The seafood restaurant - english report
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Transcript of The seafood restaurant - english report
Seafo
od
Resta
urants
of m
alay
sia
Member
s:
1.Haz
iq
2.Cas
sandra
3.Sya
fiq
4.Kel
vin
5.Sta
nley
Thurs
day b
atch
13:00
Lect
urer:
Ms
Cassa
ndra
Eng 0205
We had Interviewed 3 businesses
Bali Hai Seafood restaurant
Bubba Gump Shrimp Co.
The Manhattan Fish Market
Background of The Businesses
The Bali Hai Seafood Restaurant
Chinese style restaurant
Interviewee : Mr.Steve Foong (Manager)
strategically located in the famous tourist spot for local food in all markets, the Gurney Drive.
Penang, Gurney Drive
Menu : It has various types of sea animals cooked in different types of ways.
'If It Swims We Have It‘
Signature Dishes :
steamed grouper, sauteed scallop, Seafood fried rice
Franchise, American style restaurant
Interviewee : Mr.Pravin (Assistant Chef)
Bubba gump shrimp and co.
strategically located in Sunway Pyramid Shopping Mall, Bandar Sunway. (Klang Valley)
Klang valley, Bandar Sunway
Menu : mostly shrimp, cooked in different
ways (fried, steamed, etc.)
Signature Dishes :
Fried Shrimp , Shrimper’s shrimp ,‘ I’m stuffed! ’ Shrimp
The Manhattan Fish Market
Franchise, American style restaurant
Interviewee : Mr.Anchloy Genki (Supervisor)
strategically located inside Sunway Pyramid Shopping Mall, Bandar Sunway. (Klang Valley)
Klang valley, Bandar Sunway
Menu : cooked in different ways such as grilled,
fried, steamed, flamed and many more.
Signature Dishes :
Grilled Platter , Flaming Platter, Shrimp Aglio Olio,
The restaurant is located just by the roadside, which makes it unhygienic due to the carbon monoxide from vehicles which can affect the customers eating the food.
Weakness & Recommendation – Bali Hai Seafood
Reccomendation:Cover part of the restaurant up to maintain the cleanliness and the
ambience of the restaurant.
There isn’t much parking lots based on what we saw when we were there. The reason is because it is by the roadside and there is moving traffic which makes customers have difficulty to park by the side.
Weakness & Recommendation
Recommendation: Provide parking spaces for the ‘Bali Hai Seafood Restaurant’
customers.
there are only 4 types of dishes for fish (salmon, fish, crab and shrimp).
Weakness & Recommendation – Bubba gump Shrimp
Recommendation: is for the company is to issue new
products monthly or every 2 weeks, instead of the current
annual time.
Bubba Gump’s Fish & chips are for RM25.90, whereas in Manhattan Fish Market, their Fish & chips range from RM12.50 to RM19. Aside from food, drinks are only too pricey ranging from RM12 to RM25.
Recommendation: is to sell products almost equal to competitors where demand can be equal.
Weakness & Recommendation
Based on unbiased reviews, customerscomplained their bad services such asgiving wrong reciepts, ill-mannered attitudes or not responding to calls.
They also lack communication skills such as speaking softly or unable to speak English. For a
restaurant whose strategy to compete is to prioritize service, they simply can’t do so if this
keeps up.
Weakness & Recommendation – The manhattan fish market
The seats for families & groups were arranged properly, however the seats for a private 1-2 people seating were unorganized & compact, moreover the paths in between the tables were zigzag shaped, which makes it inconvenient for customers to move around.
Weakness & Recommendation
Conclusion
Based on our analysis, Bali Hai would be the more commercially successful business.
ReferencesTan Sam Guan Seafood - goPenangIn-text: (goPenang, 2013)Bibliography: goPenang. (2013). Tan sam guan seafood - gopenang. [online] Retrieved from: http://www.gopenang.my/tan-sam-guan-seafood/ [Accessed: 11 Jan 2014].
Pantai Seafood Restaurant @ Kg Sg Kayu Ara, Petaling JayaIn-text: (Chin, 2014)Bibliography: Chin, W. Z. ( 2014,22nd February 2009). Pantai seafood restaurant @ kg sg kayu ara, petaling jaya. KAMPUNGBOYCITYGAL, [web log] Retrieved from:http://kampungboycitygal.com/2009/02/pantai-seafood-restaurant-kg-sg-kayu-ara-petaling-jaya/ [Accessed: 11 Jan 2014].
