“The Role of ICT and Its Prospect” DITT/MoI C. Presentation Overview ● Vision ● e-Gov Master...

“The Role of ICT and Its Prospect”

DITT/MoIC

Jigme Tenzing

I'm not sure what we are trying to say with e-Business. I think it will need to be rewritten

How about telecom redundancy?-Dorji

Include a slide for "utline of presentation"- Background-Government initiatives- Challenges/Issues- Key decesion required from Cabinet-Dorji

Presentation Overview

● Vision● e-Gov Master Plan● e-Gov System● ICT Management Systems● Competency Matrix● Career Path● Private Sector Development Project ● Community Centers● Broadband Master Plan ● International Gateways● Government Intranet● DrukREN● Opportunities

© 2014 Department of IT & Telecom 18-Aug-14

Vision

“An ICT-Enabled, Knowledge-Based Society as a Foundation for Gross National Happiness”


Jigme Tenzing

We don't really have a mission statement as such.

e-Gov Master Plan

● Bhutan’s first e-Gov MP to guide ICT development in 11th FYP (July 2013 - June 2018)

● Identified and Prioritized ICT Projects with WoG approach

● A structured MP(next slide)


e-Gov Master Plan (cont.)


1.Leverage ICT in Govt Services Delivery

2.Deliver Electronic Services

3.Develop e-Government Policy and Legal Framework

4.Centralise ICT Professionals

5.Enhance ICT Capability in Govt

6.Promote ICT Adoption in Govt

1.Develop ICT Industry

2.Develop National ICT Infrastructure

3.Develop eCommerce Framework

4.Promote ICT Adoption in the Private Sector

1.Build ICT Capability through Education

2.Enhance Service Access Channels

3.Preserve and Promote Culture

4.Manage eWaste

5.Promote ICT Awareness and Adoption in the Community

e-Gov System

● Whole of Government initiative to create and strengthen the Governance & Institutional set-up required to meet the growing demands placed on ICT sector.

● Comprises of:o e-Gov Governanceo ICT Management System


e-Gov Governance Framework

Rationale:● Ensure effective implementation of e-Gov

Masterplan.● Clear visibility & accountability in planning &

implementing WoG ICT programmes● Foster collaboration & derive synergies by working

as one entity.● Committees review, recommend, endorse ICT

projects, resolve issues & monitor progress.● e-Gov PMO: provides secretariat service.


ChairpersonSecretary, Cabinet Secretariat

MembersSecretaries of Ministries (10)Heads of Autonomous Agencies: GNHC, NLCS, NEC

Chairperson and Vice-ChairpersonSecretary, MoIC and Director, DITT/MoIC

Members1. Directors from DNB, RCSC, GNHC 2. Chief PPD, MoIC3. Selected ICT Initiative Owners (up to

10)4. Division Chief, DITT (Application &

Infrastructure)

Secretariate-Government Programme Management Office (PMO), DITT/MoIC

Chairperson and Co-ChairpersonDirector, DITT/MoIC

MembersSenior Executive Reps from Private Sector, NGO, Academia (10)

Secretariate-Government PMO, DITT/MoIC

ChairpersonDirector, DITT/MoIC

Members1. Division Chiefs, DITT3. Rep from e-GIF & ICT Mgmt Div4. Rep from GNHC, DNB.5. Selected Chief ICT Officers from agencies

Secretariate-Government PMO, DITT/MoIC

e-Gov Governance Structure

Cabinet

e-Government Council

e-Government Executive Committee

e-Government Review

Committee

Public Sector ICT Advisory

Panel

ICT Management System

● Objective: To enable Ministries/Agencies/Dzongkhags to fully leverage to deliver excellent services to the people of Bhutan by improving capacity of ICT professionals and professionalizing ICT Management practices


ICT Management System - Core Components

● Institutional Setup● ICT Human Resource Management

o Job roles and position titleso Career patho Competency trainingo HR processes

● ICT Management Practices● Communications


Competency Matrix

● Total of 19 competencies defined in ICT Management System

● Every ICT professionals should have five core competencies

● Objectives of Competency Matrix○ To provide specific trainings to all ICT professionals

based on their job role○ To enhance the capability of ICT professionals in

fulfilling their roles and responsibilities○ Enable ICT professionals specialize in their respective

fields


Competency Matrix


Career Path


Private Sector Development Project & Prospects

● Objectives- Employment generation- 700 jobs - Present Bhutan as ICT investment destination.

