Thailand’s CROSS -CULTURAL · relationships – which are truly CROSS-CULTURAL. In our ... whole...
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Client Feedback “Without doubt, one of the most valuable experiences I have had in Thailand; I am sure the same holds true for all the members of my team.” Wilfried Assche Managing Director Procter & Gamble Thailand Join Our 2-Day, Open-House, Cross-Cultural Management & Communication Workshop Experience first-hand Thailand’s most trusted and results-oriented management orientation workshop designed for, & delivered to, Fortune 1,000 expatriate leaders & their Thai colleagues C ROSS -C ULTURAL Thailand ’s Communication Learning Specialists We offer a fantastic opportunity for Thais to learn about “international” management practices; and for Ex- pats to learn Thailand-specific management skills to gain a thorough understanding of working, leading, and living in Thailand. In fact, we have pioneered in building workshops – and working relationships – which are truly CROSS-CULTURAL. In our workshops you will see models for creating ideal working relationships between Thais and Expatriates in the work place. Simply put, our program is not a one-way orientation for Expatriates; but rather a unique opportunity for Thais to learn as much about how to work impressively with Expatriates, as well. Do Thai staff and managers, for example, fully appreciate and practice high enough levels of assertiveness? Do they show accountability? Do they speak up in meetings? Initiate ideas ? Disagree with the boss when he or she is wrong? If they don’t do these things, what can be the consequences? Can you imagine the costs? All these skills are awaiting your organization’s Thai personnel at our Training Program. To gain, though, the maximum benefit for teamwork, we strongly encourage each company to nominate Thais together with Expatriates. This pays off when both the Ex-pat and Thai return to the workplace together and can coach and support each other. Because of the potential benefit, we offer a Package Fee which favors the organization that opts to train the Ex- pat and Thai together. See details on the following page. Do join us and benefit from the relationships and skills that will translate into better results, working spirit, and benefits for your organization. Sincerely, Dr. Henry Holmes Founder and Chairman, CCM Henry Holm
Transcript of Thailand’s CROSS -CULTURAL · relationships – which are truly CROSS-CULTURAL. In our ... whole...
Client Feedback“Without doubt, one of the most
valuable experiences I have had in
Thailand; I am sure the same
holds true for all the members of
my team.”
Wilfried Assche Managing Director Procter & Gamble
Thailand
Join Our 2-Day, Open-House, Cross-Cultural Management & Communication Workshop
Experience first-hand Thailand’s most trusted and results-oriented management orientation workshop designed for, & delivered to,
Fortune 1,000 expatriate leaders & their Thai colleagues
CROSS-CULTURAL Thailand’s
Communication Learning Specialists
We offer a fantastic opportunity for Thais to learn about “international” management practices; and for Ex-pats to learn Thailand-specific management skills to gain a thorough understanding of working, leading, and living in Thailand. In fact, we have pioneered in building w o r k s h o p s – a n d w o r k i n g relationships – which are truly CROSS-CULTURAL. In our workshops you will see models for creating ideal working relationships between Thais and Expatriates in the work place. Simply put, our program is not a one-way orientation for Expatriates; but rather a unique opportunity for Thais to learn as much about how to work impressively with Expatriates, as well.
Do Thai staff and managers, for example, fully appreciate and practice high enough levels of assertiveness? Do they show accountability? Do they speak up in meetings? Initiate ideas? Disagree with the boss when he or she is wrong? If they don’t do these
t h i n g s , w h a t c a n b e t h e consequences? Can you imagine the costs? All these skills are awaiting your organization’s Thai personnel at our Training Program.
To gain, though, the maximum benefit for teamwork, we strongly encourage each company to nominate Thais together with Expatriates. This pays off when both the Ex-pat and Thai return to the workplace together and can coach and support each other. Because of the potential benefit, we offer a Package Fee which favors the organization that opts to train the Ex-pat and Thai together. See details on the following page.
Do join us and benefit from the relationships and skills that will translate into better results, working sp i r i t , and benefit s for your organization.
Sincerely,
Dr. Henry HolmesFounder and Chairman, CCM
Henry Holmes
JANUARY 30 - 31
MARCH 19 - 20
MAY 21 - 22
JULY 17 - 18
SEPTEMBER 25 - 26
NOVEMBER 20 - 21
DATES FOR THE
WORKSHOP IN 2013
*
WORKSHOP OBJECTIVES:
To help Thais penetrate and master the key management concepts practicedby “international” managers
To help Expatriates and their spouses get “up to speed” on the essentialconcepts and skills for managing effectively with Thais
To demonstrate, through direct participation by both Thais and Ex-pats, awhole range of opportunities and skills for improving communication andteamwork
To build great understanding, appreciation and smooth cooperation amongwork partners
WHO SHOULD ATTEND:
High potential Thai executive assistants, staff, and managers, who need themaximum exposure to international management, in order to take on significantfuture cross-cultural team responsibilities
Expatriate managers and spouses, who seek to master the necessarymanagement approaches, which will make them effective and appreciated duringtheir career in Thailand
We encourage each company to nominate Thais and Expatriates who areworking closely together, as it always pays off when both the Ex-pat and Thaireturn to the workplace together and can coach and support each other
SPECIAL PACKAGE LEARNING INVESTMENT:
THB 50,000.- (exclusive of 7% VAT) for each pair (1 Expatriate and 1 Thai)attending the workshop together. This fee is a special promotion, andincludes morning coffee,s lunches and 2 refreshment breaks during the 2 days.
