The 10 Most Empowering Things About Corepoint Integration Engine
-
Upload
chad-johnson -
Category
Health & Medicine
-
view
1.101 -
download
2
description
Transcript of The 10 Most Empowering Things About Corepoint Integration Engine
“It’s one thing to call support when we are stumped and need help. Every vendor provides
that. But actively working to empower customers is very different, and that is the kind of
knowledge transfer and support Corepoint Health provides.”
DAVID MARICHAL, ASSISTANT EXECUTIVE OFFICER AT RADIOLOGY & IMAGING SPECIALISTS
Corepoint Integration Engine
HIS
EHR ED
Rx
ExternalProviders
EMR
LIS
Critical Care
RIS
OtherSystems
DEPLOY QUICKLY
TEST
AS
YOU C
ONFIGURE
ENSURE AVAILABILIT
Y –
NAT
IVEL
Y
MA
NAG
E ANYWHERE
The 10 Most Empowering Things about Corepoint Integration Engine
1 Ease of Use
If you ask any Corepoint Health customer how they find Corepoint
Integration Engine empowering, they will tell you that it all starts with
the product being easy to use.
From many years of hands-on interfacing experience, Corepoint
Integration Engine was designed to balance robust processing with
intuitive features:
■■■ Complete complex interfaces in a simple, confident way;
no programming required.
■■■ Build simple interfaces with a quick drag-and-drop
approach.
■■■ Implement data parsing rules in minutes instead of
hours, using simple test and conformance checking
along the way.
■■■ Reduce the learning curve for new or existing team
members to work on new interfacing projects.
Corepoint Integration Engine was designed to
empower you to take control of your time and projects
with greater confidence and capabilities.
“Prior to Corepoint Health, more programming
knowledge was needed to develop and maintain the
interfaces. Corepoint is easy to use and it is intuitive.
Even when I don’t know how to do something, I can
intuitively figure it out.” KELLEY MCFARLAND, INTERFACE ANALYST, NORTH KANSAS CITY HOSPITAL
1
2 Consolidated Monitoring, Alerting and Logging
We understand that effective integrated facilities monitor their interface
environment and consider information trends, alerts and log files as an
influential part of their integration strategy.
Take control of your integrated application environment with Corepoint
Integration Engine by using our web-based console to unite the moni-
toring, alerting, and logging features, including:
■■■ Tailored alerting and monitoring that makes you aware
of problems before they disrupt your workflow and
operations.
■■■ Search tools let you track, review, and filter to an individual
message, group of messages, or messages with a shared
characteristic such as a patient ID.
■■■ Configurable user profiles provide you with customizable
views and permissions for individual users, depending on
which connections are most relevant.
“The enhanced monitoring capabilities in Corepoint
Integration Engine ensures we are proactive in our
service levels. The comprehensive log management
capabilities ensure that we have detailed backups as
well as the ability to easily resend messages if needed.”
SCOTT PERRY, OPERATIONS MANAGER, ARNOT OGDEN MEDICAL CENTER
2
3 Implementation Confidence
We understand that you need absolute confidence in your integration
engine so that you can focus time and energy on your most important
projects. With end-to-end testing and other ease-of-use features,
Corepoint Integration Engine empowers you to quickly implement
connections and deliver completed interfaces.
■■■ Know where to focus your efforts with testing capability available
at every iterative modification.
■■■ Compare inbound and outbound messages with highlighted differences
in the message structure.
■■■ Analyze mapping logic to identify which elements are consuming the
most processing time to fine-tune performance.
“The implementation process was so smooth that
none of the internal staff or other application vendors
recognized the transition to Corepoint Integration
Engine running in the middle. It was completely
seamless.” THERESA PALASOTA, SR. PROGRAMMER ANALYST,
GEORGETOWN HOSPITAL SYSTEM
3
4 Dedicated and Knowledgeable Support Team
Corepoint Health has a dedicated team of diverse and experienced
support personnel to ensure that you are not alone in solving any
interface challenge.
■■■ Our customer service team is easily accessible by phone or email 24/7.
We are there to help when it matters to you the most.
■■■ Our position as #1 in KLAS® for the last two consecutive years is
another demonstration of our commitment to you and the healthcare
IT industry.
■■■ We will listen closely when supporting you, and we will act on new
requirements, translating them into new features or functionality for
our product roadmap.
Corepoint Health is exclusively focused on healthcare software, allowing
us to concentrate on the issues that matter to you the most as a health IT
professional. Our extensive expertise provides the foundation needed
for you to have confidence in our company, product and support.
“Corepoint Health’s customer support is fabulous.
If I get stuck, I don’t have hours to spend figuring
something out. I know I make a call and get things
resolved in just a few minutes. That kind of peace
of mind is just wonderful.” RAMONA SKINNER, SYSTEM ANALYST, ANNE ARUNDEL MEDICAL CENTER
4
5 Adaptability to Standards
With the ever-changing landscape of healthcare standards, Corepoint
Integration Engine stays ahead of the curve, providing you the
features and functions necessary to adapt to the latest industry stan-
dards and government requirements. From GreenCDA to EHR Modular
Certification, the Corepoint Health approach is to lead the industry,
whatever the latest standards.
A proof point is the fact that Corepoint Integration Engine is the first
integration engine to gain ONC certification as an EHR Module.
Corepoint Integration Engine seamlessly works with standards such
as: HL7 (Versions 2 and 3), HL7 CDA and CCD, CCR, X12, NCPDP, DICOM,
XML, and delimited files, among others.
