The People v LMS - A Learning Technology Story (ATD Ascend 2017)

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Transcript of The People v LMS - A Learning Technology Story (ATD Ascend 2017)

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PlentyofL&DprosareangryabouttheirLMS.Butwhy?

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Traditionallearningtechnologyisbasedonanacademicdistancelearningmodel.

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Untilweescapetheacademic“coursemodel”L&Dwillcontinuetorelyonpoorlyfittinglearningtechnology.

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Themodernemployeelearnsinavarietyofways.

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Ifpeoplecanbalancedozensofsingle-purpose,rightfitappsinreallife,whywedostriveforasingle“learningtech”atwork?

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L&Djustcan’thandlethetruth– wedon’townworkplacelearningandwecan’texpectpeopletoalwayscometous.

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L&Disasmallpartofamuchlargerlearningandperformancepuzzleinthemodernworkplace.

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It’snotthetechnologythatistoblame…

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… it’stheacademicmindsetL&Dhasyettoescape.

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Thereisno“oneplatformtorulethemall”whenitcomestotheneedsofthemodernworkplace.

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Thefullworkplaceecosystemmustbeconsideredtodesignaright-fitlearningandsupportexperience.

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Allinputsintotheemployeeexperienceshouldbeincluded.

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Theemployeemustbeatthecenterofacontinuouslearningandperformanceexperience.

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Whattoolsareemployeesalreadyusingtodothejob?

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Whatpiecesofyourexperiencedesignaremissing?

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Involveallcriticalpartnersinthesearchfornewtools.

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Onlyworryaboutfullintegrationonceyourexperiencedesignisproventowork.

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