MAST EDI SOP - Vendor EDI Processing Guide

Mast Industries Inc./

Mast Industries (Far East) Ltd./Mast Industries N.V. Vendor EDI Processing Guide

Issued: April 2, 2007 of 40

1.0 Mast Electronic Documents 1.1 General Information

• Mast utilizes Electronic Document Interchange (EDI) for the transmission and receiving of documents with the vendors.

• All Mast vendors will be working on 3 standard EDI messages using ANSI X.12

format, standard version 4010:

o Purchase order (850) o Advanced ship notice (856) o Invoice (810)

• Mast has developed an EDI application using the ecVision’s front end and backend

technologies. • ecVision shall assist Mast vendors in the set up and configuration of their solution in

order to exchange EDI documents properly.

• Questions regarding Mast EDI should be directed to Mast EDI Technical Support team. See Appendix H for contact points.

• Questions regarding ecVision solution purchase and maintenance plan should be

directed to the sales department of ecVision.

• Questions regarding ecVision software support and training should be directed to the support team of ecVision at Tel: 2117 9251 or email to : [email protected]

•

Note: please refer to section 1.9

856 Advanced

Ship Notices

850 Purchase Orders

810 Invoices

(Note)




1.2 Basic work flow Mast Internal flow – Mast receives CPO from customer and places them into Spirit. Mast merchandisers issue an MPO for the relevant CPO and style with order qty on specific color and sizes. Mast merchandisers will need to perform SKU mapping and transmits the EDI MPO to vendors through ecVision server. Vendor Internal flow – Vendors receive EDI MPO from Mast through ecVision client download, they can convert the MPO into a packing list form and input carton line details according to actual shipment details. Vendors will print UCC labels for their carton boxes for the shipment subject to customer requirement. Vendors can save the packing list as draft before the day of shipment. The format and usage of packing lists is subject to each customer’s requirements, see Section 1.5. Vendors will confirm final packing details by updating the draft packing list. When goods are passed to consolidator and no more change is expected, vendors will save the packing list as final version (read-only) and vendors are supposed to send the finalized ASN from ecVision to Mast according to the following timeline:- • FOB Air – 24 hours before goods delivered to forwarder (GAC) • FOB Sea – within 48 hours after Goods at consolidator (GAC) • DDP – no more than 72 hours before goods arrive at DC Above is subject to customer’s requirement. Vendors can logon to the web-based ecVision system and find the final packing list uploaded from their local client. Vendors will convert the final packing list into Vendor commercial invoice for payment processing or Mast commercial invoice if applicable. See Section 1.9.

1.3 Mast Purchase Orders (850)

• Vendors will be able to download EDI POs for every 4 hours within a day. (see Appendix A for sample)

• Vendors can consult their merchandising counter parts at Mast for the latest revision

and EDI transmission status of their concerned POs.

• Mast POs are queued for EDI transmission for every newly issued purchase order and for every new revision of purchase order from the Spirit system.




• On needed basis, Mast merchandisers can manually re-transmit an active purchase order for their vendors.

1.4 Mast Packing Lists

• Vendors are required to submit their packing lists to Mast for every shipment.

• Different customers can have different packing list layouts. (See Appendix B for the A&F and VSS samples)

• Mast Packing List is available in the ecVision application, namely, the XpressChain

software, which allows vendors to convert a Mast PO to a Mast Packing List input screen.

• There are two options for turning a Packing List from a Mast PO, namely Turn

Packing List with Label and Turn Packing List without Label respectively.

o Turn Packing List with Label option allows the printing of a packing list and carton labels

Turn Packing List with Label option is only allowed if SKU mapping is done by MAST. The MPO indicates in the comments section "SKU CROSS REFERENCE INCOMPLETE" if there is no SKU mapping.

o Turn Packing List without Label option should never be used if a customer

requires the ASN and bar code label (e.g. ANF and Pac Sun)

o Turn Packing List without Label option should only be used if

Packing List can be prepared by the vendor via other system authorized by Mast

Packing List and Carton Label are not required by using ecVision application

• There are 2 report options available in ecVision Packing List application, namely

SSCC Report and SKU Mapping Report. • SSCC Report (See Appendix C for sample)

o This SSCC Report, Human-readable ASN, lists all cartons with the customer’s

information, such as CPO#, long SKU, short SKU, color and size codes, and the SSCC #.

o Vendors should check this report to ensure that all cartons have SSCC#

generated and they are printed on the labels that are applied on the corresponding carton of the shipment.




o Vendors should generate SSCC number in case any SSCC is found missing.

