The Email Success Failure INBOX Accountability Panel San Jose, CA – 2004 Dave Crocker Brandenburg...

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The Email Success The Email Success Failure Failure INBOX Accountability Panel San Jose, CA – 2004 Dave Crocker Brandenburg InternetWorking <http://brandenburg.com/current.html>

Transcript of The Email Success Failure INBOX Accountability Panel San Jose, CA – 2004 Dave Crocker Brandenburg...

Page 1: The Email Success Failure INBOX Accountability Panel San Jose, CA – 2004 Dave Crocker Brandenburg InternetWorking INBOX Accountability Panel San Jose,

The Email Success FailureThe Email Success FailureThe Email Success FailureThe Email Success Failure

INBOX Accountability PanelSan Jose, CA – 2004

Dave CrockerBrandenburg InternetWorking

<http://brandenburg.com/current.html>

INBOX Accountability PanelSan Jose, CA – 2004

Dave CrockerBrandenburg InternetWorking

<http://brandenburg.com/current.html>

Page 2: The Email Success Failure INBOX Accountability Panel San Jose, CA – 2004 Dave Crocker Brandenburg InternetWorking INBOX Accountability Panel San Jose,

D. Crocker INBOX / Authentication – SJ,200422

user@hostuser@host

Evolution of the Global Evolution of the Global ServiceServiceEvolution of the Global Evolution of the Global ServiceService

OriginatorUser Agent

MailTransfer Agent

OriginatorUser Agent

OriginatorUser Agent

Mail Transfer Agent

ReceiverUser Agent

ReceiverUser Agent

ReceiverUser Agent

MailTransfer Agent

MailTransfer Agent

MailTransfer Agent

MailTransfer Agent

MailTransfer Agent

Basic Format

AttachmentsAttachmentsAttachments

.domain.domain

Signing & Sealing

Page 3: The Email Success Failure INBOX Accountability Panel San Jose, CA – 2004 Dave Crocker Brandenburg InternetWorking INBOX Accountability Panel San Jose,

D. Crocker INBOX / Authentication – SJ,200433

Setting the ContextSetting the ContextSetting the ContextSetting the Context

© 1975 (!)1975 (!)DatamationDatamation

This? Oh, this is the display for my electronic junk mail.

Page 4: The Email Success Failure INBOX Accountability Panel San Jose, CA – 2004 Dave Crocker Brandenburg InternetWorking INBOX Accountability Panel San Jose,

D. Crocker INBOX / Authentication – SJ,200444

Diversity is Good! Yes?Diversity is Good! Yes?Diversity is Good! Yes?Diversity is Good! Yes?

Complex uses Office, Home, Kiosk, Laptop,

Greeting Card Service

Threats Small town vs. Big city More users More bad

people

Spammers Accountable – easy Rogue – difficult

Complex uses Office, Home, Kiosk, Laptop,

Greeting Card Service

Threats Small town vs. Big city More users More bad

people

Spammers Accountable – easy Rogue – difficult

PoliticalPolitical

LegalLegal

SocialSocial

HumanHuman

AdministrationAdministration

TechnicalTechnical

ManagementManagement DeploymentDeployment

Many Facets of EmailMany Facets of Email

Page 5: The Email Success Failure INBOX Accountability Panel San Jose, CA – 2004 Dave Crocker Brandenburg InternetWorking INBOX Accountability Panel San Jose,

D. Crocker INBOX / Authentication – SJ,200455

Other Global ServicesOther Global ServicesOther Global ServicesOther Global Services

How do email proposals compare with authentication done for…

Telephone? Postal? Highways?

If we are doing something completely new to a global service

Perhaps we should do it a bit cautiously?

How do email proposals compare with authentication done for…

Telephone? Postal? Highways?

If we are doing something completely new to a global service

Perhaps we should do it a bit cautiously?