This qualification is aimed at candidates who want to further develop an

understanding of management responsibilities and contribute at strategic level.

The Higher Apprenticeship in Business and Professional Administration

Framework consists of the Level 4 QCF Diploma in Business and

Administration, Level 4 Diploma in Business and Professional Administration

and Essential Communication Skills, Essential Application of Number Skills

and Essential Digital Literacy Skills, delivered through Agored Cymru.

Training is delivered in the workplace at convenient times and tailored to your

organisation’s needs. There will be elements of study required outside of

scheduled visits. The CADcentre will provide workshops to support your training

progress.

This scheme is funded by the Welsh Government and part financed by the

ESF subject to meeting eligibility criteria and government funding availability.

This Business Administration framework meets the needs of candidates who are employed in roles such as Office

Managers, Administrative Team Leaders and Business Development Managers. The candidate will develop an

understanding of management responsibilities and gain competencies in fulfilling these through a range of

activities such as resource management, negotiating, budget management and promoting innovation and

change. The framework consists of three components:

This qualification meets the needs of candidates who are employed in a role with administrative management responsibilities, it provides

the candidate with the opportunity to gain the skills to develop and implement administrative services that can be applied to a wide range of

businesses and organisations. To achieve the Level 4 NVQ Diploma in Business Administration candidates must complete all units from the

mandatory group and a minimum of 39 credits from the optional groups as follows: a minimum of 26 credits from group A and a maximum

of 13 credits from group B.

This certificate meets the needs of candidates who work or want to work as senior administrators or managers. This qualification is designed

to provide candidates with the knowledge and understanding relevant to their chosen career paths and aspirations within a business and

professional administration context. It provides a progression route for candidates qualified to Level 3 who may have completed relevant

qualifications such as the Level 3 Certificate or Diploma in Business and Administration.

Essential skills are an important part of your qualification and aim to develop your literacy, numeracy and digital awareness. These skills are

highly valued by employers.

Essential Communication Skills

Aims at developing and demonstrating skills

in:

● Speaking and Listening

● Reading

● Writing

To achieve the Essential Communication

Skills qualification, candidates are required to

demonstrate their skills through both a

controlled task and confirmatory test.

Essential Digital Literacy Skills

Aims at developing and demonstrating skills

in:

● Digital Responsibility

● Digital Productivity

● Digital Information Literacy

● Digital Collaboration

● Digital Creativity

● Digital Learning

To achieve the Essential Digital Literacy

Skills qualification, candidates are required to

demonstrate their skills through both a

controlled task and structured discussion.

Essential Application of Number Skills

Aims at developing and demonstrating skills

in:

● Understanding Numerical Data

● Carrying out Calculations

● Interpreting and Presenting Results and

findings

To achieve the Essential Application of

Number Skills qualification, candidates are

required to demonstrate their skills through

both a controlled task and confirmatory test.

● Manage the work of an administrative function

● Communicate in a business environment

● Resolve administrative problems

● Manage personal and professional development

● Contribute to the development and implementation of an information system (6 credits)

● Manage information systems (6 credits)

● Contribute to the improvement of business performance (6 credits)

● Negotiate in a business environment (4 credits)

● Manage Events (6 credits)

*Further units are available for assessment,

● Initiate and implement operational change (4 credits)

● Develop and maintain professional networks (3 credits)

● Develop and implement operational plan (5 credits)

● Manage a budget (4 credits)

● Manage business risk (6 credits)

*Further units are available for assessment,