Scot Hillier Scot Hillier Technical Solutions, LLC [email protected].
Scot Cloud 2016
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Transcript of Scot Cloud 2016
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Welcome To
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Mark StephenBBC Scotland
#scotcloud
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Our Next Event
#iotscot
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Rob WoodPortsmouth City Council
@portsmouthtoday
#scotcloud
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The Cloud Landscape - My Background
ROB WOOD – CTO (contract to multi clients), CITY COUNCILLOR
• The Ask: “Can you speak as warm-up @ Scot-Cloud “ { me thinks “young gun go for it!” }
• Then: “as you’ve been around a while and know ‘the old stuff’!” { “ok – youngish old gun ramble on!” }
• Involved in IT and Software then Cloud developments since 1988 { “a personal view of that journey” }
Re
taile
r
De
ve
lop
er
1980 1990 2000 2010
Pri
nc
ipa
l Te
ch
City
Co
un
cillo
r
CTO
co
ntr
ac
tor
Dir
ec
tor
The
“Cloud”
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The Cloud Landscape - Past Popular Cultural View
“GREAT SCOTT MARTY! - Everything in the Future is CONNECTED to that Cloud !”
• The Cloud as a metaphor for being Connected
• Not the rise of Machine, Nor Machine induced Virtual Reality – BUT the rise of Social Media induced Reality!
Rise of Machine
vs
Induced Virtual Reality
Worse!
Rise of Social Media!
I’ll be back again and again unless you like me
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The Cloud Landscape - 1980s Cloud 0.01: Modem
RETAIL Commerce advantage was to connect your business Tech Infrastructure was poor!”
• Programmed ZX Spectrum to print POS receipts used Acoustic Modem to transfer stock position between branches
• Painfully slow but Business need was a Driver Technology was not there yet.
+
+
= POS Receipts
Stock Control
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The Cloud Landscape - 2000s Cloud 1-2.0: The Web
RETAIL Commerce advantage to connect Customers and Businesses Real-Time !”• Leasing companies phone around if vehicle not in stock – Complex, Inefficient, Poor Customer experience.
• LEASELINK put details in one place on the Cloud enabling simultaneous multiple views / tick box actions.
• Initially like watching paint dry. Consumers drove bandwidth. Now Europe’s No. 1 Vehicle Procurement Hub.
1. “Black only” No
2. “Not Leather” No
Ready?
“I’d like a RED Ferrari with white leather”
3. “Maserati only” Yes
1. “Black only” X
2. “Not Leather” X
Ready?
“I’d like a RED Ferrari with white leather”
3. “Maserati only”
Ready
OLD sequential and 1-on-1 NEW simultaneous and real-time
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The Cloud Landscape - Today: The Cloud
NO BRAINERS One-Stop Services, Slick Business2Businesses APIs, Multi-Channels / Devices”
• Public Sector simplifying Web Access to Information & Services for Multi-channels, Self-Service help One-Stop Shop.
• Businesses simplifying Consumer experience of multiple products and services by joining them all up
• Still an issue around Data. Is it joined up, who owns it, where is it being stored. Blockchain may provide an answer.
Core App
uses
APIs
Post-Code
Lookup
HPI
Registaration
Lookup
Credit Ratings
Online Policy
Registrations
Online Policy
Contracts
Online Product
Selections
Online Money
Transactions
Online e-
signatures via
BLOCKCHAIN?
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The Cloud Landscape - The Future Cloud
EVERYTHING GETS MORE CONNECTED As infrastructure allows perfect storm Consumer Technology”
• Internet of Things, Artificial Intelligence, Virtual and Enhanced Technology, Blockchain on Improved Infrastructure .
• Businesses need to be ready for Consumer experience of their products and services or fall by the way.
• Security and Privacy of data will be an issue.
Give me
my
sausages!
I wouldn’t
cook them as
Fridge says No!I can give you
a virtual eating
experience?
I have some in
stock I can sell
You can only
afford them
next week
No! They’re
out of date
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Paul Donnelly & Christopher WroathNHS Education for Scotland
@pcdonnelly77 @cwroath#scotcloud
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Bruce Catto -Craig GroupPresentation can be found at http://goo.gl/eqSNui
@brucecatto#scotcloud
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James SturrockNutanix@sturroj#scotcloud
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• IT is touching end-users directly, like never before, IT has to become a business enabler.
No Business Is Immune To The Winds Of Change
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Is It Possible To Escape The Winds Of Change?
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Just Works
Invisible …
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The Cloud Era Is Well Underway
“I deployed my application
in five minutes.”
Rapid Time to Market
“No more time spent on low-level
infrastructure management.”
One-Click Simplicity
“I use and pay for just what I
need only when I need it.”
Fractional IT Consumption
“New capabilities are available
on a regular basis.”
