The return of ethical consumers - Scot Case

34
UL and the UL logo are trademarks of UL LLC © 2014 February 6, 2014 The Rise of Ethical Consumers Scot Case UL Environment [email protected] @scotcase International Symposium on Ethical Purchasing Sapporo, Japan

Transcript of The return of ethical consumers - Scot Case

Page 1: The return of ethical consumers - Scot Case

UL and the UL logo are trademarks of UL LLC © 2014

February 6, 2014

The Rise of Ethical Consumers

Scot CaseUL [email protected]@scotcase

International Symposium on Ethical PurchasingSapporo, Japan

Page 2: The return of ethical consumers - Scot Case

Overview

Define Ethical Consumerism

Identify Ethical Concerns

Discuss Information Sharing

Describe Transition from Voluntary to Legal Requirements

Page 3: The return of ethical consumers - Scot Case

Defining Ethical Consumerism

Ethical consumerism is the intentional practice of buying goods and services that generate human health, environmental, and social benefit and that are produced in ways that minimize human health, environmental, and social damage.

Page 4: The return of ethical consumers - Scot Case

Defining Ethical Consumerism

Buying better products and services from better companies.

Page 5: The return of ethical consumers - Scot Case

Will it last?

How much is it?

Does it work?

Traditional Concerns

Price, Performance, and Quality

Page 6: The return of ethical consumers - Scot Case

Do I like & trust the people who make it?Do I need this 

product?

Is the purchase consistent with my values?

What do others think about it?

The Ethical Consumer

Page 7: The return of ethical consumers - Scot Case

???

The Ethical Consumer

Page 8: The return of ethical consumers - Scot Case

World

Country

Prefecture

Village

Neighborhood

???

??? ???

???

The Ethical Consumer

Page 9: The return of ethical consumers - Scot Case

Operating Theory

1. Every purchase has hidden human health, environmental, and social implications throughout every supply chain.

Page 10: The return of ethical consumers - Scot Case

Ethical Consumer Concerns Vary

Page 11: The return of ethical consumers - Scot Case

Operating Theory

1. Every purchase has hidden human health, environmental, and social implications throughout every supply chain.

2. And those hidden impacts are increasingly visible to customers.

Page 12: The return of ethical consumers - Scot Case

12

Nothing is Secret

Page 13: The return of ethical consumers - Scot Case

Nothing is Secret – The Triple ThreatMiniature Cameras:

Social Media:

Smart Phones:

Page 14: The return of ethical consumers - Scot Case

Two Cups of Coffee a Day•34 gallons of coffee a year.•18 pounds of coffee beans•12 pounds of fertilizer•A few ounces of highly toxic pesticides•43 pounds of coffee pulp•Clear cutting of forests to grow even more coffee•Bird species disappearing•More erosion•More pesticides

Page 15: The return of ethical consumers - Scot Case

Ethical Consumer Issues

Human Health

Environmental

Social

Carcinogens, Mutagens, Reproductive Toxins

Endocrine disruptors

Global warming Air and water pollution Resource depletion Habitat destruction

Worker safety Worker rights Women’s rights Child labor

Forced labor Fair Wage

Energy & Water efficiency Recycled content Zero waste Renewable resources

Volatile Organic Compounds Hazardous ingredients

Page 16: The return of ethical consumers - Scot Case

World

Country

Prefecture

Village

Neighborhood

???

??? ???

???

The Ethical Consumer

Page 17: The return of ethical consumers - Scot Case

Information

Consum

er’s Ethical Purchasing Be

havior

Consumer’s Proximity to Manufacturer

Low

High

Close Distant

The Ethical Consumer

Page 18: The return of ethical consumers - Scot Case

World

Country

Prefecture

Village

Neighborhood

The Ethical Consumer

Information Information

Information

Inform

ation

Page 19: The return of ethical consumers - Scot Case

19

Information Sharing

There are more than 400 labels addressing some aspect of ethical purchasing.

Page 20: The return of ethical consumers - Scot Case

Seven Sins of Greenwashing

Page 21: The return of ethical consumers - Scot Case

Source: http://www.ethicalconsumer.org/printmagazine/currentissue.aspx ,1/24/2014

Information Sharing

Founded in 1989

Publishes buying guides, company ratings, and boycott lists.