● Milestones

- Established Bhutan’s 1st SEZ under PPP Model - Pre-certified for LEED PLATINUM- Developed enabling environment (Acts, Policy etc.)- Generated 200+ leads - Current tenants- Scan Cafe, Shaun Communications, BTL Contact Center, iSoft (BPO) to operationalise soon


Private Sector Development Project & Prospects (cont.)

● Fiscal incentives for IT-Park tenants- 10 year tax holiday

- Exemption of CD/ST on equipments- 100 % FDI participation- Nu.3 million investment threshold for ITES business



Bhutan Innovation and Incubation Center (BITC)

● Three Components of BITC (10,000 sft) - Shared Technology Center - Incubation Center - Data Center Services

● Objectives of BITC - Business idea incubation center for budding

entrepreneurs- Plug and Play environment - Provide data storage facilities (data center)



● Milestones under BITC

- Business idea competition 2012- 49 entries2013-76 entries2014-82 entries

- Incubation services to 15 incubatees- Incubatees graduated (Thunder motors, CMS Bhutan,

Bhutan Professional, iTechnologies, Dharig IT)

- Overseas expert program - Data services to 5 local clients (NPPF, PCAL, RAA,

BDB, DRC)



● Under PSD component with MoLHR- trained 1372 graduates on ITES skills- 1015 graduates employed

● Under PSD component with RUB (10 colleges) and RMA- Successfully embedded 3 core curriculum (analytical and

technical skills, language enhancement and entrepreneurship development.)

- Improved tertiary education (Virtual Learning

Environment at RUB colleges)

- Improved access to finance (Financial Literacy Program by RMA,

IT infrastructure upgradation in BOB & Royal Security Exchange of Bhutan.)



● Micro work initiative● Outsourcing as Development Strategy


Community Center Project

● Objectives- Empower rural communities- Reduce turnaround time- Access to public services- Foster community participation

● Social Enterprise Business Model (Bhutan Post as Operator)

● One Stop Shop - public and financial services● Potential for rural call center● Virtual Zomdu Pilot● Platform to integrate new services ● Current Status:

- 185 CCs established- 15 CCs in pipeline, and 5 CCs as per RE Plan


National Telecom/Broadband Network

RationaleThe RGoB took upon itself to take up the project for the following main reasons:

● To create a high speed and reliable contemporary core communication backbone for the country.

● Due to the capital-intensive nature of investment.● To prevent monopolies in the critical backbone infrastructure

even if private players would have been willing to invest.● To reduce the connectivity cost for the end users/customers


National Telecom/Broadband Network (cont.)

Current status

● 18 districts connected with Optical Ground Wire (OPGW)

● 2 districts connected with ADSS● 187 Gewogs connected with ADSS● 166 Community centers connected with ADSS


Milestones

● Telcos and ISPs are already using fibers to provide services (mobile and Internet)

● Cost of Dark Fiber is Zero● Agreement between BPC and DITT for O&M

and future replacement of fibers is in place● New Tariff Order issued by BICMA

(reduction in domestic connectivity 22% – 95%)

International Redundant Gateways

Status- Primary International gateway - Phuentsholing - Secondary International gateway - Gelephug- Connection today

- Tashi cell: Phuentsholing (Tata and Bharti Airtel) and Gelephug (Bharti Airtel)- Bhutan Telecom: Phuentsholing and Gelephug (Reliance)

International Redundant Gateways (cont.)

Issues - No complete redundancy- Both gateways comes through the chicken neck at Siliguri corridor

Solution- via Cox’s Bazaar - Through Agartala in India to north-east India and then to Samdrup Jongkhar

Government Intranet (ICT Infrastructure)

:● TWAN● DLAN● CCs

Druk Research & Education Network

● Connect research and education institutes in the country with high speed network

● 10 RUB institutes, referral hospitals, CBS and other research institutes identified

● Connect to APAN and TEIN ● Foster collaborative research and development

Opportunities

● Converged services (voice, video and data)- MVNO/MSO

● employment at IT-Park● self employment - micro work● business idea incubation at IT-Park● innovation for products and services● and other limitless opportunities

Tashi Delek


“The Role of ICT and Its Prospect” DITT/MoI C. Presentation Overview ● Vision ● e-Gov Master...

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