Continuous Innovation
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Is The Public Cloud For All Workloads?
Predictable Workloads
Elastic Workloads
25%
75%
Balance Owning and Renting For
Today’s Enterprise Workloads
Spin up and down resources on
the public cloud
Lower costs with private cloud
infrastructure
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Bringing The Cloud To The Enterprise Datacenter
Fractional
Consumption
Invisible
Operations
Instant
Delivery
Frictionless
Tailored SLAs for
Every AppBalance Owning and
Renting
Data Access and
Governance
Choice and Freedom
from Lock-in
Control
Continuous
Innovation
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Tomorrow’s Hybrid App Lifecycle
Staging DRProductionDev/Test
Hybrid App Lifecycle
On-Premise On-PremiseCloud Cloud
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36
75%
vs
Elasticity Predictability
25%
The Right Cloud for the Right Workload
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Every Cloud Has A Silver Lining
Control Is The Key….
The Cloud Era Is Here…..Embrace It!
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Thank You
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Questions & Discussion
#scotcloud
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Morning BreakoutsPlease check rear of badge
#scotcloud
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Data Privacy and Sovereignty: Global Challenges in the Cloud
Sheila M. FitzPatrick
Worldwide Data Governance & Privacy Counsel
Chief Privacy Officer
21 June 2016
© 2016 NetApp, Inc. All rights reserved. --- NETAPP
CONFIDENTIAL ---41
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Why the Sense of Urgency?...Because…
© 2016 NetApp, Inc. All rights reserved. --- NETAPP
CONFIDENTIAL ---42
New business and business models
Global regulatory explosion
Intense media and social media focus on data breaches
Heightened concerns over data protection
New technology driving need for greater attention
Serious privacy risks associated with new technology (cloud)
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EU General Data Protection Regulation (GDPR)
Country specific data privacy laws
Cloud computing directive
Data sovereignty obligations
Cybersecurity directive
Anti-SPAM laws
NIS Regulations
Data breach regulations
Industry/Sector Data Protection Regulations (Financial, Healthcare)
EU Data Protection Laws
© 2016 NetApp, Inc. All rights reserved. --- NETAPP
CONFIDENTIAL ---43
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General Data Protection Regulation (GDPR) Highlights
Impacts any company accessing, hosting, processing, storing EU citizen data regardless of location
Places greater obligations/accountability on data processors (e.g. cloud providers)
Establishes EU Data Protection Board
Greater sanctions – 4% of global annual revenue
Expands scope of personal data (identifiers, location, genetic, biometrics)
Explicit freely-given consent – not implied or forced
Data breach notification obligations – 72 hours
Security – Privacy by Design
Documentation – clear and transparent policies and procedures)
Use of Privacy Impact Assessments (PIAs) – Consultation with DPAs
Appointment of Data Privacy Officer (DPO) – internal or external
Transfers w/I groups of companies not exempt from obligations
Right to be Forgotten/Right of Erasure© 2015 NetApp, Inc. All rights reserved. NetApp Confidential –
Limited Use 44
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Federal Privacy Act (Consumer)
NIST Regulations
Cybersecurity Executive Order (Voluntary)
Data breach regulations
HIPAA/HITECH
Regulated industries
State Regulations
Proposed Privacy Shield
US Data Protection Laws
© 2016 NetApp, Inc. All rights reserved. --- NETAPP
CONFIDENTIAL ---45
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EU-US Privacy Shield – “Thumbs Down” by EU
© 2016 NetApp, Inc. All rights reserved. --- NETAPP
CONFIDENTIAL ---46
EU Adequacy Ruling
ECJ possible invalidation
Member State Challenges
Mistrust of US Commitment
“Cosmetic” change to Safe Harbor
Pros Cons Potential ObstaclesStatus
No current enforcement mechanism in the US
US self-certification
Challenges from US companies
“Loopholes” in US Redress Act
U.S. already violated no mass surveillance promise
No mass surveillance
EU citizens’ redress mechanism
Strong obligations/robust enforcement
Transparency regarding US Gov’t access
Framework recently approved
US appointment of an Ombudsman
Differing views between EU and US
Needs Member States/EU Commission approvals
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Challenges in the World of Cloud Computing
Global restrictions
Compliance with data privacy/sovereignty laws
Data location, jurisdiction, and cross-border data flow
Data control and/or ownership
Accountability/liability
Data that could or should live in the cloud (and type of cloud)
Data breach remediation and contingency plans
Security – encryption and tokenization
Use of third parties
Litigation and eDiscovery
Right to be forgotten© 2015 NetApp, Inc. All rights reserved. NetApp Confidential –
Limited Use 47
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Data Privacy Versus Data Security
© 2016 NetApp, Inc. All rights reserved. --- NETAPP CONFIDENTIAL ---
Data security is NOT data privacy
Privacy – legal collection, use, sharing , storage & transfer of data
Security – fortress around the data
Companies can have world class security, but no data privacy
ISO 27018 addresses security, but not data privacy
All cloud vendors can address security – few can address privacy
Legal Privacy Impact Assessment - critical decision mechanism
48
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How Do You Mitigate the Risks?
