The Benefits of EDI
Transcript of The Benefits of EDI
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The Benets of EDI
A GXS White Paper for the Active Business
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Electroic Dt Iterchge (EDI)the compter-to-compter echge of stdrd
bsiess docmets i electroic formt betwee two compieshs bee i
se sice the lte 1960s d the beets hve cosistetly prove to be drmtic.
Frthermore, the beets of EDI cotie to grow s it forms the fodtio tht
ebles compies to beet from flly tomted bsiess processes sch s
e-procremet, e-ivoicig, tomted receivig d e-pymet.
Most lrge compies hve implemeted EDI progrm. Yet oly few hve flly
eploited the bsiess beets to be gied by B2B e-commerce techologies.
My compies implemeted EDI with sbset of trdig prters or bsiess
processes. I recet yers there hs bee spie i iterest mog compies tht
re cosiderig reewed ivestmet i EDI progrms. Spply chi mgers d IT
professiols re sig:
Wht re the beets of coectig to the 50% of my trdig prters tht re
ot sig EDI tody?
Is it fesible to EDI-eble ll of my trdig prters, regrdless of size or
techology cpbility?
C EDI be tilized effectively brod i emergig mrets or developed
tios?
Give I hve lredy ivested i EDI, c I mimize this ivestmet by eted-
ig my se of EDI to ew bsiess processes/bsiess eeds?
Wht is the ROI from digitizig ot oly prchse orders d ship otices, bt
lso ivoices d remittce dvice docmets s well?
Fdmetlly, EDI ebles orgiztios to remove cost d iefciecy from
trsctio-bsed processes. By tomtig the echge of dt betwee pplic-
tios cross spply chi, EDI c esre tht bsiess-criticl dt is set o-
time, every time; is secre d set to or received from trsted trdig prters; cbe trced i rel-time; d c be dited fter the evet.
Reserch lysts hve pblished the reslts of l bechmr stdies codcted
over my yers, repetedly demostrtig tht EDI:
Lowersrasaciocossbaleas35%becse pper docmets re
replced by EDI trsctios, epeses ssocited with pper, pritig,
reprodctio, storge, lig, postge d docmet retrievl re ll redced
or elimited.
Improesdaaali,delierialeasa30%40%redcioirasacios
wierrorsEDI elimites errors resltig from illegible hdwritig, lostfes/mil d eyig d re-eyig errors.
Speedspbsiesscclesb61%EDI trsctios re echged i mites
isted of the dys or wees ssocited with postl mil. Frthermore, sigi-
ct time is sved from the elimitio of dt re-eyig d its high error rte
tht reslts i time-cosmig corrective ctios.
2 The Benets of EDA GXS White Pape
Firstly, efcient B2B integra-
tion translates directly intocustomer satisfaction levels
and leads to better relations
with customers. Secondly,
B2B allows us to optimize
certain very important inter-
nal business processes
for example, by removing the
possibility of manual errors
in such processes. Thirdly,
B2B lets us harmonize key
processes across the world,
independent of geographic
region. This means that the
customer will enjoy consis-
tency, no matter where they
are located, which is very
signicant for a global brand
such as Inneon.
DR. DIMITRI BORTnIk,
HEaD OF B2B, InFInEOn
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Beyod the direct cost d time-svig beets of EDI described bove, EDI provides
the fodtiol techology tht, whe combied with other collbortive com-
merce cpbilities vilble tody, ebles drmtic strtegic beets. For emple,
i todys fst-pced bsiess eviromet, electroic trsctios eble rel-time
visibility ito trsctio stts. This, i tr, ebles fster decisio-mig d
improved resposiveess to chgig cstomer d mret demds.
This pper will review the iefciecies of ml d semi-tomted processes
d highlight the tcticl d strtegic beets tht EDI hs bee eblig for the
pst 40+ yers d is cotiig to eble withi the procremet, receivig d
ivoicig processes.
