Tender for supply of Printed Telephone ... -...

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Bills Tender Seal & Signature of bidder 1 O/o The General Manager Telecom. District Telephone Exchange Patel Nagar Dehradun-248001 Tender for supply of Printed Telephone Bills for Dehradun SSA. TENDER NO: GMTD/DN/Admn/E-Tender/Printing Bills/2015-16/7 Dated 30.07.2015 LAST DATE & TIME BID SUBMISSION : 02.09.2015 up to 12.00 Hrs. BID OPENING : 02.09.2015 AT 12.30 Hrs. Note: Before Preparation & submission of BID Kindly read terms & conditions carefully and see all clarifications/corrigendum on our website For details & downloads kindly visit our website at- http://tender.bsnl.co.in AGM (Admn) O/o GMTD Dehradun

Transcript of Tender for supply of Printed Telephone ... -...

Bills Tender Seal & Signature of bidder 1

O/o The General Manager Telecom. District

Telephone Exchange Patel Nagar Dehradun-248001

Tender for supply of Printed Telephone Bills for

Dehradun SSA.

TENDER NO: GMTD/DN/Admn/E-Tender/Printing Bills/2015-16/7 Dated 30.07.2015

LAST DATE & TIME

BID SUBMISSION : 02.09.2015 up to 12.00 Hrs.

BID OPENING : 02.09.2015 AT 12.30 Hrs.

Note: Before Preparation & submission of BID

Kindly read terms & conditions carefully and see all clarifications/corrigendum on our

website

For details & downloads kindly visit our website at- http://tender.bsnl.co.in

AGM (Admn)

O/o GMTD Dehradun

Bills Tender Seal & Signature of bidder 2

INDEX OF CONTENTS

S.N

Items Section Page

1

NIT

SECTION - I

3 – 5

2

Tenderer’s Profile

-

6

3

Eligibility Criteria

SECTION – II

7

4

Instructions to the bidder

SECTION - III

8-13

5

General condition of contract

SECTION – IV

14-18

6

Special Condition of Contract

SECTION - V

19 - 20

7

Scope of Work

-

21

8

Technical Specification

SECTION-VI

22-23

9

Declaration by bidder

-

24

10

Financial Bid and schedule of rates

SECTION-VII

25

11

Bid Security Form

SECTION-VIII

26

12

Performance Bank Guarantee Form

SECTION – IX

27 - 28

13

Declaration Regarding No Close Relative

Annexure - A

29

Bills Tender Seal & Signature of bidder 3

O/o The General Manager Telecom. District

Telephone Exchange Patel Nagar Dehradun-248001

SECTION I

NOTICE INVITING TENDER

TENDER NO: GMTD/DN/Admn/E-Tender/Printing Bills/2015-16/7 Dated 30.07.2015

On behalf of Chairman & Managing Director, Bharat Sanchar Nigam Limited, E-

Tenders are invited by General Manager Telecom District, Dehradun from experienced

contractors for Heavy Duty Printing of Telephone Bills (Landline, BroadBand, Mobile &

WLL etc,) and Post Printing Solutions for BSNL, Dehradun SSA. Tender will be two bid

System (technical Bid & Financial Bid).

Description

Estimated

cost (in

Rs)

EMD/Bid

security

(in Rs)

Last date &

Time of

Submission

of

BID

Date & Time

of

Opening of

BID

Cost of

BID

Document

(in Rs)

Heavy Duty Printing of Telephone Bills

(Landline, BroadBand, Mobile & WLL etc)

and Post Printing Solutions for BSNL

Dehradun SSA.

9,50,000

23,750/-

02.09.2015

12.00 Hrs

02.09.2015

12.30 Hrs

568/-

Details:-

a. Bid Cost and EMD shall only be in the form of Bankers Cheque/Demand Draft/Pay

Order/RTGS, in favor of AO (cash), BSNL, O/o GMTD, Dehradun issued by Nationalized

/Scheduled Bank other than cooperative bank, payable at Dehradun. Bids without due Bid

Cost and EMD shall be summarily rejected.

b. Date of submission of BID - 02.09.2015 up to 12.00 Hrs.

c. Date & Time of Opening - 02.09.2015 at 12.30 Hrs.

Kindly visit our website at - http://tender.bsnl.co.in

AGM (Admn)

O/o GMTD, Dehradun

Bills Tender Seal & Signature of bidder 4

BRIEF DETAILS ON SCHEDULE OF OF BIDDING PROCESS

S.N Items Particulars

1. Tender Notice and

date

GMTD/DN/Admn/E-Tender/Printing Bills/2015-16/7

Dated 30.07.2015

2. Name of Tender For Supply of Printed Telephone Bills for Dehradun SSA

3. Estimated Cost Rs. 9,50,000/-

4. EMD Amount Rs 23,750/- of the bid security shall be paid in the form

of Bankers Cheque/Demand Draft/pay order/RTGS, in favour of

Account Officer (Cash) O/o GMTD, BSNL, Dehradun from any

nationalized /scheduled bank (Other than Co-operative Bank)

payable at Dehradun. Bids without due EMD shall be summarily

rejected.

5. Bid cost Cost of tender document (Bid cost) Amount Rs 568/- shall be

paid in the form of Bankers Cheque/Demand Draft/pay

order/RTGS, in favour of Account Officer (Cash) O/o GMTD,

BSNL, Dehradun from any nationalized /scheduled bank (Other

than Co-operative Bank) payable at Dehradun. Bids without due

Bid Cost shall be summarily rejected.

6. Availability of

tender document

with downloading

and processing for

bidding

1. www.tenderwizard.com/BSNL (for downloading &

processing of bid)

2. http://tender.bsnl.co.in (Only for viewing and

downloading)

7. (a) Last date of submission of tender in electronic bidding (E-Bidding)

02.09.2015 up to 12.00 hrs

(b) Last date of submission of physical copy of original EMD, Tender

Cost and copies of other relevant documents as mentioned in bid document

02.09.2015 up to 12.00 hrs

(c) Date and time of opening of E-tender (technical bid only)

02.09.2015 at 12:30 hrs

Note:- In case the last date of submission/opening of bid is declared as holiday, last date of

submission/opening of bid will get shifted automatically to next working day at the same

schedule time. Any change in bid submission/opening date due to any other unavoidable

reasons will be notified through the BSNL website and /or e-Tender Portal and/or News

Papers.

The tender which is not accompanied by the requisite bid security (EMD) and bid cost

shall be summarily rejected. Tender will not be accepted/received after expiry of date and

time. Tender will neither be sent nor accepted by post or courier. GMTD, Dehradun reserve

the right to reject any or all the bids without assigning any reason whatsoever.

AGM (Admn)

O/o GMTD, Dehradun

Bills Tender Seal & Signature of bidder 5

RTGS DETAIL

Company Name

BHARAT SANCHAR NIGAM LIMITED

Bank Account Holder Name

Account Officer (Cash)

Company Address O/o General Manager Telecom District, Telephone Exchange

Building, Patel Nagar, Dehradun

City

Dehradun

State

Uttarakhand

Company Bank Name

Punjab National Bank

Company Bank Branch

Clock Tower, Dehradun

Company Bank Code

03713

Company Account No.

3713002100315541

Bank Account Type

Current (Collection Account)

Bank IFSC/RTGS Code

PUNB0371300

Bank MICR Number

248024006

Bank Phone No.

0135-2713844

Bank Officer Name

Sh. Rajiv Jain

Service Tax

AABCB5576GST580

TAN Number

MRTB00548C

AGM (Admn)

O/o GMTD, Dehradun

Bills Tender Seal & Signature of bidder 6

TENDERER’S PROFILE

1. Name of the Bidder/firm : ……………………….

2. Name of the person submitting the tender

Shri/Smt:…………..………………………..…

(In case of Proprietary / Partnership firms, the tender has to be signed by Proprietor/ partner

only, as the case may be )

3.Address of the firm :……………………………………………………

……………………………………………………

4. Postal Address with Pin Code :……………………………………………………

:……………………………………………………

5. Tel No. (with STD Code):

(O) …………………………………(Fax)………….……………….[R]…………………..

