TellmeMore5 Retail FAQ En

8/20/2019 TellmeMore5 Retail FAQ En

1/14

Support technique

6, rue Jean-Pierre Timbaud78 180 Montigny-le-retonneu! - "ranceTel# $ 08 %1 70 01 1& (0,225 € / minute)'-mail$ (upport)auralog#*r

FAQ TeLL me More

+pdate $&8100#

+pdate############################################################################################################################################################1.on*iguration(#################################################################################################################################################1/n(tallation######################################################################################################################################################&

Start###############################################################################################################################################################+(e o* Tell me More##########################################################################################################################################/2'3 42ialogue, ideo, phonetic and (ome 5ritten e!erci(e(###############################################################################8Son(###############################################################################################################################################################8ecording o* the oice o* the u(er######################################################################################################################8'rror( me((age( and problem(#########################################################################################################################11Support technique##########################################################################################################################################1

Update

Viewing video files

e hae deeloped a ne5 er(ion that (ole( the problem( to di(play the ideo in Tell me More#To in(tall that ne5 er(ion, you (hould $- loo9 at the re*erence o* the in(tallation .2-3M#/* that re*erence i( equal or higer to .2:;08in(, $- go to the *tp 5eb (ite - aller (ur le (ite *tp$ *tp$club#auralog#comhotlineTell:me:More:update - do5nload the < +pd:tmm#e!e = *ile- double-clic9 on the < +pd:tmm#e!e = *ile that ha( been do5nloaded on your computer#'l(e, the la(t in(tallation can be do5nloaoded at $ !!!/n ca(e o* problem(, do not he(itate to contact the technical (upport o* >uralog#

Specific American translations - CD-ROMs with reference CD-!""#$S and CD-!"%#$S

"or in(tallation .2-3M( 5ith re*erence( CD-!""#$S and CD-!"%#$S, a (o*t5are update i( aailable#Thi( update$- 'nable( (entence tran(lation in the dialogue( through the *lag icon?- .orrect( the ideo di(play problem encountered on (ome computer( and a**ecting the ritten '!pre((ion e!erci(e#To do5nload thi( update$- Do&'le-clic( on the *ollo5ing lin9$ Upd)*mm+e,e @1# MA?

- Save the *ile on your hard drie?- hen the do5nload i( *ini(hed, double-clic9 on the #e!e *ile?- The update 5ill be carried out automatically# "or any additional que(tion(, plea(e contact >uralogB( technical (upport$(upportu(a)auralog#com

Config&rations

Re&ired config&rations

e*ore in(talling TeLL me More, chec9 the con*iguration o* your computer#.on*iguration( Minimum @.2-3MA ecommended @.2-3M and 22-3MA.C or compati'le PentiumC

/indows0 %, %8, DT, Millennium, &000 or EPRAM 16 M F& M @6 M *or indo5( DT and &000, 1&8 *or EPA#Availa'le hard dis(

space

%0 M 110 M

CD-ROM1DVD-ROMDrive

.2 &! .2 @or 22A 1&!

mailto:[email protected]:[email protected]:[email protected]://club.auralog.com/hotline/Tell_me_More_5/update/ftp://club.auralog.com/hotline/Tell_me_More_5/update/ftp://club.auralog.com/hotline/Tell_me_More_5/update/http://www.auralog.com/us/download/Upd_tmm.exehttp://www.auralog.com/us/download/Upd_tmm.exemailto:[email protected]:[email protected]://club.auralog.com/hotline/Tell_me_More_5/update/http://www.auralog.com/us/download/Upd_tmm.exemailto:[email protected]


2/14

So&ndcard 16 bit( indo5(C-compatible (oundcard2raphics card 60!80 in &6 colour( 10&!768 in 6F6 colour(

microphone and (pea9er( or head(et#nternet .onnection and emailaddre(( @*or the tutoring (ericeA

The(e component( are in(talled or upgraded i* nece((ary$- 2!Media to play the MP'G ideo(- Hm(crt#dllI in the directory Hc$5indo5(I

- .ommon .ontrol( on indo5(C %- 2.3M on indo5(C %%8

Compati'ilities

On which s3stems can *4 M4 MOR4 'e r&n5*4 M4 MOR4 can be run on Micro(o*t indo5(C %, %8, DT, Millennium, &000, EP or &00FDote *or indo5( DT, &000, EP and &00F$ the admini(trator right( o* the computer are nece((ary to in(tall tell meMore# 3nce the in(tallation i( done, the program can be u(ed by a (imple u(er pro*ile#

