TERESA TURNER tturner@west.net

P.O. Box 845

Paso Robles, CA 93447

805 769 6161

EXECUTIVE SUMMARY

In real estate since 2003, I have developed strong interpersonal skills working at all levels of management. I am seeking a

role in management with a creative company which will allow me to expand my talents. I am able to work independently to

achieve company goals.

SKILLS

Extensive standard computer skills in Word, Excel, Outlook, Publisher and Powerpoint. OnLine research, social media and

QuickBooks Pro. Additional special skills in analytical software including Multiple Listing Service (MLS), property tax

recording software, transactional software and electronic authentication systems. I have created professional documents

as a technical writer and have used different government based web sites. I have adapted to new software management

tools very rapidly, enhancing my effectiveness in many roles.

PROFESSIONAL EXPERIENCE

Community Association Manager | November 2014 – February 2015 | Paso Robles, California

Managed a portfolio of eight community associations. Budgeting, vendor bidding, and insurance administration. Assist

homeowners and associations with problem resolution. Physical inspections and management of the maintenance of all

communities. Management of compliance issues in community. Work closely with vendors to coordinate maintenance

services. Attend community association Board meetings. Execute duties as stipulated in client contract and/or agreement.

Office Manager | January 2014 - August 2014 Avlite Aviation | Paso Robles, California

Aerospace and Defense. Office Manager of accounts and Government contracts. AP & AR using QuickBooks Pro. Process

weekly payroll using Payality and Wells Fargo Payroll system. Managing Government contracts using MS Office Suite,

DLA Internet Bid Board System (DIBBS), Inventory Location Service (ILS), and Wide Area Workflow (WAWF). Processed

all orders and Int'l shipments. Assistant to CEO.

Real Estate Agent | June 2012 - 2014

Independent Contractor | Paso Robles, CA

Residential Sales, Board of Directors, Local Director, Community Relations Chairperson, MLS and Capital Improvement

Committees.

Certificate of Appreciation. Outstanding Service and Dedication Award

Executive Assistant | September 2009 - September 2011

Haight Properties | Santa Barbara, CA

Maintain multi-family property insurance and reports. Assist in foreclosures, law suits, refinance and acquisitions for a

General Partner of Investors. Maintain stock market litigation claims. Daily functions of an assistant. Streamline daily

operations.

Real Estate Agent | March 2003 - August 2009

Independent Contractor | South Bay (LA), CA & Santa Barbara, CA

Primarily residential sales with some commercial leases. Committee member. Software trainer and writer. Residential

Real Estate Consultant. Association of Realtors Grievance committee member. Traveling Real Estate software and

Internet related training instructor and lecturer using PowerPoint for demonstrations and instructions plus SnagIt for

Screen Capture, Recording, and Presentation. Technical Writer for the Multiple Listing Service.

Certificates for Compleation of Training. Certificates for Apprecation (one from Japan). Member of the Year.

Real Estate Assistant | January 2002 - March 2003

Coldwell Banker | South Bay (LA), CA

Real Estate Assistant to top real estate agents. Duties included most obligations of an agent. Maintained real estate

transaction files. Coordinated property showings, inspections and other needed appointments to maintain the client's and

broker's needs. Created marketing materials using MS Publisher and maintained client data base.

Code of Ethics Certificate.

Account/Project Manager | November 2000 - November 2001

Dynamic Systems, Inc. (VAR) | Los Angeles, California

Maintain JPL house account. On-site relations. Up sales of products.

Maintained $9 million house account for Jet Propulsion Laboratory (JPL)

Secured configurations, quotes, and closing of JPL sales of Sun Microsystems and Veritas products. Performed on-site

visits with customers utilizing public relations, marketing and sales skills. Successfully increased profit margin by 4%.

Timely and accurately provided sales reports to management by simplifying complexity of the process. Communicated

with customers of all skill levels ranging from novice to expert. Identified customer needs and developed cost-effective

solutions.

Self-Employed | February 1998 - November 2001

Free-lance for short and long-term contacts | Santa Barbara & Palos Verdes Estates, CA

Various assignments. Develop and design contracts for start up Self-Directed Retirement Plan Company. Bookkeeper for

computer repair shop. Design web sites. Globex, Inc. (Surplus Aircraft Parts, Commercial & Government). Design and

editor for a self-published book written by WWII vet. Resume writer for actors.

Software Analyst/Technical Support | February 1997 - January 1998

Alliance Manufacturing Software | Santa Barbara, California

Technical support for a inventory control, purchase planning (MRP-ll) and work scheduling BOM software.

Provided customer training & technical support for a company specializing in custom (BOM) manufacturing related

software products. Interacted with customers from all skill levels ranging from novice to expert. Analyzed problems and

determined solutions to meet specific customer requirements.

Operations Coordinator | October 1995 - January 1997

Pacifica Real Estate (Commerial Property Managment Division) | Santa Barbara, California

Coordinated property management operations for the Commercial & Retail Property Division.

Supervised the work flow of 3 Property Managers and 2 Office Assistants. Tracked monthly rental revenue. Recovered

over $500K in overdue common usage fees and rents. Prepared budgets, financial reports and reconciliation's. Audited

leases to assure rules and regulations were being followed by both parties.

Self-employed | October 1991 - September 1995

Free-lance Consultant for short and long-term contacts | Santa Barbara, California

Miscellaneous assignments. Inside Sales Representative, , Inside Sales Representative, Benefit Software (Workers' Comp

and Employee Benefit Software), Quality Assurance, Alias-WaveFront Technologies (Module Security Tests), Outside Sales

Representative, Santa Barbara County Film Council (Print Ads & Format).

Software Configuration Management | January 1988 - September 1991

Delco Systems | Santa Barbara, California

Promoted from Personal Computer Manager to Software Librarian to Software Technician for Software Configuration

Management. Converted media from one platform to another. Assured the integrity of software written by software

engineers by testing and correcting test scripts (QA). Utilized software configuration management (SCM), version control

systems and document changes. Wrote documents (Version Description and Software Instruction Documents, Application

Software and Department Practice Instructions) supporting quality assured software. Documents were written for

platforms that included Windows, UNIX and a variety of other platforms used by the DoD, plus flowcharting diagrams.

Experience with MIL-STD-1679A & MIL-STD-2167A and Engineering Change Orders (ECOs). Maintained over 5,000

media pieces throughout the U.S. as a Software Librarian. Managed 12 IBM PCs and VAX system as a Personal

Computer Manager. Trained Industrial and Manufacturing Engineers on various software applications.

EDUCATION

Santa Barbara City College Computer Science, Interpersonal Communication and Theater Professional.

2003 Licensed Realtor

2001 Sun Microsystems

Sales training (SunFire, Enterprise Systems, Workgroup Systems) .

1999 Fred Pryor training course

“How to deliver exceptional Customer Service”

OTHER ACTIVITIES

Paso Robles Food Cooperative

Steering Committee Member.

Business Committee Member.

Paso Robles Association of Realtors

Formally Community Relations Chairperson and the Board of Directors.