When you need flexibility in connecting, Corepoint Integration
Engine has you covered as well with support for Web Services, FTP,
databases, file support, and others.
By listening to you, we adapt our integration engine to accommodate
the demanding requirements of the healthcare technology industry; we
include the features and functionality you need to make it work.
“An important key element to both of these projects
was getting the right data in the right format.
Fortunately, once we selected Corepoint Integration
Engine, it simplified our ability to support workflow
that required HL7; the tool was easy to work with
and implement.” TODD THOMAS, CIO, AUSTIN RADIOLOGICAL ASSOCIATION
5
6 Configurable User Profiles
Corepoint Integration Engine enables you to distribute monitoring
capabilities to other departments or specific users, empowering the
people closest to the application to be proactive on their interface alerts.
■■■ Customize and designate user privileges, including access to start/
stop and view message log files.
■■■ Assign access rights to an individual or group of user profiles to monitor
interface connections pertinent only to their relevant workflows.
■■■ Audit logs provide added security by tracking who has signed into the
system and when.
Configurable user profiles empower you to share the responsibility of
being the first level of support.
“We now can delegate interface monitoring
responsibilities to specific individuals, particularly
in our lab and radiology units…our analysts know
exactly the status of the interface at all times.” AL RESPESS, INTERFACE ADMINISTRATOR, WEST JEFFERSON MEDICAL CENTER
ORUADT
HIS
Interface Staff
Operations Staff Lab User
LIS
ORUADT
Corepoint Integration
Engine
6
7 Interface Version Control Management
Corepoint Integration Engine includes native interface version
control to empower your teams to easily manage the transitions between
development, test, and production.
Through our version control functionality, you can track interface history,
compare current interfaces to past interfaces, and roll back to previous
version of the interface engine in the event of an emergency. And, you
decide which version of the configured interfaces are running at any time.
Multiple members of your team can work in parallel in the Corepoint
Integration Engine environment. When the time comes to commit
changes, Corepoint Integration Engine provides an intuitive way for
you to resolve conflicts among multiple users.
“Corepoint Integration Engine delivers the type of
version control features we need… Corepoint Health
understands our requirements and the
health IT market.” DALE MULLINS, INTERFACE ENGINEER, CABELL HUNTINGTON HOSPITAL
7
8 Native High Availability
Corepoint Integration Engine provides a native high availability
solution, empowering you to gain increased confidence over the interface
connections and uptime of data processing.
With Corepoint Health’s native high availability solution, there is no
need for you to rely on a third party failover mechanism. Our Assured
Availability™ ensures:
■■■ Message persistency.
■■■ Configuration persistency.
■■■ Automated monitoring of I/O status and network.
■■■ Seamless integration with native alerts.
If there is ever a problem with the primary server, the backup server
immediately takes over and continues processing.
“Corepoint Integration Engine’s approach increases
our confidence since their native high availability
capabilities ensure all messages are persisted in the
backup server, guaranteeing no message is lost.” BRANDON LEWIS, SYSTEMS ENGINEER, IVINSON MEMORIAL HOSPITAL
8
9 User Help and Documentation
Corepoint Integration Engine provides you with extensive documen-
tation on how to use the product most effectively.
■■■ Cookbook examples guide you through the implementation of the
solution within the context of common workflow scenarios.
■■■ Context-sensitive help directs you to the documentation specifically
related to the object being used at that time.
■■■ Self-documenting features provide you with valuable interface docu-
mentation for future projects.
“I have found the documentation is incredibly extensive.
I always remind myself, ‘just hit the F1 key,’ and I can
always find what I need!” JULIE PRATT, INTEGRATION ANALYST, WYOMING MEDICAL CENTER
9
10 Metrics Reporting
Corepoint Integration Engine metrics provide you with a historical
view of connections and system information. Using the metric informa-
tion, you can quickly determine what events may be influencing the
performance and effectiveness of the integration engine. Common
events include an increase in message volume or increase in number
of connections.
The detailed metric information also provides the ability to look at trending
to proactively:
■■■ Customize and trend server metrics that are important to you for
planning purposes.
■■■ Troubleshoot server issues by pinpointing CPU usage, memory usage,
and other metrics at the specific time of concern.
■■■ Combine metrics data with repository history and log files in order
to debug a single interface or the enterprise.
“The greatest impact Corepoint Integration Engine has
had on our environment is that it takes less time to
manage our interface environment on a regular basis,
and has made maintaining the environment a proactive
process instead of a reactive one.” DARON JOHNSTON, APPLICATIONS PROGRAMMER, WOMAN’S HOSPITAL
Sample Reports
■■■ Message Counts
■■■ Queue Depths
■■■ CPU Usage
■■■ Memory Usage
■■■ ADT and ORM counts
■■■ Disk Space Free
■■■ Disk Queue Length
■■■ Msg Cnts and CPU Usage
■■■ Msg Cnts and Disk Queues
■■■ NISvc CPU vs. Memory
10
■■■ Customer Perspectives – corepointhealth.com/youempowered ■■■ White Papers – corepointhealth.com/resource-center■■■ HL7 and Health IT Insights – HL7Standards.com
Discover More
“Corepoint Health is my security blanket in the big, complex world of healthcare integration.”
WILLIAM SMITH, APPLICATION MANAGER, ATLANTIC GENERAL HOSPITAL
FOLLOW US AT:
Twitter.com/CorepointHealth Facebook.com/CorepointHealth
To schedule a demonstration, email [email protected].