#s *e me More compati'le with Microsoft /indows 6.5*eL me More can be run on Micro(o*t indo5( EP#e*ore doing the in(tallation, be (ure to hae the in(tallation .2-3M# That .2-3M i( 5ritten H/n(tallationI#3n (ome con*iguration(, the ideo( may be uncorrectly di(plated#/* the re*erence o* the in(tallation .2-3M i( .2:;08in( or higer, the *ollo5ing update can be u(ed $*tp$club#auralog#comhotlineTell:me:More:update H+pd:tmm#e!eI *ile/* the re*erence o* the in(tallation .2-3M i( lo5er, you (hould do5nload the complete in(tallation o* the program$

*tp$club#auralog#comKotlineTell:me:More:/n(tallation < aurin(t#e!e = *ile @110 MATo u(e Tell me More a( a re(tricted u(er under indo5(EP, re*er to the (ection $ /n(tallation /n(tallation on indo5(DT &000 EP#

Does *4 M4 MOR4 r&n on Mac#ntosh comp&ters5The program 5a( not deeloped to be compatible 5ith Mac/nto(h computer(# >lthough on (ome Mac/nto(h equiped5ith irtual P., the program can be u(ed# e recommend in that ca(e to ma9e a te(t 5ith a demon(tration .2-3M#

#nstallation

*o install *e me More

e*er to the in(tallation manual#Tell me More i( generay compo(ed 5ith an in(tallation .2-3M and one or (eeral le((on( .2-3M(#The in(tallation .2-3M can be do5nloaded at$ *tp$club#auralog#comKotlineTell:me:More:/n(tallation,< aurin(t#e!e = *ile @110 MA

Tell me More i( indo5( EP compatible#

Other information

*he installation of the software does not start a&tomaticall3+Kae you in(erted the Te;; me More /n(tallation .2-3ML


3/14

po((ible to remoe all the component( in(talled on your computer by *eL me More#Saving the res&lts for a reinstallationThe u(er(O re(ult( are (aed in the directory$ < c$tell me more Du(er( =#That directory mu(t be (aed and copied on the ne5 computer in the (ame path$ Hc$tell me more Du(er(I Can *eL me More 'e installed with several interface lang&ages5The *ollo5ing operation( mu(t be done $/n(ert the in(tallation .2-3M in the .2-3M drie#.opy the #lan, #hlp and #cnt *ile( *rom the < aurin(tlan = directory, 5ith teh corre(pondance( $ *ra @"renchA, ang

@'ngli(hA, ita @/talianA, all @GermanA, e(p @Spani(hA, dut @2utchA#.hange the < option(#ini = *ile( o* each u(er in the < c$tell me more nu(er(name:o*:u(er00 = directory $>dd the line $ '(:+(er;anguageQ*ra @"renchA, ang @'ngli(hA, ita @/talianA, all @GermanA, e(p @Spani(hA, dut @2utchA#

#nstallation &nder /indows $*1%;;;16.

Administrator RightsTo in(tall Te;; me More on indo5( DT and &000, indo5( admini(trator right( are needed# The(e right( may beremoed a*ter completion o* the in(tallation o* Tell me More# "or the mo(t recent in(tallation( @a*ter March &00&A, theNPo5er u(er(N right( can be (u**icientA#Specific note to /indows $*1%;;; < $*FS partitions8/* the u(er( hae their o5n loggin 5ith a re(tricted u(er pro*ile , the *ollo5ing operation( (hould be done$- to decompre(( the oice recognition, it i( nece((ary to launch Te;; me More at lea(t once 5ith a u(er haing theadmini(trator pro*ile @or po5er u(erA#- to obtain a correct di(play o* the *ont( o* the phonetic point(, it i( nece((ary$

- to remoe the repertory N c$tellmemoreprotellmemorebin*ont( N- to manually in(tall the *ont N auraphone N on the computer# /t i( pre(ent in the directory N tool(*ont(N on the