Restaurant Fatty Crab@ Taman Megah,PJIn-text: (Kim, 2013)Bibliography: Kim, S. ( 2013,14th January 2013). Restaurant fatty crab@ taman megah,pj. Yours Truly Saimnicy, [web log] Retrieved from: http://saimnicy.blogspot.com/2013/01/restaurant-fatty-crab-taman-megahpj.html [Accessed: 11 Jan 2014].
Characteristics of Market Structure.In-text: (Characteristics of Market Structure, 2013)Bibliography: Characteristics of Market Structure. (2013). [e-book] California: California Council On Economic Education. p. 1. Available through: econworks.org http://econworks.org/wp-content/uploads/2013/01/Characteristics-of-Market-Structure.pdf[Accessed: 11 Jan 2014].
Manhattanfishmarket.com. n.d. The Manhattan FISH MARKET | Malaysia. [online] Available at: http://www.manhattanfishmarket.com/malaysia.html [Accessed: 12 Feb 2014].
Tripadvisor.ie. n.d. The Manhattan Fish Market, Kuala Lumpur - TripAdvisor. [online] Available at: http://www.tripadvisor.ie/LocationPhotoDirectLink-g298570-d1124759-i50768913-The_Manhattan_Fish_Market-Kuala_Lumpur_Wilayah_Persekutuan.html [Accessed: 12 Feb 2014].
Gomakan.com. (2014). Bubba gump shrimp co. @ sunway pyramid | gomakan. [online] Retrieved from:http://gomakan.com/go/bubba-gump-shrimp-co-at-sunway-pyramid[Accessed: 13 Jan 2014].
Biz.yellowpages.com.my. (2013). Bali hai seafood restaurant. [online] Retrieved from:http://biz.yellowpages.com.my/balihaiseafood/ [Accessed: 13 Jan 2014].
Bali Hai Seafood Market Official WebsiteIn-text: (Balihaiseafood.com, 2012)Bibliography: Balihaiseafood.com. (2012). Bali hai seafood market official website. [online] Retrieved from: http://balihaiseafood.com[Accessed: 17 Nov 2013].
Best Local Restaurants In PenangIn-text: (Shah, 2013)Bibliography: Shah, S. ( 2013,11th April 2013). Best local restaurants in penang. BEST LOCAL RESTAURANTS IN PENANG, [web log] Retrieved from: http://www.mygola.com/best-local-restaurants-in-penang/q25083 [Accessed: 9 Jan 2014].
Bali Hai Seafood Market, Penang Island - Restaurant Reviews - TripAdvisorIn-text: (Tripadvisor.com.my, n.d.)Bibliography: Tripadvisor.com.my. (n.d.). Bali hai seafood market, penang island - restaurant reviews - tripadvisor. [online] Retrieved from: http://www.tripadvisor.com.my/Restaurant_Review-g660694-d1889010-Reviews-Bali_Hai_Seafood_Market-Penang_Island_Penang.html [Accessed: 13 Jan 2014].
Pinang Taste Seafood Restaurant, Georgetown - Restaurant Reviews - TripAdvisorIn-text: (Tripadvisor.com.my, 2012)Bibliography: Tripadvisor.com.my. (2012). Pinang taste seafood restaurant, georgetown - restaurant reviews - tripadvisor. [online] Retrieved from: http://www.tripadvisor.com.my/Restaurant_Review-g298303-d5615461-Reviews-Pinang_Taste_Seafood_Restaurant-Georgetown_Penang_Island_Penang.html [Accessed: 11 Jan 2014].
Pantai Seafood Restaurant ( 水上人家 ) @ Kg. Sg. Kayu Ara, Petaling JayaIn-text: (Sumptuos, 2012)Bibliography: Sumptuos ( 2012,21st January 2012). Pantai seafood restaurant ( 水上人家 ) @ kg. sg. kayu ara, petaling jaya. Sumptuous®, [web log] Retrieved from:http://sumptuousblog.wordpress.com/2012/01/21/pantai-seafood-restaurant- 水上人家 -kg-sg-kayu-ara-petaling-jaya/ [Accessed: 11 Jan 2014].
Fresh & Delicious Seafood at Ocean Green Seafood Restaurant, PenangIn-text: (Lam, 2010)Bibliography: Lam, C. ( 2010,23rd March 2010). Fresh & delicious seafood at ocean green seafood restaurant, penang. What2See : Best of Penang Food!, [web log] Retrieved from:http://www.what2seeonline.com/2010/03/fresh-delicious-seafood-at-ocean-green-seafood-restaurant-penang/ [Accessed: 11 Jan 2014].
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Thank you for listening~