The Way of St. Paul Diocese of New Jersey...Workshop September-‐ December 2015 • Design Work &...

The Way of St. Paul Diocese of New Jersey

Timeline Project Component June 26-‐27, 2015

•  “Reimagining Church & Faith Forma<on” 2-‐Day Workshop

July-‐August, 2015

•  Research in the Community •  Coaching Online/Phone (1-‐hour mee<ngs in July and August)

August 29, 2015 •  “Designing New Ini<a<ves” 1-‐Day Workshop

September-‐December 2015

•  Design Work & Implementa<on Planning •  Coaching Online/Phone (Sept and Oct)

November 14 or 21 2015

•  Clinic Workshop (1/2 Day Workshop) •  2 Dates / 2 Sites – pick one to par<cipate

Timeline Project Component January 2016 •  Implementa<on Begins January-‐April 2016 •  Coaching Online/Phone January-‐April 2016 •  Topical Presenta<ons by Guest Experts May/June 2016 •  “Clinic” 1-‐Day Workshop July-‐Nov 2016 •  Coaching Online/Phone

(1-‐hour mee<ngs in July, August, Sept) •  Cohort Coaching Mee<ng On-‐Site (November, Half-‐Day Mee<ng)

July-‐October 2016 •  Topical Presenta<ons by Guest Experts Sept-‐Dec 2016 •  Evalua<on Process December 2016 •  Project Review Mee<ng (1-‐Day)

•  Project Presenta<ons: design, evalua<on, impact on target audience(s)

Reimagining Faith Forma5on -‐ Design Process

1.  Iden<fy key themes for the target audience based on research

2.  Build the framework for addressing needs of the target audience using a network design

3.  Generate programming for your target audience 4.  Design the first season of programming 5.  Begin the ini<al work of building a digital plaborm/website for the target audience

Reimagining Faith Forma5on -‐ Design Process

5.  Design web pages with content, programs, and ac<vi<es

6.  Test the seasonal plan and web design with a focus group

7.  Launch the new faith forma<on ini<a<ves & website (January 2016 and on)

8.  Evaluate the first season of programming (April-‐May 2016)

9.  Launch the second season of programming (May 2016)

Empathize Define Ideate Prototype Test

1.  Research the Target Audience and Iden<fy Needs 2.  Build the Faith Forma<on Network Design 3.  Generate Programming for the Faith Forma<on Network

4.  Design a Season of Faith Forma<on Programming 5.  Build the Digital Plaborm 6.  Design a Process for Assessing and Personalizing Learning

7.  Test the Seasonal Plan and Web Design 8.  Launch the Faith Forma<on Network 9.  Evaluate the Season of Programming 10.  Design the New Season of Programming

¡  Children & Families ¡  Teens & Families ¡  Emerging Adults: 20s-‐30s ¡  Young Adults: 30s-‐40s ¡  Mid-‐Life Adults: 40s-‐ mid 50s ¡  Mature Adults: mid 50s-‐70s ¡  Older Adults: 75+ ¡  Families ¡  All Ages/Mul<genera<onal

1.  Life Stage Issues 2.  Genera<onal Issues 3.  Milestones & Life Transi<ons

4.  Ethnic & Cultural Needs

5.  Spiritual & Religious Needs

1.  Review the relevant research and effec<ve faith forma<on prac<ces for your target audience.

2.  Conduct focus groups & interviews. 3.  Conduct research out in the community. 4.  Find paierns/common themes in the research findings.

1.  Compile the responses for each ques<on from all of the interviews. §  Digital Version §  Newsprint Version §  Post-‐It Note Version

2.  Review the responses for each ques<on to iden<fy related themes. Group these items together by giving iden<cal or similar items the same number beginning with #1. The #1 item should have the most responses, the #2 item the second most responses, and so on.

3.  Name in one phrase or sentence each of the most men<oned responses—themes. Develop a summary report for each ques<on that includes only the top priority themes.

SAY What do you hear your target group saying?

DO What actions and

behaviors do you notice in your target group?

THINK What might your target

group be thinking? What does this tell you about

their beliefs/convictions?

FEEL What emotions might your target group be feeling?

Produce a summary report of the observa<ons, a summary report of the interviews, and a summary report of the focus groups ¡  Compile one report of the major insights from your community observa<ons.

