The Future of Mobility - AFS Technologies › wp-content › uploads › 2019 › 05 ›...
Transcript of The Future of Mobility - AFS Technologies › wp-content › uploads › 2019 › 05 ›...
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The Future of Mobility
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Trends in Enterprise Mobility• 5G – Latest generation of Cellular mobile communications
• Blockchain – securing transactions and apps
• IoT – Internet of Things – connecting all kinds of devices to the internet
• Augmented, Mixed and Virtual Reality – Transforming our way to see the world
• Artificial Intelligence and Machine Learning – Teaching machines to think like us
• Digital Image Recognition - Teaching machines to discern what they can see
• Chatbots – Telling your systems what to do
• Mobile Payments and m-commerce – Different ways to pay
• Wearable technology – Enhancing the user experience
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Where should we focus in 2019?
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Guidelines for Adopting New Technologies
Technologies don’t evolve or mature at the same rate
We don’t want to offer a shiny object that delivers questionable value
When a technology is suitably market ready, focus on highest value, game changing use cases
Do not create siloed applications, add value to the overall solution ecosystem
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5G Mobile Technology
• Up to 100x faster than your current mobiletechnology – and 10x faster than your homeconnection. Imagine the possibilities!
• Enhanced connectivity in dense metropolitanareas
• “Machine-to-Machine” communications
• Edge computing – bringing computing power closer to the point of data collection
• A new technology, beginning limited rollouts in the 1H2019, no cell phone will be available on the 5G network until 2020
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Blockchain secured transactions and apps
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Blockchain secured transactions and apps
• Immutable data organized in BLOCKS, connected through sequences or CHAINS
• Blockchain is a public (or private) ledger of anytype of information, not just money
• Information is secure, even considering that data can be shared in multiple places and directly between peers
• It is meant to create trust relations between peerswithout having to resort to a central entity
• This emerging technology has far reaching potential applications including in manufacturing, transportation and finance – particularly around invoicing and payments, and smart contracts. As our customers move in this direction our longer-term roadmaps will as well.
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Internet of Things
• The extension of Internet connectivity into physical devices and everyday objects
• Low cost of devices is creating exponential growth – projecting 80 Billion connected devices around the world by 2025
• 5G networks are necessary to handle the projected volume of data
• The full potential of the value opportunity will be achieved by leveraging other advanced technologies like AI/ML to make sense, understand and respond to the data
• Well published application across transportation, warehousing, merchandising, replenishment, promotions and other domains
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Augmented, Mixed and Virtual Reality
• Virtual Reality = Fully Artificial environment
• Completely Immersive Experience
• Augmented Reality = Virtual objects overlaid on real-world environment
• The real world enhanced with digital objects
• Mixed Reality = Virtual environment combined with real-world
• Interact with both the real world and the digital environment.
• Currently in the shinny object stage, but warranting customer use case development with our technology partner Microsoft
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Artificial Intelligence and Machine Learning
• Tell you what happened, assess what will happen and prepare actions on what will happen.
• AI systems rely largely on real-life feedback to re-train themselves (supervised or not)
• AI and ML is beginning to be widely used (or at least messaged) in our industry• Prescriptive Ordering• Enhanced visit and stop planning• Digital Image Recognition• Recommendation Engines
• We are doing this today across a number of products including TPM, Retail Execution, and Supply Chain Execution.
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Digital Image Recognition
• Deep Learning Algorithm
• Discern product characteristics on a Shelf
• Identify location, position, price, cross merchandising…
• Significant value creation with Increased accuracy while reducing the time spent in the store doing physical shelf assessment
• Our experience has shown early generations of this technology have been cost prohibitive for full-scale rollouts
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Chatbots
• A chatbot, or chat robot, is a software application that simulates human conversation, or chat, through artificial intelligence
• Conversations are framed around a service or task
• Customer service, order assistance, B2B storefront chat are all use case examples area AFS is developing
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Chatbots
• Analysts claim we are in the 2nd generation of enterprise chatbot evolution and adoption
• The digital workplace construct is leading to an evolution in the enterprise chatbot landscape
Courtesy of Gartner, Forrester and Everest Group
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Mobile Payments and m-Commerce
• Venmo, Zelle, Cash App… money just by providing your phone number
• Apple pay through iMessage, Facebook Pay, WeChat… sending funds instantly to family and friends as easy as sending a message
• Peer-to-peer transactions – reducing the complexity of the cash collection in the field
• We see application today in Direct Store Delivery, Retail Execution and Mobile Sales as a viable payment method
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Wearable Technology
• Smart electronic devices that can be incorporated into clothing or worn on the body as implants or accessories
• Field is rapidly expanding, as is its value to business, as it moves beyond consumer electronics smart watches and activity trackers
• Non-disruptive experiences will help improve productivity and streamline execution in areas such as delivery, merchandising and warehouse operations. This is an area we are investigating today.
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At AFS we are Ahead of the Game
Innovative solutions bringing maximum value to your business
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THANK YOU!
Q & A
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Chatbots
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Blockchain - how it works
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Industry Leading Sales, Merchandising
and Delivery solutions
• Best-In-Class for Merchandising, Guided Selling, Analytical Insights and Forward Thinking on AI/ML
• Single solution for Retail Execution, Sales and Direct Store Delivery
• Cutting-Edge Technology to ensure a Rapid market Value