The Benets of EDI 3A GXS White Paper
EDIBEnEfItS:
Lowers trsctio costs by t
lest 35%
Improves dt qlity, deliver-
ig t lest 30%40%
redctio i trsctios
with errors
Speeds p bsiess cyclesby 61%
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BeesoEDIiProcreme
In an on-going eort to reduce costs, realize a shorter buying cycle, increase accuracy and
improve productivity, companies have traditionally rst ocused on the low-hanging ruit
o automating the procurement process. EDI has helped companies achieve these signi-
cant benets over the past 40 years with automated purchase orders (POs). See Figure 1
or a comparison o the steps in a typical manual/semi-automated purchase order creation
process to one that is EDI-based. Note that a 4-step process is reduced to two steps.
fire1:Maals.EDI-BasedPrcaseOrderCreaio
According to Aberdeen Group research, 84% o best-in-class companies send electronic
purchase orders, this being one o the key contributors to having lower requisition-to-order
costs o $9/order and shorter requisition-to-order cycles o 2.6 days/order.
Many benets o EDI are in the procurement process:
AomaedPOExcaeSignicant cost savings can be achieved simply through
the digital transmission o an EDI purchase order rom buyer to supplier. First, elec-
tronic delivery avoids the need or the buyer to either phone or print and send thepurchase order via ax, email or postal mail. Thus, cost savings are realized rom the
elimination o postage, paper, and the personnel time to copy, store, stu and mail
envelopes or eed the ax machine. Also, errors due to illegible axes, lost orders or
incorrectly taken phone orders are eliminated, saving personnel rom rework activi-
ties, disputes resulting rom inconsistent data and compliance checks. Furthermore,
because suppliers receive electronic orders in less time, they can ulll them aster.
RedcedSasIiriesWithout specic acknowledgement o order receipt and
acceptance, personnel involved in merchandising, manuacturing and sales cannot
eectively plan marketing activities, production schedules or customer deliveries.
This oten results in numerous time-consuming ollow-up phone calls to suppliersor receipt and conrmation status. By incorporating EDI unctional acknowledge-
ments (FAs), purchase order acknowledgments (POAs), and purchase order changes
(POCs) into your business process, buyers can eliminate most or all order status
inquiries. They are automatically notied that suppliers have indeed received the
orders and that the orders have been conrmed, rejected or changed.
4 The Benets of EDA GXS White Pape
Manual/Semi-Automated PO Creation
1 Eter iformtio ito ERP/procremet system
to geerte prchse order
2 Prit prchse order
3 F, e-mil or mil prchse order to spplier
4 Cll spplier to esre receipt of prchse order
1 Eter iformtio ito ERP to geerte pr-
chse order
2 Sed EDI prchse order to spplier
n/a
n/a atomticlly receive fctiol cowledg-
met cormig receipt or, if sig vle-
dded etwor (Van) service, chec receipt
dte d timestmp o the portl
Automated PO Creation with EDI
AvERAgEPAPER
REquISItIOn-tO-ORDER
COStS:
north americ, $37.45
EMEa, $42.90
aPaC, $23.90
EDIREquISItIOn-tO-ORDERCOStS:north americ, $23.83
EMEa, $34.05
aPaC, $14.78
Sorce: a Compriso of Spplier
Eblemet rod the World,
aberdee Grop, april 2008
gXSCuStOMERSREPORt
BEnEfItS
3Com clcltes cost of
processig order mlly
t $38 compred to $1.35 to
process sig EDI.
Dimler-Chrysler redced ey
cycle time by 97% 30-dy
process ws redced to 24
hors.
Mjor retiler redced order
cycle time by 75% from 24
dys to 6.
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IeraedPrcaseOrderCaes Industry research indicates the average pur-
chase order is changed 4.4 times; however, only about 40% o purchase order chang-
es are automated between buyer and supplier. This leads to discrepancies between
parties and inaccuracy in subsequent supply chain transactions such as the shipment
notice and invoice. Implementing the EDI purchase order changes improves accu-
racy by ensuring a common understanding between trading partners and eliminating
conusion about the buyers conrmed commitment to purchase.
