The skills necessary to keep America

running

United States Department of Labor TAACCCT Grant

• $23.2 Million

• Awarded in 2013

• Develop a training program and workforce for Mission Critical

Operations (MCO)

• 3 Years to complete

What are Mission Critical Operations?

“any operation requiring round-the-clock supervision of systems and is aimed at combating

the evolving threat of critical infrastructure operations failure.”

Where are Mission Critical Operations?

• Technology is converging into every aspect of our lives• Much of this technology we depend on daily and take for granted• Any of that ubiquitous technology we can’t live without…

• Electricity• Water• Transportation• Communication Systems (i.e. Phones, Internet)

• … that’s where MCO ‘lives’

• Data Centers

• Hospitals

• Labs

• Financial Institutions

• Communications Companies

• Emergency/911 Call Centers

• Hundreds of other special facilities

• HVAC

• Power

• Security

• Controls

• Location

• Workforce

• Communications

Industry Partnerships

Organization Partners

What governmental agencies have MCO on their mind?

• Here’s a few…

US DHS? Really?

• Critical Infrastructure• http://www.dhs.gov/critical-infrastructure

• Presidential Policy Directive 21 (PPD-21): Critical Infrastructure Security and Resilience advances a national policy to strengthen and maintain secure, functioning, and resilient critical infrastructure.

Yes. Really.

Critical Infrastructure Sectors

For more information, visit http://www.dhs.gov/critical-infrastructure-sectors

• Chemical• Commercial Facilities• Communications• Critical Manufacturing• Dams• Defense Industrial Base• Emergency Services• Energy• Financial Services

• Food and Agriculture• Government Facilities• Healthcare and Public Health• Information Technology• Nuclear• Transportation Systems• Water and Wastewater Systems

Mission Critical Operations

• Academic and Professional Credentials

Associate in Applied Science Degree (2yr)

Mission Critical Operations - CIP Code: 15.0406AAS/Diploma/Certificate - A40430

The Mission Critical Operations curriculum prepares graduates for employment in a wide range of positions in specific mission critical

environments, operations technology, and maintenance. Course work includes the development of a student’s ability to maintain technically

sophisticated systems for business continuity and near continuous uptime using engineering, information technology, and industrial

management and maintenance skills. The course work emphasizes analytical and problem-solving skills required to sustain high availability

national security interests and includes instruction in electromechanical systems, networking, automation, cybersecurity, emergency

management and systems integration. Graduates should qualify for employment as entry-level technicians with businesses, industries,

educational systems, and governmental agencies in national critical infrastructure areas including, but not limited to, communications,

emergency services, energy, financial services, healthcare, information technology, and transportation.

Technical Core

Courses required for a diploma are designated with *

A. Technical Core:

*Computer Applications Choose one: CIS 110 Introduction to Computers 3 SHC EGR 111 Eng Comp and Careers 3 SHC EGR 125 Appl Software for Tech 2 SHC ELC 127 Software for Technicians 2 SHC *Safety Choose one: ISC 112 Industrial Safety 2 SHC ISC 115 Construction Safety 2 SHC

Required Program Major Core

Mission Critical Operations *MCO 110 Intro to MCO 3 SHC *MCO 115 MCO Infrastructure 3 SHC MCO 210 Critical Site Operations 3 SHC Operations Technology ATR 112 Intro to Automation 3 SHC *MNT 222 Industrial Sys Schematics 2 SHC

Other Major Hours Prefixes

• AHR, ALT, ATR, BAT, BPM, BPR, BTB, BTC, BUS, CCT, CEG, CET, CHM, CIS, CIV, CMT, CSC, CTI, CTS, DBA, DDF, DEA, DFT, EGR, ELC, ELN, EPP, EPT, FBG, GRA, HET, HPC, HYD, ISC, LOG, MAC, MAT, MCM, MCO, MEC, MKT, MLG, MNT, MPS, MSM, NET, NOS, NUC, OMT, PCI, PHY, PKG, PMT, RCT, RVM, SEC, SST, TCT, TEL, TNE, TRN, WAT, WBL, WEB and WLD

