Macroscope®

What’s that?

©2013 Fujitsu

An approach to help you to

• Reduce the risks of not realizing the benefits of your change initiatives

• Maximize the business value of your investments in projects involving IT

A toolbox to accelerate the deployment of your transformation projects and increase the probability of success

Offered as enterprise or individual license with support and coaching services

What is Macroscope?

Available as local or Web version, Macroscope is an integrated

framework of best practices in Business Transformation and

Information Technology

It is also the approach used by Fujitsu to deliver its services

©2013 Fujitsu

Macroscope Offering

3 Macroscope

Products Services

Macroscope

Methodology repository available

locally or through the Internet.

Customization

Plan and perform the

customization to fit your

environment.

Project Startup Assistant

Create and adapt your

documentation structure and plan.

Deployment

Help planning and deploying the

methodology into your

organization.

Results Chain™ Modeler

Create, analyze and manage your

Results Chain Models.

Training

A rich curriculum of learning

material and events delivered by

certified instructors.

ProcessUnifier™

Authoring and publishing

environment to create or extend

Macroscope or similar processes.

Hosting

Cloud access and hosting of a

Macroscope instance dedicated

to your organization.

For details on an item, click on its associated icon

©2013 Fujitsu

Where is Macroscope Used?

4 Macroscope

For more information on organizations having adopted Macroscope, please contact us

USA

UK

South Africa

Japan

Australia

France

Ireland

Belgium Canada

New Zeland

Macroscope

Team

Luxembourg

Profile of organizations having adopted Macroscope

Size From multinational organizations to individual users

Industry Private: aerospace, transportation, telecommunication, metallurgy, banking, consulting

Public: all levels of government bodies and agencies

©2013 Fujitsu

Recognition and Affiliations

5 Macroscope

Best Quality Process Award Juin 2007 Gartner Project and Portfolio Management Summit

Registered Education Provider

Key contributor to the IT Governance Framework (IT Governance

Institute)

Recognized IT Architecture method by The Open Group

©2013 Fujitsu

Macroscope : Process Domains

6 Macroscope

Five domains to support business transformation and continuous improvement

Are we doing

things the

right way

Are we getting

things done?

Are we

delivering

value?

Are we doing

the right

things?

ision

enefits

rchitecture

olution

roject

Confirm or formalize your business and IT strategy, strategic management and governance

Evolve your enterprise architecture to define and orchestrate the capabilities required to support your organization’s strategy

Efficiently design, assemble, deliver, operate, and evolve your information system solutions of all kinds throughout their lifecycle

Efficiently manage projects to deliver the expected capabilities

Formulate, select and manage change programs in order to maximize the business value of the portfolio of change initiatives

©2013 Fujitsu

Positioning of Macroscope

7 Macroscope

Scope of Macroscope

relative to popular

frameworks

The 5 Macroscope domains

are built on common concepts

and principles, and form a

coherent and seamless

framework

Macroscope focuses on

realizing the benefits of

change initiatives and on

maximizing the business value

of the portfolio of programs

ision

enefits

rchitecture

olution

roject

Approximate positioning with the sole purpose of illustrating the scope of Macroscope