AomaedRepleismePurchase orders (POs), and their ollow-on documentssuch as purchase order acknowledgements and purchase order changes, can be
automatically generated by the ERP system based on inventory thresholds and then
automatically sent directly to suppliers without human intervention. Upon receipt
by the supplier, these orders can be automatically uploaded into the suppliers order
management system (OMS) or processing and ulllment. Customers can thus
receive goods sooner; and because o aster and more accurate processing, they can
reduce inventory carrying costs. Because orders can be ullled much aster, suppliers
oten receive earlier payment and improve cash fow, resulting in better relationships
between customer and supplier. Furthermore, buyers who pay on time or early can
qualiy or negotiated discounts.
EacedtradiParerRelaiosipsAutomating the exchange o purchase
order documents ensures the synchronization o expectations between the buyer and
the supplier. Ambiguity between parties is reduced, and higher levels o customer
satisaction can be achieved through electronic communication that is ecient,
timely and accurate. In addition, EDI purchase orders set the threshold or down-
stream accountability in the shipping and settlement processes.
See Figure 2 or the typical EDI document fow in support o the procurement process.
fire2:DocmeflowiaEDI-BasedPrcasiProcess
The pressure to maximize procurement perormance is increasing. And EDI continues to
be a core component o todays strategic procurement initiatives.
The Benets of EDI 5A GXS White Paper
BUYEROrder Purchase Order
Purchase Order Change
Order Acknowledgement Order Change Ac knowledgement
SUPPLIERAcknowledge
We have been able to au-
tomate with no re-keying
required. The main benet
to the business is that we
have been able to shorten the
order processing cycle, which
has helped us to react more
quickly to customer require-
ments and become a more
agile business as a result.
ROBERT HaMILTOn,
InFRaSTRuCTuRE ManaGER,
POuPaRT
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BeesoEDIiReceii
The exchange o the electronic Advance Ship Notice (ASN) is critical to enabling compa-
nies to streamline the receiving process. According to the GS1 2010 research in the UK,
companies that receive EDI ASNs prior to receipt o goods save approximately 12 per
order. These results highlight the criticality o ASN adoption to all industries globally.
The ASN is an EDI document (ANSI X12 856 or 857) that lists the details o a ship-
ment o goods due to arrive rom a supplier, 3rd party logistics provider (3PL) or ulll-ment agent to a customer. Typically, the ASN includes much o the inormation that was
contained in the customers original purchase order. It also includes carton identications,
transport unit descriptions and transportation details.
The ASN works together with the barcoded shipping label that suppliers ax to the car-
ton/pallet/transport unit being shipped. The serialized barcode is a unique number associ-
ated with each transport unit that is also included in the ASN document.
See Figure 3 or a comparison o a typical manual/semi-automated receiving process to an
EDI-based receiving process. Note that a three-step process is reduced to only one step.
fire3:Maals.EDI-BasedReceiiProcess
Examples o the many benets o an ASN in the receiving process:
AdaceplaiBy processing ASNs prior to the actual delivery o goods, a
buyer can improve warehouse operations. Dock scheduling allows a company to
manage capacity and maximize the fow o goods into and through the receiving
location. In-transit product can be included in stock level evaluations to determine
the appropriate timing or replenishment purchases to be made in order to avoid
out-o-stock situations. Personnel can be staed or various unctions in the ware-
house or distribution center based upon expected deliveries and the corresponding
actions required or each.
