The Art of Coaching Employees - Part 2
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The Art of Coaching Employees
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Transcript of The Art of Coaching Employees - Part 2
The Art of Coaching Employees
The 4 must-do’s for good coaching
This is Olga.
This is Olga. She’s an obscure Russian Duchess we found on Wikipedia.
This is Olga. She’s an obscure Russian Duchess we found on Wikipedia.
But what’s important is that her name is Olga. And we needed an Olga to help you memorize the 4 must-do’s for good coaching.
Must-do
#1
L
Observe
G
A
When Observing
When Observing
Don’t be quick to judge
Test your theories
When Observing
Don’t be quick to judge
Test your theories
Look at yourself
When Observing
Don’t be quick to judge
Test your theories
When observing
Don’t be quick to judge
Look at yourself
Are you the problem?
Must-do
#2
Listen
Observe
G
A
When Listening
When Listening
Stop talking
Mind your nonverbals
When Listening
Stop talking
Mind your nonverbals
Listen to understand
When Listening
Stop talking
Mind your nonverbals
Listen to understand
When Listening
Stop talkingNot to
Respond
Must-do
#3
Listen
Observe
Give Feedback
A
…
When Giving Feedback
When Giving Feedback
Ask permission
Be timely
When Giving Feedback
Ask permission
Be timely
Focus on behaviors
When Giving Feedback
Ask permission
Be timely
Focus on behaviors
When Giving Feedback
Ask permissionNot the
Individual
Must-do
#4
Listen
Observe
Give Feedback
Ask Questions
?
When Asking Questions
When Asking Questions
Ask one Q at a time
Don’t ask leading Q’s
When Asking Questions
Ask one Q at a time
Don’t ask leading Q’s
Ask open-ended Q’s
When Asking Questions
Ask one Q at a time
Follow these 4 must-do’s and you’ll be coaching effectively in no time.
Thanks for Reading!
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