6. Registration & incorporation particulars of the firm:

i) Proprietorship ii) Partnership iii) Private Limited iv) Public Limited

(Please attach attested copies of documents of registration /incorporation of your firm with

the competent authority as required by business law/ Proprietorship Affidavit on Non –

Judicial Stamp Paper)

7. Name of Proprietor / Partners /Directors:

…………………………………………………………………………………………..….

8. Tenderers & bidders bank, its address and his current account number:

……………………………………………………………………………………….

9. Permanent Income Tax Number, Income Tax Circle:

……………………………………………………………………………………………….

10. Service Tax Registration No…………………………………………………………….

I/We hereby declare that the information furnished above is true and correct.

Place :

Date :

Signature of tender / Authorized signatory

………………….……………………………

Name of the Bidder

…………………………………………………..

Passport

photograph of the

tenderer /

authorized

Signatory holding

Power of Attorney

Bills Tender Seal & Signature of bidder 7

Section-II

Eligibility Criteria

1. The Eligible bidder shall be an Individual or Partnership firm or Indian Company having

the requisite experience in Bill printing. Contractor shall provide documentary proof of

satisfactory experience for the Printing of Telephone Bills/ Electricity Bills/ Water Bills etc.

with variable data in DOT/ BSNL/ MTNL/ PSU of Central Govt/ State Govt for similar

works.

Experience Certificate issued by an officer not less than the rank of JAG or

equivalent rank officer, that the tenderer had completed such supply satisfactorily in the

public sector, State Govt. /Central Govt./BSNL/DOT/MTNL/Central PSUs organization

during last 7 years ending last day of month previous to the one in which applications are

invited should be either of the following:-

Three similar completed works costing not less than the amount equal to 40% of the

estimated cost.

OR

Two similar completed works costing not less than the amount equal to 50% of the estimated

cost.

OR

One similar completed works costing not less than the amount equal to 80% of the estimated

cost.

Similar work means work of printing of Telephone bills (Landline, Broadband, Mobile

& WLL etc)/ Electricity Bills/ Water Bills etc.

2. Average Annual financial turnover during the last 3 years, ending 31st March of the

previous financial year, should be at least 30% of the estimated cost. The turnover of the

company/contractor is to be issued /certified by a Chartered Accountant/Auditor.

3. Documents confirming that the bidder owns the printing facility required for this

tender. Site visit can form a part of the technical evaluation.

4. Copy of PAN Card

5. Copy of Service Tax Registration.

6. Registration Certificate of the firm with Trade Tax/Sales Tax /Central Excise Department.

7. Copy of the Firm’s Partnership deed/Proprietorship Affidavit on Non – Judicial Stamp

Paper/Memorandum of association/Registration documents, as applicable.

8. Original “Power of Attorney” or authorization of the competent authority, in case the

person other than the tenderer has signed the tender document, bid, agreement etc.

9. Declaration regarding no close relative working in BSNL(on Non – Judicial Stamp

Paper) (Annexure – ‘A’).

All documents should be duly attested by Gazatted Officer/ Notary. In case of any

document found fake/forged, tender will be cancelled and EMD/SD will be forfeited at any

stage.

(The bidder shall examine all the forms, instructions, terms & conditions and specifications in

the tender documents. The failure to furnish all information required as per the tender

documents or submission of not substantively responsive to the tender document shall be at

the bidder’s own risk and liable to summery rejection.)

Bills Tender Seal & Signature of bidder 8

Section –III

INSTRUCTION TO THE BIDDERS

DEFINATONS

1.“The Purchase” means the GMTD, Dehradun Telephones, BSNL.

2. “The Bidder” means an individual or the firm who participates in this tender and submits

its bid.

3. “The Supplier” means an individual or the firm providing services under the contract.

4. “The Services” means printing of the, detailed bills or any other document and post print

operation.

5.“Letter of Intent (LOI)”means the written communication to the successful tendered of

intention of the purchaser for the purchase of the service as per the purchase order read with

the tender documents.

6.“Purchase Order” means the written order singed by the purchaser for the purchase of

services after the successful bidder has accepted the LOI. It shall include all the attachments

and appendices there to and all the documents incorporated by the reference there in. This,

along with the letter of intent and tender documents shall constitute the contract.

7.“The Contract Price” means the price payable to the supplier under the purchase order for

the full and compliance of his contractual obligation.

8.The record, term and expressions not specifically define herein or in the tender documents

shall have the same meaning assigned to them in the Indian sale of Goods Act, 1930 or the

Indian contract Act, 1872 or the General clause Act, 1897 as the case may be The Head notes

are for guidance only and shall not affect the interpretation or construction of any provision

thereof and in the tender documents.

9.“SBO” means Service Bureau Organization, which is the vendor who will be providing the

printing service.

10.“ABF-amount Billed For” means amount for which the bill is issued.

11.“Print Impression” means printing on one side of paper

Bid cost and Bid Security (EMD) 1.Bid Cost and EMD shall only be in the form of Bankers Cheque/Demand Draft/Pay Order/RTGS, in

favor of AO (cash), BSNL, O/o GMTD, Dehradun issued by Nationalized /Scheduled Bank other than

cooperative bank, payable at Dehradun. Bids without due Bid Cost and EMD shall be summarily

rejected.

2. Bidders registered with National Small Scale Industries Corporation, Govt. of India for

similar items & having a monetary limit not below the total bid value may claim exemption

from payment of cost of tender form & EMD. The bidder shall furnish along with the bid a

certificate/documentary proof in respect of registration clearly specifying the monetary limit.

In case the bid value exceeds the monetary limit, exemption for payment towards cost of

tender form shall not be available & the bidder shall furnish for the difference. Such bidders

should also submit their monthly turnover in support of the claim for meeting the delivery

schedule duly certified by the NSIC. Moreover, they should also produce documentary

evidence showing that the firm is registered with NSIC for the items tendered for. Failure to

comply this provision shall result in summery rejection of the bid. The maximum amount of

monetary limit for which NSIC registered SSI units will be entitled to get advantage of

concessions admissible to them shall be limited to Rs. 25 Lakhs ( Rs. Twenty Five Lakhs

only).

Bills Tender Seal & Signature of bidder 9

3.If a vender registered with NSIC under single point registration scheme claiming concessional

benefits is awarded work by BSNL and subsequently fails to obey any of the contractual obligation,

he will be debarred from any further work/contract by BSNL Minimum for one year from the date of

issue of such order.

4. The amount deposited as bid security shall carry no interest during the entire period it

remains with GMTD, BSNL, Dehradun Telephones.

5. The bid security of the unsuccessful bidders(s) shall be refunded only after the successful

completion of the tender process. To expedite refund bidders are advised to enclose a pre-

receipt with the bid.

6. The bid security of the successful bidder(s) will be discharged upon the bidder’s

acceptance of the purchase order and on furnishing the security deposit/ performance

guarantee.

7. The bid security shall be forfeited:-

a) If a bidder withdraws his bid during the period of bid validity as specified by the bidder on

the Bid form.

OR

b) In the case of a successful bidder, if the bidder fails to sign the contract and/or fails to

furnish performance guarantee in accordance to the relevant clauses of the tender

document(s).

BIDDING PROCESS AND COST OF BIDDING

1. Bidding shall be done through e-bidding in the electronic format of e-bid to be accessible

through an authorized user ID and Password, to be issued by BSNL/ its authorized agency

after submitting proof of the depositing cost of document.

2. Bidding process is two stage bidding. In the first stage, after initial evaluation, bids shall

be evaluated for techno-commercial compliances and in second stage financial bid shall be

opened and evaluated only for those bidders who have been found successful in techno –

commercial bid evaluation of first stage. However bidders have to bid for both i.e techno-

commercial and financial bidding together as per process explain for e-bidding.