• SKU Mapping Report (See Appendix E for sample)

o This report lists all the SKU information of the MPO.

o Both Mast’s and customer’s color / size codes are listed together with the ordered and packed quantity for vendor’s reference.

o Vendors should make use of this report to ensure all the SKU information is

properly mapped.

o In addition, vendors can make use of the report to check the packed quantities vs the order.

o Vendors should contact Mast Merchandising in case they found any doubt with

the SKU information.

• Vendors are subject to chargeback penalties if they did not comply with the Packing List requirements for Mast. This is also subject to each customer’s chargeback calculation and policy stated in the Vendor Logistics guideline.




1.5 Mast UCC Labels

• The usage and format of UCC labels is subject to each customer’s requirements for shipments. (See section 1.6)

• Mast has utilized the UCC 128 barcode label for carton labeling. (See Appendix D

for sample label)

• Vendors are required to print UCC label according to the EDI requirements of Mast customers.

• Vendors are subject to chargeback penalties if they failed to apply UCC labels on

Mast cartons for customers with EDI requirements.

• The ecVision application has a built-in technology to print UCC 128 labels for each cartons specified on the Mast packing list record.

• The format of the Mast UCC label (SSCC#) :

(00) 0 1234567 123 1 99999 C

o (00) application code for UCC 128 labels, 00 means packing labels o 0 stands for carton packing

o 1234567 is a 7-digit manufacturer ID assigned by Mast customer o 123 is a 3-digit EDI vendor ID assigned by MAST o 1 is a single-digit designated for a single workstation running EDI in the

vendor’s site, ie. a vendor can set up 1 to 9 workstations. o 99999 is a 5-digit running sequence number assigned by the ecVision

application for every carton generated from the packing list.

o Note : Barcode # must not duplicate with other cartons nor with other packing lists.

• It is the factory’s responsibility to make sure that the bar code labels are of the best

quality possible when the freight leaves origin.

• Bar codes should print dark without blemishes.

• Labels should be applied evenly on cartons without creases.

• When in doubt, reprint and / or re-apply the label(s) accordingly.




• Regular printer maintenance to the manufacturer’s specifications is critical.

• Shipping cartons with un-scanable labels will result in a chargeback.

• It is the factories responsibility to make sure the bar code numbers printed and applied

to cartons match up with the ASN by use of the human readable ASN report. (See Appendix C for sample).

• Vendors are subject to chargeback penalties if they did not comply with the carton

label requirements for Mast. This is also subject to each customer’s chargeback calculation and policy stated in the Vendor Logistics guideline.




1.6 Mast EDI requirements

Division Group

Content Label Requirement

UCC Label

template?SKU needed?

PackingLists ?

