The Devil’s in the Detail operating a 24x7 library September 2015 Curtin University is a trademark...
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Transcript of The Devil’s in the Detail operating a 24x7 library September 2015 Curtin University is a trademark...
The Devil’s in the Detail operating a 24x7 library
September 2015
Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider code 00301J
Authors Heather McLenaghan and Nicola Carson Curtin University, Perth, Western Australia Presented by Heather McLenaghan
Introduction• Evolution– The gradual development of something
• Protect, archive, store and save resources for information & recreation– Searchable discovery system and trained staff
• Services and physical environment– From student surveys
• Longer hours and different study spaces
• Curtin Vision– International leader in research and education– University provided a refurbishment budget
Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider code 00301J
Perth Technical College Circa 1950
WAIT Library Mid 1970s
How did we get here?• 2008-2009– Start extending hours for study and exam weeks– Early opening with Limited staff
• 2010-2012– Static hours while refurbishment plans were approved
• 2012-2013– Study hall environment until midnight with Limited Services
• 2014– Extended hours to 2am– Other floors opened gradually throughout year
The Future
Challenges along the way
Since the start of 24x7• Study Support
• Student IT support
• Student experience
• Kalgoorlie Campus
Extra Opening Hours
The Future
Marketing
Conclusion
• Students slow to respond to 24x7 model
• Curtin Annual Student Satisfaction survey– Opening hours • 88% in 2013• 94% in 2014
• Anticipated improvement in the Survey results as the model evolves further
The End
The EndReferences:
All images copyrighted Curtin University
Clipart from Microsoft.com