3. The bidder shall bear all costs associated with the preparation and submission of the bid.

The BSNL will, in no case, be responsible or liable for these costs, regardless of the conduct

or outcome of the bidding process.

SUBMISSION OF E-BID DOCUMENT

1. The bidder intending to participate in e-bidding process shall have to register with BSNL

authorized e-tendering agency namely M/s ITI Limited through their website

www.tenderwizard.com and selecting BSNL from their home page. Bidder shall have to pay

Rs. 3500/- pulse service tax through electronic transfer as one time annual registration fee for

participating any e-bid published by BSNL through ITI.

2. On registration with ITI bidder shall be provided access to ITI E-Tender web portal for

accessing and downloading and uploading bid document. It may please be noted that bidder

can access and down load bid document but cannot participate in tendering process without

registering themselves with ITI e-tender portal.

3. For participating in e-tendering process bidder shall access e-tender document uploaded on

the portal and pay requisite tender processing fee as defined for each tender as designed

window in the portal. Normally e-tender processing fee is 0.05% of estimated cost of each

Area in tender subject to minimum Rs. 500/- and maximum Rs. 5000/- plus service tax (as

applicable)

Bills Tender Seal & Signature of bidder 10

4.The bidder shall also be required to pay cost of bid document and bid security as defined in

NIT. The details of payment particulars are to be filled in the prescribed format given in the

bid document and made accessible to bidder as basic information sheet in the web portal. In

case payment of bid cost and EMD are made through DD/Pay Order/Banker’s Cheque/RTGS

in favour of Account Officer (Cash) O/o GMTD, BSNL, Dehradun, Original Demand

Draft/Pay Order/ Banker’s Cheque and Original copies of the payment particular as

mentioned in basic information sheet shall have to be submitted to AGM (Admn) O/o GMTD

Telephone Exchange Patel Nagar, Dehradun, Uttarakhand on or before defined time of date

of opening of tender in NIT. Bids without prescribed bid cost and EMD in original as

prescribed & defined time & date shall be rejected summarily.

5.(i) The bidder shall also be required to fill in information and other details as defined in

Technical Eligibility Sheet and made accessible to bidder in web portal .

(ii) The Bidder shall be required to upload scanned copier of mandatory document as defined

in eligibility criteria of NIT and shall also be required to furnish basic information of their

mandatory documents in the electronic sheet mentioned above and defined at web portal.

(iii) Basic information sheet and Technical Eligibility sheet shall be part of bid document

and shall be uploaded along with Technical bid and general documents.

(iv)Price /financial bid shall be uploaded separately in respective link only and bidder shall be

required to upload required information in electronic form only. No hard copy of price bid

shall be uploaded in mandatory/general document. No hard copy of price bid is required to be

submitted to BSNL office.

TECHNICAL BID OPENING

BSNL has adopted e-tendering process which offers a unique facility for public Online

Tender Event (TOEs). BSNL’s Tender opening Officers as well authorized representative of

bidder can attend the public on line tender opening event from the comfort of their offices.

However, if required, bidders or their authorized representatives can attend the tender

opening event at the conference hall Telephone Exchange, Patel Nagar, Dehradun,

Uttarakhand where BSNL’s tender opening Officers would be conducting public on line

tender opening event (TOE).

FINANCIAL BID OPENING

(i) Financial Bids for techno commercially qualified bidders shall be opened by tender

opening committee on a date to be intimated later on to each qualified bidder.

(ii) Information regarding financial BID shall be made available on tender portal.

LATE BIDS

Any bid received by the BSNL after the deadline for submission of bids prescribed by the

BSNL NIT, shall be rejected.

Clarification of Tender Documents

A prospective bidder required any clarification(s) of tender documents may notify the

purchaser in writing. The purchaser may, if necessary, respond in writing to such request(s)

for clarification(s) of the tender documents, if received not later than10 days prior to the last

date for the submission of the bids. The copies of the query (without identifying the source)

Bills Tender Seal & Signature of bidder 11

and clarification(s) by the purchaser shall be sent to all the prospective bidders who have

purchased the tender documents.

No request for post-bid clarifications shall be entertained.

Amendment to the Bid Documents

The purchaser, for any reason, whether at its own initiative or response to the clarification(s)

sought by the prospective bidder(s) may, at any time, prior to the last date for submission of

the amend the bid documents. All such amendments shall be notified on our website as given

in NIT. These modifications/amendments shall be binding on all concerned.

PERIOD OF VALIDITY OF BIDS

1. A bid shall remain valid for 180 days after the date of opening of bid(s). A bid valid for a

shorter period shall be rejected as a non-responsive bid.

2. In exceptional circumstances, the purchaser may seek the bidders’ consent for extension of

the period of validity of bid(s). The request and the responses thereto shall be made in

writing. The bid security shall also be suitably extended. A bidder shall however, has the

right to refuse for an extension without any risk to his bid security. A bidder conceding to the

request for extension of time shall, however, not be permitted to modify his bid.

SUMMARILY REJECTION OF BIDS

One or more of the following reasons/omission will render a bid liable to summarily

rejection.

1. Any bid received by the BSNL after the deadline for submission of bids prescribed by the

BSNL NIT, shall be rejected.

2. A bid, unless excepted specifically, not accompanied by required Bid Cost/EMD (Bid

security) along with Technical bid as per NIT.

3. A bid not accompanied by a documentary proof as per eligibility criteria of NIT.

4. E-Bid in which rates have not been quoted in the manner specified in the bid form.

5. Influencing the evaluation of bids.

Above list is not exhaustive. GMTD Dehradun reserves the right to reject any bid for

any reason to his satisfaction for awarding the tender fairly.

Protective Clause: The purchaser reserves the right to disqualify such bidders who have record of not meeting

the contracted obligations against earlier contracts entered into with the purchaser.

CLARIFICATION OF BIDS

In the process of examination, evaluation and comparison of bids, the Purchaser may, if

necessary ask the bidder(s) for clarification(s) of the bid(s). The request for such

clarification(s) and the response thereto shall be in writing. In case of no response from

bidder his bid is liable to summarily rejection.

INFLUENCING THE EVALUATION OF BIDS & AWARD OF CONTRACT

No bidder shall attempt to influence the Purchaser on any matter relating to the tender(s).

Any attempt to influence the purchaser in the evaluation and comparison of the bid(s) and in

award of the contract shall result in summarily rejection of the bid(s) of such bidder(s).

Bills Tender Seal & Signature of bidder 12

PRELIMINARY EVALUATION

To determine clause by clause compliance, the bids shall be evaluated in respect to the

substantive responsiveness of otherwise. Thereafter the evaluation shall be done for the

substantively responsive bids only.

A substantively responsive bid is one that conforms to all the terms and condition of the

Tender Documents without material deviation. The bid’s responsiveness shall be based on the

contents of the bid itself without recourse to any extrinsic material.

A bid determined as substantively non-responsive shall be rejected. The bidder(s) shall not be

permitted to make correction to make such bid(s) substantively responsive.

The Purchaser is not bound to accept the lowest or any Tender and reserve to himself the

right to accept the whole or any part of the tender and of allotting the quantities offered. The

bidders shall supply the quantities as decided by the purchaser at the approved rates.

The terms and conditions in the acceptance of Tender (Purchase Order), if in conflict with

those in NIT. NIT shall prevail. Ambiguity or discrepancy, if any, however, shall be

explained and adjusted by the purchaser.

The purchaser may waive minor non-conformance or irregularity(s) in a bid which does not

constitute a material deviation, provided such a waiver does not prejudice or affect the

relative ranking of the bid(s).

Arithmetical error, if any, shall be rectified in the following manner :

1. It there is a discrepancy between the unit price and the total price that is obtainable by

multiplying the unit price with quantity, the unit price shall prevail and the total price shall be

corrected by the purchaser accordingly.