Barcode Label Requirement

Mast EDI ASN

Requirement

Customer EDI ASN

RequirementA & F OPTIONAL YES YES YES YES YES YES

Victoria's Secret Stores OPTIONAL YES OPTIONAL YES

OPTIONAL

Mandatory starting from Spring 2008 *

YES NO

Victoria's Secret Direct OPTIONAL YES OPTIONAL YES

OPTIONAL

Mandatory starting from August 2007*

YES NO

Limited Stores OPTIONAL YES OPTIONAL YES OPTIONAL YES NO

Express OPTIONAL YES OPTIONAL YES OPTIONAL YES NO

Lerner OPTIONAL N/A OPTIONAL YES OPTIONAL YES NO

Lane Bryant OPTIONAL N/A OPTIONAL YES OPTIONAL YES NO

Limited Too N/A YES OPTIONAL YES Avery Dennison YES YES

Torrid N/A YES OPTIONAL YES TPM YES YES

Chicos N/A YES OPTIONAL YES TPM YES YES

Pacsun N/A YES OPTIONAL YES ecVision YES YES

Hudson Bay N/A N/A OPTIONAL YES OPTIONAL YES NO

Diesel N/A YES OPTIONAL YES OPTIONAL YES NO

Note : the usage and format of packing lists is subject to customer’s vendor logistics guideline. * Vendors will be informed by Mast for the coming new barcode label requirement.




1.7 Mast Advanced Ship Notices (856)

• ASNs contains the packing list details and the UCC label information (see Appendix C for a sample of human-readable ASN)

• Each ASN refers to a single shipment of each MPO. • Vendors should send EDI ASN to Mast. Vendors will be requested to send the ASN

to customer DC by other means, eg emails, according to Mast customers’ requirements.

• The ASN should be shown under “Sent folder” after send. Vendors should check if

any outstanding sent ASN pending in “outbox” without moving to the “sent folder”. For any outstanding ASN pending in outbox for more than 2 hours after send, vendors should contact Ecvision support for technical assistant.

• The vendor ASN will be posted to ecVision’s online web-based system.

• Vendors are subject to chargeback penalties if they did not comply with the EDI

requirements for Mast. This is also subject to each customer’s chargeback calculation and policy stated in the Vendor Logistics guideline.

1.8 Packing List Revision When a vendor needs to revise a Packing List, followings are the various conditions for reference:

• Packing List has been saved as Final and ASN has not yet been sent

o Copy the Packing List for amend o Revise the Packing List accordingly o Re-generate and re-print label(s) whenever is necessary o Re-print reports for checking o Re-print Packing List o Send ASN and continue with the other procedures

• ASN has been sent and Invoice has not been generated

o Logon to ecVision web o Search for the submitted Packing List and delete it o Inform Mast on the Packing List / ASN for deletion o Copy the Packing List for amend o Revise the Packing List accordingly o Re-generate and re-print label(s) whenever is necessary o Re-print reports for checking o Re-print Packing List o Send ASN and continue with the other procedures




• ASN has been sent and Invoice has been generated but not yet sent

o Logon to ecVision web o Search for the Invoice and delete it o Search for the submitted Packing List and delete it o Inform Mast on the Packing List / ASN for deletion o Copy the Packing List for amend o Revise the Packing List accordingly o Re-generate and re-print label(s) whenever is necessary o Re-print reports for checking o Re-print Packing List o Send ASN and continue with the other procedures

• ASN has been sent and Invoice has been generated and sent

o Inform Mast on the Packing List / ASN for deletion o Inform Mast Finance on the Vendor Commercial Invoice for deletion o Copy the Packing List for amend o Revise the Packing List accordingly o Re-generate and re-print label(s) whenever is necessary o Re-print reports for checking o Re-print Packing List o Send ASN o Logon to ecVision web o Search for the submitted Invoice and reset it as draft o Revise the Invoice and generate the printout o Submit to Mast Finance in accordance with section 2.7




1.9 Vendor Commercial Invoices (VCI) and Mast Commercial Invoices (MCI)

• Vendors should send EDI Vendor Commercial Invoices and Mast commercial

invoices (if applicable) to Mast through ecVision platform. (See Appendix F & G for samples)

• Vendors can log onto the ecVision website to find their uploaded packing lists.

• Vendors can turn their packing lists into vendor commercial invoices.

• Vendors can consolidate several packing list into a vendor commercial invoice for a

shipment group – subject to LLS’s MPO consolidation guideline.

• Vendors who handle commission / export handling costs will need to fill in the cost breakdown items in the invoice detail portion.

• Vendors are expected to use the Vendor Commercial Invoice / Factory Invoice (if

applicable) /Mast Commercial Invoice (if applicable) to clear customs.