Clear and explicit policies and procedures
Data Privacy Impact Assessment (PIA)
Data Privacy Agreements/Model Contractual Clauses
Data remains in country of origination
Use cloud for compute – store in own environment
Restricted access to data
Well defined data ownership – Data Controller vs. Data Processor
Classify data – what should/should not live in the cloud
Transparency – Opt Ins/Opt Outs
Vetted Providers/Third Parties
Security Assessment© 2016 NetApp, Inc. All rights reserved. --- NETAPP
CONFIDENTIAL ---49
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NetApp® Addresses These Concerns – Model of Excellence
Insight © 2015 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use
Only
Business Impacting Decisions
NetApp Expertise: A Model Company for Addressing These Concerns
NetApp Internal Model Program
Global Policies and Procedures
Monitor and Advocate
Internal/External Partnerships
Internal/External Training
Ensure Products Mitigate Privacy
Risks
Execute on Laws
Key Business Needs
Store Data Protect DataUnderstand
Legs and RegsBalance the Risks Manage Costs
Global Data Privacy Cybersecurity Cloud Computing Big Data
50
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Summary – Intersection of Trust and Technology
© 2016 NetApp, Inc. All rights reserved. --- NETAPP CONFIDENTIAL ---
Embrace the laws – don’t run from them
Understand the legal requirements and challenges
Develop data protection savvy program
Decide what data can reside in the cloud vs. on-premises data classification
Understand data privacy and data security are NOT the same – assess both
Chose a “trusted advisor” who will partner to mitigate risks
Determine your risk acceptance level
Legal
Obligations
Security
Cloud
Privacy
Legal
51
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Questions? Visit the NetApp stand upstairs or contact [email protected]@sheilafitzp
© 2016 NetApp, Inc. All rights reserved. --- NETAPP
CONFIDENTIAL ---52
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Thank you.
© 2016 NetApp, Inc. All rights reserved. --- NETAPP
CONFIDENTIAL ---53
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55 COMMERCIAL IN CONFIDENCE
We now build Data Centres anywhere in minutes not months or years
Building secure cloud apps in hours not months
Firewalls+Switches+Routers+Load Balancers+ DNS+PROXY+NTP+Storage+ServersL2 L7
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56 COMMERCIAL IN CONFIDENCE
So, we built an Application that saves
millions in 72 clicks and in under an hour….
SaaS
Building secure cloud apps in hours not months
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57 COMMERCIAL IN CONFIDENCE
So we built an Application that saves me millions in 72 clicks and in under an hour….
What if we had traditionally built this ?
Building secure cloud apps in hours not months
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58 COMMERCIAL IN CONFIDENCE
- Obtain Orchestration & Service teams in minutes not months / years
Building secure cloud apps in hours not months
* Security Incident & Event Management & Service Integration & Management
- Take advantage of automation in *SIEM & *SIAM
- Let the Cloud providers do the heavy lifting in ISO*, patch,
security tracking and protection
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59 COMMERCIAL IN CONFIDENCE
MCaaS
"Move Country as a Service"
A not so extreme use case for Cloud
Protecting Data in the Cloud
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60 COMMERCIAL IN CONFIDENCE
What is Estonia Famous for……?
By becoming one of the most advanced Internet enabled
countries on the planet …..?
Free Wifi & public transport?Inventing Skype?
Famously failing to turn up for an international
game of football against Scotland allowing
Scotland to kick off against a missing team and
win by default?
Protecting Data in the Cloud
E-Beer
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61 COMMERCIAL IN CONFIDENCE
What happens when a massive Cyber attack hit’s such a
technologically advanced country….
Source Ben Hammersley – Wired
A Global Bot-Net attack brought down e-estonia via DDoSHow do you protect a whole Country ?
Protecting Data in the Cloud
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62 COMMERCIAL IN CONFIDENCE
MCaaS Powered by Cloud Data Fabric"Move Country as a Service”
Create “Data Embassies” across Global Cloud Centers
A government can then continue to operate from abroad
People Systems, Telephony (VOIP), even banking can move and continue to operate
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63
“It was the best of times, it was the worst of times, it was the age of
wisdom, it was the age of foolishness, it was the epoch of belief…
Charles Dickens “A Tale of Two Cities”
Cloud Lock-in and Shadow IT
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64 COMMERCIAL IN CONFIDENCE
Cloud Lock-in and Shadow IT
64Login
Microsoft Azure & Amazon /AWS = ~120+ Services
(each)
You have picked your Cloud vendors…now what ?