AomaireceiiSuppliers can send to their buyers EDI ASNs that provide
details on the timing, contents and packaging o orthcoming deliveries. These ASNs
are uploaded into the buyers warehouse management system. When a shipment ar-
rives, receiving personnel scan the barcodes axed to the transport units containing
items to be received. Each barcode provides a unique shipment identier that can be
6 The Benets of EDA GXS White Pape
Manual/Semi-Automated Receiving Process
1 Ope boes d d pcig slips
2 Compre goods received to pcig slip
3 updte the TMS/ERP/WMS with receipt stts
1 Sc the br code lbels fed to the crtos/
pllets/boes. The TMS/ERP/WMS re pdted
with shipmet cotets
n/a The shipmet cotets re tomticlly
mtched p with the items i the aSn s
reslt of the scig
n/a The TMS/ERP/WMS re tomticlly pdted.
Automated Receiving Process with EDI
REALWORLDEXAMPLES
fROMgXSCuStOMERS
SpecialuSReailerEDI Processes: Receives aSns
from sppliers, receives stts
pdtes from trcers
Process Improvements: Improved
visibility of ibod shipmets,
better plig for receivig,
tomted clcltio of ETa o-
tices, chged from direct store
delivery to cross-docig process
Additional Benets: Provide cs-
tomers with ccrte d timely
resposes to stts iqiries
LeadiAppliaceMaacrerEDI Processes: Receives shipmet
stts pdtes from ll crriers
Process Improvements: Iform-
tio tomticlly fed ito TMS
d qeried by employees
Additional Benets: Improved
cstomer stisfctio; fster,
more ccrte delivery stts
iformtio
JapaeseMoorccleMaacrerEDI Processes: Shipmet stts
pdtes bot spre prts deliv-
ery to mfctrers delers
Process Improvements: Rel-time,
ccrte delivery iformtio is
vilble
Additional Benets: Fll mesre-
met of crriers bsed o ey
performce idictors (kPIs),
lower costs from optimized
crrier sge
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correlated with the records in the warehouse management system. As a result, receiv-
ing personnel can instantly identiy the shipments supplier, associated purchase
order(s), expected contents and its next destination. Compared to manual inspection
and receiving processes, EDI technology can signicantly reduce receiving time or
inbound deliveries to retail stores, distribution centers or manuacturing plants.
Cross-dockipallesThe majority o goods received into distribution centers
are not destined to stay there or very long. Oten, shipments are to be relayed onto
another location such as a nearby manuacturing plant, retail store or customerlocation. Armed with knowledge rom the automated ASN o which shipments are
to arrive in the coming days as well as the details o their contents and next destina-
tion, warehouse personnel can arrange in advance or outbound transportation
or each incoming load. The ideal case is or inbound shipments to be received,
inspected, re-congured and then quickly loaded onto trucks or routing to their
nal destination. This cross-docking process can signicantly reduce inventory across
the supply chain.
RedciexpediesThe advent o lean manuacturing and just-in-time supply
chain models have resulted in businesses carrying lower saety stocks. As a result,supply chains are more dependent than ever on goods arriving within expected
time rames. Without visibility into shipment locations and expected arrival dates,
merchandising, manuacturing and sales personnel cannot eectively plan marketing
activities, production schedules or customer deliveries. EDI documents such as
EDI waybills rom air and rail carriers, EDI status updates rom LTL and TL truck-
ers and bills o lading rom ocean carriers can enable companies to have a complete
picture o their supply chains to determine i and when expedited shipments may
be required.
See Figure 4 or the typical EDI document fow in support o the shipping process.
fire4:DocmeflowiaEDI-BasedSipmeProcess
The Benets of EDI 7A GXS White Paper
BUYER - Receives Advance Ship Notice
Goods Received Note
Booking Confirmation Advance Ship Notice Shipment Status Updates Customs Clearance Status
SUPPLIER - Ships
CARRIER - Ships
According to September 2010
GS1 UK research, companies
that receive EDI ASNs prior to
receipt of goods save approxi-
mately 12 per order.
Sorce: EDI Cost Svigs Report,
September 2010
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BeesoEDIiIoici&Pame
Companies are beginning to ocus on streamlining the accounts payable (AP) department
to obtain urther cost eciencies and to improve visibility into nancial perormance.