• Factory Invoice is used only if vendors have commission arrangements.

• Mast Commercial Invoice will be used only for Mast FOB customers.

• All vendors (both LC and open account payment term) will need to submit the merchandized invoices to Mast through ecVision online system.




2.0 Payment process 2.1 Mast will process payment provided that the vendor commercial invoice (“VCI”) is

generated via ecVision platform. 2.2 Open Account Payment Term (wiring) 2.2.1 Open account vendor should submit the following documents to Mast for wiring

payment request:- a) EDI VCI; and b) Hard copy VCI; and c) Invoice Listing Report (Appendix K) printed from ecVision – sorted by “Ship Date

Range”; and d) Other documents (as per Appendix L: VCI Supplementary Guide point 4)

Vendors should send EDI VCI to Mast via ecVision platform. For other hard copy

document distribution to Mast, please refer to Appendix H for details. 2.2.2 Payment of merchandized order (MPO) for all regions is supported by Mast Finance

Account Payable Team in HK (Mast Finance AP). Please refer to Appendix H for contact list.

2.2.3 Any delay of EDI invoice or hard copy document submission and any error will affect

the payment process. 2.3 Letter of Credit Payment Term (LC)

LC vendor should submit EDI VCI to Mast via ecVision platform. In addition, vendor has to submit the hard copy documents (e.g. hard copy VCI) to advising bank according to the LC clauses for payment purpose.

2.4 VCI Layout

The VCI layout is pre-set in ecVision system. In general, each invoice must contain: • MPO number • Complete commercial invoice description (CID) from purchase order • Quantity • Unit cost • Total line cost • Country of origin • Gross weight • Net weight • Net Net weight • Mast style number




• CPO number • Carton count

2.5 Split shipment

For split shipment case, if the invoice represents total shipment of one mpo, please split the quantity for each shipment, i.e. per individual packing list. Separate VCI has to be prepared in according to the actual shipped information per individual packing list.

2.6 VCI supplementary guide – please refer to Appendix L

2.7 Exception and Error Handling 2.7.1 Once you have successfully sent out the EDI VCI via ecVision platform, i.e. Status =

“Sent” and EDI VCI is saved in “Sentbox”, vendor can amend the VCI if require. However, vendor cannot re-submit the revised EDI VCI via ecVision again once the VCI was sent. Instead, vendor have to submit the revised VCI by “Open Account System - Electronic Invoice” (Appendix M).

2.7.2 Please add a remark note to highlight this particular VCI in the “Invoice Listing

Report” for Mast Finance AP’s reference. 2.7.3 If the hard copy VCI has already been sent to Mast Finance AP office before

amendment, please inform Mast Finance AP (Appendix H) by email immediately. Please remark the email subject as “CANX_EDI_NAME OF VENDOR_VENDOR INV. REF”.

For example: CANX EDI VendorA INV#1234567 2.7.4 Under the following exceptional situations, vendor can submit VCI via “Open

Account system – Electronic invoice” (Appendix M) rather than ecVision platform:- a) Amendment to VCI after VCI successfully sent out to Mast (per 2.7.1); or b) For urgent shipment of new vendor who has not yet completed the ecVision system

set up or installation.

2.7.5 Any discrepancy or error on the documentation or non-compliance will cause delay in payment.




Appendix A Purchase Order




Appendix B A&F Packing List Header Page




Appendix B A&F Packing List Detail cont’d …




Appendix B A&F Packing List Summary Page




Appendix B VSS Packing List Header




Appendix B VSS Packing List Summary Page




Appendix C Human-readable ASN (SSCC Report)




Appendix D-1 UCC Label for VSS




Appendix D-2 UCC Label for A & F




Appendix D-3 UCC Label for VSD




Appendix E SKU Mapping Report




Appendix F Vendor Commercial Invoice




Appendix F Vendor Commercial Invoice, cont’d




Appendix G-1 Mast Commercial Invoice




Appendix G-2 Factory Invoice




Appendix H Distribution and Contact List 1) EDI Technical Support contact:

