The Organizational Capabilities Model
3
Operations Management ©2006 OLC Visit OLC online at www. olc .com 1 The Organizational Capabilities The Organizational Capabilities Model Model
-
Upload
suelita-ypina -
Category
Documents
-
view
27 -
download
1
description
The Organizational Capabilities Model. The Organizational Capabilities Model. Professional capabilities. Culture. Culture. Culture. Shared purpose capabilities. Culture. Human capabilities. Information technology capabilities. Culture. Organizational Capabilities. - PowerPoint PPT Presentation
Transcript of The Organizational Capabilities Model
Operations Management
©2006 OLC Visit OLC online at www.olc.com 1
The Organizational Capabilities ModelThe Organizational Capabilities Model
©2006 OLC Operations ManagementThe Organizational Excellence Model
2
The Organizational Capabilities ModelThe Organizational Capabilities Model
Culture
Culture
Culture
Culture
Culture
Humancapabilities
Professionalcapabilities
Sharedpurpose
capabilities
Informationtechnologycapabilities
©2006 OLC Operations ManagementThe Organizational Excellence Model
3
Organizational CapabilitiesOrganizational Capabilities
1. Shared purpose capabilities• Mission• Vision• Objectives
2. Professional capabilities
3. Human capabilities• Leadership• Customer focus• Systems thinking• Teamwork• Interpersonal communication
4. Information technology capabilities
5. Organizational culture• Respect• Trust• Morale
