The new wayto train

installers

Fireplace Installer Training System

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Thank you for your interest in FITS. To understand how valuable FITS will be toyour company, we’ve put together this presentation to explain:

Why should you use FITS?

What is FITS?

Who is FITS for?

What is covered?

What is included?

How does FITS work?

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Why should your company use FITS?

FITS will help you replace the “when youcan, as best as you can” approach to training installers with an organized system that gives you all the tools you need to:

• Tell and show focused installation subjects

• Use installation manuals of your company’s brands

• Reinforce training room learning withhands-on field exercises and evaluations

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What is FITS?

• A response to the ongoing challengeof training installers

• A complete, organized, and effective method of in-house training for your fireplace installers

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Who is FITS designed for?

• FITS starts with entryand intermediate level installers

• FITS will continue on to provide a clear career path and potentiallya foundation forNFI certification

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What will FITS cover?

FITS

Fireplace

Gas Wood

Level 1 Level 2 Level 1 Level 2Available now

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What does FITS Gas Level 1 cover?

• Fundamentals Workbook

– Fireplace Fundamentals• Hearth Systems, Combustion Basics,

Heat Transfer, and Consequences and Responsibility

– Installation Instructions

– General Safety

– Firebox Installation

– Introduction to Venting

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What does FITS Gas Level 1 cover?

• Installation Workbook

– B Vent

– Direct Vent

– Unvented

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What does FITS Gas Level 1 cover?

• Brand SpecificIntroduction to using installation manualsof brands your company installs, including: – B Vent

• Attach to Fireplace, Pipe Assembly, Vent Height,and Support

– Direct Vent• Attach to Fireplace, Pipe Assembly, Pipe Clearances,

Support, and Vertical Terminations

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• You are provided with ALL the trainingtools you will need– Installer Training Kit– Company Support

Package

What is included in FITS?

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What does theInstaller Training Kit include?

1. Workbooks:Fundamentals and Installation

– Minimal text– Numerous

illustrations– Exercises and

reinforcements

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2. Field Checkbook– Pocket size booklet

with on-the-job assignments

– Supervisor sign off– Reinforcement

of trainingroom sessions

What does theInstaller Training Kit include?

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1. Training Leader Guide:Fundamentals and Installation

– Instructions andtips for easy delivery

– Suggested activities– Color-coded scripts and

prompts to help conduct training and promote participation

What does theCompany Support Package include?

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2. PowerPoint Presentation CD

– Reinforcement for visual/audio learners

– Guides training leader’s presentation

– Instructions foruse and easy customization

What does theCompany Support Package include?

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What does theCompany Support Package include?

3. Brand Specific Resource CD– PowerPoint/print instruction

• Based on representative manualsof participating manufacturers

– Brand Specific Forms for installers to complete

– Answer Keys

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What manufacturers are participatingin the brand specific portions?

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What manufacturers are participatingin the brand specific portions?

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How does FITS work?

• Your appointed Training Leader conducts scheduled sessions with the help of the Training Leader Guide (TLG), PowerPoint CD, and Brand Specific Resource CD

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How does the training leader use TLG?

• Preparation Assistance– Training objectives– Time schedule– Supply list

• Action Plan Checklist– General Sessions– Brand Specific Sessions– Field Checkbook

exercises

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How does the training leader use TLG?

• Pre-Training Assessment– Assess trainee

level– Initiate interest

and focus– Answer key

provided

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How does the training leader use TLG?

• Margin notes– PowerPoint reference – Script with suggested

“starter” language

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How does the training leader use TLG?

• Margin notes– PowerPoint reference– Script with suggested

“starter” language – Prompts to encourage

participation– Hot spots (important

to safety)

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How does the training leader use TLG?

• Margin notes– Script with suggested

“starter” language – PowerPoint reference– Prompts to encourage

participation– Hot spots (important to

safety)– Training tips and

suggestions

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How does the training leader use TLG?

• Answer keys provided– Pre-Training

Assessment– Exercises– Reinforcement

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How does the trainingleader use PowerPoint?

• Powerpoints are provided for each workbook session– Visual aid to

learning– Question and

answer approach used to promote participation

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How does the training leaderuse Brand Specific Resources?

• Brand Specific Forms– Key questions for

each topic

• PowerPoint Presentations– Walk through the process

of finding answers

• Answer key for printout

Page #

Locate

Highlight

Answer

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What can you expectfrom using FITS?

• Reduced frustration of inadequate training

• Retention of employees with clear career path

• Reduced liability costs from faulty installations• Reduced costs of callbacks and punch lists

• Increased customer satisfaction

• Increased bottom line

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