*tp 5eb (ite#4rror messages at the 'eginning of the installation

Message 7=o& do not have the s&fficient rights to carr3 o&t the installation of the software7+The me((age appear( under indo5( DT, &000, EP, 5hen the u(er doe( not hae the N>dmini(tratorN right( inindo5(# The in(tallation o* the oice recognition and the update o* certain element( require the admini(trator right(#3n the mo(t recent er(ion( @*rom March &00&A, the NPo5er-u(erN right( under indo5( &000 are (u**icient *or thein(tallation o* Te;; me More e-learning#4rror codes appearing with the first installation screen

'!ample($ 101 - 10&F - 1007#.an occur 5ith the /n(tallation .2-om .2:.;1&in(, i* the language o* indo5( in the regional (etting( i( di**erent*rom the language( o* Tell me More @'ngli(h, >merican, "rench, Spani(h, /talian, German, 2utchA#Solution$ (end a .2-om o* lo5er or higher re*erence? or a(9 the u(er to change the regional (etting( temporarily to'ngli(h$

- go into NStart Setting( .ontrol panel egional (etting(N#- /n the *ir(t tab Negional (etting(N, note care*ully 5hat i( indicated, then (elect 'ngli(h#- re(tart the computer- carry out the in(tallation o* Tell me More- go bac9 to NStart Setting( .ontrol panel egional (etting(N#- /n the *ir(t tab, Nregional (etting(N, re(tore the initial alue noted preiou(ly#- e(tart the computer

4rror message > set&p+e,e is not a win ?% valid application+ @That me((age appear( in ca(e o* de*ectuou( in(tallation .2-3M# The in(tallation can be do5nloaded *rom $*tp$club#auralog#comKotlineTell:me:More:/n(tallation < aurin(t#e!e = *ile @110 MA

At the end of the installation a message 7installation failed7 appears

*est with cop3 on the hard driveThi( problem i( generally cau(ed by the in(tallation o* the Micro(o*t 2EMedia component, particularly on computer(equipped 5ith 22-3M drie(# /t can be (oled by carrying out the *ollo5ing operation($- double-clic9 on the *ile Nd!media#batN in the N>urtechN directory o* the in(tallation .2-om- copy the N>urin(tN directory *rom the in(tallation .2-om to your hard di(9- remoe the Nread onlyN attribute o* the *ile N(etup#in*N copied in(ide thi( directory- open thi( *ile N(etup#in*N u(ing Dotepad- change the Patch2EM'2/>Q1 alue into Patch2EM'2/>Q0- (ae the *ile- (tart the in(tallation by double-clic9ing on the *ile N(etup#e!eN copied in the N>urin(tN directory o* the hard di(9"eel *ree to contact u( *or *urther in*ormation#Diagnosis/* the error me((age Nin(tallation *ailedN appear(, it i( nece((ary to a(9 *or the *ile 5hich 5a( created at the time o* thein(tallation in the indo5( directory, namely$ Nc$indo5(err#t!tN or Nc$inDTerr#t!tNe 5ill analy(e and *or5ard the diagno(i( to you#

ftp://club.auralog.com/Hotline/Tell_me_More_5/Installation/ftp://club.auralog.com/Hotline/Tell_me_More_5/Installation/


4/14

Start

Blac( screen

The problem that you are re*erring to i( due to a con*lict 5ith a ideo component in(talled on your computer#To decrea(e the *requency o* the problem, it i( nece((ary to$+pdate the program @re*er to the HupdateI (ectionA#3r delete the introcution ideo *ile $

- double-clic9 on NMy .omputerN#- go to N.$ N#- go to Ntell me more nN#- go to NbinN#- (earch *or the *ile 5hich i( called Nintro1#mpgN or Nintro1N repre(ented by a blue camera or the indo5( Media Playericon# @note$ it i( not the *ile Nintro1N repre(ented by a bru(hA#- rename thi( *ile into Nintro10#mpgN#The (o*t5are 5ill not u(e it any more at (tart, 5hich (hould not cau(e the problem to appear any more#Dote $ i* the problem appear( in the ideo actiitie(, it i( better toupdate the program @re*er to the HupdateI (ectionA#

An error message appears at the starting of *ell me More

3n %%8 indo5(, it can be preci(ed in the < m*cdll = module#The problem can be due to a con*lict 5ith a program to read the ideo( @2iE *or e!ampleA#/* Dimo ;ite ha( been in(talled, you (hould in(tall the *ull er(ion *rom Dimo 5eb (ite or *rom$*tp$club#auralog#comKotlineMultimedia HDimo0uild%eta1#e!eI *ile#

