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Transcript of The Future of IT - download.safeplus.pl Live Melbourne 2015... · Source: Cisco VNI Global Mobile...
The Future of IT
Lance Perry
VP, IT Customer Strategy & Success (CS&S)
ITMGEN-2639
#clmel
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
CEO and CIO Worlds Have Converged
Global Business Expansion
Employee Engagement and Productivity
Minimizing Business Risks
Partnerships—Strategy, Business Development
Process Change—Operational Efficiency
Innovation and New Business Models
IT Operational Excellence
IT as a Service
Pervasive Security and Compliance
Immersive Collaboration
Cloud Architectures
The Virtual Experience
CEO CIO
C
O
N
C
E
R
N
S
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Pace of Change2
Today’s Landscape: Challenges or Opportunities?
By 2018, over 55% of all
Internet traffic will cross
content delivery networks
By 2017, Cloud to grow to
69% of total DC Traffic
Video adoption will
increase IP traffic to a
CAGR of 18%, growing by
a factor of 2 by 2018
Over 50% of all IP traffic
will originate with non-PC
devices (smartphones,
tablets, etc.) by 2018
$575B lost annually due to malicious activity
CIOs report that a minimum of 25% of IT
spend happened outside the IT budget in 2014
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Global Mobile Data Traffic Drivers
More Mobile
Connections
More Mobile
Users
Faster Mobile
Speeds
More Mobile
Video
Source: Cisco VNI Global Mobile Data Traffic Forecast, 2014–2019
By 2019:
Mobile Momentum
Metrics
2014 2019
7.4 Billion 11.5 Billion
2014 2019
1.7 Mbps 4.0 Mbps
2014 2019
4.3 Billion 5.2 Billion
2014 2019
55% of Traffic
72% of Traffic
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Asia Pacific Mobile Data Traffic Growth/CountriesAPAC Mobile Data Traffic will Increase 10-Fold from 2014─2019
China and India have the Highest Growth Rate (67%) from 2014–2019
China will Generate 24% of all Mobile Data Traffic by 2019
0
1
2
3
4
5
6
7
8
9
10
2014 2015 2016 2017 2018 2019
New Zealand (0.3%,48.1%)
Australia (1.7%,40.9%)
Indonesia (6.4%,58.8%)
Korea (7.0%,42.5%)
India (12.0%,67.0%)
Japan (16.1%,40.3%)
China (23.5%,67.1%)
Rest of APAC (32.9%,68.8%)
Source: Cisco VNI Global Mobile Data Traffic Forecast, 2014–2019
58% CAGR 2014–2019
Exabytes
per Month
* Figures (n) refer to 2019, traffic share and CAGR
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Pace of Change2
Are You Going to Be One of Them?
Today’s Fortune 500 Companies
87% Companies Stall
Today’s Major Corporations
24%25 Years Ago
11% Recover
1/3Survive Next 25 Years
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Digital Disruption Down Under
Only 13% of
Australian
executives believe
change needs to
happen much faster
than in the past
65% of businesses
in the Australian
economy are
facing significant
disruption by 2017
Digital Disruption
could cost
Australian banks
$27B a year
Only 20% of
Australian
executives rated
their company as
having excellent
Digital IQ
Sources: Short Fuse, Big Bang – Deloitte; Disrupt, Collapse, Transform – Frost and Sullivan; ABC Online, July 4, 2014; PWC CEO Survey
Process and Organisations
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Services Everything: Key Technology Transitions
Applications as a Service
Data as a Service
Mobility as an Experience
Infrastructure as a Service
Enterprise
Collaboration
Departmental
Collaboration
Pervasive
Collaboration
Unified
CommunicationsIP Telephony
LifestyleNext-Generation
Mobile Experience
Secured Multiple
DevicesSmartphonesVoice/Laptop
Knowledge
ManagementNetwork DataBig DataData ServicesFoundation
Multisourced
Services
Complex
ServicesFoundation
Secured Collaborative
ServicesBasic Services
Utility MarketAutomationVirtualizationConsolidation
Governed
Capabilities
Network Services
Infrastructure Services
Foundation Services
Functional
Business
Services
Large Scale
Services
Operating
Process
Services
Operating
Technical
Services
Applicatio
n Services
Developm
ent
Current New
Org
Principles
9 6
Category 45 26
Services 155 150~
Cloud & Network Infrastructure
• Consists of Infrastructure and Network services
• Incl. 1 original Operating Technical, 2 original Operating Process
Large Scale Services
• Majority rename of current LSS
• Includes 6 original Functional Biz Services
• 4 original LSS moved (Foundation)
FoundationConsists of:
• 10 FBS services
• 4 GC services
Business Operating Services (NEW)
IT Operating
Consists of: Operating Process, Operating Technical & App Development services
Adaptive Capabilities
• Majority rename of current GC’s • 4 original GC’s moved (KC’s area -> Foundation)
• 4 LSS services
• 2 Application Dev
OaaS
ITaaS
Organising Principles – Summary of Changes
© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
IT
Outcomes
Unified Architecture Advantage (UAA) Imperative Facilitating End-to-End
Sales
Engineering
MarketingAcquisitions
Services
Customers
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
UAA Value – What’s In It For Me?