¡  Compile one report of your interview findings—iden<fying the major themes for each interview ques<on.

¡  Compile one report of your focus group findings—iden<fying the major themes for each focus group ques<on.

Observa5on Interviews Focus Groups

1.  Caring Rela<onships 2.  Celebra<ng the Seasons 3.  Celebra<ng Rituals & Milestones 4.  Learning the Chris<an Tradi<on 5.  Praying & Spiritual Forma<on 6.  Reading the Bible 7.  Serving, Working for Jus<ce, & Caring for Crea<on

8.  Worshipping God 9.  Missional 10.  Life Issues 11.  Life-‐Stage 12.  Major Programs

Faith Community

Content Area

Content Area

Content Area

Content Area

Content Area

Content Area

GROWTH IN FAITH

Caring Relationships

Rituals & Milestones

Church Year

Seasons

Learning the

Tradition

Praying

Spiritual Formation

Reading the Bible

Serving Working

for Justice Caring for Creation

Worshipping

Faith Community

Children &

Families Youth and

Families

Young Adults

Mid-‐life Adults

Mature Adults

Older Adults

Intergenera5onal Faith Community

Sunday Worship @ Home Faith

Prac5ces @ Home:

Seasons of the Year

Faith Prac5ces @Home: Bible &

Learning the Faith

Faith Prac5ces @Home: Rituals &

Milestones

Faith Prac5ces @

Home: Service

Family Life Assets

For Parents

Children’s Programs &

Events

Missional / Discovering

Faith

Families with Children Faith Formation Network


Sunday Worship

Liturgical Seasons

Scripture Enrichment

Spiritual Enrichment

Faith Enrichment

Service & Mission

Life Issues &

Milestones

Grand-‐parents

Missional &

Discovering Faith

Adult Faith Formation Network

1.  Correlate the most important needs from the research into the appropriate content areas of the network. Some of the important needs will be included in mul<ple content areas.

2.  Add the faith forma<on programs that will con<nue to be offered for the target audience into the appropriate content areas of the network. Some programs may be listed more than once.

3.  Add events, ministries, and programs from the intergenera<onal faith community into the appropriate content areas of the network. Some events/programs may be listed more than once.

Content Areas Needs Current Programs

Inter-‐genera5onal

New Ideas

Digital Strategies

Caring Rela5onships

Church Year Seasons

Learning the Tradi5on

Prayer/Spiritual Form.

Reading the Bible


Service, Jus5ce, Crea5on

Worship

Life Stage Issues

Missional

Addi5onal Area

Content Areas Needs Current Programs: At Church, At Home

Inter-‐genera5onal

New Ideas

Digital Strategies

Caring Rela5onships

Church Year Seasons

Learning the Tradi5on

Prayer/Spiritual Form.

Reading the Bible


Service, Jus5ce, Crea5on

Worship

Family Life Stage Issues

Family Assets

Parents

Missional

1.  What needs are we not currently addressing in this target audience?

2.  Who are we currently serving? Who are we not serving? Do we have outreach and programming directed toward the “churchless”—the spiritual but not religious and the unaffiliated and uninterested.

3.  Do we have strong intergenera<onal connec<ons and programming for this target audience?

4.  Are we u<lizing online/digital programming and resources with this target audience?

5.  Do we have a variety of learning environments for this target audience: self-‐directed, mentored, at home, in small groups, in large groups, church-‐wide, in the community, and in the world

1.  Focus on the life tasks, needs, interests, and spiritual and faith journeys of people in the target audience.

2.  Target the spiritual and religious diversity in the target audience. 3.  Develop programming around the eight faith-‐forming processes. 4.  Offer a wide variety of programming to address the diversity of

people’s lives. 5.  Use mul<ple environments for programming: self-‐directed,

mentored, at home, in small groups, in large groups, church-‐wide, in the community, and in the world.

6.  Design online & digitally enabled strategies into programming. 7.  Incorporate intergenera<onal programming into faith forma<on. 8.  Design missional ini<a<ves to reach the spiritual but not

religious and the unaffiliated.

Iden5fy opportuni5es for blended faith forma5on.

