The 5 Keys to Engaging Millennials
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Transcript of The 5 Keys to Engaging Millennials
Engaging Millennials
The 5 Keys to
Is there anything more important than ensuring
your millennial employees are completely engaged?
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So how can you fully harness the insane
potential that your young employees are ready to unleash- given the right
conditions?www.E3.solutions
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Simply focus on the following 6 areas:
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Simply focus on the following 6 areas:
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Communicationwww.E3.solutions
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Communication consistently ranks as the
most important leadership trait, yet it is also the one
most lacking amongst leaders today.
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The way millennials communicate is
instantaneous and they expect, and need, clear
communication and immediate feedback.
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However, according to a recent Gallup report:
Managers aren't providing the feedback millennials
want or need.www.E3.solutions
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Only 21% of millennials meet with their manager on
a weekly basis.
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However managers that meet with their direct
reports on a consistent basis see engagement
scores more than double (44% as opposed to 20%).
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So check-in with your millennials at least once a
day.
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They also need to know what their work priorities
are and why it's important to the big picture.
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Don't ever assume they have those answers!
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And as their manager don't be afraid of over communication!
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Remember, the quality and frequency of your
communication with your employees has a direct impact on their level of
engagement and performance!
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Connection
Millennials are connected to everything and everyone.
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They want and expect their boss to be more than a
delegator of orders!
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Remember 1 out of 2 employees will leave their
job because of a lousy boss- one they didn't
feel any connection to.www.E3.solutions
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Not to mention that leaders with strong personal ties to
their direct reports have employees with far higher engagement rates than
those that don’t.www.E3.solutions
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To connect with your millennials, create greater trust and loyalty by being
more authentic.
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Great leaders don’t fret over public opinion and
neither should you.
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Let go of who you think you should be, and just be
yourself.
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You will gain their trust and respect in the process.
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Be vulnerable and Show them the real you.
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We all have the same fears of not being good enough,
smart enough or worthy enough, so why pretend you are the exception?
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Focus on your social and emotional intelligence.
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How are you coming across?
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Are you seeing yourself in their shoes?
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What are they feeling?
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Really listen to them, focusing on their tone and body language, and what's not being sad as much as
what is.www.E3.solutions
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Carve out some time each week to grab lunch or a
coffee with your key team members.
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Find out what they enjoy doing outside of work and
get to know them personally.
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Let them know that you and the company care for
them.
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As their need to belong is met, they will give more of themselves, which, in turn, fuels their next need: their
need to contribute.www.E3.solutions
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Contribution
We all want to be doing something significant with our lives and have those
efforts recognized.
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According to Gallup's latest report on millennials:
Young employees find purpose to be more
important than paycheck.www.E3.solutions
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If your millennials have no idea how their work makes
a difference than you'll probably be looking for their replacement in the
very near future.www.E3.solutions
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Employees are happiest when they know they are making a difference and helping others, however, their contribution often
goes unnoticed.www.E3.solutions
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This can quickly lead to resentment and disengagement.
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Don't forget that for the last twenty years we've rewarded them for
everything- including twelfth place finishes.
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So recognize and publicly celebrate their
accomplishments whenever possible.
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You could also share a client's story that shows
them how they made a difference in someone
else's life.www.E3.solutions
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Freedom
Self-direction is the key to performance, creativity and
engagement.
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Employees are far more loyal and productive in
workplace environments that respect their freedom and encourage their self-
expression.www.E3.solutions
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Millennials get this better than the rest of us, yet we are still stifling their creativity- holding onto outdated management
theories that don’t work.www.E3.solutions
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To ensure they feel a sense of autonomy:
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Remind them that everything they do is their
choice.
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Choice is power, and when your junior workers believe they have a choice they will become more engaged in
the process.www.E3.solutions
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Align their choices with their values, not their fears.
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When we choose from fear, our actions lack power.
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When we choose from our values our actions have
more power, more meaning and more energy.
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You can also give your employees more flexibility
to accommodate their schedules.
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Self-direction is the key to performance, creativity and
engagement.
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Who works 9-5 anymore?www.E3.solutions
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And decentralize whatever authority you can so your
workers have more decision-making power.
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This will empower your team members and make your company much more
efficient.
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Growth
If your millennials feel they aren't making progress in
their personal and/or professional development
they will soon become disconnected and seek opportunities elsewhere.
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Ensure that each employee is constantly challenged so
that they can grow.
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Talk to your millennials about their career path and
provide ways they can develop their leadership
skills.www.E3.solutions
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More than six in ten millennials (63 percent) say their “leadership skills are not being fully developed” according to a report by
Deloitte.www.E3.solutions
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If you can’t offer them onsite leadership
development then let them attend conferences
or workshops that will develop them so they can advance in their careers.
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You could also encourage them to attend a
local Toastmasters club- or better yet- start one at your
company.www.E3.solutions
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You can also help your millennials grow and build confidence by ensuring
they focus on their unique strengths and capabilities:
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If your millennials feel they aren't making progress in
their personal and/or professional development
they will soon become disconnected and seek opportunities elsewhere.
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Focusing on their weaknesses is the
quickest way to disengagement land.
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Another way to promote growth is through
modeling.
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Have inexperienced employees watch other
colleagues with similar skills perform more advanced
tasks.www.E3.solutions
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Seeing others with similar abilities succeed at a task
will help them develop positive, “can-do” beliefs.
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Finally, optimize the working environment so it inspires
high productivity.
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Make sure it’s a vibrant, energetic, stress-free
workplace where employees get the food, exercise, rest and water
their bodies need so they can perform at their best.
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Focusing on their weaknesses is the
quickest way to disengagement land.
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Focusing on their weaknesses is the
quickest way to disengagement land.
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Conclusion
The most engaging leaders are unleashing the
full power and creative energy of their millennials by focusing
on these five areas:www.E3.solutions
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Communication Connection Contribution
Freedom Growthwww.E3.solutions
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Great leaders know that what really motivates
millennials – once their basic financial needs have
been met.…www.E3.solutions
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….is their desire to learn, grow and develop as leaders, connect and
collaborate with others and contribute meaningful work.
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To become a more influential leader click here and download your free
Leadership Workbook