500+ New releases in the last 12 months
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65 COMMERCIAL IN CONFIDENCE
Cloud Lock-in and Shadow IT
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66 COMMERCIAL IN CONFIDENCE
Human Centric Innovation
Cognitive: The mental action of acquiring knowledge and understanding through thought, experience, and the senses.
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67 COMMERCIAL IN CONFIDENCE
Making Cloud Simple
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Peter WilcockAdobe
@petewilcock#scotcloud
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The impact of Cloud on business culture
Pete Wilcock
DevOps EngineerAdobe
@petewilcock
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Technology & Job Roles
Search Trends: CloudSearch Trends: Internet of Things
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Changing trends in career roles and requirements: Job Titles• Cloud Automation Engineer
• Cloud Systems Engineer
• Cloud Systems Analyst
• DevOps Engineer
• Infrastructure Architect
• Solutions Architect
• Java Developer
• PHP Developer
• Ruby Developer
• Sales Consultant
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Changing trends in career roles and requirements: Job Description• ‘Cloud’ experience (AWS 1st , Azure 2nd)
• APIs
• Big Data handling
• Large server estates and automation/scaling awareness
• Logging, logging, logging
• Personal Ownership
• High availability
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Problems of modern recruitment
• Struggle for qualified candidates
• Jobs advertised more than once/open ended
• Talent retention
• Catch-22 of skills development
• Career transition path
• Opening offices out of necessity
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Addressing the skills gap from both sides
• Employees• Stretch your current role where possible.
• Learn outside of job. Courses, certifications, open source contributing, home projects. It’s not expensive!
• Passion & emersion in technology even if you don’t currently use it in work.
• Attend conferences, meet-ups, hackathons, workshops.
• Learn ‘one of’ every essential tool.
• Practice best practice (Git workflow, Kanban, even by yourself).
• Be honest and acknowledge skill gaps.
• Be realistic on salary & benefits.
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Addressing the skills gap from both sides
• Employers• Recognise potential and take more chances
• Scrap technical tests from your interview process
• Masters of all rarely exist, don’t advertise for them
• Be realistic on salary & benefits
• Pay what someone is worth, not just a little more than their last job
• Recognise development and promote accordingly
• Provide meaningful feedback to the candidate
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Other ways?
• Government-supported initiatives• CodeClan(.com)
• “All you need is a willingness to learn, a passion for technology and to think like a problem solver.”
• Any age, new student or career pivot
• 16-week intensive course resulting in Professional Development Award.
• Self-funded
• Traditional Universities?• Cost vs. Reward
• Traditional Computer Science vs. Cloud Computing
• AWS can’t keep their own certification tests up to date!
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Thank you
• Questions?
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Welcome Back
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Peter MowforthINDEZ
@indezltd#scotcloud
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Eileen McLarenFanDuel
@fanduel#scotcloud
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| FanDuel Product Development 2016103
Building platform capabilities
for future business needs
Eileen McLarenVP Engineering
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| FanDuel Product Development 2016
Our story…..the history
We are a daily fantasy sports game originally targeting the US market
We began in 2009 as a small tech start up with 5 co-founders
Met at networking event in 2007 in Edinburgh
Launched Hubdub in 2008 – an online prediction game whereby users could
make predictions on popular events eg next US president
In 2009 FanDuel was born after brainstorming session with Hubdub users at
SXSW in Texas
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| FanDuel Product Development 2016
Our story…..cont’d
Our mission is to make sports more exciting
We have experienced exponential growth, in the last few years
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| FanDuel Product Development 2016
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| FanDuel Product Development 2016
Our story…..cont’d
Completed 5 rounds of funding - $363 million in total – most recently series E
round of $275m in July 2015
In 2015 employee numbers grew from around 100 at start of year to about 400
by end, in offices in Edinburgh, Glasgow, New York, Orlando and LA
Completed a number of acquisitions, including Edinburgh app developer Kotikan
and US sports analysts numberFire
Have partnered with the NBA, 16 NBA teams and 15 NFL teams
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| FanDuel Product Development 2016
We have won many awards too
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| FanDuel Product Development 2016
Growth and the business
As the popularity of DFS has grown in the US, so has the company and the
volume of transactions we process
We utilise Amazon Web Services to help rapid scaling and traffic peaks
We have over 6 million registered users, and still growing
During live games we process scoring updates at a rate of over 250,000 per
second
At peak times transactions are processed at rates equivalent to selling out
Wembley Stadium in minutes
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| FanDuel : Idiot’s guide to the platform 2016
History ….