Has extensive website and mobile apps  

www.ethicalconsumer.org

Page 22: The return of ethical consumers - Scot Case

“Ethical” means different things to different customers

Fair Trade Certified

No child labor

Low-Toxicity

Recycled Content

Made by “green” company with strong Corporate Social Responsibility practices.

Available Products

There are an infinite variety of possible definitions for “ethical.”

Page 23: The return of ethical consumers - Scot Case

Information Sharing

Page 24: The return of ethical consumers - Scot Case

24

Information Sharing

Page 25: The return of ethical consumers - Scot Case

25

Data Platform (API)

UL Transparency Platform

UL Data

The Wercs, GoodGuide

Data

Retailer Data

Supplier Data

OtherData

B2B tools

B2C tools

Multiple Data Sources

Page 26: The return of ethical consumers - Scot Case

26

Information Sharing

Page 27: The return of ethical consumers - Scot Case

From Questions to Requirements

Question Desire

Request Requirement

What are the impacts?

Is it possible to …. ?

Please respond to …

You are required to…

Page 28: The return of ethical consumers - Scot Case

Ethical Purchasing PoliciesStates:CaliforniaConnecticutGeorgiaIllinoisIndianaIowaMassachusettsMissouriMinnesotaNew JerseyNew YorkNorth CarolinaOregonPennsylvaniaVermontWashington

Counties:Chatham County, NCKalamazoo County, WIKing County, WAKitsap County, WAMultnomah County, ORSan Mateo County, CASanta Cruz County, CASarasota County, FL

Cities:Boulder, COCincinnati, OHKansas City, MOPortland, ORPhoenix, AZSan Francisco, CASanta Monica, CASeattle, WA

Many governments, colleges and universities, and large companies are adopting ethical purchasing

policies.

Page 29: The return of ethical consumers - Scot Case

SEC. 1502. CONFLICT MINERALS.(a) SENSE OF CONGRESS ON EXPLOITATION AND TRADE OF CONFLICTMINERALS ORIGINATING IN THE DEMOCRATIC REPUBLIC OF THE CONGO.—It is the sense of Congress that the exploitation and trade of conflict minerals originating in the Democratic Republic of the Congo is helping to finance conflict characterized by extreme levels of violence in the eastern Democratic Republic of the Congo, particularly sexual- and gender-based violence, and contributing to an emergency humanitarian situation therein, warranting the provisions of section 13(p) of the Securities Exchange Act of 1934, as added by subsection (b).

USA: Dodd-Frank Legislation on Conflict Minerals

…the products that do not contain minerals that directly or indirectly finance or benefit armed groups in the Democratic Republic of the Congo or an adjoining country),

Page 30: The return of ethical consumers - Scot Case

30Source: http://www.proskauer.com/publications/client-alert/navigating-the-secs-recently-finalized-conflict-mineral-rules/

USA: Dodd-Frank Legislation on Conflict Minerals

Publically traded companies in the United States must disclose if their product contains any:

Tantalum Tin Tungsten Gold

All affected companies must conduct a “reasonable country of origin” inquiry.

Page 31: The return of ethical consumers - Scot Case

Summary

Ethical consumerism is not new; it is just re-emerging.

Product quality, performance, and value will always be important.

Consumers want information about the human health, environmental, and social impacts of their purchases.

Consumers have access to information and expect companies to provide it.

Be prepared.

Page 32: The return of ethical consumers - Scot Case

Recommendations

Know your supply chain. Optimize your supply chains for ethical

considerations.1

23

4 4 4 45

6 6 67

3 323

4

23 3

4

23

4

23 3 3

44

2 2

Page 33: The return of ethical consumers - Scot Case

Recommendations

Understand the current, emerging, and potential risks throughout your supply chain.

Share information proactively; don’t become a victim of someone else telling your story.

Validate critical human health, environmental, and social aspects of your story.

Ask questions; ask questions; ask questions.

Page 34: The return of ethical consumers - Scot Case

UL and the UL logo are trademarks of UL LLC © 2014

February 6, 2014

Thank you

Scot CaseUL [email protected]@scotcase