/* other program( to read the ideo( hae been in(talled on the computer, the rein(tallation o* the late(t er(ion o* < indo5( Media Player = may (ole the problem#

An error message in the > msvcrt+dll@ mod&le after a clic( on the > start @ '&tton

The problem can be due to a (etting problem o* the (ound card# /t can happen 5ith .mi (ound card( on .ontinental'di(on computer(, and on 'n(oniq (ound card(#/t i( mo(t o*ten (oled, (tarting *rom the /n(tallation .2-om re*erenced .2:;0%in(, a( *ollo5($- double-clic9 on the *ile Nmi!ero**#am(N @located on the /n(tallation .2-om, directory N>urtechNAor- go to the Tell me More in(tallation directory @c$Tell me more DbinA

- open the *ile Ntmm#niN u(ing Dotepad- change the alue o* the 'b:+(eMi!er2e*aultQ">;S' line into $'b:+(eMi!er2e*aultQT+'

- (ae the *ile- chec9 the olume control (etting( o* the card, in particular the (election o* the microphone in recording#- ;aunch Tell me More#

note $ To chec9 the re*erence o* the (ound card, re*er to the (ection Hin(tallation o* the (ound cardI#4rror messages appear d&ring the la&nching of the 2&ided *o&r1DemonstrationThi( problem can occur on indo5( DT&000EP in DT"S partition(# To (ole them, it i( nece((ary to do5nload the ne5er(ion( aailable on$ *tp$club#auralog#comKotlineTell:me:More:demoThe error me((age( can be o* di**erent type( $- < impo((ible to copy the *ile o* the manager < c$/DDT!obglu16#dll RI - < c$temp F =

Other pro'lems

#nternal errors'rror & - &-6$ The /n(tallation .2-om i( older than the le((on .2-3M# /t i( nece((ary to rein(tall the program 5iththe in(tallation cd-rom o* the ne5er le((on cd-rom, or do5nload the in(tallation *rom*tp$club#auralog#comKotlineTell:me:More:/n(tallation < aurin(t#e!e = *ile @110 MA

Dote $ i* the problem appear( under indo5( &000EP, it can be lin9ed to a protection o* the regi(try ba(e# e*er to the(ection 'rror me((age( 4/nternal error(#

3ther internal error(e*er to the (ection 'rror me((age( 4/nternal error(#

/hite screenThat problem (eem( to be due to protection on DT"S (y(tem(# To correct it, it i( generally enough to re(tart thecomputer#Message *his version testing date is e,pired> demo er(ion o* in22 ha( been in(talled on the computer# +nin(tall or update it#/hen starting the software a message re&iring to reconfig&re the displa3 or to reinstall the softwareappears+The di(play con*iguration o* the computer 5a( modi*ied (ince the in(tallation o* *eL me More @re(olution, number o* color(A#ou mu(t re(tore the di(play con*iguration u(ed at the time o* the in(tallation o* *eL me More or unin(tall andrein(tall the (o*t5are 5ith the ne5 di(play con*iguration#4rror message a'o&t the so&nd card

hen the program (tart(, an automatic detection o* the (ound car di( done# /* an error me((age about the (ound cardappear( 5hile the (ound card can be u(ed correctly under indo5(, that automatic detection (hould be di(abled $- go to the Tell me More in(tallation directory @c$Tell me more DbinA

ftp://club.auralog.com/Hotline/Multimedia/ftp://club.auralog.com/Hotline/Tell_me_More_5/demo/ftp://club.auralog.com/Hotline/Tell_me_More_5/Installation/ftp://club.auralog.com/Hotline/Multimedia/ftp://club.auralog.com/Hotline/Tell_me_More_5/demo/ftp://club.auralog.com/Hotline/Tell_me_More_5/Installation/


5/14

- open the *ile Ntmm#niN u(ing Dotepad- change the alue o* the 'b:+(eMi!er2e*aultQ">;S' line into $'b:+(eMi!er2e*aultQT+'