Sport Data
Feeds
HDProd
PHP
Fro
nt
End
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| FanDuel Product Development 2016
Our platform is multi-tier, multi-client
Data layer - All user, game data etc. is stored and read
from hereInfrastructure - eg: 500+ Servers and Network
Infrastructure
Java services - The heavy lifting business logic
API - Exposes capabilities in a consistent way to
multiple clients
Web Application Native clients
fanduel.c
om
iOS Androi
d
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| FanDuel Product Development 2016
Capability-based planning
PLATFORM
API
F1
F
E
A
T
U
R
E
C
A
P
A
B
I
L
I
T
Y
1. Reserve seat without line-
up
2. Create line-up without
entry
3. More flexible ticketing
experience
Time or
Sequence
F2 F3
WEB
MOBI
LE
● Using a capability-based planning approach,
change activities can be sequenced and
grouped in order to provide optimum feature
development throughput
● Capability-first approach facilitates the
construction of an architectural runway
. .
.
✤De-coupling line-ups &
entries
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| FanDuel
How we use AWS
11
3
CloudFormation.
Multi-AZ, Multi-Region
Managed Services
Enterprise Support
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| FanDuel
Our relationship with AWS
11
4
Our Infrastructure team is hundreds of people, but only 12 work for FanDuel
We spin up dozens of mini-FanDuels a week for testing releases and
experiments
The managed technology available, such as ElastiCache, Aurora and Kinesis
materially impacts our business
The AWS management team is always helping us improve our architecture and
reduce our costs in the process
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| FanDuel
And some of what we get….
11
5
Capacity planning can happen just in time - great for a business with seasonal
spikes
We can scale up in real time if we need to
Scale for 3-10x growth EVERY YEAR
100% uptime
Thursday
Sunday
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| FanDuel
And some of what we get….
11
6
Kinesis - we are using to experiment with event driven architecture
ElastiCache - gives us low recovery time for Redis
DynamoDB - used for historical, a continually growing datastore but not highly
transactional
Aurora - ACID compliance, full transactional integrity
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| FanDuel Product Development 2016
Our platform is multi-tier, multi-client (and now multi-
product)
Data layer - All user, game data etc. is stored and read
from hereInfrastructure - eg: 500+ Servers and Network
Infrastructure
Java services - The heavy lifting business logic
API - Exposes capabilities in a consistent way to
multiple clients
Web Application Native clients
fanduel.c
om
iOS Androi
dfanduel.co.
uk
iOS,
Android
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| FanDuel Product Development 2016
The future...
Launching in the UK for EPL in August
One-day fantasy football product created by UK engineering team
Utilises the existing US DFS platform capabilities but expanded and with
new web and mobile clients
Beta testing is happening right now for the Euros
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| FanDuel Product Development 2016
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| FanDuel Product Development 2016
The future?????
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| FanDuel Product Development 2016
Thank you
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Chris RocheAridhia
@aridhia#scotcloud
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The AnalytiXagility Platform is built and maintained by Aridhia Informatics Ltd.Copyright © Aridhia Informatics Ltd.The advanced collaborative platform for healthcare and research analytics
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The acceptability of a Scottish or Northern Ireland banknote as a means of payment is essentially a matter for agreement between the parties involved. If both parties are in agreement, Scottish and Northern Ireland banknotes can be used in England and Wales.
Bank of England
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HOW DO YOU
ACCELERATE RESEARCH?
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HEALTHCARE RELATED RESEARCH
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COLLABORATION
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COLLABORATION
€80bn
2014-2020
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DATA
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ANALYSIS LINKED DATA SETS
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INDUSTRIALISATION GOVERNANCE REPRODUCIBILITY SERVICERAPID PROTOTYPING
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PLATFORM AS A SERVICE
It’s more than IT
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The AnalytiXagility Platform is built and maintained by Aridhia Informatics Ltd.Copyright © Aridhia Informatics Ltd.
Arnoud van der MaasCSIO (Chief Science Information Officer)
“It’s not just about managing your data, it’s about giving you the real digital
research experience!”
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The AnalytiXagility Platform is built and maintained by Aridhia Informatics Ltd.Copyright © Aridhia Informatics Ltd.
Compute / Storage layer
X CPU/MEMY Storage
X CPU/MEMY Storage
X CPU/MEMY Storage
X CPU/MEMY Storage
X CPU/MEMY Storage
X CPU/MEMY Storage
Data management layer
Account man.
De-identify data
Access Management
ETL Audit Data lock Etc.
Research tool layer
SAS SPSS Own development …. ….. …..
Flexibility / scalability
Researches / Studies
Study 1 Study 2 Study 3 Study 4 Study 5 Study 6 Etc.
Flexibility / scalability
Digital Research Environment REFERENCE ARCHITECTURE
….
