THE SPANISH NUCLEAR SAFETY COUNCIL

CONSEJO DE SEGURIDAD NUCLEAR

SPANISH NUCLEAR COMMUNICATION EXPERIENCES

JOSÉ FRANCISCO MORALES CALDERÓN

INTRODUCTION

Credibility problem of the regulatory body

Different interests around nuclear sector

Lack of transparency and public information inthe part of the CSN and in the companies

Some public information initiatives have been taken, but looking to the long term

Objective: to give rigorous information to thepopulation about nuclear safety and to locate other debates outside the environment of the CSN

CREATION LAW OF THE CSN (1980)

“... To inform to the public opinion about the matters of its competency...”

CREATION LAW OF THE CSN

(1980)

Make people to feel safe

Make people to be safe

PUBLIC CONFIDENCE

We are improving in the achievement

of our objectives, but at CSN we still don´t have the public confidence

PUBLIC CONFIDENCE

Disponibility is very high

The price of nuclear electricity is low

Daily operation of NPP´s is normal and safe

Points of view in favour of N.E.

Non-objective groups:

Objective groups:

Points of view against N.E.

PUBLIC CONFIDENCE

“we don´t have a solution for the spent fuel management, so we must think first on that issue and then in nuclear generation”

“we don´t found objective arguments, but we can convince people

that nuclear generation is unsafe, even using official documents,

because they won´t understand anything but our message”

How to deal

We are economically independent

We don´t have any responsibility inenergetic plans

We are independent of the rest of Public Administration

What we have

How to deal

Our interest is the public service. The best service that we can provide to the society concerningcommunication matters to give a transparent information that it could not be misunderstood.

What we have not yet

Mass media must give information to the people.Groups without any responsibilities can give all kinds of information, and in big quantities. We mustreach our purpose of being a reference source.

WHAT ARE WE DOING

To use the mass media

To act directly with population

INFORMATION TO THE POPULATION

Local authorities formation

Information Center

Journalists and communicatorsformation

MEDIA SERVICES

Criteria for reactive communication

Criteria for proactive communication

Attention to the media requests

WEB SITE

The next step to media services and

a sign of normalization of risk

perception at the media

PUBLICATIONS

Technical information, withoutactuality components

Most used information tool

An expensive tool of communication

OTHER ORGANIZATIONS

Human sources support

Technical support

Sources optimization

EXPECTATIONS

Correct perception of changes at NPP

Normalization of risk perception ofreportable events

Make people know that a rigorousInstitution, as the CSN is, is a great Safety guaranty

EVOLUTION

BALANCE TECHNICAL-NON TECHNICAL INFORMATION

QUANTITY OF INFORMATION GIVEN BY CSN

OTHER PROBLEMS

Security measures

Energetic Laws

-Old Laws

-They have been changed

-Not renewed

-They have always existed-After S11 they are stronger-They represent a transparency problem