Sales/Marketing • Biz relevant use cases
• Prove value
• Help you sell and exceed
your quota
Engineering • Make better products, improve
quality
• Integration of user experience
• TCO
• Faster time to market
Services• Insights to build and staff new
services
• Innovate and test new
services
Customers• Peer-to-peer best practice
sharing
• Better products
Acquisitions• Use IT as business partner
to try before you buy
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
UAA Playbook
UAA How-To Guide: UAA Process and Playbook | IT Operating Model Alignment | Roles and Expectations
Use Case Vision
Use Case Goals
Business Value
Upstream Model• Development
• Services
Downstream Model• Sales
• Partners
• Marketing
IT Roadmaps
BU Roadmaps
Decision Making
User Stories
Personas
Target Architecture
Scorecard
Metrics
Validation
Opportunity Current State ChangeTarget State Engagement
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Fast IT Model: Adaptive and Policy Driven
Intercloud Fabric Data
CollaborationSecurity
Infinite source of value, spurring innovation in areas of acquisition, storage, analytics, and usage
Foundation that orchestrates the movement of services within and between cloud platforms
Source of productivity for workforce; enabler of trust with customers
First and best use case for adaptive architecture
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Foundational Technologies Enabling New Value in the Supply Chain
Secu
rity
Real-Time Visibility
Value
Experience
Data & Policy
Ecosystem
Core
Foundation
Data Management Collaboration
Intercloud – ACI
Data Virtualization – Composite
Dashboard Mobile Community Document Sharing
ERP Master Data Factory Data Unified Fabric
Fine Grain Access:
CEPM
FireAMP
Access: ISE
Data Platforms
Hadoop/HANA
Business Rules
Pega
Predictive
Analytics
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Foundational Technologies Enabling New Value in Sales & Partner Enablement
Secu
rity
Shorter Sales Cycle
Value
Experience
Data & Policy
Ecosystem
Core
Foundation
Collaboration Increased Revenue
Intercloud – ACI
Data Virtualization – Composite
Commerce SFDC Unified Communication &
Collaboration
Fine Grain Access:
CEPM
Discount Guidance
& Approvals
Context-Aware
Collaboration &
Content
New Business &
Renewal PipelineAccess: ISE
FireAMP
Services
Platform
Search
Attivio
Business Rules
Pega/Drools
Predictive
Analytics
VIDEO
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
From... To...
Business Requirements Docs
Conference Room Pilots
Vanilla/Custom Apps
IT-Centric User Experience
Separate Apps by Device
Manual, Sequential Processes
Active Stakeholders
Innovation Circles
Architectural Frameworks
Collaborative Visualization
Any Device/Platform
Reusable Services/
Automated Testing
Continuous Delivery: A New Mindset
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Changing the Way We WorkContinuous Delivery – The Process
Develop and BuildContinuous
Integration,
On-demand
Automated TestingBuilt by Developers-
No Separate Q/A
Deploy and ReleaseConfigurable Control
Gates, Regularity
Compliance
Adapt and ScalePolicy Enforced
Network Adaptive
Infrastructure
Workload Mobility
Plan
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Continuous Delivery Value: Beyond Agile C
on
ne
ctivity
Participants
Collaboration
Data
Things
Internet
Globalization IT/OT OverlapSocial Inter
Company
Ecosystem
Mobile Cloud
Automation
Stakeholder Participation
Services Everything
Optimization & Reuse of Services
produces 5%-10% productivity per
year. Agile increases release
windows 3x.
Infrastructure Provisioning
from weeks to minutes.
Closed loop QA & increased
efficiencies 25%.
Rapid Prototypes reduce
cycle time 40%-50%.
Collaboration improves
productivity 5%-10%.
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Internet of Everything Is Everywhere
User devicesIntercloud
Service ProvidersServices
Challenge AND Opportunity!
VIDEO
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
"Everything that can be invented has been invented."
- Charles Duell, Commissioner of U.S. Patent Office 1899
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
Be Bold!
Q & A
© 2015 Cisco and/or its affiliates. All rights reserved.ITMGEN-2639 Cisco Public
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