2. If there is a discrepancy between words and figures, the amount in words shall prevail.

3. If there are errors in the calculations (from %) of Govt. levies and taxes the same will be

corrected by the purchaser.

4.If there is discrepancy in %, figures and words in respect of maintenance support or any

other charges other than Govt. taxes/ levies the amount indicated in words and figures will

prevail in that order.

COMMERCIAL EVALUATION OF SUBSTANTIVELY RESPONSIVE BIDS

The bids previously determined to be substantively responsive only shall be evaluated

commercially and compared in detail.

The ranking shall be based on the prices of goods offered inclusive of all taxes, freight and

insurance, if any and the cost of maintenance support.

Based on the merits of each case, the distribution of tendered quantity amongst the bidder(s)

whose bids are found to be technically and commercially acceptable shall be determined by

the purchaser.

The purchaser shall have the sole discretion in determining the number of suppliers on whom

the purchase orders shall finally be placed. If multiple bids are accepted, the terms and

condition offered to the lowest shall also apply to the higher bids.

RIGHT TO VARY THE QUANTITIES

The purchaser shall reserve the right, at the time of award of contract, to increase or decrease

the quantity by up to 25% of what is specified in the schedule of quantities without any

change in unit prices or other terms and condition.

The vendor shall regulate the delivery of ordered goods/services as per written instruction

from the purchaser.

Bills Tender Seal & Signature of bidder 13

The purchaser may also place add-on order(s) up to a max. of 25% of the tendered quantities

in one or more lots over a period of One year from the date of acceptance of the LOI by the

bidder.

For an add-on purchase up to 25% the prices shall be worked out after taking into

consideration the variation(s) only in taxes and duties, if any.

RIGHT TO ACCEPT/REJECT ANY OR ALL BIDS

The Purchaser is not bound to accept the lowest or any other bid and reserves the right

to accept or reject any bid, and to annual bidding process and reject all bids, at any time prior

to the award of the contract without assigning any reason(s) whatsoever and without thereby

incurring any liability towards the affected bidder(s) on this ground.

NOTIFICATION TO THE SUCCESSFUL BIDDER(S)

Before the expiry of the validity of bids, the Purchaser shall notify the successful bidder(s) in

writing by registered letter or by fax, (to be confirmed in writing by registered letter) about

the acceptance of the successful bid(s).

The bid security of the successful bidder(s) shall be discharged only after the performance

security is furnished by such bidder(s).

LETTER OF INTENT (LOI)

1.The letter of intent shall constitute the intention of the Purchaser to place a purchaser order

on the successful bidder(s).

2.The bidder shall, within 15 days of the issue of the LOI, communicate his acceptance and

shall also furnish performance security in conformity with the bid documents.

3.A Certificate of no near relative working in BSNL and undertaking shall be submitted

along with agreement and performance security in Annexure V.

4.Failure to comply with the requirement of above clause 2 of LOI shall constitute sufficient

ground for the annulment of the acceptance of the bid and forfeiture of the bid security it

which event the Purchaser shall feel free to place orders on any other bidder(s) or call for

fresh bids.

AWARD OF CONTRACT AND ISSUE OF PURCHASE ORDER

ISSUE OF WORK ORDER

The purchaser may consider placement of a order for services on those bidder(s), whose offer

have been found technically, commercially and financially acceptable and whose product(s)

have been found proven.

During the period of contract, if so desired by the purchaser, the supplier(s) shall visit the

purchaser at such place and date as may be prescribed by the purchaser for discussions on

design(s) and progress of the work etc, at his own cost and means.

PRICES FOR ORDERING

The approved prices shall remain valid for the period of contract.

RIGHT TO CANCEL THE CONTRACT.

The purchaser shall have the right to cancel the contract by giving 3 months notice wholly or

in part in the event he is obliged to do so on account of any decline, diminution, curtailment

or stoppage of the work(s). Decision of GMTD,BSNL, Dehradun will be final.

Period of Contract The contract shall be valid for a period of one year from the date of signing of agreement.

However, the contract may be extended for a further period upto one year, if agreed by the contractor

and the BSNL on the same rate, terms and conditions. Further if tendered value increased due to

increase in period or due to any other reason, then the bidder has to submit the additional security

deposit against additional tendered value.

Bills Tender Seal & Signature of bidder 14

Section - IV

GENERAL CONDITION OF CONTRACT

1.APPLICATIONS

These conditions shall apply in all the contracts made by the purchaser for the procurement of

services.

2.STANDARD

The services supplied under this contract shall conform to the standards mentioned of

services.

3.PATENT RIGHT

The S.B.O. shall indemnify the purchaser against the third-party claims/action of

infringement of patent, trademark or industrial design rights arising from use of the services

or any part thereof in Indian Telecom Network.

4.PERFORMANCE SECURITY DEPOSIT

4.1 The supplier, within 15 days of the receipt of the Letter of Intent (LOI), shall furnish

performance security.

4.2 The proceeds of the performance security shall be payable to the Purchaser as

compensation for any loss resulting from the supplier’s failure to complete its obligations

under the contract.

4.3 The successful tenderer shall provide a Performance Security Deposit of 10% of total

value of work order, for the period of Eighteen months as Security Deposit in the form of

Bank guarantee in the format as per Section- IX or by a Demand Draft drawn form any

Nationalized Bank/Scheduled Bank (other than co-operative Bank) in favour of A.O(CASH)

BSNL,O/o the GMTD Dehradun, the Security Deposit Carries no interest & refundable only

after completion of the contract awarded to Services Bureau organization. If Security Deposit

is paid in the form of Bank Guarantee, the validity period of the same shall be Eighteen

months initially. Failure in payment of Security Deposit will entail forfeitures of EMD.

4.4 GMTD Dehradun has right to encash the Bank Guarantee in case of delay/failure to

complete perform the job within given period or breach of any clause of this document.

5.INSPECTION AND TESTING

5.1 The purchaser or its representatives wherever desired have the right to inspect and check

the work for their conformity to the specification. The technical specifications shall specify

what inspections and test the Purchaser shall conduct and where they shall be conducted.

Where the service decides to conduct such test on the premises of the supplier or its sub-

contractor(s), all reasonable facilities and assistance like testing instruments and other test

gadgets including access to drawing and production data shall be proved to the inspector(s) at

no cost(s) the Purchaser.

5.2 Should the services fail to conform to the specifications, the purchaser may reject them

and the Supplier shall either replace the rejected services or make alterations necessary to

meet the specification at his own cost before re-offering the same for further inspection.

5.3 If any equipment or part thereof, before it is taken over is found to be defective or fails to

fulfill the requirement of the contract, the inspector shall give the supplier notice setting forth

details of such defect(s) or failure(s) and the supplier, shall remove the defects or replace the

services to ensure full compliance with the requirements of the contract forthwith and in any

case within a period not exceeding three months of the initial report. These replacements

Bills Tender Seal & Signature of bidder 15

shall be made by the supplier free of all charges at site, Should it fail to do so, the Purchaser

shall reserve the right to reject and/or to get the replacement at the cost of the supplier, the

whole or part of the equipment as the case may be. The cost of all such requirement(s) i.e.

non replaced rejected services shall be deducted from the amount payable to the supplier. The

decision of the purchaser shall be final for considering the service as defective/rejected.

5.4 Inspection and testing shall be as per provisions in the General Specifications.

5.5 The testing will include the

i. Quality of paper & printing

ii. Content of the bill & call details

5.6 A bill be called a wrong bill if,

i. Figures specified in the bill are wrong

ii. Variation in no of call details i.e. reducing or increasing the call details.

iii. Quality of paper or printing is not adequate.

iv. Bills not printed according to the approved format.