- (ae the *ile- chec9 the olume control (etting( o* the card, in particular the (election o* the microphone in recording#- ;aunch Tell me More#Slow starte noted on (ome indo5( % er(ion( @e(pecially 5in% A a (igni*icant 5aiting be*ore Tell me More (tart(, 5hich

may la(t a *e5 minute(#Thi( problem doe( not appear on a clean indo5( % con*iguration# /t appear( only on con*iguration( 5here ariou(program( 5ere in(talled# e 5ere not able to determine the program( inoled#> te(t may be made $in(ert the /n(tallation .2-omgo into the directory N>ur/n(tinNdouble-clic9 on the *ile Ndcom%2#e!eNMessage 7 msvcE;+dll 7 is lin(ed to missing e,port 7msvcrt+dll78 "-ic-Ecollate+-cCp+The 2;; Nm(crt#dllN ha( not been updated during the in(tallation o* Tell me More#- re(tart the computer#- 3n indo5( DT and &000, it i( (ometime( nece((ary to manually copy the m(crt#dll in the N(y(temF&N directory o* indo5(#At comp&ter restart /indows message concerning a pro'lem with 7msvcrt+dll7 7olea&t?%+dll7 appears+.an occur on the *ir(t indo5( % er(ion(# @% 0, % >, % o(r&A+nin(tall and re-in(tall TMM#/* that i( not enough, double-clic9 on 2.3M% *ile in the directory Naurin(tbinN on the /n(tallation .2-om#

Sometime( on indo5( DT, (imply recopying the *ile Nm(crt#dllN *rom the directory Naurin(tbinN o* the /n(tallation.2-om into the directory N.$5innt(y(temN can (ole the problem#Comp&ter freees when starting *ell me More3n computer( 5ith ba(ic con*iguration, de-actiate the running proce((e( @antiiru(#AMessage 7=o& m&st activate *e me More e-learning7Thi( me((age appear( only *or the Tell me More e-learning# /t i( nece((ary to u(e the actiation 9ey (ent by email bythe tutoring (erice# e*er to the documentation (peci*ic to Tell me More '(y(temelearning @*tp (ite$ Tell me More'(y(temA#

Use of *ell me More

Free mode and g&ided mode

The di(ponibility o* the(e mode( i( *unction o* the de*inition o* the product and the corre(ponding pedagogical choice(#"or the < /mmer(ion Pro= product, only the guided mode i( aailable#

Choice of lessons in free-to-roam mode

Utiliation.lic9ing on the co(tume( *rom the main menu can acce(( the le((on(# They are arranged in increa(ing order o* di**iculty, in a cloc95i(e direction#3nce you hae (elected the le((on, clic9 on the armchair o* the ta(9 bar to acce(( the le((on main menu#4nglish Dvd-rom Reference !;"2uring the choice o* le((on( in *ree-to-roam mode, the le((on( are not di(played#Ju(t add the *ollo5ing line at the end o* the *ile Nc$tell me more nbintmm#iniN$'i:.our(e2i(playModeQ6

D&tch learning

> doen o* oice( can be heard @male and *emaleA on the & leel( to learn dutch# Mo(t o* the *emale oice( are o* "lamand rigin, di**erent *rom the H(tandard dutchI#

Activities

.ron&nciation/n the pronunciation e!erci(e(, you do not automatically go to the ne!t 5ord or (entence#>*ter a *e5 recording(, the u(er mu(t manually clic9 on the Hne!t 5ordI or Hne!t (entenceI button#The number o* time( one can pronounce a 5ord depend( on the importance accorded by the u(er to that actiity#4,ercisesSai(ie( de caractre( accentuU(+n claier (pUci*ique e(t a**ichU dan( chaque e!ercice nUce((itant de (ai(ir de( caractre( accentuU( @cour( de"ranVai(, >llemand, '(pagnol, /talienA#.ro((5ord puleTheir number i( in*inite# They are generated randomly *rom the 5ord li(t o* the glo((ary corre(ponding to the le((on#The 100W thre(hold 5hich appear( on the progre(( chart i( reached *or 10 completed grid(#> grid i( con(idered correct 5hen all the letter( are correct#Dote$ .ro((5ord pule($ Tran(late/* the glo((ary i( not acce((ible @glo((ary unaailable *or the inter*ace language (elected, or u(e o* the (o*t5are in theinter*ace language identical to the learning languageA, the cro((5ord( in tran(lation mode are not acce((ible$ 'ither the column N.ro((5ord pule$ Tran(lateN i( greyed in the progre(( chart? or, 5ith the *ir(t er(ion( o* the (o*t5are, the column N.ro((5ord Pule$ Tran(lateN corre(pond( to the columnN.ro((5ord pule$ ;i(ten and riteN, and the (core( are entered in thi( (econd column only#

