Art of agile coaching

Click here to load reader

Embed Size (px)

Transcript of Art of agile coaching

  • Art of Agile coachingA-B-C

  • Credits

    Craig Smith, Agile Coaching Workshop

    Lyssa Adkins and Michaels Agile Coaching Session

    Lasse Ziegler on Coaching Conversation

  • Anybody-can-Become-a-Coach

  • an agile coach is

    someone who takes teams beyond getting agile practices up and running, into their deliberate and joyful pursuit of high performance

    development relationship direction

    accountability results

  • SME (VS) Influencer

  • Trainer

    Coach

    Facilitator

    Consultant

  • The essence of Coaching Conversation

  • Arc of the Coaching Conversation

    Clients agenda Self-management Exploration (Listening, Powerful Question) Accountability / Action

    Create the environment

    Whats their agenda?

    Explore the Topic

    Are my biases Showing? Narrow down

    Actions

    Commit to actions

  • Meta Level

    Conversation Level

    Structure of a Coaching Conversation

  • Meta Level

    Conversation Level

    Structure of a Coaching Conversation

    Create

    an en

    vironm

    ent

    Show interest and have a good small-talk

    Contact

  • Meta Level

    Conversation Level

    Structure of a Coaching Conversation

    Whats their agenda?

    Create an environment

    Contract

    Contact

  • 1st person Perspective

    2nd person Perspective

    3rd person Perspective

    3 Fundamental Perspectives

    How I see it, What I experience

    How we interact, What we value together

    Tangible realities viewed factually

  • Meta Level

    Conversation Level

    Structure of a Coaching Conversation

    Whats their agenda?

    Create an environment

    Contract

    Are my biases showing?

    Contact

  • Level 1 - Internal ListeningIts all about my thought, my judgements, my feelings, my expertise

    Levels of Listening

    Level 2 - Focused ListeningHard-wired connection to other, lose awareness of outside world

  • Meta Level

    Conversation Level

    Structure of a Coaching Conversation

    Whats their agenda?

    Create an environment

    Contract

    Are my biases showing?

    Explore the Topic

    Contact

  • They are truly open

    Powerful Questions

    They send a person in the direction of discovery, not to be specific destination.

    They are not asked with a correct answer in mind They invite introspection They may reveal additional solutions They almost always lead to greater creativity and insight

  • What else? What is at risk? What is important about that? What might help look like?

    Powerful Questions

  • Simple (linear assumptions)

    Complex (circular assumptions)

  • Simple (linear assumptions)

    Complex (circular assumptions)

    Past

    (Orie

    ntin

    g In

    tent

    )Future (Influencing Intent)

  • Simple (linear assumptions)

    Complex (circular assumptions)

    Past

    (Orie

    ntin

    g In

    tent

    )Future (Influencing Intent)

    Clarification Defining Examine Intentions

    Picture based on facts: Who is involved? What is the problem? How did it start? Where did it begin?

  • Simple (linear assumptions)

    Complex (circular assumptions)

    Past

    (Orie

    ntin

    g In

    tent

    )Future (Influencing Intent)

    Clarification Defining Examine Intentions

    Picture based on facts: Who is involved? What is the problem? How did it start? Where did it begin?

    Behaviour? Different perspectives? Explore Intentions

    Position, relationship an context: How do you think that X,Y,Z are experiencing this situation? In what context is the challenge biggest? Who is most/least satisfied?

  • Simple (linear assumptions)

    Complex (circular assumptions)

    Past

    (Orie

    ntin

    g In

    tent

    )Future (Influencing Intent)

    Clarification Defining Examine Intentions

    Picture based on facts: Who is involved? What is the problem? How did it start? Where did it begin?

    Hypotheses Questions Possibility Questions Scenario Questions Miracle Questions

    Perspectives, strategies, hypothesesand possible actions: Imagine that the problem is solved. What was done in order to achieve this? If you could do anything to solve this problem, what would do? Which expectations about the future would make sense for X,Y and Z?

    Behaviour? Different perspectives? Explore Intentions

    Position, relationship an context: How do you think that X,Y,Z are experiencing this situation? In what context is the challenge biggest? Who is most/least satisfied?

  • Simple (linear assumptions)

    Complex (circular assumptions)

    Past

    (Orie

    ntin

    g In

    tent

    )Future (Influencing Intent)

    Clarification Defining Examine Intentions

    Picture based on facts: Who is involved? What is the problem? How did it start? Where did it begin?

    Indicative Confronting Instructing

    Setting the Course: What Objectives? Which goals? Actions - who, what and whom? Tasks to do until next time?

    Hypotheses Questions Possibility Questions Scenario Questions Miracle Questions

    Perspectives, strategies, hypothesesand possible actions: Imagine that the problem is solved. What was done in order to achieve this? If you could do anything to solve this problem, what would do? Which expectations about the future would make sense for X,Y and Z?

    Behaviour? Different perspectives? Explore Intentions

    Position, relationship an context: How do you think that X,Y,Z are experiencing this situation? In what context is the challenge biggest? Who is most/least satisfied?

  • Arc of the Coaching ConversationClients agenda Self-management Exploration (Listening, Powerful Question) Accountability / Action

    What you will do? By When? How will I know?

    Create the environment

    Whats their agenda?

    Explore the Topic

    Are my biases Showing? Narrow down

    Actions

    Commit to actions

    What you will do? By When? How will I know?

  • Meta Level

    Conversation Level

    Structure of a Coaching Conversation

    Whats their agenda?

    Create an environment

    Contract

    Are my biases showing?

    Explore the Topic

    Narrow down Actions

    Commit to Actions

    Contact

  • Credits

    Craig Smith, Agile Coaching Workshop

    Lyssa Adkins and Michaels Agile Coaching Session

    Lasse Ziegler on Coaching Conversation

  • www.santhoshvijay.com

    http://www.santhoshvijay.com