A Wrong bill can be identified by

i.Making the sample check by the officer of BSNL

ii. Complaint from the subscriber

In case of wrong bill the SBO will have to reprint the bill and any cost implication due to

delay will have to be borne by the SBO. However if such practice occur frequently the

contract is liable for termination.

5.7 Unless specified otherwise inspecting authority shall be QA Dept. of BSNL.

5.8 The chief Account officer or his representative or any of his superior officers shall have

free access to the site at all times for inspection. The agency shall render to the representative

of BSNL all possible assistance and facilities for the purpose.

6.DELIVERY AND DOCUMENTS

The services Bureau Organization shall start rendering the services to Dehradun SSA at Cross

Road, Telephone Exchange, Dehradun, within 1 month from the date of W.O. failure to

commence operation within that date will result in penalty Charges as per para-8.

7.INCIDENTAL SERVICES (WHEREVER REQUIRED)

7.1 The Supplier may be required to provide any or all of the following :

i. On-Site supervision of assembly and/or start-up of the supplied services;

ii. Tools and testers required for assembly and/or maintenance of the supplied services;

iii. Supervision, maintenance and/or repair of the supplied goods, for a period of time agreed

by the contracting parties provided that such services shall not relieve the supplier of any

warranty obligations under this contract.

7.2 Financial obligations, if any, of the above services shall be clearly indicated in the offer.

Failing that it shall be construed that these services shall be provided by the supplier(s) at its

own cost

Bills Tender Seal & Signature of bidder 16

8. PENALTY

In the event of failure to complete the entire print job including other post printing

operation, if any, within the print-window timing prescribed, the tenderer shall be liable to

pay the penalty as follows and such amount will be deducted from any amount due to him

from GMTD Dehradun.

1. For the first and second day beyond print-window timings: Rs.5000/Day

2.For more than (2) two days or part thereof : 0.1% of the “ABF” (amount billed for) the

given cycle subject to a maximum of Rs.30,000/- per day.

3.If the tenderer is penalized on the above clause more than three times in a year, the contract

is liable for termination.

(Note: The “Amount billed for” for this purpose shall be the total of payable amount billed by

Dehradun SSA for the particular billing cycle and the computerized figures furnished by

nominated officer of Dehradun SSA shall be final for the purpose).

The Designated officer reserves the right to waive the penalty or reduce it, at his discretion,

depending upon the merits of reasons such delay. However, this waiver clause shall not be

invoked as a matter of routine.

9.PAYMENTS

Services Bureau Organization shall arrange to submit its claim on monthly basis. The

bills in triplicate pre-receipted shall be preferred by the service Bureau Organization to

Chief/Account officers, O/o General Manager Telecom District Dehradun or any other officer

nominated by General Manager Telecom District Bikaner of every month for the services

rendered in the preceding calendar month.

No Payment shall be made for services that are rejected on inspection/testing at site.

10.PRICES: Prices charged by the supplier for services provided and services performed under the

Contract shall not vary from the prices quoted in the bid over the period of contract.

11. AMENDMENTS:

11.1 Within the scope of the contract the purchaser may, at any time, by a written order to the

supplier, amend one or more of the following:

i. Drawings, designs and specifications, if the services to be supplied under the Contract shall be

manufactured specifically for the purchaser.

ii. The method of packing and shipment.

iii. The consignee and /or the place of delivery.

iv. The services to be provided by the supplier.

11.2 If such amendment(s) cause(s) an increase or decrease in the cost of the time Required for the

execution of the order, an equitable adjustment shall be made in the Contract price or delivered

schedule, or both, and the contract shall accordingly be Amended. Any proposal by the supplier for

adjustment under this clause shall be made within thirty days from the date of the receipt of such

amendments.

12. SUB-CONTRACTS:

12.1 The supplier shall not assign/transfer and subcontract its interests/obligations under the contract

without the prior written permission of the purchaser.

12.2 The supplier shall notify the purchaser in writing of all sub-contracts awarded under this contract

if not already specified in the bid. Such notification, in the original bid or later shall not relieve the

supplier from any liability or obligation under the contract.

13. DELAYS IN THE SUPPLIER’S PERFORMANCE

13.1 Services under the contract shall be provided strictly in accordance with the delivery schedule

specified in the purchase order.

Bills Tender Seal & Signature of bidder 17

13.2 Delay (s) in the performance of delivery obligations shall render the supplier liable to any or all

the following:

i. Forfeiture of performance security

ii. Imposition of liquidated damages

iii. Termination of the contract for default.

13.3 If at any time during performance of the contract, the supplier or its sub contractor (s) should

encounter conditions impending timely delivery of the services, the supplier shall promptly notify the

purchaser in writing of the full fact about the delay, its likely duration and cause(s). After receipt of

the supplier’s notice, the discretion for extending the period for performance of the contract after

mutual discussions, will be exclusively of the purchaser i.e. GMTD Dehradun.

14. Failure to perform within stipulated schedule (Time window)

In the event of machinery failure, the Service Bureau Organization shall make alternate

Arrangement at their own cost and ensure that the schedules are not getting affected by not more than

8 hours beyond the stipulated print window timings. GMTD Dehradun shall not bear such expenses

incurred by the Service Bureau Organization in all such eventualities. In the event of the Service

Bureau Organization not able to extend the service even after Expiry of the 8 hours beyond print

window timings, a liquidated damage equal to the amount Spent by GMTD Dehradun to get the work

done through other sources is payable by the Service Bureau Organization to GMTD Dehradun in

addition to the penalty leviable under clause-8 “Penalty”.

The Service Bureau Organization personnel responsible for operations of the equipment and

machinery shall be stationed on site on regular basis to handle any contingency plans.

15. FORCE MAJEURE

15.1 If at any time, during the currency of this contract, the performance, in whole or in part, of any

obligation(s) by either party under this contract shall be prevented or delayed by reason(s) of war

hostility, acts of the public enemy, civil disturbances, sabotage, fire, floods, explosions, epidemics,

quarantine restrictions, strikes, lockouts or act of God (Herein after referred to as events) provided

notice of happenings, of any such event is given by either party to the other within 7 days from the

date of occurrence thereof, neither party shall by reason(s) of such event be entitled to terminate this

contract which shall resume as soon as practicable after such event(s) may come to an end or cease to

exist provided further that if the performance in whole or part of any obligation(s) under the contract

if prevented or delayed by reason(s) of any such event for a period exceeding 60 days either party

may, at its discretion terminate the contract. The decision of GMTD Dehradun as to whether an event

justifies invocation of force majeure shall be final and conclusive.

15.2 PROVIDED also that if the contract is terminated under this clause, the purchaser shall be at

liberty to take over from the supplier, at a price to be fixed by the Purchaser shall be at liberty to take

over from the supplier, at a price to be fixed by the Purchaser, and which shall be final, all the unused,

undamaged and acceptable goods, bought out components and stores of manufacture in the possession

of the supplier at the time of such termination or such portion(s) thereof as the purchaser may deem fit

accepting such materials, bought out components and stores as the supplier may, with concurrence of

the purchase, elect to retain.

16. TERMINATION FOR DEFAULT 16.1 The purchaser by a written notice of default, may, without prejudice to any other remedy for

breach of contract, terminate the contract in whole or in part as the case may be.

i. If the supplier fails to deliver any or all of the services within the time period(s) specified in the

Contract, or any extension thereof granted by the purchaser pursuant to Clause 13

ii. If the supplier fails to perform any other obligation(s) under the Contract; and

iii. If the supplier, under either of the above circumstances, does not remedy his failure(s) within a

period of 30 days (or such longer period as the purchaser may allow in writing after the receipt of the

default notice.

16.2 In the event of the termination of the contract in whole or int part,(pursuant to para 16.1) the

purchaser may procure from open market services similar to those undelivered and the supplier shall,

however, continue performance of the contract to the extent not terminated.