1st Tier

ecVision Hotline Support [email protected] (refer to Appendix N) Hotline: 852-2784-6562

2nd Tier

Mast Far East – Sam Chui [email protected]

Terence Ching [email protected]

Eric Ho [email protected]

Iris Siu [email protected]

Mast US – Joseph Bozzi [email protected]

Cynthia Baking [email protected]

Mast Korea – Fred Jung [email protected] Mast Taiwan – Amanda Chang [email protected] Mast Vietnam – Vincent Nguyen [email protected] Mast Shanghai – Norman Yu [email protected] Mast Sri Lanka – Chinthaka Perera [email protected] Mast India – Radhakrishna Sridhar [email protected]




Appendix H Distribution and Contact List 2) Mast Finance Contract:

Mast Hong Kong Finance Office a) Open Account (MFE/MNV) Supervisor Samuel Wong [email protected] Associate Jenny Ma [email protected] Koko Chow [email protected] Manager Ellen Leung [email protected] LC Team Supervisor Cherry Tse [email protected] Associate Carmen Wong [email protected] KoKo Chow [email protected] Manager Joan Lee [email protected] b) Open Account (MII) Supervisor Rita Szeto [email protected] Pauline So [email protected] Associate Pinky Chan [email protected] Carol Chan [email protected] Katherine Yeung [email protected] Emily Yeung [email protected] Cyrus Chan [email protected] Manager Iris Cheung [email protected] Financial Controller Wenda Leung [email protected]




Appendix H Distribution and Contact List

Mast Regional Office Mast Shanghai Yu Norman [email protected] Maggie Shen [email protected] Mast Taiwan Angel Liu [email protected] Yvonne Liu [email protected] Mast India Sambhasivan Mahesh [email protected] Atukorala Shamini [email protected] Mast Jakarta Wu Surawati [email protected] Sung Susana [email protected] Mast Korea Noh Ellen [email protected] Kim Kay [email protected] Mast Sri Lanka Atukorala Shamini [email protected] Ariyaratne Sidath [email protected] Mast Vietnam Le Lily [email protected] Mast Israel Sharon Weizman [email protected] Mast Italy Maurizio Fausti [email protected] Silvia Da Pozzo [email protected]




Appendix H Distribution and Contact List 3) For vendor who has open account payment term with Mast, for payment purpose,

vendor has to send the Invoice Listing Report, hard copy VCI and other documents (please refer to Appendix L) to Mast as described below:

a) “Invoice Listing Report” (Appendix K) sorted by “Ship Date Range” can be

printed out from ecVision application. b) All the above said documents to be sent to the following email address with email

subject as “NAME OF VENDOR_EDI_SHIP DATE RANGE”. For example: VendorA_EDI_14Mar07-20Mar07

i) Invoices bill to Mast Industries (Far East) Limited (MFE) or Mast Industries N.V. (MNV) for MPO issued by MFE or MNV

Mast MFE AP Global email: [email protected]

ii) Invoices bill to Mast Industries Inc. (MII) for MPO issued by MII Mast MII AP Global email: [email protected]

c) For the invoices issue to MFE or MNV, you can send the full set hard copy

documents to the following address

i) Hong Kong – 8/F., Trade Square, 681 Cheung Sha Wan, Kowloon, Hong Kong

Attn: MFE Finance – AP

ii) Non-Hong Kong – Regional office d) The full set hard copy documents should be sent to Mast on a timely basis per

below:-

• FOB and FCA terms – Within 3 days on / after shipment date; • DDP terms – Within 3 days on / after goods receive by DC

Payment will be processed on weekly basis and pay in accordance to the payment term.




Appendix I Inspection Report Sample




Appendix J Certificate of Compliance Sample




Appendix K Invoice Listing Report Sample




Appendix L VCI Supplementary Guide EDI PO, ASN & Invoicing – Preparation and submission of Vendor Commercial Invoice (VCI) for Payment Process 1. Preparation of EDI VCI:

A. XpressChain

Currently, the packing list and ASN are prepared in XpressChain of ecVision. The XpressChain is an offline system. There is no synchronization between XpressChain and the Invoice module. Vendor has to press “Receive” to download before preparation of both packing list and ASN. Vendor has to press “Send” to upload of packing list to Invoice Module before VCI preparation.