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THE RESEARCH LIFE CYCLE
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TRUST / DATA
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ANALYTICS / USABILITY
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EPAD – Alzheimer's Adaptive Clinical Trial
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• Traumatic Brain Injury (TBI) is a leading worldwide problem; the annual incidence of hospitalization following TBI ranges from 108-332 new cases per 100,000 inhabitants
• 72 million time points of data per patient stay 1.6Gb of data per patient per day
• Near real time integration of high frequency ICU data, research & implement physiological models & delivery of results back to the bedside
• Delivering a predictive tool for cerebral autoregulation
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• Predict disease activity for adults recently diagnosed with relapsing-onset multiple sclerosis
• Real-time data capture across 4 NHS board
• Patient reported outcomes, clinical, genomic analysis and quantitative neuroimaging data
• Enable early intervention and result in focused delivery of the finite disease modifying treatment drug budget to patients
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The AnalytiXagility Platform is built and maintained by Aridhia Informatics Ltd.Copyright © Aridhia Informatics Ltd. 152
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Questions & Discussion
#scotcloud
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Drinks & NetworkingSponsored by
#scotcloud
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Our Next Event
#iotscotland
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Disaster Recovery and The Cloud
Some thoughts on DR in the new Cloud Landscape
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• Disaster recovery (DR) involves a set of policies and procedures to enable the recovery or continuation of vital technology infrastructure and systems following a natural or human-induced disaster.
• Disaster recovery focuses on the IT or technology systems supporting critical business functions, as opposed to business continuity, which involves keeping all essential aspects of a business functioning despite significant disruptive events.
• Disaster recovery is therefore a subset of business continuity.
https://en.wikipedia.org/wiki/Disaster_recovery
Are we sure we know what DR is?
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Disaster recovery plans are put in place for natural disasters, as well as disasters caused by human and technical error. The solutions are a set of processes, policies and procedures that handle the preparation for recovery or continuation of critical technological infrastructure during and after the occurrence of disasters.
Jennifer Klostermann, CloudTweaks
The key point here is that you can’t always avoid a disaster. By definition almost they are things you cannot control.
Okay, so what if I just avoid having disasters?
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• Peter de Tender, Microsoft Infrastructure Expert, discusses the impact of disasters on businesses, leveraging statistics from formal sources:
• More than 70% of businesses affected by a major disaster are either unable to reopen their business, or close within 18 months of the disaster.
• 80% of businesses without a disaster recovery plan that suffer a data centerdisaster go out of business.
• Gartner Inc. found that within two years of experiencing data loss, 90% of companies go out of business.
• These dire figures make the necessity of a disaster recovery plan for every business certain.
So that’s what it is, why should I care?
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Its important to make sure we acknowledge what DR “isn’t”. You’ll often hear:
• We Backup!• Backup isn’t DR in itself but forms part of a DR plan
• We replicate!• This is great but again isn’t DR but forms part of a DR plan
• “I have a spare box in the office where I copy stuff to which I could use in a pinch if my £1.2million IT environment falls through a hole in the earth”
• Well ok this isn’t DR but… you get the idea.
The pattern is obvious: DR often needs to be a whole kitbag of tools to be successful.
Okay, so now I’m scared. But I have backup!
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Any DR plan needs to form part of your overall Business Continuity (BC) Planning. DR planning and execution can’t be done in isolation but does form one of the cornerstones of your BC plan. There are four pillars holding up the plan:
• Identify and catalogue the IT services you provide to your customers (both internal and external)
• Understand the risk to your business of those services becoming unavailable for any reason
• Understand your RPO (Recovery Point Objective) and RTO (Recovery Time Objective)
• Choose the right technologies
So how do I create THE PLAN?
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Organisations have had decades of experience in planning for disaster recovery.
• We know where the tapes are kept.
• We have spare server hardware on hand.
• We’ve protected installation media in a fire safe.
• We have off-site copies of key backups.
• And – if we’re smart – we’ve made plans with an alternate facility to host services after a loss.
But there’s a problem here: These are the decades-old plans of a decades-old IT industry.
Okay, but we’ve got a traditional DR plan in place
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• The public cloud provides a great opportunity for IT departments to implement a business continuity/disaster recovery, or BC/DR, plan without having to go to the expense of building out a dedicated data center. The cloud can be used as a basic data repository or even as the location to run applications when primary systems go down.
• More than this of course is the realisation that by moving your primary apps to the cloud, DR can be the responsibility of someone else.
• There are a range of approaches and toolsets which can help your DR planning.
How can the Cloud help?
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• There are multiple service offerings available in the market today for implementing cloud DR.
• These range from pure replication tools that get the data or VM image into the cloud, through to fully managed DR as a service (DRaaS) capabilities.
• Points to consider:• Location: Where will my data be? Is there a latency issue or a sovereignty
issue here?• Networking: Latency to a remote DR location or service can be an issue for
some businesses• Failover/Failback considerations: How easy is it for me to have a disaster and
fix it at the push of a button?
