The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it?...
Transcript of The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it?...
![Page 1: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/1.jpg)
The recurring-subscription management tool that lets you finally take control of your recurring
payments and services.
Jen Kang | Brendan Lee | Si Liu | Vivian Yu
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1 Click Subscribe with
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11/2 Starbucks -2.98 $84.00
10/25 Groceries -45.11 $99.18
11/1 Dinner -12.20 $86.98
11/2 Starbucks -2.98 $84.00
11/1 Dinner -12.20 $86.98
10/25 Groceries -45.11 $99.18
11/4 Amazon Prime -100.00 -$13.02
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Initial Paper Prototype
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Initial Paper PrototypeTask 1: Is Netflix worth it?
1. View the Koala homepage2. Navigate to Netflix Detailed View3. View your Usage Score for Netflix4. Go to Settings 5. Click “Unsubscribe”6. Return to homepage
![Page 7: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/7.jpg)
1. View the Koala homepage2. Navigate to Netflix Detailed View3. View your Usage Score for Netflix4. Go to Settings 5. Click “Unsubscribe”6. Return to homepage
Initial Paper PrototypeTask 1: Is Netflix worth it?
![Page 8: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/8.jpg)
1. View the Koala homepage2. Navigate to Netflix Detailed View3. View your Usage Score for Netflix4. Go to Settings 5. Click “Unsubscribe”6. Return to homepage
Initial Paper PrototypeTask 1: Is Netflix worth it?
![Page 9: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/9.jpg)
1. View the Koala homepage.2. Navigate to Netflix Detailed View3. View your Usage Score for Netflix4. Go to Settings 5. Click “Unsubscribe”6. Return to homepage
Initial Paper PrototypeTask 1: Is Netflix worth it?
![Page 10: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/10.jpg)
1. View the Koala homepage.2. Navigate to Netflix Detailed View3. View your Usage Score for Netflix4. Go to Settings 5. Click “Unsubscribe”6. Return to homepage
Initial Paper PrototypeTask 1: Is Netflix worth it?
![Page 11: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/11.jpg)
1. View the Koala homepage.2. Navigate to Netflix Detailed View3. View your Usage Score for Netflix4. Go to Settings 5. Click “Unsubscribe”6. Return to homepage
Initial Paper PrototypeTask 1: Is Netflix worth it?
![Page 12: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/12.jpg)
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
Initial Paper PrototypeTask 2: Update Payment Information
![Page 13: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/13.jpg)
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
Initial Paper PrototypeTask 2: Update Payment Information
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1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
Initial Paper PrototypeTask 2: Update Payment Information
![Page 15: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/15.jpg)
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
Initial Paper PrototypeTask 2: Update Payment Information
![Page 16: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/16.jpg)
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
Initial Paper PrototypeTask 2: Update Payment Information
![Page 17: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/17.jpg)
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
Initial Paper PrototypeTask 2: Update Payment Information
![Page 18: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/18.jpg)
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
Initial Paper PrototypeTask 2: Update Payment Information
![Page 19: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/19.jpg)
Heuristic Evaluations|
Iterate|
Three Usability Tests|
Iterate|
In-Class Critiques
Testing Process
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Heuristic Evaluations|
Iterate|
Three Usability Tests|
Iterate|
In-Class Critiques
Testing Process
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Heuristic Evaluations|
Iterate|
Three Usability Tests|
Iterate|
In-Class Critiques
Testing Process
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Heuristic Evaluations
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Heuristic Evaluations
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Heuristic Evaluations
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Testing Results
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Testing Results
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In-Class Critiques
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In-Class Critiques
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Final Paper Prototype
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Digital MockupTask 1: Is Netflix worth it?
1. View the Koala homepage2. Navigate to Netflix Detailed View3. View your usage data for Netflix4. Make an informed decision5. Click “Unsubscribe” and confirm6. Return to homepage
![Page 31: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/31.jpg)
Digital MockupTask 1: Is Netflix worth it?
1. View the Koala homepage2. Navigate to Netflix Detailed View3. View your usage data for Netflix4. Make an informed decision5. Click “Unsubscribe” and confirm6. Return to homepage
![Page 32: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/32.jpg)
Digital MockupTask 1: Is Netflix worth it?
1. View the Koala homepage2. Navigate to Netflix Detailed View3. View your usage data for Netflix4. Make an informed decision5. Click “Unsubscribe” and confirm6. Return to homepage
![Page 33: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/33.jpg)
Digital MockupTask 1: Is Netflix worth it?
1. View the Koala homepage2. Navigate to Netflix Detailed View3. View your usage data for Netflix4. Make an informed decision5. Click “Unsubscribe” and confirm6. Return to homepage
![Page 34: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/34.jpg)
Digital MockupTask 1: Is Netflix worth it?
1. View the Koala homepage2. Navigate to Netflix Detailed View3. View your usage data for Netflix4. Make an informed decision5. Click “Unsubscribe” and confirm6. Return to homepage
![Page 35: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/35.jpg)
Digital MockupTask 1: Is Netflix worth it?
1. View the Koala homepage2. Navigate to Netflix Detailed View3. View your usage data for Netflix4. Make an informed decision5. Click “Unsubscribe” and confirm6. Return to homepage
![Page 36: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/36.jpg)
Digital MockupTask 2: Update Payment Information
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
![Page 37: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/37.jpg)
Digital MockupTask 2: Update Payment Information
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
![Page 38: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/38.jpg)
Digital MockupTask 2: Update Payment Information
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
![Page 39: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/39.jpg)
Digital MockupTask 2: Update Payment Information
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
![Page 40: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/40.jpg)
Digital MockupTask 2: Update Payment Information
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
![Page 41: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/41.jpg)
Digital MockupTask 2: Update Payment Information
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
![Page 42: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/42.jpg)
Digital MockupTask 2: Update Payment Information
1. View the Koala homepage2. Navigate to the Account Page3. Click on the expired card4. Edit the expired card5. Update the expired information6. Save your changes7. View confirmation of change
![Page 43: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/43.jpg)
![Page 44: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/44.jpg)
![Page 45: The recurring-subscription management tool that lets you ...€¦ · Task 1: Is Netflix worth it? 1. View the Koala homepage 2. Navigate to Netflix Detailed View 3. View your usage](https://reader036.fdocuments.in/reader036/viewer/2022063005/5fb417ed48c1aa5c4063f3c2/html5/thumbnails/45.jpg)
Lessons Learned
● Usability testing works● But it has its limits● Over-designing can be a problem
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Thanks for listening!
Questions?