Eliminating the mountains o paper invoices and replacing them with electronic invoices is
clearly a rst logical step to achieve these benets. Many countries are enacting legislation
that now permits an electronic invoice to serve as the legal invoice to prove compliance
or serve as tax originals, urther obviating the need to retain paper. Some governments in
Europe (e.g., Denmark, Sweden, Finland) and around the world are now mandating or areabout to demand the use o e-invoicing or government agencies. Furthermore, compliance
with complex, country-specic regulationssuch as VAT, electronic signatures, archiving,
etc.can be perormed transparently or companies using electronic invoicing solutions.
The combination o these actors, plus the numerous benchmark and case studies attest-
ing to the benets and the availability o easy-to-use e-invoicing solutions, are signicantly
increasing the adoption o electronic invoicing.
EDI is one o the key technologies used by best-in-class companies to completely remove
paper and eliminate error-prone manual processes. See Figure 5 or a comparison o a typi-
cal manual/semi-automated invoicing process to an EDI-based invoice process.
fire5:Maals.EDI-BasedIoici&PameProcess
Note that a three-step process can be totally automated. O course, exception scenarios
will still occurapproximately 5-10% o invoices require manual intervention due to
errorsand will need to be dealt with. However, with an automated process, accounts pay-
able personnel can ocus on resolving issues and collaborating with suppliers rather than
perorming manual, error-prone data entry and paper-based tasks.
Gartner highlights the huge cost savings potential o e-invoicing. They urther note that
companies need to automate only 40-50% o their invoices in order to obtain a good
return-on-investment:
The cost savings and benets o adopting e-invoicing are attractive, and include potential
reductions in invoicing costs o between 70% to 90% per invoice, coupled with adminis-
trative sta savings (Gartner Inc., Top Guidelines or Successully Leveraging Supplier
E-Invoicing Networks 23 June 2010).
8 The Benets of EDA GXS White Pape
Manual/Semi-Automated Invoicing Process
1 Receive ivoice from the spplier vi mil, f or
emil
2 Obti stts from TMS/WMS/ERP; compre the
receipt iformtio to both the prchse order
d the ivoice to esre tht the price d
qtity re ccrte i ll plces (3-wy mtch).
3 Sed pymet to the spplier vi pper chec.
n/a The EDI ivoice is electroiclly trsmitted to
the tomted ccots pyble system
n/a The ccots pyble system tomticlly
performs the 3-wy mtch d forwrds
throgh to pymet.
n/a Pymet is tomticlly mde vi aCH d
EDI remittce dvice is tomticlly set
to the spplier.
Automated Invoicing Process with EDI
It [EDI] signicantly speeds
up the invoicing process,
and compared to a manually
intensive process such as
faxing through orders, EDI
offers signicant performance
improvements and efciency
benets. Above all, it meansyou are 100 percent guaran-
teed your message will arrive.
These benets translate into
better service for our custom-
ers across Europe.
DaVID WEBB,
SYSTEMS SuPERVISOR, WD-40
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Gartner has surveyed several large organizations that ound that getting 40% to 50%
o invoices submitted electronically represented critical mass in terms o their business
cases (Gartner Inc., Top Guidelines or Successully Leveraging Supplier E-Invoicing
Networks 23 June 2010).
Likewise, according to Aberdeen Group, electronic invoice processing costs are 33%-37%
lower than manual costs. See Figure 6 or a comparison o the average cost to process in-
voices or electronic and manual methods.
fire6:AeraeIoiceReceip-o-PameScedledCos
Aberdeen also notes that [b]est-in-class enterprises, on average, display 83% lower pro-
cessing costs than all other enterprises. It costs them an average o $1.66 to process an in-
voice versus $12.62 and over $40 or Industry Average and Laggard companies respectully.Best-in-class companies realize 92% lower invoice cycle times, requiring 2.9 days to process
an invoice as compared to 14.6 and 32.9 days needed by Average and Laggard companies
(Aberdeen Group, 2009).