Choosing the right service
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• A full DR solution requires everything you have in your IT environment to be replicated physically and logically. This is expensive and can be wasteful where there are a range of workloads being protected.
• If your planning for DR has shown a sliding scale of criticality you’ll often be able to choose a range of tools to fit each step on the scale which allow you to focus on the most critical services first.
• Adopting Cloud services for DR can be a gradual process starting at any point in your journey to DR.
• You don’t have to move everything to the Cloud to enhance your service availability
How far do I go?
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• The easiest first step there are a range of Cloud backup tools which can integrate into your on-premise or hosted solution
• Immediate benefits are many:• More complex and resilient back-end architecture is in place with Cloud backup
solutions• No requirement for discrete backup systems• Cloud backup services still agent based but come with full, centralised control panel
automation• No hardware required – you often only pay for the storage costs with the software
costs embedded• No growth limits – you can retain that data longer where required• Storage Tiering – the implications of long term storage are often addressed by Cloud
backup vendors
Cloud Backup
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• There are a range of tools with varying degrees of complexity and value to the customer
• Modern Cloud DRaaS solutions are vendor agnostic allowing you to replicate multiple Operating Systems and workload
• Many replication tools allow you to replicate to any target of your choice meaning you don’t need multiple solutions to complete the same task
• Can be passive but many Cloud replication tools allow the replicated targets to become LIVE instances in the event of a major failure event
• A mix of source machines can exist under the same replication system –physical and virtual
• Some replication products have very aggressive replication scheduling allowing for a much smaller RPO
Replication to the Cloud
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• The most exciting trends for using Cloud for DR is the ability to truly hybridise your on-premise solution with a public Cloud solution
• Key technologies include:• Microsoft Azure Site Recovery or ASR
• Automated protection and replication of existing Microsoft based environments• Replicate and Recover directly into Azure• Customisable recovery plans• No downtime recovery testing
• Replication to AWS• Starts with storage and backup• Expands to allow interaction with all AWS services• Needs Pilot Light environment to bring the appropriate levels of failover speed• Can fully integrate with your own orchestration tools and methodologies
Environment Hybridisation
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• One of the areas of greatest growth currently with Application vendors is the growth in SaaS solutions and versions of their software being provided as full SaaS or at least Platform as a Service with some massive benefits
• No architecture requirement onsite to be part of your DR plan• Existing tools your teams use daily• Resilience and DR built into the platform• Cost often simpler and easier to define than under traditional IT builds• Often certified above the levels of your own IT environments• Can be issues with where the data is at rest• Removes vendor lock in after initial investment
Software as a Service
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• Its complicated, isn’t it?
• But Cloud can give you a range of options to enhance your DR plan
• Cloud can make DR cheaper and more efficient
• Cloud can keep your business running no matter what happens
Conclusion
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Mike CrabbeRGU
presentation can be found at http://www.slideshare.net/mikecrabb/teaching-cloud-to-the-
programmers-of-tomorrow
#scotcloud
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174Information Classification: Open All Rights recognised
Under Attack! Mitigating against the $3M risk
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The next 20 minutes
How DDoS Attacks are Evolving
What this means for your bottom line
The impact of Cloud, how it can hinder, and how it can help
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176Information Classification: Open All Rights recognised
DDoS attacks are on the rise
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177Information Classification: Open All Rights recognised
But now it’s not just big brands
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178Information Classification: Open All Rights recognised
What does a DDoS Attack hope to achieve?
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179Information Classification: Open All Rights recognised
DDoS isn’t just about bandwidth
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180Information Classification: Open All Rights recognised
And it isn’t just about the Internet
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181Information Classification: Open All Rights recognised
The motivation is changing
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182Information Classification: Open All Rights recognised
The bottom line of DDoS
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183Information Classification: Open All Rights recognised
A big investment
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184Information Classification: Open All Rights recognised
DDoS-as-a-Service
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185Information Classification: Open All Rights recognised
DDoS Customers
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186Information Classification: Open All Rights recognised
So this is a business battle…
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187Information Classification: Open All Rights recognised
How much is it worth to stop them?
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188Information Classification: Open All Rights recognised
What’s the chances of being hit?
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189Information Classification: Open All Rights recognised
So how much?
$200m of revenue = $3m / year(median business impact)
…with a 5% chance of exceeding $50m
Source: Understanding Your Risk (For Real) From Distributed Denial Of Service Attacks, Aberdeen Group.
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190Information Classification: Open All Rights recognised
What would it mean to my Board?
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191Information Classification: Open All Rights recognised
Cloud and DDoS
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192Information Classification: Open All Rights recognised
Critical components outside of your control
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193Information Classification: Open All Rights recognised
Contention and neighbours
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194Information Classification: Open All Rights recognised
Critical connectivity…..