Online Faith Formation

Mostly Online with

Regular Interaction

in Gathered Sessions

Online Faith Formation &

Gathered Sessions (Flipped

Classroom)

Gathered Program

with Online Components beyond the

Program

Gathered Program

with Supportive

Online Content

1.  What new programming do we need to offer to address the needs that surfaced in our research?

2.  What would our target audience like to see the church offer them through faith forma<on?

3.  How can we address the audience’s needs through age-‐specific programming?

4.  How can we address the audience’s needs through intergenera<onal or family programming?

5.  How can we develop missional outreach programming and strategies to reach the SBNR & unaffiliated in our target audience.

¡  Brainstorm responses to the ques<on: “How Might We?” and abbreviate on post-‐its with “HMW.”

¡  “How Might We Address this Need…” Go for quan<ty, not quality at this point. Post all of the ideas on sheets of easel paper. Cluster similar HMW statements.

¡  Use imagina<on to generate ideas. ¡  List as many “what if” statements as you can on Post-‐it notes.

¡  Ask them to complete the “What if…” statement personally, wri<ng one statement per post-‐it. Aser several minutes, ask people to place their Post-‐it notes on a sheet of easel paper. Then cluster similar ideas together. A sense of priority is osen revealed as one or more of the clusters claim the energy and interest of the group.

Fall Season: September 1 –

January 1

Winter/Spring Season: January

1 – May 1

Summer Season: May 1 –

September 1

Fall

Winter-‐Spring

Summer

1.  Iden<fy the season. 2.  Add con<nuing age-‐group programs. 3.  Add intergenera<onal programs and events. 4.  Add redesigned, digitally-‐enabled programming 5.  Select new programming ideas. 6.  Develop the final version of the plan: §  Select the program ideas for each content area §  Schedule the programming, e.g., a monthly focus

7.  Develop specific plans for each program: §  Date or month §  Learning environment(s) §  Digital strategy(s) §  Resources §  Leaders §  Cost

Content Area Programming & Dates

Month 1 Month 2 Month 3 Month 4

Theme or Content Area

Ac<vity 1 Resource

Resource

Ac<vity 2 Resource

Resource

Ac<vity 3 Resource

Resource


Sunday Worship @ Home Faith

Prac5ces @ Home:

Seasons of the Year

Faith Prac5ces @Home: Bible &

Learning the Faith

Faith Prac5ces @Home: Rituals &

Milestones

Faith Prac5ces @

Home: Service

Family Life Assets

For Parents

Children’s Programs &

Events

Missional / Discovering

Faith

Families with Children Faith Formation Network

Faith Prac5ces @ Home

Daily Devo<on Resources

Reading the Bible Resources

Serving Others Resources

Caring Conversa<ons Resources

Church Year Seasonal Resources

Learning about Faith Resources

Rituals Resources

Children & Families Programming

Faith Community

Youth Programs

Confirmation Program

Sunday Worship &

Church Seasons

Adolescent Life Issues

Bible Study & Religious Learning

Prayer & Spiritual

Formation Service Projects Mission Trips

Milestones

Youth Leadership

For Parents

Parent-Teen Activities & Resources

Missional

Youth Faith Formation Network

Prayer & Spiritual Life

Daily Devotion Resources

Spiritual Mentoring Resources

Prayer Group Resources

Spiritual Practices Course

Resources

Retreat Resources

Day at the Monastery Resources

Online Prayer Intentions

Youth Programming

Faith Community

Worship & Church Year

Life Issues, Transi<ons,

& Milestones


Faith Enrichment


Jus<ce, Service, Mission

Missional & Discovering Faith (Alpha Course)

Young Adult Peer Community

Young Adult Faith Formation Network


Sunday Worship

Liturgical Seasons



Faith Enrichment

Service & Mission

Life Issues &

Milestones

Grand-‐parents

Missional &

Discovering Faith

Adult Faith Formation Network


Online Courses Resource

Apps & E-newsletters Resource

Online Prayer & Spirituality Resources

Small Group Bible Study Resources

Retreats Resource

Day at the Monastery Resource

Spiritual Book of the Month Club Resource

Monthly Spiritual

Practices Series Resource

Adult Programming

Other Pla\orms www.wordpress.org www.wix.com www.squarespace.com

1.  Choose a domain name. 2.  Select a website template that is “mobile” responsive.

3.  Create the primary naviga<on system (main menu) from the network content areas.

4.  Build each webpage to incorporate all programs, ac<vi<es, and resources for each content area.

5.  Design the webpage for your target audience—write the website content to your audience.

1.  Don’t make the user think—make web pages self-‐explanatory so the user hardly has any perceived effort to understand them, for example, clear choice of labels, clearly “clickable” items, simple search.