2ictationSome Spani(h letter( may be mi((ing on the (peci*ic 9eyboard, that problem i( ery rare# To enter the character( , the>S.// table can be u(ed $


6/14

http$555#a(ciitable#com - (ection '!tended >S.// .ode( at teh bottom o* the page#To enter a character, the u(er (hould pre(( the HaltI 9ey and the corre(ponding number# e!ample$ Halt-16&I Q X

ritten e!erci(e>n error me((age appear( 5hen you clic9 on < (olution = in the 5ritten e!erci(e#That problem can appear randomly, on indo5( &000, 5ith Spani(h and "rench le((on(# To decrea(e the *requency o* the problem, you (hould do the 5ritten e!erci(e at the beginning o* or9 5ith Tell me More, or (tart again Tell me More

be*ore doing the e!erci(e#Dote 4 (peci*ic .2:;08in( in(tallation .2-3M $ .an happen 5ith eery language# To (ole the problem, 5erecommend to do5nload the *ollo5ing *ile and run it on the computer $ -Y +pdate TMM#e!eGrammar e!erci(ehen the indo5( *ont (ie i( Nper(onaliedN, in (ome e!erci(e( o* the Nu(ine((e(N leel(, the 5ord( o* the (entenceto be 5ritten do not *it in the allocated bo!#The (olution i( to temporarily (et the indo5( *ont (ie to it( initial alue$- right-clic9 on the indo5( de(9top (creen and choo(e NPropertie(N? or go to NStartSetting(.ontrol panel2i(playN- (elect the N.on*igurationN tab @indo5( %A or NSetting(N @indo5( %8 and laterA#- under indo5( %, modi*y the *ont (ie @(elect NSmall *ont(NA- under indo5( %8, clic9 on the N>dancedN button and modi*y the *ont (ie @(elect NSmall *ont(NA- alidate the ariou( dialog bo!e(#2rammarThe di(play o* the bottom o* the page( i( truncatedhen the indo5( *ont (ie i( Nper(onaliedN, the te!t( o* (ome page( are truncated#The (olution i( to temporarily (et the indo5( *ont (ie to it( initial alue$- right-clic9 on the indo5( de(9top (creen and choo(e NPropertie(N? or go to NStartSetting(.ontrol panel2i(playN- (elect the N.on*igurationN tab @indo5( %A or NSetting(N @indo5( %8 and laterA#- under indo5( %, modi*y the *ont (ie @(elect NSmall *ont(NA- under indo5( %8, clic9 on the N>dancedN button and modi*y the *ont (ie @(elect NSmall *ont(NA- alidate the ariou( dialog bo!e(#'rror me((age 5hen (ending a me((age to the tutorhen a (ound i( being played on a grammar page and the u(er (end( a me((age to the tutor, it may generate an errorme((age in the (o*t5are#

.rogress chart1Diar3

Can the res&lts of the g&ided and free-to-roam modes 'e shared5Do, they canBt# 'ach cour(e o* the guided mode corre(pond( to a (peci*ic learning proZect# Thu( it( re(ult( cannot be(hared 5ith the re(ult( o* another cour(e or the re(ult( obtained in *ree-to-roam mode#Res&lts of the progress chart- 2ialogue, all mode($ 5ith the *ir(t er(ion( o* the (o*t5are, the 100W 5ere ery di**icult to reachSolution$ (end the late(t le((on and in(tallation .2-3M(# /n thi( ca(e, to obtain the 100W, it i( nece((ary to pa(( byall the que(tion( o* the dialogue# /t i( thu( (ometime( nece((ary to practi(e the dialogue (eeral time( to obtain a

