The Invisible Giant that Mucks Up Our Marketing

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Rand Fishkin, Wizard of Moz | @randfish | [email protected] The Invisible Giant That Mucks Up Our Marketing

Transcript of The Invisible Giant that Mucks Up Our Marketing

Page 1: The Invisible Giant that Mucks Up Our Marketing

Rand Fishkin, Wizard of Moz | @randfish | [email protected]

The Invisible Giant

That Mucks Up Our Marketing

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“If anybody dares to step outside of the box, the

retaliation is swift. I have to say, after 50 years of

feminism, the retaliation against “tomboy” girls has

softened some over the years. The retaliation to

“mama's boys” and “sissy boys” is just as violent now

among peers as it has always been.”

- Terrence Real, Author of I Don’t Want to Talk About It:

Overcoming the Secret Legacy of Male Depression

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The Invisible Giant Via halo .

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Cultural Conditioning

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It’s not just gender norms.

The culture we live (and work) in

biases all our actions & beliefs

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It’s why (despite all the data that in-office work is less productive, misery-

inducing, & lower quality) most of us still commute.

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It’s why, even though we know it’s net-negative to productivity,

many of us work 50, 60, or 70+ hours in a week.

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It’s why, even though we know the archetypical “brilliant asshole” drags down

team performance, they keep getting hired.

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It’s why, despite awful odds that an investor-backed tech startup will

produce returns, tech entrepreneurs like me think that raising money is a

celebratory milestone and a goal to strive for…

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What About…

Marketing?

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Let’s go from

Strategic Tactical

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Marketing Culture Leads Us to Believe:

Investments Must Be

Measureable

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Easiest-to-Measure Channels:

1) Pay-per-click advertising

2) Social media advertising

3) Retargeted/remarketed advertising

4) Email marketing

5) Direct mail advertising

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Hardest-to-Measure Channels:

1) Word of Mouth

2) SEO

3) (organic) Social Media

4) Content Marketing

5) Public Relations

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What if those channels are easy to measure because

the more measurable they are, the more money

powerful corporations make from us?!

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Solution: Invest X% in Hard-to-Measure

Marketing Channels

Paid ads + emailSocial + content marketingSEOEvents + PR

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Use Geography, Audiences, and/or Time-Series Analyses to

Monitor Brand + Traffic Lifts

Nest can see exactly

how their PR launch

impacted search

activity via Google

Trends’ upgraded

toolset

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With tools like Fresh Web

Explorer, Talkwalker, or

Mention, you can track

media mentions too.

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Marketing Culture Leads Us to Believe :

Channels Must Be ROI-

Positive

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The Story of Whiteboard Friday…

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Over Time, Effectiveness Improves!

2008

WBF is our worst-performing

blog post each week

2017

WBF is our best-performing

content piece each week

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Solution: Focus on Potential;

Measure Against Trajectory

Today

Long-Term

Potential

1 Year 2Years

Estimated Growth Rate

ROI-Positive

If you’re here after three

months of work, you’re on a

powerful trajectory, even if it’s

not ROI-positive yet

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Marketing Culture Leads Us to Believe :

Marketers ≠ Technical

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Software Engineering IS NOT the only way to be

“Technical”

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Can You…Scan HTML code for basic functions?

Pull data via APIs inside Excel?

Insert code snippets with Google Tag Manager?

Audit websites to find technical issues?

Use web crawl tools to export desired data?

Test Google’s indexation of a page’s content?

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You Have Options…

Learn

Hack

Outsource (or internally source)

Recruit

Substitute

Work Around

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The Beauty of the Web is

How Accessible These Options Are:

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Marketing Culture Leads Us to Believe :

Search Investments Are

Either SEO or PPC

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SEO:

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PPC:

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Percent of Google Web Results w/ only these two

types of results:

54.7%

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Percent of Google Clicks Going to Other Types of

Results:

>11%

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The Rest?

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#1: Knowledge

Panels

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#2: Related

Questions

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#3: Local

Packs

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#4: Images

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#5: Sitelinks

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#6: Featured

Snippets

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#7: Top Stories

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#8: Videos

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#9: Tweets

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WTF???!!!

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Rand… Who the heck wants to get RID of flying

squirrels?

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Breakdown of Searches

on Major Web Properties

(May 2017)

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Google.com

Oct 2016 May 2017

Facebook.com

Reddit.com

YouTube.com

Imgur.com

Bing.com

Wikipedia.org

Gained/Lost

59.2%

6.5%

5.4%

4.5%

2.2%

2.2%

1.4%

Yahoo.com 6.0%

62.6%

5.9%

4.1%

4.7%

1.5%

2.1%

1.4%

5.0%

+3.4%

-0.6%

-1.3%

+0.2%

-0.6%

-0.1%

+0%

-1.0%

Amazon.com 1.3% 1.4% +0.1%

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Search Marketing in 2017 Has to Consider:

Google Images

Google Maps (& Local-Biased Results)

YouTube (originating searches & in GG results)

Which SERP Features Show For Your Keywords

Amazon, Facebook, Reddit, Bing

Where Search Demand Originates

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Ranking well in Image

Search often doesn’t bring

much traffic or value

Image Search

Pro Tip

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But… If you’re in a

vertical where

commerce is tied to

visuals, it can be

quite powerful

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Likewise, if lots of

content creators

want your visuals,

ranking here can

yield loads of links

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Text in images is one way to draw in clicks

for the right kinds of queries

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Marketing Culture Leads Us to Believe :

Organic Reach on Facebook

Ended in 2014

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But You Don’t Have to Be Average!

