The Tools of Engagement
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Transcript of The Tools of Engagement
The TO O LS O F EN G A G EM EN T M arketing & Experiencing EducationalInstitutionsthrough
2.0 W eb R ich M edia
: Presented by Planit
, :C om m unications M arketing and Technology Staying on the C utting Edge
• The Journey• Everything isC onnected• Innovation•
B rand• : 2.0 ToolsofEngagem ent A tourofW eb and rich m edia
, :C om m unications M arketing and Technology Staying on the C utting Edge
• / The M achine isU s ing U s– , , , M ichaelW esch PhD A ssistantProfessorofC ulturalA nthropology K ansasState
U niversity
C ulture ofInnovation
• The greatestinnovation in hum an history had little to do w ith …toolsand technology
» , IB M G lobalInnovation O utlook
• Innovation isnow recognized asthe single m ostim portant ingredientin any .m odern econom y
»Econom ist
B eing innovation
• . Invention vs Innovation
• Ideascom e from everyw here
• Step outofyourcom fortzone
C ulture ofD esign
• Create delightand surprise–A pple
– V irgin A ir– Target
• , , M ake thingsclearer sim pler easierand personal• Live the B rand
.Productsare m ade in the factoryBrands are made in the mind.
?W hatisa B rand
Physical N am e
Logo
Type
Color
Slogan
Sound
Em otional A ttitude
Personality
Experience
Story
PHYSICAL: tradem ark ordistinctive nam e identifying an organization and its
/ .productsand orservices
EMOTIONAL: The prom ise ofan . experience orlifestyle Itisthe bonding
elem entsbetw een the organization and the/ .custom eruser
...Stating the obvious
W hata B rand IsN ot
, A Sim ple C learIdea
The B rand D rivesA ll
Sub B rand A dvertising Im age
ProductInnovation Prom otions N ew ProductD esign
C om m unicatesQ uickly
ProvidesProductExtensions
Em otional R escue
“ Em otionalconnection isa pow erfulw ay to link the heartofyourtarget .m arketto the soulofyourbrand ”
, D ave Florin H eibing
“ ... People everyw here are w anting to em brace em otion H um an beingsare , .pow ered by em otion notby reason ”
, K evin R oberts Lovem arks
Experience
• ?W here are w e going
G etting theirA ttention
• N o tim e• N o barriers• N o com prom ise• C luttered lives
ExtractC om m odities
StageExperiences
Experience Econom y
D eliverServices
M ake G oods
Experience Econom y Pine and G ilm ore
C elebrity
.N ike com
-O nline e com m erce
The N ike Experience
N ike Tow n
— C itizenship G uide Transform ation
Engage
’ 500 . Idon tw ant channels Ijustw antthe one channelthatgives .m e w hatIw antto see
N icholasN egroponte
M IT M edia Lab
•B row ser
•Search
•C om m unity
2.0W eb
•D em ocratization
• H um an N etw ork• Y ou asthe brand
Fasten yourseatbelts
• Tourofthe w eb– M aking em otion live online
The Journey
• = B roaderC anvas M ore Possibilities–
V ideo–
A udio– FasterInternetConnections– ( 2.0)M ore Connections W eb
• = M ore Possibilities M ore D ecisions
R em em berInnovation
• Step outside the cam pus• Step inside the cam pus
– 2.0JustD o It W eb
•N ikeID– A thletic perform ance–Inspiration
–D esign•Flash– U serG eneration
– Y ou the Consum er• C ustom ization
( .)JustD o It cont
• , N ike ' D on tTread O n M e– M essage overO bjective– R ich video–M aps
–M usic
–B log
U serG enerated A dvertising
• V iralentertainm ent–Y ouTube
• SuperB ow ladsredefined
H um orand U serG eneration
H um orcan be a pow erfultoolofengagem ent
• C areerB uilders– - -M onk E M ail– - -A ge O M atic
• H um orin context• : V iral Send to Friend
SocialN etw orking
• ' W hatsN ext• Step Forw ard• : N ing socialnetw orking platform• C ustom izing yourcom m unity
– :// . . /http toebyplanitning com
B ringing the physicalto the virtual
•Story
•Interaction
•Experience
• M ood through m usic and video
-- K now Y ourB rand Tours
•M oM A–Sophisticated
–M odern
• M G M G rand LasV egas–R om antic
–Luxury
–“ W hole”experience
A nim ation and G am es
• G etthe G lass– Life W ithoutM ilk•C haracter
•Story
•M usic
• : PopularC ulture G am ing and A nim ation
2.0 W eb TO E C hecklist
•Subscribe
•Com m ent
• Blog aboutthis•
Share• Send to friends•
D ow nload•
U pload• V iew video•
Profile•
Feature•
Post•
RSS
A re atleastthree ofthese term ssom ew here on
?yourw ebsite
?A re w e there yet
• W e FeelFine– 2.0Innovation w ithin w eb– W iring into em otions– The m achine isus
• ?Feeling
Thank you
Planit
. .w w w planitagency com
• , Steven K ostant Executive C reative Strategist.skm @ planitagency com
• , R yan Sm ith Interactive A rtD irector
.rjs@ planitagency com• , A ngela W alseng B rand C om m unicationsM anager
.adw @ planitagency com
- , Planitisa fastgrow ing agency thatm arriesinnovation and strategy w ith new m edia traditionaladvertising .and public relationsto transform organizations