The Best Care Always Change

Packages

Frank Federico

While all changes do not lead to

improvement, all improvement

requires change.

Change Concepts

A change concept is a general notion or

approach to change that has been found to be

useful in developing specific ideas for changes

that lead to improvement.

Terminology

Testing – small tests of change

Measurement – repeated small samples

over time

Segmentation – work to improve individual

components of complex processes

Reliability – processes need to be

designed in to the system

Change Package

• Recommended changes developed as part of the IHI Learning and/or Innovation Community on Reducing Mortality and Harm.

• All of these changes are evidence-based.

• Reported in the scientific literature or have been tested and proven successful in practice.

• Changes related to reducing healthcare-associated infections have been developed in various IHI programs and initiatives and similarities may exist among the different suggested improvement ideas.

Your Assignment

After lunch you will go to respective breakout room

Ask that you spend time with your team to review the

change package

Ask

Are we using the suggested process?

If yes, how reliable is that process?

If no, what are we doing?

Open discussion with faculty