The new VUCA world - ILSHRMilshrm.org/2017app/wp-content/uploads/2017/09/LoriKleiman.pdf · Where...

The 8/15/2017

HR Topicswww.hrtopics.com SHRM-SCP

SPHR Kleiman, Lori1

Stability for Alignment Create to How world: VUCA new

© HR Topics | ‹#›

The new VUCA world: How to Create Alignment for Stability

Lori Kleiman, SPHR SHRM-SCPWeb : www.hrtopics.comEmail : [email protected]: 847-917-0053Tweet me! @lorikleiman


Lori

Out of

Making lemonade

Lemons!

Family Business

HRpartners

Gallagher

HR Topics

Masters Degree

SPHR

SHRM-SCP


VolatilityRate of change

ComplexityMultiple key

decision factors

UncertaintyUnclear about the

present

AmbiguityLack of clarity about meaning of an event

Pre

dict

ion

abou

t fut

ure

impa

ct?

Available Data

+

+–

What is VUCALK1

Stability for Alignment Create to How world: VUCA newThe /15/2017


SPHR Kleiman, Lori2


What is VUCA

• The situation is understandable, but not predictable• Nature, speed, volume and magnitude of the change are great

Volatile

• Understanding of impact does not exist, Information is readily available• Lack of ability to predict

Uncertain

• Many interrelated parts; can be predicted, but massive impact• Chaos meets issue management

Complex

• There is no previous experience – we don’t know what we don’t know• Hazy reality and mixed meanings

Ambiguous


Where do you see your organization?

VolatileUncertainComplexAmbiguous

LK [3]1


VUCA’s impact on the way we approach business

Reframing challenges that face the business

SWOT analysis for the future

Combination of what you know and what you are able to predict

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SPHR Kleiman, Lori3

The Stability for Alignment Create to How world: VUCA new


SCAILES Framework

SystemsSystems

ComplexityComplexity

AdaptiveAdaptive

InnovativeInnovative

LearningLearning

EmergenceEmergence

StrategicStrategic


Social Media allows trends to scale at speeds never seen before


Effective HR Partners

Credible Activist

Strategically Positioned

Human Capital Curator

Culture and Change

Champion

Analytic Designer & Interpreter

Technology and Media Integrator

Total Reward Steward

Compliance Manager

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SPHR Kleiman, Lori4



Strategic Executive who is Action oriented and Tech savvy


Leadership in a VUCA world

Unleash Unleash the full

potential of your team

Inspirational

Motivating

Move beyond

the norm

Paradigm Shifter


Focus on what drives your organization

Return on Investment

Market Share

Industry leader

Product development

Risk diversification

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HR Topicswww.hrtopics.com

Lori SHRM-SCP

SPHR Kleiman,5



Strategic drivers that determine growth and

engagementPrice

ProductPromotion

Place

Creation

ConnectCulture

Collaborate


Leadership Tactics from US Army Colonel Eric Kail

• CommunicateClearly

• Ensure intentis understood

Volatile• Get fresh

perspective• Be Flexible

Uncertain

• DevelopCollaborativeLeaders

• Value interimsolutions

Complex• Active Listening• Incremental

dividendsAmbiguous


Impact on our people

60%of new leaders underperform

in their first two years(Business Wire)

National turnover rate is currently at

23.6 %,and is expected to rise

(Bureau of Labor Statistics)

43% of workers report they don't feel valued by their employers

(Career Builder)

70%of variance in employee engagementis due to interactions with managers

(Gallup)

8/15/2017


Lori SHRM-SCP

SPHR Kleiman,

Lori

SHRM-SCP SPHR

Kleiman,


Tweet your thoughts @lorikleiman


Business trends impacting HR

Concern over skills gap

Top quality for Leadership –

honesty

38%of workforce is MANAGED by

millennials

34% of American workforce are

freelance!


Which of these do you face?

Finding talent aligned with our new workGig economy Issues with diversity in the workplaceRetaining top talentDeveloping our employees

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Lori SHRM-SCP

SPHR Kleiman,7



Organizational Design

Empowerment

Matrix Structure

Gotta ask my bossI’ll decide!

Beats me

LK [4]1


Employee Development

•Assess job fit before promotion

•Define what a leader looks like

•Transition programs•Ongoing Blended learning

LK [5]1


Diversity

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Lori SHRM-SCP

SPHR Kleiman,8



Gig EconomyLK [6]1


Communication


HighPotential Competencies

Talent

PotentialBehavor

Organizational Strategic Initiatives

Ambition

Engagement

© HR To p ics

Performance

8/15/2017


SHRM-SCP

SPHR Kleiman,9

Lori



Modification of Current Job

Modification of Current Job

Self DirectedDevelopmentSelf DirectedDevelopment

ExternalExperiences

ExternalExperiences

Stretch Assignments

Stretch Assignments

IndividualizedFeedback

IndividualizedFeedback

Beyond Traditional Training

LearningEvents

LearningEvents

LK [7]1


Goal Setting

Key drivers of corporate success

Defining acceptable ROI

Honest reflection of future


Walk a mile in your CEO’s shoes

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Lori SHRM-SCP

SPHR Kleiman,10



Influence is key – not position or title


CommunicateCommunicateCommunicate

© HR Topics | ‹#›Convince with LOGIC

Inspire with Emotion

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Lori SHRM-SCP

SPHR Kleiman,11



Communication competencies

Direct Understanding

Reliable Trustworthy


Tips

Embrace riskRedefine success

Keep ego(s) in check

Keeplearning

Be open to everyone and

theirideas

Accept multiple options –

embrace both rather than

either or

Let go what you can’t control


We all win together

8/15/2017


Lori SHRM-SCP

SPHR Kleiman, 12



Lori Kleiman SPHR SHRM-SCP|

Web : www.hrtopics.comEmail : [email protected]@lorikleimanConnect on linked In!

The new VUCA world - ILSHRMilshrm.org/2017app/wp-content/uploads/2017/09/LoriKleiman.pdf · Where...

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