B. Invoice Module

• After VCI has been turned from Packing List uploaded from XpressChain, vendor has to review the invoice information which includes unit price, quantities and other invoice descriptions.

• If there is any discrepancy in the unit price (i.e. unit price per VCI does not matched with unit cost per MPO), a static message of “The unit price in invoice detail is different from latest MPO(s)” will be shown in header of respective VCI. Vendor has to contact Mast Sourcing Team to follow up immediately.

• Before pressing the button “SEND”, the draft VCI will be saved in “Inbox” with status “Draft” or “Finalized”.

• Watermark of “DRAFT” will be removed and Invoice Date will be printed after pressing of “SEND” button in the Invoice folder.

• Status of EDI VCI after pressing “SEND” button in the Invoice Module:- o Press “Send” button to send invoice to ecVision server. EDI VCI

will stay in ecVision server before submission to Mast. The invoice status is “RTS” and is stored in folder “Outbox”.

o After submission to Mast, the invoice status is changed to “Sent” and saved in folder “Sentbox”.

o If the invoice unit price does not match to latest MPO, the invoice will be rejected. The invoice status is “Rejected” and is saved in “Rejectedbox”. Vendor can re-send the invoice after revision.




Appendix L VCI Supplementary Guide

C. If there is any discrepancy in unit price, • While it is kept in “Outbox” with status of “RTS”, vendor can amend the

VCI by pressing “EDIT” and re-send again. • While it is kept in “Sentbox” with status of “Sent”, vendor can amend the

VCI by pressing “EDIT”, but re-submit to Mast HK Finance by “Open Account System - Electronic Invoicing” program (please refer to Appendix M).

• While it is kept in “Rejectedbox” with status of “rejected”, vendor can amend the VCI by pressing “EDIT” and re-send again.

D. Mast will only accept VCI submitted from ecVision server for ONE time.

2. Special notes in VCI preparation:

A. The VCI invoice number (e.g. 0000123F06) in header folder is automatically generated from ecVision system. Vendor has to input Vendor’s own invoice reference to the field “Vendor Invoice Reference”. For inquiry, please quote both the VCI invoice number and vendor’s own invoice number per “Vendor Invoice Reference”.

B. NetNet weight, Net Weight and Gross Weight are carried forward from Packing List by MPO and are not editable.

C. Manufacturer name and address fields is editable. D. Cost breakdown field will be applicable for vendor has buying commission and

middleman charge arrangement. E. Information to be inputted in text field “Remark” in the “Header” folder, which

include: • Bank information such as name of bank, address, account number, LC

details • Shipping marks • Name of exporter – provide name of responsible employee of the exporter

F. Information to be inputted in text field “Breakdown Summary” in “Detail” folder, i.e. by style number, which include: • Visa description • The maximum number of characters inputted in the field “Visa No.” is 20.

For visa number more than 20 characters, please type the details in the text field

• If there are multiple country of origins for the same MPO, such as pant with belt, please mark the detailed country of origins separately in the text field

G. Term of Sales – please revise the term of sales carried forward from MPO to include name of Port. For example, revise “FOB” to “FOB Hong Kong” and so on.