©2013 Fujitsu

ISO 20000 IT service management

Macroscope and Other Frameworks

8 Macroscope

ISO 12207 Systems and software engineering

Macroscope is congruent with known

frameworks and reference bodies

ISO 9126 Software engineering — Product quality

©2013 Fujitsu

Efficiency

Predictability

Risks

Service levels

Mobility of work

and resources

Visibility

Quality

Repeatability

Business/IT alignment

Agility

Evolution capability

Mobilization and

accountability

Time to market products

and services

Contribution of IT to

business value

Value-driven culture Skills

Productivity

Benefit Areas

Individual

Project

IT Organization

Entreprise

9 Macroscope

©2013 Fujitsu

Examples of Benefits

10

Benefit Example of what Macroscope proposes

Streamlined IT

aligned with

business strategy

• Identify and resolve issues at a business level

• Ensure business ownership of the solutions

Reduced risks • Improve predictability through explicit and reusable

processes

• Align deployment of change to delivery capability, enterprise

agility and business priorities

Increased

productivity,

efficiency and

consistency

• Reduce time-to-proficiency, increase reuse

• Reduce time-to-market new products and services

• Approach projects in a consistent manner

Macroscope

©2013 Fujitsu

Unique Features of Macroscope

11

Feature Macroscope Approach

Focus on business

transformation

Take into account organizational change management, work

environment, stakeholders – well beyond the software

development lifecycle.

Focus on delivering

value

Asking critical questions up front, all centered around the

realization of measurable business outcomes.

Attention to operational

requirements

Take care of maintenance, training, operating requirements as

inputs to solution design, not as consequences. Foster a culture

of continuous improvement.

Explicit role definitions Explicitly define roles up front to encourage and create genuine

partnership between business and IT.

Granular deliverables Ensure that work products are necessary, sufficient, specific

small enough to absorb.

Macroscope

©2013 Fujitsu

Deploying Macroscope

12 Macroscope

Effective transition strategy

Stress pragmatic use of the methodology

Gradual implementation

Provide assistance, support, help

Strive for rapid delivery of outcomes

Budget, schedule, steering committee

Transition, training, support and communication

Adapt to context, policies and culture

Manage as a change program

Identify and measure (make them visible)

Starts with simple metrics

Target feasible outcomes

Align implementation with business objectives

Integrate Macroscope into business processes

Get management commitment

Four steps for a successful implementation of Macroscope

©2013 Fujitsu

Common Pitfalls to Avoid

13 Macroscope

Lack of a program vision

Dedicated & knowledgeable resources

Leadership support

r

a a

Ignoring existing culture

Avoid the cookie-cutter mentality

Avoid the one-size-fits-all approach

Customize and adapt to gain ownership

r

a a a

Starting too big too fast

Think of introducing bite-size changes

Review and adjust periodically with experts

Build on success

r

a a a

Lack of involvement and ownership

Promote change champions

Involve knowledgeable people early, then transfer knowledge

Frequent communications

r

a a a

©2013 Fujitsu

Committed to Evolution

V1: 1984 V2: 1987

Launch of the

Macroscope

Program

1991

V3: 1996

V4: 2002

V5: 2012

Macroscope 14

V5.2: 2013

Fujitsu and the User Community: commitment

to continuous improvement…

Evolution of Macroscope Improved Practices

User Community Experience

©2013 Fujitsu

Macroscope – Knowledge Transfer

15

A practical and accessible reference used by our practitioners and by our clients, Macroscope enables:

• Sharing of experience and knowledge from practitioners on real projects in the field

• A continuous evolution of best practices through a sustained conversation among our practitioner community, our clients and experts

©2013 Fujitsu

Visit the Macroscope Community Site

16 Macroscope

http://macroscope.ca.fujitsu.com/en

©2013 Fujitsu

Notices

17 Macroscope

Intellectual Property and Copyright Ownership

Other than for the purposes of evaluating Fujitsu’s offering, no part of this work may be reproduced or transmitted in

any form or by any means, electronic or mechanical, including photocopying and recording, or by any information

storage or retrieval system, except as may be permitted in writing by Fujitsu.

Macroscope, ProcessUnifier, Results Chain are trademarks or registered trademark of Fujitsu Consulting

(Canada) Inc.

All other brand names of products mentioned are registered trademarks or trademarks of their respective companies.

© Fujitsu Consulting (Canada) Inc. All rights reserved.

Notice

This document may contain statements for the purpose of sharing discussions regarding Macroscope implementation,

deployment or evolution. The content may be incomplete, inaccurate and is subject to change. It may not in any way

be considered a commitment or warrantee from Fujitsu.