The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her...

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The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference in Minneapolis. Suggested Instructions for Use: 1. Print each of these slides as two different labels (one set is a “non-person” set beginning with “Woman in 213” or just ”213”; the other a person-centered set beginning with “Wanda”). Add ribbon or string to be able to place each of these labels around participant’s neck. We used tag board as a backing. 2. Two presenters are needed to be place labels around necks and converse with volunteers and participants. 3. Introduce the exercise with asking audience why staff don’t always speak up when they think there is a problem. Someone will likely state “fear of being labeled a troublemaker” or something similar. Respond with “Do you think we label residents? Do you think affects the way we communicate and provide care?” 4. Then read the Mark Twain quote from “The Power of Labels” slide. 5. Ask for 2 volunteers from your audience and ask them to react as labels are placed around their necks. 6. Alternate labels starting with “Non-person” set (“Woman in 213”) on first volunteer – then “Advocate” set (“Wanda”) on the other volunteer. 7. After all labels have been used (ending with “Helpless” and “Empowered”), ask volunteers to respond as to their feelings. Take time here. Then ask audience to share observations. 8. Conclude the exercise by placing the “larger slides” signs (“Support My Decision Making,” etc.) around volunteer’s necks – ending with “The Power of Labels” sign. Please contact either of us with any questions and/or additional ideas and suggestions to improve or adapt this exercise. We’d appreciate the feedback and sharing of your experiences using this exercise. Thank you! Ann Holme, Regional Ombudsman Mark Wandersee, Executive Director Office of Ombudsman for Long-Term Care ElderCare Rights Alliance 40719 County Hwy 23, Ortonville, MN 56278 2626 E. 82 nd St, Suite 230, Bloomington, MN 55425 Phone: 320-273-2364; Fax: 320-273-2254 Phone: 952-854-7304; Fax: 952.854.8535 ann..h [email protected] [email protected]

Transcript of The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her...

Page 1: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

The Power of Labels Exercise• This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007

Pioneer Network Conference in Minneapolis.• Suggested Instructions for Use:

1. Print each of these slides as two different labels (one set is a “non-person” set beginning with “Woman in 213” or just ”213”; the other a person-centered set beginning with “Wanda”). Add ribbon or string to be able to place each of these labels around participant’s neck. We used tag board as a backing.

2. Two presenters are needed to be place labels around necks and converse with volunteers and participants.

3. Introduce the exercise with asking audience why staff don’t always speak up when they think there is a problem. Someone will likely state “fear of being labeled a troublemaker” or something similar. Respond with “Do you think we label residents? Do you think affects the way we communicate and provide care?”

4. Then read the Mark Twain quote from “The Power of Labels” slide.5. Ask for 2 volunteers from your audience and ask them to react as labels are placed around their necks. 6. Alternate labels starting with “Non-person” set (“Woman in 213”) on first volunteer – then “Advocate”

set (“Wanda”) on the other volunteer. 7. After all labels have been used (ending with “Helpless” and “Empowered”), ask volunteers to respond

as to their feelings. Take time here. Then ask audience to share observations.8. Conclude the exercise by placing the “larger slides” signs (“Support My Decision Making,” etc.) around

volunteer’s necks – ending with “The Power of Labels” sign.

Please contact either of us with any questions and/or additional ideas and suggestions to improve or adapt this exercise. We’d appreciate the feedback and sharing of your experiences using this exercise. Thank you!

Ann Holme, Regional Ombudsman Mark Wandersee, Executive DirectorOffice of Ombudsman for Long-Term Care ElderCare Rights Alliance40719 County Hwy 23, Ortonville, MN 56278 2626 E. 82nd St, Suite 230, Bloomington, MN 55425Phone: 320-273-2364; Fax: 320-273-2254 Phone: 952-854-7304; Fax:

952.854.8535 [email protected] [email protected]

Page 2: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

The Power of The Power of LabelsLabels

“The difference between the right word and the almost-right word is

the difference between lightning and lightning-bug.”

Mark Twain

Page 3: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Woman In 213Wanda

Page 4: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Resident

My Friend

Page 5: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Old WomanElder

Page 6: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Problem

Solver

Complainer

Page 7: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Agitated

Active

Page 8: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

DepressedLonely

Page 9: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Demented

Forgetful

Page 10: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Elopement Risk

Likes To Walk

Page 11: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Fall Risk

Wants To Walk

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Needs Restrain

tSchedule

Walks

Page 13: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Difficult

Determined

Page 14: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Aggressive

Assertive

Page 15: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Non- Compliant

QuestionsTreatment

Page 16: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Manipulative

Resourceful

Page 17: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Behavior

Communicator

Page 18: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Behavior

Life Long Way of Doing

Page 19: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Care Plan Problem

My Strengths

Page 20: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Disabled

Needs Support

Page 21: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

FeederNeeds Assist At

Meals

Page 22: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Wheelchair Bound

Wheelchair User

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Needs Diaper

Needs Pad/Brief

Page 24: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Incompetent

Has Capacity

Page 25: The Power of Labels Exercise This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference.

Helpless

Empowered

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Support Support My My

Decision Decision MakingMaking

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RespectRespect

MyMy InnDDivIduAivIduAlitlit

yy

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Help Me Maintain MY Daily Schedule

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SupportSupport

My My

ParticipatiParticipati

onon

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Allow Allow MeMe

CONTRCONTROLOL

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Support Support My My

CHOICESCHOICES

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The The Power Power of of

LabelsLabels