Below are examples o how EDI enables companies to achieve these benets:
IoicecapreSignicant cost savings can be achieved simply through the digital
transmission o an EDI invoice rom the supplier to the buyer. First, electronic deliv-
ery avoids the need to pay postage. Furthermore, it obviates the need to open, sort,
scan and route the paper invoices once received. With EDI invoicing, all the neces-
sary details fow straight through into the accounts payable system. There is no need
or A/P clerks to perorm time-consuming and error-prone re-keying o the invoice
data into the payables system.
RemiacedeailsReconciliation is one o the biggest challenges in the settlement
process or buyer-supplier relationships with high transaction volumes. Typically, a
buyer will consolidate multiple invoices into a single payment to reduce banking ees
and simpliy approval processes. Buyers also are prone to debiting invoices or penal-
ties due to lack o compliance with contract terms, non-perormance against estab-
lished service level commitments or credits outstanding rom other transactions.
Payments made through electronic unds transer oten lack much detail about the
associated invoices. A bank will notiy their customer through a daily statement thata credit was received to their account in a specied amount rom a particular cus-
tomer. The A/R department at the supplier must then attempt to determine which
invoices were associated with the payment transaction and what discounts were
applied. A solution to the reconciliation problem involves the use o EDI remit-
tance advices. These documents provide the associated invoice and deduction details
necessary to perorm reconciliation in the suppliers accounts receivable system.
The Benets of EDI 9A GXS White Paper
Invoice Type
PO-bsed ivoices
no-PO-bsed ivoices
Other ivoices
$12.60
$14.00
$12.40
$20.30
$21.10
$21.30
Electronic Manual
Sorce: aberdee Grop, Mrch 2008
The reliability of EDI is
important to us... Now were
looking at adding more
business documents, such as
invoices, to further improve
our efciency.
ManDY GaFFnEY, DIRECTOR,
GaFFnEY OF TIPTREE
BESt-In-CLASSCOMPAnIES
EnJOy:
83% lower ivoice processig
costs
92% lower ivoice cycle times
Sorce: aberdee Grop, 2009
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tradediscosMany suppliers are willing to oer a discount against their receiv-
ables in exchange or aster payment. Discounts average 1.5% or payments made
30 days or more in advance o the due date. Without an electronic invoicing process
it is oten challenging or A/P departments to capitalize on these early payment dis-
counts. The mailing, sorting and re-keying o paper-based invoices add several days
to the process. The need to collect additional details, to validate charges and to route
approvals in a paper-based process add time to the invoice-approval cycle as well.
EDI invoices can be transmitted within seconds, validated quickly and approved
within days, enabling buyers to realize early payment discounts. For large buyerswith billions o dollars in annual spend, negotiating early payment terms with key
suppliers can result in millions o dollars o annual savings.
Elimiaieioice In order to entirely eliminate the burden o handling in-
voices rom high-volume, trusted direct materials suppliers, many companies in the
manuacturing industry have implemented the Evaluated Receipt Settlement (ERS)
process. In a typical ERS scenario the buyer sends an EDI purchase order, includ-
ing the price or each item. The supplier ships the goods and sends an EDI Advance
Ship Notice (ASN). The buyer receives the goods, calculates the amount due based
on goods actually received and the price provided in the purchase order, and pays orthe shipment. With ERS there is no invoice and there is just a 2-way match. This
saves the buyer the time and cost associated with the traditional 3-way match in
which an invoice is also matched against the purchase order and goods received
and the processing o any invoices at all.
See Figure 7 or the typical EDI document fow in support o the invoicing and payment
process.
fire7:DocmeflowiaEDI-BasedIoiciProcess
10 The Benets of EDA GXS White Pape
BUYERPayment Invoice
Credit Note
Debit Note Remittance Advice
SUPPLIERInvoice
PaymentInstruction
[W]e were handling 90,000
invoices per annum for
merchandise. This year, well
handle 700,000 [invoices],
maintaining the same
headcount in the accounts
payable group... Its only
been through EDI and an
automatic matching processon the back-end that weve
been able to handle that
amount of business.