16.3 On the happening of any of the above circumstances, the purchaser, without prejudice to its other

rights under the law or the contract, may purchase the balance quantity of the services at the risk and

Bills Tender Seal & Signature of bidder 18

cost of supplier and book to him for the payments thereof and shall also claim a set-off of any dues

payable under the contract to the supplier against his dues under the contract or any previous contract.

17. TERMINATION FOR INSOLVENCY

The Purchaser may at any time terminate the contract by a written notice of 7 days to the

Supplier, without compensation, if the supplier becomes bankrupt or otherwise insolvent, Provided

that such termination shall not prejudice or affect any right or action or remedy Which had accrued or

might accrue.

18. ARBITRATION

18.1 In the event of any question, dispute of difference arising under this agreement or In connection

therewith except as to matter the decision of which is specifically provided Under this agreement, the

same shall be referred to sole arbitration of the CGMT Dehradun Or in case, his designation is

changed or his office is abolished then in such case to the Sole arbitration of the office for the time

being entrusted whether in addition to the functions of the C.G.M.T.Uttrakhand Circle or by whatever

designation such officer may be called the(hereinafter referred to as the said officer) and if the

C.G.M.T. Uttrakhand Circle or the said Officer is unable or unwilling to act as such to the sole

arbitration or some other person appointed by the C.G.M.T. Uttrakhand Circle or the said Officer. The

agreement to appoint an arbitrator will be in accordance with the Arbitration and Conciliation Act,

1996. There will be no objection to any such appointment that the arbitration is Government servant

or that he has to deal with the matter to which agreement relates or that in the course of his duty as

Government servant he has expressed views on all or any of the matter under dispute. The award of

the arbitrator shall be final and binding on the parties. In the event of such arbitrator to whom the

matter is originally referred, being transferred or vacating his office or being unable to act for any

reasons whatsoever such C.G.M.T. Uttrakhand Circle or the said officer shall appoint another person

to act as arbitrator in accordance with terms of the agreement and the person so appointed shall be

entitled to proceed from the stage at which is was left out by his predecessors.

18.2 The arbitrator may from time to time with the consent of parties enlarge the time for making and

publishing the award. Subject to aforesaid the Arbitration Act, 1996, and the rules made there under

any modification thereof for the time being in force shall be deemed to apply to the arbitration

proceeding under clause.

18.3 The venue of the arbitration proceeding shall be the officer of C.G.M.T. Uttrakhand Circle at

Dehradun or much other places as the arbitrator may decide.

18.4 All dispute involving litigation arising with regard to it’s agreement/contract shall be subject to

jurisdiction of the competent court at Dehradun City.

19. SET OFF:

Any sum of money due and payable to the contractor (including security deposit refundable to

him) under this contract may be appropriated by the purchaser/GMTD Dehradun and set of the same

against any claim of the Purchaser or GMTD Dehradun. Arrange out of this contract or under any

contract made by the Contractor with the Purchaser and /or i.e. GMTD Dehradun / BSNL or any other

officer of BSNL

Bills Tender Seal & Signature of bidder 19

Section-V

Special conditions of contract

These conditions are specific to the job. If any condition is in conflict with previous

conditions, the conditions in this annexure will prevail.

1. This is a tender for rate contract to be executed by GMTD Dehradun as per NIT for

the period of One Years extendable for next one year on the mutual agreed terms. The

scope of the tender is to provide print and post-print operations (Stapling & folding)

service for printing of Telephone Bills, call details, Broadband details and for post

print operations on a continuous basis for a period of two years and extendable on the

same terms for a further period of one year on mutually agreed terms.

2. The contractor will also do the processing work of detail billing of electronic

exchanges like EWSD/E10B/C-Dot. Department will provide data on

CD/cartridge/spool for processing & generating print file. This print file of detail bill

should be printed along with telephone bill & it should staple along with respective

telephone bill.

3. Offsite printing the SBO has to manage the site for printing operation by his own.

BSO has to establish his Branch Office in Municipal area of Dehradun City where

delivery, receipt & dispatched will be done. BSO shall provide name of his

representative duly authorized by valid power of attorney to deal with GMTD

Dehradun or his nodal officer.

4. The required plant and machinery needed for extending such service to GMTD

Dehradun shall be owned, install and maintained by the Service Bureau

Organizations(SBO).The Service Organization shall carry out the manpower, printer

consumables/stationery/window envelopes/spares for installations and operations of

plant and machinery owned and operated by Service Bureau Organization.

5. The Service Bureau Organization shall provide foolproof and transparent arrangement

in the system to ensure that all the data supplied by the GMTD Dehradun is printed.

The counter for the number of print images created by the system is also

software/system controlled and counter initialization should not be possible by

Service Bureau Organization’s operators without the prior approval of nominated

officer of GMTD Dehradun. This point is of utmost importance since payment to

Service Bureau Organization’s monthly claims for the service rendered to GMTD

Dehradun is based on the reading in the counter and foolproof and transparent

arrangement shall be made by service bureau organization to the full satisfaction of

GMTD Dehradun.

6. Service Bureau Organization shall provide documentary proof of providing similar

services as per eligibility criteria of NIT.

7. The software for designing the print-image format shall be developed by Service

Bureau Organization free of cost. The Service Bureau Organization is also responsible

for making the necessary changes in the software needed, to accommodate any

changes to the print-image format, as and when GMTD Dehradun puts forth such

demand, free of cost, however, such demand from GMTD Dehradun for such changes

shall not be more than 4 per year. This does not include changes required for inclusion

of Commercial advertisements as per clause (m) below at short notice of 10 to 12

days for every billing cycle.

8. Approval for the quality, shape and size of window envelopes to be used shall be

taken from GMTD Dehradun (if required).

9. The bills have to be delivered to the designated officer by the GMTD Dehradun.

Bills Tender Seal & Signature of bidder 20

10. The Print-Window means the time between when the data is taken and bills are

delivered.

11. The bill for payment has to be raised to the respective A.O of GMTD Dehradun.

12. The responsibility for procuring/stocking the necessary stationery and envelopes for

stuffing the printed bills shall be Service Bureau Organization’s. Necessary storing

space for stocking the inventory for about one month’s requirement shall be provided

by GMTD Dehradun SSA Head at Service Bureau Organization’s risk. The

specifications for the type, size and quality of the stationery required for automated

handling by Service Bureau Organization’s machinery shall be discussed and

mutually agreed to before Service Bureau Organization makes such procurement.

13. Optionally, GMTD Dehradun shall opt to recover the cost of printing by soliciting

commercial advertisements in the free space left at appropriate position of each

Customer’s bill details/special magazine without affecting the overall number of

pages for a particular customer. For this Service Bureau Organization shall provide

facility to scan/edit/reduce/enlarge the advertisement at appropriate slot at short notice

for every billing cycle and such changes required are to be done free of cost.

14. The term of the contract is for a period of 1 years and is extendable for another ONE

Year on mutually agreed terms. The contract can be terminate by GMTD Dehradun

by serving a notice of 3 months The contract can also be terminated by either of the

party by serving a notice of 6 months in writing.

15. The SBO shall maintain full confidentiality of the data supplied for creating print

images. Under no circumstances, the Service Bureau Organization shall

divulge/reveal/share such data for the purpose other than for creating print images for

GMTD Dehradun. Any violation of this confidentiality clause may result in instant

termination of the contract and Service Bureau Organization shall pay liquidated

damages of Rs.1000000/-(Rupees ten lakhs only) to GMTD Dehradun and GMTD

Dehradun shall reserve the right to black list the Service Bureau Organization on all

India basis.

16. Successful Service Bureau Organization shall also be under obligation to extend

similar services to GMTD Dehradun at the same agreed rate for any other adhoc /

non-cyclic requirements of GMTD Dehradun on priority basis, as and when such

requirement arise and such request is made by GMTD Dehradun to Service Bureau

Organization. The printing of special magazine shall be developed by the Service

Bureau Organization free -of cost on every billing cycle with prior intimation of 2 to 3

days of processing the bills.