The fee per person, for enrolling either Thai or Expatriate, is THB 31,500(exclusive of 7% VAT).
Cancellation Fee: More than 14 days before the workshop, a full refund ismade; within 14 - 7 days a 50% fee will be levied. Cancellation less than 7 days, norefund, unless a replacement is nominated. For postponement less than 7 daysbefore the workshop, a 25% penalty will be levied. Kindly note that a minimum of10 participants are required for us to arrange each workshop.
WHAT CAN THAIS LEARN
How to approach expatriates with confidence.
How to interpret expatriate behavior. Ways to contribute and participate more
actively in meetings, where expatriates and Thais are invited.
How to volunteer information effectively and report problems or bad news.
How to clarify something an expatriate says which is not clear.
How to propose an idea or suggestion to expatriates in an assertive way.
Ways to defend one's own idea or convince the expatriate that this is the best idea.
How to gain higher standards of accountability in oneself and in one's
subordinates. Gain comfort and confidence in working in a
non-hierarchical team.
WHAT CAN EXPATRIATES LEARN
How to get reliable information and advice from Thais.
How to recognize Thai signs of uncertainty or disagreement.
Ways of motivating Thais that are unique to Thai society.
Ways to gain upward communication and feedback from Thai colleagues.
How to conduct or participate effectively in meetings involving Thai colleagues.
Ways of giving performance enhancing feedback appropriately.
Ways of increasing people's commitment to urgency.
How to perform unique social roles expected of an expatriate in Thailand, several of which can serve as motivators to build good will amongst staff).
Domestic staff: How to supervise, guide, delegate.
DAY ONE 08:00 – 08:30 Morning Refreshments & Registration08:30 – 10:00 Greetings and Mutual Introductions Developing Cross-Cultural Teams Setting Goals and Benefits for the workshop10:15 – 10:30 Break10:30 – 12:00 Background Session : - Understanding Expatriate Systems and Concepts - Understanding Thai Systems and Concepts12:00 – 13:00 Lunch13:00 – 13:45 Cross-Cultural Problems and Opportunities at Work: A Simulation Activity Examining Pitfalls with Perceptions and Values13:45 – 15:15 Work Cases: Leading and Working in Expat - Thai Teams 15:15 – 15:30 Break15:30 – 16:30 Non-Verbal Factors in Cross-Cultural Communication16:30 – 17:00 Opportunities and Guidelines at Social Events.
DAY TWO08:00 - 08:30 Morning Refreshments08:30 – 10:00 Warm-ups & Opportunities, Roles, and Skills at Social Events.10:00 – 10:45 In-Depth Separate Sessions for Thais & Expatriates 10:45 – 11:00 Break11:00 – 12:30 Managing Cross-Culturally : Guidelines for Motivation, Delegating, Dealing with Poor Performance, Sense of Urgency, etc.12:30 – 13:30 Lunch13:30 – 15:30 Selecting the Major Management Values, from each culture Explanation of the Key Management Values and Concepts Planning to Demonstrate the Concepts15:30 – 15:45 Break15:45 – 17:00 Proving What You Have Learned: Demonstrations of the Concepts in Action ,The Wai and Handshakes, Presentation of Certificates
ScheduleVENUE:
A CENTRALLY LOCATED
HOTEL in bangkok TO
BE ADVISED AT THE
TIME OF REGISTRATION
ElectroluxChevron
Coca-ColaMicrosoftStarbucks
Pearl EnergyPTTEP
HoneywellSiemens
Standard CharteredHSBC
Haagen DazsTesco Lotus
Tetra PakRodenstock
EssilorDHL
Fed-ExCadbury Schweppes
NikeCetelem
JW MarriotMandarin Oriental
KraftBMWToyota
A SELECTION OF OUR ESTEEMED CLIENTS
[email protected] WWW.CROSSCULMGMT.COM
tel: + 66 2881 8450fax: + 66 2881 8049
email: [email protected]
Cross-Cultural Management Co., Ltd.2 T. Yongkiat Glass Building, 5th FloorBaromrachonanee Road, BangbumruBangplad, Bangkok 10700 Thailand
ENHANCE YOUR TEAM PERFORMANCE WITH US
LEADERSHIP
DEVELOPMENT
ASSERTIVENESS &
ACCOUNTABILITY
DIVERSITY
IS A STRENGTH
BUILDING YOUR TEAM
Potential Tools
- DiSC Analysis
- Change Management Profiles
- Simulation Game Design
- Situational Leadership Training
- In-depth Interviews & & Feedback- Coaching
Skills of Assertiveness & Accountability
for Thais- Contributing- Extensive practice in asserting opinions
- Proactivity in Action
- Speaking up and Giving Direct Feedback
- Pushing Back
The Case for Performance- Case Studies
- Can Diverse Teams Out Perform Homogenous Teams?
- Round Robin Team Diversity Challenge
- Feedback Skills Practice
Aligning Teams- Highly Tailored Simulation Activities to Reflect Real Work Issues
- Engaging Outdoor Challenges Expertly De-briefed.
- Commitments from All Members Once Back @ Work
Client Feedback“Your high-degree of
customization was impressive. The
learning has gone deep into our organizational
psyche.”
CROSS-CULTURALMANAGEMENT
Committed to bringing you state-of-the-art training products, expertise and solutions that turn soft skills
into hard results since 1973
Part of our pioneering contribution to cross-cultural team building in
SE Asia has been the books sponsored and authored by our company: Working with the
Thais in print in both English and Japanese, as well as our Thai
language publication: Go-Inter: How to Work Internationally.