Appendix L VCI Supplementary Guide

3. MPOs consolidation – please follow the SOP and guideline of MPOs consolidation issued by LLS separately.

4. Other documents required for Payment

A. Orders issued by Mast Industries Inc.

Division Inspection report (Appendix I)

PAC 1 set Others n/a

B. Orders issued by Mast Industries (Far East) Ltd.

Division Compliance certificate (Appendix J)

Inspection report (Appendix I)

Mast Limited Brands – EXP/LTD/HBL/VCS/VCL/VSS/PNK/PKS/PKD

n/a n/a

ANF/HOL/ACS/AFK n/a 1 set Other Mast Independent Clients Group’s orders

n/a 1 set

C. Orders of Mast Industries N.V. – countersigned invoice and

Division Compliance certificate (Appendix J)

Inspection report (Appendix I)

Mast Limited Brands – EXP/LTD/HBL/VCS/VCL/VSS/PNK/PKS/PKD

n/a n/a

ANF/HOL/ACS/AFK n/a 1 set Other Mast Independent Clients Group’s orders

n/a 1 set

For the process of countersign invoice as required by special regional offices of Mast, please contact respective regional office (Appendix H).




Appendix M Open Account System - “Electronic Invoice” Supplementary Guide 1. Preparation of electronic invoice text file

A) For installation of “Open Account System” for the preparation of Electronic Invoice Text File, please contact Mast Finance AP associates (Appendix H) for the “Installation Guide” and “User Guide” document for installation and reference.

B) Vendors can prepare the electronic invoice text file according to the “User Guide”

C) If vendors have several vendor names record with Mast, please ensure each vendor name is correctly selected before input.

D) Check correctness of batch total shown in the input screen against the total amount of invoices submission

E) For easy identification, please save the electronic invoice text file with your company name and date as the filename. For example, VendorA_13Mar07.txt

F) Electronic invoice text file should be sent to Mast via email with the documentation stated per below section 2. a) Invoice to MFE or MNV (for MPO issued by MFE or MNV) o Mast MFE AP Global emails account: [email protected]

b) Invoice to MII (for MPO issued by MII) o Mast MII AP Global emails account: [email protected]

G) Please indicate the invoice batch dollar total in your email H) There is no limit in number of invoice/mpo in the electronic invoice input tool.

2. Hard copy of revised VCI or VCI, other documents (please refer to Appendix L: VCI Supplementary Guide point 4) and the electronic invoice text file (per above section 1 F) should be sent to Mast Finance AP. Please refer to Appendix H for the details of distribution list.

3. Error handling

A) If any error is found in the invoice / other documents, regional office / Mast Finance AP will inform vendor for the error. Vendor should remove the rejected invoice item and re-submit the electronic text file by excluding the rejected item. Otherwise, it may cause delay in payment process of the whole batch invoice.

B) Vendor has to follow up the rejected item and re-submit the correct hard copy and electronic text file in the next batch for payment processing.




Appendix N ecVision Customer Services Support Hours

ecVision HK Support Mon to Fri – 9am to 6pm; Sat 9am to 1pm HK time Email : [email protected] Phone : +852-2784-6562 ecVision US Support Mon to Fri – 9am to 5pm EST Email : [email protected] Phone : +1-732-582-3909 Italy Reseller - Aton Spa Mon to Fri – 9am to 6pm Italy time Email : [email protected] Phone : +39-0422618576 Turkey Reseller – Sertas Mon to Fri – 9am to 6pm Turkey time Email : [email protected] Phone : +90-232-4625020 Srilanka Reseller – Abas Mon to Fri – 9am to 5pm; Sat 9am to 1pm LK time Email : [email protected] Phone : +94-11-2591898 Korea reseller – EI System Mon to Fri – 9am to 6pm Seoul time Email : [email protected] Phone : +82-2-557-1357 Taiwan reseller – Tranz Mon to Fri – 9am to 5pm Taipei time Email : [email protected] Phone : +886-2-3322-3470




Appendix N ecVision Customer Services Support Hours

Indonesia reseller – DKP Mon to Fri – 9am to 5pm; Sat 9am to 1pm Indonesia time Email : [email protected] Phone : +62-216410730 India reseller - Indus Infoways Mon to Sat – 9am to 6:30pm India time Email : [email protected] Phone : +91-80-41369785 Singapore reseller – Sato Mon to Fri – 9am to 4:45pm Singapore time Email: [email protected] Phone : +65-6273-6455

MAST EDI SOP - Vendor EDI Processing Guide

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