2.  People generally don’t read web pages closely; they scan, so design for scanning rather than reading.

3.  Create a clear visual hierarchy and menu system (main menu, submenus).

4.  Make it very clear how to navigate the site, with clear “signposts” on all pages.

5.  Omit needless words. 6.  The home page needs the greatest design care to

convey site iden<ty and mission. 7.  Promote user goodwill by making the typical tasks

easy to do, make it easy to recover from errors, and avoid anything likely to irritate users.

Discerning Learning Needs

Working with a Mentor/Guide

Finding Resources on the Network

Engaging in Formation in a Variety of

Learning Environments

Sharing Learning with Others

Reflecting on Growth & Identifying New Needs

Personalized pathways for discipleship & faith growth. . . . ¨  Guide people in discerning their religious and spiritual needs

¨  Equip people with the resources and tools to learn and grow at their own pace

¨  Provide mentoring and support for the journey

1.  Let your user experience the network online. Show don’t tell. Let them review the website and the programming. Just the minimum context so they understand what to do. (Have computers or tablets available for people to use or ask them to bring a device to the focus group.)

2.  Have them talk through their experience. For example, when appropriate, ask “Tell me what you are thinking as you are doing this.”

3.  Ac<vely observe. Watch how they use (and misuse!) the website. Don’t immediately “correct” what your user is doing.

4.  Follow up with ques<ons, such as: “Show me why this would (or would not) work for you.” “Can you tell me more about how this made you feel?” “Why? “ “Do you find things that interest you and connect with your life?” “Are there things you would have liked to see?”

Be sure to pay careful aien<on to the <tles and descrip<ons so that they capture people’s interests. Develop descrip<ons that are posi<ve in tone, indicate clearly the content or focus of an ac<vity. 1.  Describe how your offerings respond to something within the lives of people. Highlight the rela<onship between the content and the par<cular spiritual or religious needs, interests, passions, concerns, or life issues of people.

2.  Describe the 2-‐3 benefits of par<cipa<ng or engaging in faith forma<on.

3.  Explain to people how to use the Network and how to access the ac<vi<es and resources.

1.  Connect to (or extend from) a gathered event, program, ministry.

2.  Use personalized invita<ons. 3.  Establish a Facebook page for faith forma<on for Network announcements, updates, stories and photos from people engaged in faith forma<on, etc.

4.  Use Twiier to announce updates, events, and invite reflec<ons from people on their experiences in the Network.

5.  Send email or regular e-‐newsleiers to targeted groups (use a service like Constant Contact).

6.  Provide ways to share experiences using blogs, Twiier, Facebook: videos, reports, photos, etc.

Our social network is made up of all the people we’re connected to, all the people they are connected to, all the people they are connected to, and so on.

You

Your Friends

Your Friends’ Friends


Your Friends’ Friend’s Friends



Your Friends



Feedback Capture Grid METHOD

Use a feedback capture grid to facilitate real-time capture, or post-mortem unpacking, of feedback on presentations and prototypes – times when presenter-critiquer interaction is anticipated. This can be used either to give feedback on progress within the design team or to capture a user’s feedback about a prototype. You use the grid because it helps you be systematic about feedback, and more intentional about capturing thoughts in the four different areas.

1. Section off a blank page or whiteboard into quadrants. 2. Draw a plus in the upper left quadrant, a delta in the upper right quadrant, a question mark in the lower left quadrant, and a light bulb in the lower right quadrant.

It's pretty simple, really. Fill the four quadrants with your or a user’s feedback. Things one likes or finds notable, place in the upper left; constructive criticism goes in the upper right; questions that the experience raised go in the lower left; ideas that the experience or presentation spurred go in the lower right. If you are giving feedback yourself, strive to give input in each quadrant (especially the upper two: both “likes” and “wishes”).

The Way of St. Paul Diocese of New Jersey...Workshop September-‐ December 2015 • Design Work &...

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