TheInterculturalManagement Nicolas Chaussonnière Jérémie Dalibot Germain Poirier Cyril Tournier.

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The The Intercultural Intercultural Management Management Nicolas Chaussonnière Jérémie Dalibot Germain Poirier Cyril Tournier

Transcript of TheInterculturalManagement Nicolas Chaussonnière Jérémie Dalibot Germain Poirier Cyril Tournier.

Page 1: TheInterculturalManagement Nicolas Chaussonnière Jérémie Dalibot Germain Poirier Cyril Tournier.

The The Intercultural Intercultural ManagementManagement

Nicolas ChaussonnièreJérémie DalibotGermain PoirierCyril Tournier

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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of Culture Geert Hofstede criteria Trompaars’ approach Conclusion

Definition

Manage people according to their cultural differences

The founders

• Hofstede • Trompenaars• Kluckhorn-Strodtbeck

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The Intercultural ManagementThe Intercultural Management

“ Culture is the collective programming of the mind which distinguishes the members of one human group from another. “

Geert Hofstede

Characteristics

• The culture is acquired• The culture is interrelated• The culture is shared

IntroductionThe concept of cultureGeert Hofstede’s criteriaTrompaars’ approach Conclusion

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The Intercultural ManagementThe Intercultural Management

The levels of culture

Individual behavior

Organizational Culture

Industrial and Business Culture

National Culture

IntroductionThe concept of cultureGeert Hofstede’s criteriaTrompaars’ approach Conclusion

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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of cultureGeert Hofstede’s criteriaTrompaars’ approach Conclusion

The cultures have visible and invisible aspects

Visible InvisibleBody language Family values

Dress code Role of the sexes

Way of life Friendly pattern

Gastronomical customs

Geert Hostede’s researches

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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteriaTrompaars’ approach Conclusion

The POWER DISTANCE INDEX (Hierarchy) = Degree of equality between peoples

The MASCULINITY INDEX (Hierarchy) = Level of differentiation and discrimination between gender

The INDIVIDUALISM INDEX = Importance of individuality and individual rights within the society

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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteriaTrompaars’ approach Conclusion

The UNCERSTAINTY AVOIDANCE INDEX = Level of tolerance for uncertainty and ambiguity within the society

THE LONG TERM ORIENTATION

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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteriaTrompaars’ approach Conclusion

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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteriaTrompaars’ approachConclusion

The 7 dimensions of Trompenaars 1/2

•Individualism or collectivism

•Objectivity or subjectivity

•Universalism or particularism

•Culture spreading or limited

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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteriaTrompaars’ approachConclusion

•Attributed or acquired status

•Will to control nature or not

•Sequential or synchronous time

The 7 dimensions of Trompenaars 2/2

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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteria Trompaars’ approach Conclusion

Necessity of intercultural management

3 points to be remebered • Geert Hofstede and Trompenaars:

criteria to define cultures • Parameters vary substetantly between countries

• Management must be adaptated to them

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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteria Trompaars’ approach Conclusion

Q & A