The Respect Effect May 28, 2015 Dee Anne BonebrightTodd Thorsgaard.
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Transcript of The Respect Effect May 28, 2015 Dee Anne BonebrightTodd Thorsgaard.
![Page 1: The Respect Effect May 28, 2015 Dee Anne BonebrightTodd Thorsgaard.](https://reader035.fdocuments.in/reader035/viewer/2022081603/56649d965503460f94a7fc38/html5/thumbnails/1.jpg)
The Respect EffectMay 28, 2015
Dee Anne Bonebright Todd Thorsgaard
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Unconscious Bias
Biases are the invisible air we walk through – exerting their influence outside of conscious awareness.
Source:Lieberman, Rock, & Cox2014
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Cognitive Shorthand
• Use previous knowledge to make decisions
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Shortsighted Outcomes
•Miss new information• Narrow our options
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Bias Blind Spot
• Biases are unconscious•We like being right and they
help us• “Most of what goes on in
organizations is unintentional”
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Need To Mitigate – Not Just Educate
•More than self-awareness• Group and team processes• Action
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“In-Group” Bias
• Affects how people work together•More similar = Positive
perception• Increased interaction and
support for in-group
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How to Mitigate “In-Group” Bias
• Find ways to see others who are different from us as also similar• Intergroup interactions• Enhancing communication
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Elements of Individuality
Source:Maria Arocha White, Inclusity Consulting
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New Definitions
“Diversity means to me your background based on your previous work experience, where you were born and raised, and any unique factors that contribute to your personality and behavior.”
Source:Millennial survey respondentDeloitte University (2015).
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The Respect Effect
Source:Paul MeshankoLegacy Business Cultures
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Neuroscience of Respect
People can identify another person’s apparent race, gender, and age in a matter of milliseconds. In this blink of an eye, a complex network of stereotypes, emotional prejudices, and behavioral impulses activates.
-- Marsh, Mendoza-Denton, & Smith
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Neuroscience of Respect
Why are we able to recognize the human face more easily than any other object?
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Disrespect = Threat Response
• The experience is immediately sent to long-term storage in our brains• Adrenaline and cortisol are increased – when it happens and
also when we recall it• Decreases sense of engagement with others, increases stress
and stress-related illnesses
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Respect is…
An active process of:• non-judgmentally engaging people• from all backgrounds• to increase my awareness and effectiveness• in a manner that esteems both myself and those with whom I
interact
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12 Rules of Respect
1. Be aware of your nonverbal and extra-verbal cues
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12 Rules of Respect
2. Develop curiosity about the perspectives of others
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12 Rules of Respect
3. Assume that everyone is smart about something
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12 Rules of Respect
4. Become a better listener by shaking your “but”
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12 Rules of Respect
5. Look for opportunities to connect with and support others
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12 Rules of Respect
6. When you disagree, explain why
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12 Rules of Respect
7. Look for opportunities to grow, stretch, and change
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12 Rules of Respect
8. Learn to be wrong on occasion
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12 Rules of Respect
9. Never hesitate to say you are sorry
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12 Rules of Respect
10. Intentionally engage others in ways that build their self-esteem
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12 Rules of Respect
11. Balance Talking and Listening
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12 Rules of Respect
12. Smile
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Self-Assessment
Where are you a rock star?
What are your learning edges?
How can you address them?