• Program base standard (and technical core) is shared with Applied ET, Automation ET, and Mechatronics ET

AAS MCO - IT Suggested Sequence of Courses

FIRST YEAR — Hours —

Fall Semester Class Lab Credit ACA 115 Success and Study Skills 0 2 1 CIS 110 Intro to Computers 2 3 3 CTS 120 Hardware/Software Support 2 3 3 MCO 110 Intro to MCO 2 2 3 MCO 115 Critical Infrastructure 2 2 3 NOS 110 Operating Systems Concepts 2 3 3 10 14 16

Spring Semester NET 125 Networking Basics 1 4 3 NOS 120 Linux/UNIX Single User 2 2 3 NOS 130 Windows Single User 2 2 3 SEC 110 Security Concepts 2 2 3 Humanities/Fine Arts Elective* 3 0 3

Social/Behavioral Science Elective* 3 0 3

13 10 18

SECOND YEAR Fall Semester ATR 112 Intro to Automation 2 3 3 COM 110 Intro to Communication 3 0 3 CTS 115 Info Systems Business Concepts 3 0 3 ENG 111 Writing and Inquiry 3 0 3 Elective* 0-2 2-20 4

11-13 5-23 16

Spring Semester ISC 112 Industrial Safety 2 0 2 MCO 210 Critical Site Operations 2 3 3 MNT 222 Industrial Sys Schematics 1 2 2 WEB 287 Web E-Portfolio 1 2 2 Elective* 0-2 2-20 3

Mathematics* 2-3 2 3-4

8-11 11-29 15-16

TOTAL CREDIT HOURS REQUIRED FOR GRADUATION: 65-66

Mission Critical Operations - Information Technology (AAS)

AAS MCO - OT Suggested Sequence of Courses

FIRST YEAR — Hours —

Fall Semester Class Lab Credit ACA 115 Success and Study Skills 0 2 1 ATR 112 Intro to Automation 2 2 3 EGR 111 Engineer Comp and Careers 2 2 3 EGR 131 Intro to Electronics Tech 1 2 2 ELC 131 Circuit Analysis I 3 3 4 MCO 110 Intro to MCO 2 2 3 10 13 16

Spring Semester ELN 231 Industrial Controls 2 3 3 ISC 112 Industrial Safety 2 0 2 MNT 222 Industrial Sys Schematics 1 2 2 NET 125 Networking Basics 1 4 3 SEC 110 Security Concepts 2 2 3 Mathematics Option* 2-3 2 3-4

10-11 13 16-17

Summer Term ELC 233 Energy Management 2 2 3 ENG 111 Writing and Inquiry 3 0 3 5 2 6

SECOND YEAR Fall Semester BAT 111 Building Automation Systems 1 3 2 MCO 115 Critical Infrastructure 2 2 3 PCI 171 Fieldbus Systems 3 3 4 Humanities/Fine Arts Elective* 3 0 3

Social/Behavioral Science Elective* 3 0 3

12 8 15

Spring Semester AHR 120 HVACR Maintenance 1 3 2 BAT 141 Security System Fundamentals 2 2 3 BAT 251 Building Automation Controls 2 3 3 COM 110 Intro to Communication 3 0 3 MCO 210 Critical Site Operations 2 3 3 10 11 14

TOTAL CREDIT HOURS REQUIRED FOR GRADUATION: 67-68

Mission Critical Operations - Operations Technology (AAS)

Credential Development

http://ncmco.us/exams

WWW.NCMCO.US

Questions and Comments

Questions?

• This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. The product was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The U.S. Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership.

• National Consortium for Mission Critical Operations (NCMCO) Curriculum is licensed under Creative Commons Attribution 3.0 Unported License.

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