I’m Averaging

35.9% Reach!

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#1: Earn Your Follows Through Shares

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#2: Be Wary of the “Bad Post” Hangover

Slumps follow poor

performing posts

And stronger reach

follows better posts

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#3: Find Content & Sharing Patterns

That Work, Then Stick With ‘Em

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#4: Build Your Audience Off FB,

Engage Your Audience On FB

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PRO TIP:

Organic FB posts work best for small->medium orgs. If

you’re a bigco, take Avinash’s advice; pay.

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Marketing Culture Leads Us to Believe :

Content Marketing Means

Publishing on Your Website

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But What If Your Site is…

New

Light on Link Authority

Lacks a Usable CMS

Controlled by a Team/Client Who Won’t Let You Do

What Needs Doing?

Subject to Nasty Legal or Brand Restrictions

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Many Websites:A) Offer Guest Publishing Opps

B) Rank Like a Boss

Accepts guest

contributions

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Loads of Sites to Publish to For Rankings:

Via Solvid.co.uk

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I’d Strongly Consider:

Quora.com

LinkedIn.com

YouTube.com

Pinterest.com

Reddit.com

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STOP thinking of guest publishing as purely a way to

get links.

START thinking of other people’s platforms as a

way your message can spread

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Marketing Culture Leads Us to Believe :

Google Rankings = Links,

Keywords, & Technical Issues

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Few Links Outranking Lots of Links?

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No KWs Outranking Solid KW Targeting?

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What’s Google Ranking

These With?

Sure, this might be the most

interesting or click-worthy piece,

but it has poor KW-targeting and

little link authority?!

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The New Ranking Factor:

Searcher Task Accomplishment

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This is a good SERP – searchers

rarely bounce, rarely short-click,

and rarely need to enter other

queries or go to page 2.

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This is a bad SERP – searchers

bounce often, click other results,

rarely long-click, and try other

queries. They’re definitely not

happy.

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Focus on Signal:Noise Ratio – Don’t Let Bad Pages

Drag Down a Good Site

Quantity of Pages

Earning SERP Visits

Relative Time on Site,

Bounce Rate, Pgs/Visit,

Searcher Satisfaction

Site’s Search

Engagement

Reputation=

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3 Options for Pages Like These:

1) Improve them

2) Remove them (404)

3) Redirect them (301)

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Marketing Culture Leads Us to Believe :

When Google Takes Your Search

Traffic, You Can’t Earn It Back

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They Tirk ‘Er Trafix!

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When Google Gives You Lemons

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Rank in Google’s

“Lemon” Knowledge

Panel

Take that ya Googley

traffic thieves!

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It’s Possible to Earn Traffic from 90%+ of

Google’s Click-Siphoning SERP Features

You can do SEO

to show up here

And here

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And here

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Here And here Here too Also here Yup!

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16 Features Every SEO Should Consider:

Video units

SERP Feature Type How to Get In

“People Also Ask”

Featured Snippet

Maps Box

Knowledge Panel

Top Stories (News)

Images

Apps

Create & optimizeon YouTube (or, rarely, Vimeo)

Branding –get searchedfor with/after the query

Phrasing & positionof short answer in content

Claim GMB, get links, earn citations, be nearby

Earn brand association, use structured markup

Get in Google News, earn links, title w/ KWs

Relevant images, alt attributes, & direct embeds

KWs in title/description, get popular in app stores

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Books

Related Searches

Tweets

Search Suggest

Sitelinks

Section Sitelinks

In-Depth Articles

Carousels/List Results

Write a book, use KWs in the title, have an ISBN

Be searched+foundcommonly w/ the KWs

Verified accounts help, use KWs in tweets

As w/ related searches, also geo-sensitive

Get links & visits to several pop pgs; use markup

Grow popular subsections w/ popular subpages

Author longer pieces that receive attention/links

Be listedalongside common sets on the web

16 Features Every SEO Should Consider:

SERP Feature Type How to Get In

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Analyze Which Types of SERPs Appear Most in the

Keywords You Care About

These show me how many of

each SERP type appears in the

results for this keyword list (via

KW Explorer)

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Then Determine What Verticals & SERP Types You

Need to Optimize For

Aiming for these PAA

boxes (People Also Ask)

might be a great content

marketing strategy for

SEO

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Next time you’re making a strategic or tactical marketing

decision, ask yourself:

How is cultural conditioning

biasing me?

Not “if”

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Rand Fishkin, Wizard of Moz | @randfish | [email protected]

Bit.ly/giantmuck