The impact of seasonality on consumer behaviour

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The impact of seasonality on consumer behaviour June 2013

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Transcript of The impact of seasonality on consumer behaviour

Page 1: The impact of seasonality on consumer behaviour

The impact of seasonality on consumer behaviour June  2013  

Page 2: The impact of seasonality on consumer behaviour

Our Purpose

“To make it more likely that people will buy from our clients than anyone else”

Core Service Offering to Retailers:

Retail Consulting Online Marketing

Online Technology

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Consumer device usage

70%  Share   13%  Share   17%  Share  

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0%  

2%  

4%  

6%  

8%  

10%  

12%  

14%  

16%  

18%  

 £-­‐    

 £200,000    

 £400,000    

 £600,000    

 £800,000    

 £1,000,000    

 £1,200,000    

1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   16   17   18   19   20   21   22   23   24   25   26   27   28   29   30   31  

Conversion

 Rate  

Revenu

e  

Revenue   CR  

Consumer buying trends

7%  

8%  

9%  

10%  

11%  

12%  

13%  

14%  

15%  

 £3,400,000    

 £3,600,000    

 £3,800,000    

 £4,000,000    

 £4,200,000    

 £4,400,000    

 £4,600,000    

 £4,800,000    

Sunday   Monday   Tuesday   Wednesday   Thursday   Friday   Saturday  

Conversion

 Rate  

Revenu

e  

Day  

Revenue   CR  

0%  

2%  

4%  

6%  

8%  

10%  

12%  

 £-­‐    

 £200,000    

 £400,000    

 £600,000    

 £800,000    

 £1,000,000    

 £1,200,000    

0   1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   16   17   18   19   20   21   22   23  

Conversion

 Rate  

Revenu

e  

Hour  

Revenue   CR   Average  CR  

 £-­‐    

 £50,000    

 £100,000    

 £150,000    

 £200,000    

 £250,000    

0   1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   16   17   18   19   20   21   22   23  

Revenu

e  

Hour  

Sunday   Monday   Tuesday   Wednesday   Thursday   Friday   Saturday  

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Christmas  consumer  behaviour  

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Consumers consider before purchasing

0%  

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 £50,000    

 £100,000    

 £150,000    

 £200,000    

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 £300,000    

 £350,000    

 £400,000    

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%  Total  Reven

ue  

Revenu

e  

Time  Lag  (;me  between  winning  and  sale  click)  

PPC  Toys  -­‐  Time  to  Buy  

Revenue    

Percentage  Total  Revenue  

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Consumer  behaviour  isn’t  predictable  

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Conversion

 Rate  

Maxim

um  Tem

perate  

High  Temp  Conv  Rate  

Weather  impacts  consumer  purchase  Camping  Conversion  rate  

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Thank  you