17. Failure to perform within stipulated schedule.

18. In the event of machinery failure, the Service Bureau Organization shall make

alternate arrangement at their own cost and ensure that the schedules are not getting

affected by not more than 8 hours beyond the stipulated print window timings. GMTD

Dehradun shall not bear such expenses incurred by the Service Bureau Organization

not able to extend the service even after expiry of the 8 hours beyond print window

timings, a liquidated damage equal to the amount spent by GMTD Dehradun to get

the work done through other sources is payable by the Service Bureau Organization to

GMTD Dehradun in addition to the penalty leviable under “Penalty’ clause NIT

Bills Tender Seal & Signature of bidder 21

Scope of work

Printing of Telephone Bills and Itemized details using Advanced Laser Printing solutions.

and Automating Post-Printing Operations like folding, stapling, collating, sorting, stuffing

and delivering of printed outputs in the GMTD Dehradun SSA at Cross Road, Telephone

Exchange, Dehradun for a period of one year and extendable on the same terms for a further

period of one year on mutually agreed terms.

Processing work of detail billing of electronic exchange like EWSD/E10B/C-DOT

Department will provide data on CD for processing & generating print file. This print file of

detail bill should be print along with telephone bill & it should staple along with respective

telephone bill.

Technical Specifications details are in Section-VI

The GMTD Dehradun requirement for such service is cyclic in nature and printing of approx

50,000 bills per month. The growth plan of GMTD Dehradun envisages an increase of 10%

annum. The Service Bureau Organization should be capable of handling the increased print

load without affecting the print-window timings as mentioned in clause 7 of Technical

Specifications mentioned in Section-VI.

Bills Tender Seal & Signature of bidder 22

Section-VI

Technical Specifications

1) The process of printing shall be of the kind that supports variable data and variable font-size,

etc; and shall be of laser based. The printer resolution has to be minimum of 300 x 300 dpi

and up to 600 x 600 dpi. GMTD Dehradun will have discretion to finalize the resolution to be

used.

2) Printer speed shall be in the range of 50 to 150 delivered images per minute with duplex

printing in highlighted mode capability on cut-sheet of A4 size. Printer should be able to print

on both sides of the paper.

3) The printing technology shall be of the capability for advanced print languages such as IPDS,

POSTSCRIPT and PCL. Black & shades of black data printing is required on the both sides

of sheet.

4) The printing of logos, photographs (Black & Shades of black) barcodes signatures and Indian

languages scripts etc; should be possible using the printing system as clause (6) below.

5) The print layout of the bills will be designed in consultation with the software group of

GMTD Dehradun SSA and there shall be enough flexibility to change the print-layout and

details at short notice of 12 days as per the needs of GMTD Dehradun.

6) Bill Format:

a)The tenderer for printing of bills, shall use pre-printed stationery. The format of the bill and

colour scheme of the bill are detailed below. The bill two side, the front & back side. The

front side of the bill contains the heading, bill details space for magazine, space for call &

broadband details and the counterfoil. On backside of the bill, only the instruction to the

customers will be provided which will be pre-printed. This pre-printed portion will not be

counted towards print image for the purpose of payment. Calls & Broadband usage details

which are over & above that are printed on front page, will be printed on separate cut sheet

stationery of A-4 size of paper (as per sample). Printing of the Calls & Broadband usage

details on these pages will be black / shades of black.

b)The heading of the front side of the bill will have 2cm wide strip on the top of the page and

will contain BSNL office address and logo. This will be fixed pre-printed portion on all the

bills and will be in four colours. The heading will be followed by details. This part will be

printed in black & shades of black. This part is variable with every bill and every subscriber.

The bill details will be followed by Calls & Broadband usage up to the extent that can be

accommodated, magazine will also be printed here. The bottom most part will be 5cm strip

containing counterfoil. This part will also be black /shades of black.

c)The matter and layout of the pre-printed part of the bill may also undergo changes.

However, such changes will be intimated to the bidder at least 12 days prior to the bill dated

from which changes are required. It will be three times in a year. The changes should be

carried out without any extra cost to the BSNL.

7) The Print-Window shall be 48 hours for printing up to one lakh bills. The print-window of 48

hours shall mean that at the end of 48 hours the entire job of printing, folding, stapling,

sorting, stuffing in to envelop and sending to A.O.(TR) O/o GMTD, Dehradun at Cross Road,

Telephone Exchange, Dehradun, Uttarakhand, is completed in a phase manner over the entire

print window time and at the end of total print window no job is left pending. If the entire job

Bills Tender Seal & Signature of bidder 23

is completed during night hours or before the opening time of A.O. (TR) office or if the next

day happen to be Sunday or closed holiday, the job of sending to the A.O. (TR) office is to be

completed immediately on opening of office.

8) The GMTD Dehradun /concerned Nodal Officer will handover variable data in separate data-

files like ‘Billing Data’,’ Detailed Bill Data’, ’Trunk Calls Data’ etc. The SBO shall ensure

that all related data are grouped together and printed as a single bill. The GMTD Dehradun

/concerned nodal officer shall provide the data cartridge required for generation of print-

images. Separate files for main bills and STD/ISD itemized bills will be provided which will

have to colleted and telephone number-wise final print images inclusive of STD & ISD

Details generated by SBO for printing. Bills should be printed in any order as desired by

GMTD Dehradun /concerned nodal officer such as telephone number-wise, pin code-wise,

single sheet, dual sheet, multiple sheet commercial important subscriber etc. at no extra cost.

CIC & group bill are to be printed separately & if required by BSNL.

9) The agency shall print bills whenever SOFT DATA are sent to them. The files will be sent in

lots of any number of bills, whenever granted for billing system.

10) The post-print mechanization process shall have folding, stapling & facility to enclose

newsletters and bulletins/enclosures to all or target group of customers (i.e; on selective

basis). The speed of operation of post printing mechanization system shall be in

synchronization throughout of the printing system to ensure that final print-window timings

are maintained at any cost.

11) Paper 80 GSM with quality as approved by the GMTD Dehradun /concerned nodal officer.

12) In case of any controversy decision of GMTD Dehradun /concerned nodal officer will be

final.

Bills Tender Seal & Signature of bidder 24

Declaration TENDER NO: GMTD/DN/Admn/E-Tender/Printing Bills/2015-16/7 Dated 30.07.2015

1.Name of the Tenderer : ……………………………………

2.Full address of the Tenderer : ……………………………………

3.Name of actual signatory to the Tender: ……………………………………

4.Total Nos of pages of Tender offer & its enclosures: ……………………………………

5.Quotation/Financial Bid As per Section-VII

I have carefully read the tender conditions detailed in the Tender and all its Annexure

and I have understood the tender conditions in full and abide by the same.

I shall abide by the decision of the GMTD BSNL, Dehradun Telephones or the

arbitrator appointed by him on any matter of dispute or clarification on any aspect in the

implementation of the contract.

Signature:

Name & address of the company (With seal)

Station:

Date:

To,

GMTD,

Dehradun .

Enclosures

(List of Documents to be submitted along with Tender)

1. Attested Copies of Experience Certificate as per NIT

2. Attested Copies of Turnover Certificates issued by Chartered Account / Auditor

3. Document confirming own printing facility.

4. Attested copy of Service Tax Registration.

5. Attested copy of PAN Card.

6. Attested copy of Sales Tax Registration of TIN NO. Registration.

7. Attested copy of the Power of ATTORNEY, if any.

8. Attested copy of the Partnership deeds/Memorandum of Understanding, if any.

9. Affidavit on Non-Judicial Stamp Paper in case of Proprietor

10. BID Cost & EMD in form of Bank Guarantee or DD issued in favour of Accounts

Officer (Cash), BSNL,O/o GMTD, Dehradun, for an amount as per NIT.

