The Road Ahead: Talent Acquisition Technology
Transcript of The Road Ahead: Talent Acquisition Technology
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The Road Ahead: Talent Acquisition
Technology
ELAINE ORLERELAINE.ORLER@TALENTFUNCTION
.COM@ELAINEORLER
TALENT [email protected]
@TALENTFUNCTION
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2013
Talent Management Platform• Consolidated/Suite Solutions
2008
Fourth Generation• Platform/Eco-System• Partner Marketplace• Integrations (Plug and Play)
19971988
Second Generation• ASP – Application Service Provider• Web Portal• Resume Processing
First Generation• Client Server• Resume Scanning
(OCR)
2003 Third Generation• SAAS – Software as a Service• Browser Native• Configuration Focus• Constant Updates
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Where are you going?
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What are you building?
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What is motivating the change?
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What Obstacles are you facing?
EconomyChanges in business salesChanges in business directionChanges in the resources to your customersChanges in the customers’ expectations around costs and experience
CultureChanging what work needs to be doneChanging how work is completedChanging where work is doneMore hours, less pay becomes the normCost cutting vs. revenue generating
TechnologyChanging how we communicateChanging how we position the businessChanging the way we liveMaking it difficult to be on the cutting edge and stay ahead of everyone else
SocialConstant communication (positive/ negative)Destination preferences and collaborationTransparent = trustAll about the ‘me’
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Talent Scout (Sourcing)Specialized, targeted
Variable processes based on type of talent
Few qualified active candidates – stronger sourcing efforts
Strong social networking, relationship building with external talent
Talent Strategist (Fulfillment) Aligns the efforts within the business
Understands broad resource objectives, needs and gaps
Expert in pinpointing the need and the sourcing plan
Strategic alignment of talent across the business
Recruiter Role Shift?
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Make the ConnectionTalent Acquisition
HRIS/HRMSBenefits Talent Management Payroll
Talent ManagementTalent Acquisition Performance Succession Planning Learning (LMS)
MiningCandidate
Relationship Mgmt. (CRM)
Assessments Applicant Tracking Verifications Onboarding
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Recruiting Process ExperienceIntelligence Contact Lead Prospect Job Seeker Applicant Qualified
Applicant Finalist New Hire Employee
Talent ScoutExternal Market
AwarenessName
GenerationLists
TaggedMarketing
Engagement
Talent Advisor
Internal Planning
ListSort
Review
FileTrackSelect
AssessInterviewConfirm
VerifyOfferHire
Applicant
Thinking of a New Career Active Search Active Apply
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Talent Acquisition Technology Eco-System
Market Intelligence Contact Lead Prospect Job Seeker Applicant Qualified
Applicant Finalist New Hire Employee
Recruiter
Sourcer“Scout” Benchmark
Talent Community/ Networks
Assessment(s) Verification
Talent Mgmt.
Recruiter
Strategist“Advisor”
Mining/ Search
“Talent”Workforce
Plan
Candidate Relationship Management (CRM) Applicant Tracking (ATS)
OnboardingRecruitment MarketingInterview
Scheduling Video InterviewIntelligent Marketing Job
Broadcasting
Event Management
ManagerSocial Recruiting (Referral Programs)
Employee
Candidate Career Portal (s)(Device Independent)
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Holding back technology to preserve
broken business models is like allowing
blacksmiths to veto the internal
combustion engine in order to protect their
horseshoes.Don Tapscott & Anthony D. Williams Authors of Wikinomics
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Past Predictions2013
• Mobile• Candidate Relationship Management• Video
2014• Credential – Authentication• Virtual - Presence• Predictive - Baseline
2015• Market Intelligence (Competitive)• Assessments (Redefined)• Event Scheduling
CRM
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2016 Predictions
Machine Learning
Social Listening
Self-Directed Journeys
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Machine Learning
Evolved from the study of pattern recognition and computational learning theory in artificial intelligence. Machine learning explores the study and construction of algorithms that can learn from and make predictions on data. Such algorithms operate by building a model from example inputs in order to make data-driven predictions or decisions, rather than following strictly static program instructions.
https://en.wikipedia.org/wiki/Machine_learning
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Talent Acquisition Tools
Hired
Brilent
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Social Listening Is the process of monitoring digital media channels to devise a strategy that will better influence consumers candidates.
trackmaven.com/marketing-dictionary/social-listening
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Social Listening
Salesforce Social StudioSynthesio
Appcast
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Self Directed JourneyRelationship Status 2013 2014 2015
I was a customer of the company using their products/services 23.24% 15.54% 15.97%
I followed the company as a result of thought leadership or company innovation 8.48% 8.15% 8.94%
I considered myself an advocate for the company or am a current employee of the company 7.99% 13.02% 12.88%
I had friends/family that work for the company 17.56% 15.63% 17.06%
I had no relationship with the company 42.73% 47.66% 45.15%
Response Totals 42,767 86,495 106,437© The Talent Board
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Build Rapport
Practice Empathy
Say No (once in a while)
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Inventory what you have
Audit what you do against what you
want to do
Survey your customers (Mgr. Candidate)Hire a
Consultant
Measured Experimentation
Making Sense of it all