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195Information Classification: Open All Rights recognised
Future ready and proven?
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196Information Classification: Open All Rights recognised
The right cloud is open and secure.
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197Information Classification: Open All Rights recognised
A network architected to be DDoS resistant.
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198Information Classification: Open All Rights recognised
Prepared, practiced and ready to respond.
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199Information Classification: Open All Rights recognised
The best things in life are…
…bundled.
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200Information Classification: Open All Rights recognised
Scottish IT Firms standing together
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201Information Classification: Open All Rights recognised
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Our Journey
• Stockport Council’s Challenges
• Budget reductions
– Budget reduced by £54m by 2014. A further £65m required by 2018.
– Reduced staff
– Reduced CAPEX and OPEX
• Loss of specialist skills
– Storage
– Server
– Virtualisation
– Application
• Government Initiatives
– DbD, HSCI
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Our Journey
• What We Needed to Achieve
– To provide a scalable, easy to manage IT Infrastructure
– Reduced CAPEX
• Hardware, Software and support
– Reduced ongoing OPEX
• Software licensing and support
• People
• Power
• Cooling
• Space
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How we met our goals
• Embrace a “WebScale” methodology
– Hyperconvergence
• Software defined Data Center
• Introduction of generalists
– Reduced Footprint
• Smaller Data Center
• Reduced costs - Power, Cooling, Space
– Simplified Management
• Unified “Single Pane of Glass”
• High levels of Automation
– Benefits of cloud with enterprise IT assurance
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Biggest Challenges
• Change
– Re deployment of staff
– Focus on delivering business change benefits
• Justification
– IT as a service
– Reduced OPEX
• Physical Workloads
– Transition toward 100% virtualisation
• Measurable TCO
– How do you show ongoing operational budget savings
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Outcomes
• Reduced our live footprint from 9 racks to 1 half height rack
• OPEX budgets reducing by 50%
• DR, Production and Backup in a 2 site deployment
– RTO down from 5 days to 2 hours
– RPO down from 1 day to 30 mins
– Tapeless data backup and recovery
• Breaking existing knowledge silos (3 FTE)
– Redeployed staff to focus on delivering against business needs
– High levels of automation
• Deployed in hours not months
– Time to value accelerated
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Outcomes
• Reduced our live footprint from 9 racks to 1 half height rack
• OPEX budgets reducing by 50%
• DR, Production and Backup in a 2 site deployment
– RTO down from days to 2 hours
– RPO down from 1 day to 30 mins
– Tapeless data backup and recovery
• Breaking existing knowledge silos (3 FTE)
– Redeployed staff to focus on delivering against business needs
– High levels of automation
• Deployed in hours not months
– Time to value accelerated
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STEP CHANGE
JON FORSTERCONSULTANT GLOBAL PROGRAMME DIRECTOR
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© Fitness First 2015
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FITNESS FIRST
Jon Forster
16 countries, 1 million members, 24 / 7 / 365
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© Fitness First 2015
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APPLICATIONS
• In-House and Commercial
• Global and Regional
• Microsoft
• More Digital
• Faster and more consistency from idea to delivery
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© Fitness First 2015
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HOSTING STRATEGY
• Reduce number of technologies
• Proven technologies that work together
• Proven solution partners
• Excellent support
“Simplicity – Flexibility – Efficiency - Optionality”
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© Fitness First 2015
Page 213
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© Fitness First 2015Page 214
JOURNEY
Jon Forster
• Old technologies
• Windows 2003, SQL 2005
• Slow & inconsistent development
• Physical, complex, expensive
• New technologies
• Windows 2012, SQL 2014
• Dev Ops process
• Hybrid solution
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© Fitness First 2015
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FOOTPRINT REDUCTION
Jon Forster
Rack 1 Rack 2
…............a massive footprint reduction
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© Fitness First 2015
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HYBRID NETWORK
Jon Forster
HostingBackup
Disaster Recovery
Web site hosting
Azure becomes part of the network
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© Fitness First 2015
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‘END STATE’
Jon Forster
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© Fitness First 2015Page 218
WHY NUTANIX?
Jon Forster
• Enabled focus on using and not managing infrastructure
• Partnerships with key third parties
• Modular approach – ‘grow as you grow’
• Less moving parts
• Excellent Support
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© Fitness First 2015Page 219
THE BENEFITS
Jon Forster
• Reduced Total cost of Ownership
• Automation
• Less moving parts
• Responsive to business demand
• Focus on using infrastructure and not looking after it
“Simplicity-Flexibility-Efficiency-Optionality”
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© Fitness First 2015Page 220
THANKYOU
Jon Forster
Thank You