11. Profile of the Tenderer.

12. Declaration regarding no close relative working in BSNL(on Non – Judicial Stamp

Paper) (Annexure – ‘A’)

Bills Tender Seal & Signature of bidder 25

Section-VII

Price bid (Financial quote)

(Separate Excel Sheet attached for filling rates)

TENDER NO: GMTD/DN/Admn/E-Tender/Printing Bills/2015-16/7 Dated 30.07.2015

Name of Bidder:

(A) PRINTING OF TELEPHONE BILLS:

S

N

Item Details Rate (Rs.)

In figure

Rate (Rs.) In words

1

Cost of per Bill Printing of Land Line,

Broad Band, Post paid GSM, WLL etc

with image in 4 multi colours on both

sides including cost of pre-printed

stationary in multi colours on both side

cut-sheet of A-4 size of 80 GSM high

quality paper with coloured BSNL Logo

(B) POST PRINTING OPERATION:

SN Item Details Rate (Rs.)

In Figure

Rate (Rs). In words

2

Cost of Sorting, Folding and Stapling of

per bill (Stapling including additional

sheets, if any )

Evaluation Cost = Cost per Bill = Rates of Sr. No [(1+2)]

The rate quoted will be multiplied by no. of lines of Dehradun for serial no.(1) & (2).

All Rates are required to be quoted.

GMTD Dehradun is free to choose any of the above services at any time of the contract.

The rates should be quoted in Figure & words.

The rates should be valid throughout the entire period of contract.

The rates as shown should be all inclusive i.e. duties, taxes i.e Sales Tax & Excise, levies,

packing, forwarding, freight , Insurance, etc. except Service Tax which will be paid extra as

per actual.

Bills Tender Seal & Signature of bidder 26

Section-VIII

BID SECURITY (EMD) FORM

Whereas………… (here in after called “the Bidder”) has submitted its bid dated……for the

work of ……………………………………………………….…………………….. Tender

No.………………………………………………………………… KNOW ALL MEN by

these Presents that WE…….OF……..having our registered office at ………..(here in after

called the “the Bank”) are bound unto ……….(hereinafter called “the Purchaser”) In the sum

of ……….for which payment will and truly to be made of the said Purchaser, the Bank binds

itself, its successors and assigns by these presents.

THE CONDITIONS of the obligation are:

If the Bidder withdraws its bid during the period of bid validity specified in NIT

If the Bidder, having been notified of the acceptance of its bid by the Purchaser during the

Period of Bid validity.

falls or refuses to execute the Contract, if required or

falls or refuses to furnish performance security in accordance with the Instructions to

Bidders.

We undertake to pay to the Purchaser up to the above amount upon receipt of its first written

demand without the Purchaser having to substantiate its demand, provided that in its demand,

the Purchaser will note that the amount claimed by it is due to it owing to the occurrence of

one or both of two conditions specifying the occurred condition or conditions.

This guarantee will remain in force up to and including Thirty (30) days after the Period of

bid validity, and any demand in respect thereof should reach the Bank not later than the

above date.

Signature of the Bank

Signature of the Witness

Name of Witness

Address of Witness

Bills Tender Seal & Signature of bidder 27

Section-IX

PERFORMANCE SECURITY GUARANTEE (PBG) ( BOND FORM)

1. In consideration of the General Manager Telecom District, (hereinafter called

“the Purchaser”) having agreed to exempt_____________________ (hereinafter

called ‘the said contractor (S)’) from the demand, under the terms and conditions of

and agreement/(Purchase Order) No. _________________ Dated _________ Made

between _____________________ and _____________________________ for

________________________ the work of ____________________________

(hereinafter called’ the said Agreement’),of security deposit for the due fulfillment by

the said Contractor (s) of the terms and conditions contained in the said Agreement,

on production of a Bank Guarantee for ________________________ we (Name of

the Bank) ______________________________ (hereinafter referred to as “the

Bank”) at the request of _____________________ contractor(S) do hereby undertake

to pay to the Purchaser an amount not exceeding ________________________

against any loss or damage caused to or suffered or would be caused to or suffered by

the Purchaser by reason of any breach by the said Contractor(S) of the terms or

conditions contained in the said Agreement.

2. We (Name of the Bank) ________________________ do hereby undertake to pay the

amounts due and payable under this guarantee without any demur, merely on a

demand from the Purchaser stating that the amount claimed is due by way of loss or

damage caused to or would be caused to or suffered by the Purchaser by reason of the

contractor(s) failure to perform the said Agreement. Any such demand made on the

bank shall be conclusive as regards the amount due and payable by the Bank under

this guarantee where the decision of the Purchaser in these counts shall be final and

binding on the Bank. However, our Liability under this guarantee shall be restricted to

an amount not exceeding __________________.

3. We undertake to pay to the Purchaser any money so demanded notwithstanding any

dispute or disputes raised by the contractor(s)/supplier(s) in any suit or proceeding

pending before any count or tribunal relating thereto our liability under this present

being absolute and unequivocal. The payment so made by us under this bond shall be

valid discharge of our liability for payment there under and the

contractor(s)/supplier(s) shall have no claim against us for making such payment.

4. We (Name of the bank)______________________ further agree that the guarantee

herein contained shall remain in full force and effect during the period that would be

taken for performance of the said agreement and that it shall continue to be

enforceable till all the dues of the Purchaser under or by virtue of the said Agreement

have been fully paid and its claim satisfied or discharged or till the Purchaser certifies

that the terms and conditions of the said agreement have been fully and properly

carried out by the said contractor(s) and accordingly discharges this guarantee.

Unless a demand or claim under this guarantee is made on us in writing on or before

the expiry of eighteen months from the date hereof, we shall be discharged from all

liability under this guarantee thereafter.

5. We (Name of the Bank) ___________________________further agree with the

Purchaser that the Purchaser shall have the fullest liberty without our consent and

without affecting in any manner our obligations hereunder to vary the terms and

conditions of the said Agreement or to extend time of performance by the said

contractor(s) from time to time or to postpone for any time or from time to time any

Bills Tender Seal & Signature of bidder 28

of the powers exercisable by the Purchaser against and said contractos(s) and to

forbear or enforce any of the terms and conditions relating to the said agreement and

we shall not to be relieved from our liability by reason of any such variation, or

extension being granted to the said contractor(s) or for any forbearance, act or

omission on the part of the Purchaser or any indulgence by the Purchaser to the said

contractor(s) or by any such matter or thing whatsoever which under the law relating

to sureties would, but for this provision have effect of so relieving us.

6. This guarantee will not be discharged due to the change in the constitution of the

Bank or the contractors (s)/supplier(S).

7. We (Name of the Bank)_____________________________ lastly undertake not to

revoke this guarantee during its currency except with the previous consent of the

Purchaser in writing

Dated the _____________ day of ________________

For ___________________________________

(Indicate the name of the Bank)

Undertake to pay to the Purchaser up to the above amount upon receipt of its first

written

Bills Tender Seal & Signature of bidder 29

Annexure - A

DECLARATION

I we ……………………………………………… S/o ……………

…………………………………………r/o……………………………… hereby

certify that none of my relative (s) as defined in the tender document is / are

employed in BSNL unit as per details given in tender document. In case at any

stage, it is found that the information given by me is false/incorrect BSNL shall

have the absolute right to take any action deemed fit without any prior

intimation to me.

NOTE: The term near relatives for this purpose are defined as:

1. Members of a Hindu Undivided family.

2. They are husband and wife.

3. The one is related to the other in the manner as father.

Mother, son (s) & son’s wife (daughter-in-law), Daughter (s) & daughter

husband (son in law), Brother (s) & Brother’s wife, Sister (s) Sister’s

Husband (Brother-in-law).

Signature of Proprietor /All Partners/All

Directors with seal.

NOTE: In case of proprietorship firm’s certificate will be given by the

proprietor, for partnership firm certificate will be given by all the partners

and in case of limited company by all the directors of the company.