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BeesAreAailableoAlltradiParers
All companies are now able to trade electronically with 100% o their trading partners.
Easy-to-use options are available that eliminate earlier barriers to ull participation by small
and medium-size trading partners. These options include customized web-based orms and
direct integration with Excel or other accounting sotware. All companies big and small can
now realize the benets o using EDI as a core technology component in streamlining their
procurement, receiving, invoicing and payment processes.
Moreover, these Internet-based options are available worldwide. Thereore, companies that
want to leverage emerging markets can now utilize EDI to communicate electronically
everywhere in the world, despite the complexities o dierent time zones, regulations and
languages.
Coclsio
The data continues to clearly demonstrate that as companies automate more processes in
the order-to-cash cycle, the business benetslower cost, improved data quality and aster
business cyclesmultiply quickly. Furthermore, businesses can now leverage the electronic
data to obtain the real-time visibility into their supply chains (e.g., obtain order, delivery
or payment status; monitor supplier perormance; perorm supplier scorecarding) to make
real-time business decisions. Consequently, smart companies are now making EDI a condi-
tion o doing business.
Resources
Are you new to EDI? I you would like to learn more, please visit the EDI Basics website at
www.edi.gxs.com. The site explains the types o EDI, the benets that can be expected, and
how to implement an EDI project.
Have you already implemented EDI with your top suppliers? I you would like to expandyour program to include your small and medium-size suppliers as well, we can help you
determine your return-on-investment (ROI). Please visit www.gxs.com/edi-roi-modelto
answer ten basic questions about your current purchasing and/or invoicing processes and
receive an ROI analysis.
The Benets of EDI 11A GXS White Paper
BEnEfItSEDIAnDB2B
BRIngtOthEBuSInESS
The rst benet is to do
with productivity since EDI
enhances the movement and
ow of information between
Hutchinson and its partners.
The company exchanges
3000 messages each day.
Secondly, EDI has converted
what was formerly a largely
manual process into an IT
one and thereby brought
with it improvements in the
quality of data, reducing
manual errors and improving
data integrity. Another vitally
important benet is speed.
Business agility has been key
to Hutchinsons continuedsuccess, and EDI has allowed
the company to adapt swiftly
and efciently to emerging
requirements.
DIDIER CaRn
IT CORPORaTE DIRECTOR,
HuTCHInSOn
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About GXS
GXS is a leading provider of B2B e-commerce solutions and operates the worlds largest and most expansive network of integrated business communities.
The companys software and services simplify and enhance businesses process integration and collaboration among networks of trading partners.
Organisations worldwide, including more than 75 percent of the Fortune 500, use GXS solutions to extend their supply ch ain networks, optimise product
launches, automate warehouse receiving, manage electronic payments and gain supply c hain visibility. Based in Gaithersburg, Maryland, GXS has
operations and ofces around the world. For more information, see http://www.gxs.co.uk, http://blogs.gxs.com and h ttp://twitter.com/gxs.
Copyright 2011 GxS, Ic. all Rights Reserved. Jry 2011 a
nORthAMERICAAnD
gLOBALhEADquARtERS9711 Washingtonian Blvd.Gaithersburg, MD 20878, US
+1-800-560-4347 t+1-301-340-4000 t
+1-301-340-5299 f
www.gxs.com
EuROPE,MIDDLE
EAStAnDAfRICA18 Station Road
Sunbury-on-Thames
Middlesex TW16 6SU
United Kingdom
+44 (0)1932 776047 t
+44 (0)1932 776216 f
www.gxs.eu
ASIAPACIfICAsia Headquarters
Hong Kong
GXS International
16/F China Resources Building
26 Harbour Road, Wanchai
Hong Kong
+852 2884-6088 t
+852 2513-0650 f
http://www.gxs.com.hk