pa((age in all the que(tion( by di**erent route(# - .ro((5ord pule$ 10 grid( Q 100W# The grid( are generated randomly, their number i( in*inite#Dote$ in immer(ion mode @inter*ace language Q learning language, *or the *ir(t er(ion( o* the (o*t5are, the columnNcro((5ord Pule$ Tran(lateN doe( not *ill, becau(e it i( tran(*ormed into N cro((5ord Pule$ ;i(ten and 5riteN# /n therecent in(tallation .2-3M(, thi( column 5a( greyed# - ritten e!pre((ion$ it i( nece((ary to clic9 on NSolutionN to alidate the e!erci(e and ma9e the corre(ponding re(ultappear in the progre(( chart# .lic9ing on N.orrectionN i( not (u**icient# - 2ictation, Grammar Practice, grammar '!erci(e$ it i( nece((ary to (ucceed in all the (entence( o* an e!erci(e to haethe e!erci(e counted a( right#

esson report in free-to-roam mode81# Pictureord a((ociation, The ight ord and ord 3rder e!erci(e(The e!erci(e( are cla((i*ied according to & di**erent option(, namely 5ith and 5ithout (peech recognition#

To complete them all and obtain a 100W (core in the le((on report, you mu(t$- go to the option (creen- untic9 HSpeech recognitionI

http://www.auralog.com/fr/supp_tech/Upd_Tmm.exehttp://www.auralog.com/fr/supp_tech/Upd_Tmm.exe


7/14

- go bac9 to the e!erci(e(- complete the remaining e!erci(e(

.ro((5ord pule("or an e!erci(e to be alidated and right, all the letter( in all the 5ord( are to be *ound out by the u(er#To obtain a 100W (core in the le((on report, 10 grid( hae to be completed#

F# .omprehen(ion and e!pre((ion dialog#

To obtain a 100W complete (core, one mu(t go through all que(tion(, and there*ore complete the dialog (eeral time(by ta9ing di**erent path( 5ith di**erent que(tion(#

>( *or the .omprehen(ion 2ialog, tic9 the H.omprehen(ionI button in the option (creen o* the dialog# /t may becompleted 5ith or 5ithout (peech recognition#

The '!pre((ion 2ialog may be completed a*ter actiation the ocal recognition#

Diar3ealidating a diary 5hich 5a( generated preiou(ly on another date modi*ie( the (tarting date, and there*ore theadancement o* the progre(( chart# To (ole the problem, you mu(t modi*y the (y(tem date o* the computer to (et itto the creation date o* the learning program, launch the (o*t5are and realidate the diary#

*ools GOptions < *ranslations - Dictionar3H

Options/n guided mode, only the non pedagogical option( may be modi*ied by the u(er, i#e# noi(e leel, acceptance leel#

The teaching option( 5ere (et by the >uralog tutoring (erice( *or an optimal training#/n the *ir(t er(ion o* /mmer(ion Pro product @+S>A, the option to (lo5 do5n the (peech ha( been di(abled becau(e o* technical rea(on(, and cannot be (et again#3ur pedagogical team (aid al(o that it i( better to remoe thator pedagogical rea(on(, in order to li(ten to the originalte!t#/n "ree-to-roam mode you can modi*y the option( you 5i(h in order to adZu(t the leel o* di**iculty o* the (o*t5are toyour o5n leel#*rad&ctionsThe tran(lation( o* the Tell me More actiitie( are aailable$"or the te!t($- by clic9ing on the Htran(lationI *lag on the ta(9 bar *or the dialog, the ideo, grammar, conZugationPour the 5ord($- by a right mou(e-clic9, HTran(lationI menu, or through the appearance o* a tool tip 5hen pointing the 5ord- in (ome e!erci(e(, thi( *unctionality i( aailable only at the end o* an e!erci(e, becau(e o* a choice by the pedagogicalteam# The contrary 5ould hae made the e!erci(e too ea(y#- /n guided mode, thi( di(play ha( been deactiated *or (ome actiitie( *or pedagogical rea(on(, (ince the ocabulary o* the actiity ha( been learned in a preiou( actiity#Dictionar3The dictionary i( acce((ible through the *ree-to-roam mode o* the program$ clic9 on He*erence or9(N, repre(ented bythe boo9( on the (tarting page o* the *ree-to-roam mode, then (elect H2ictionaryI#/t i( pre(ent only in the *ollo5ing language combination($

- 'ngli(h into "rench, German, Spani(h, /talian, 2utch# - "rench into 'ngli(h? German into 'ngli(h? Spani(h into 'ngli(h? /talian into 'ngli(h? 2utch into 'ngli(h#

*&toring services1#nternet

The(e *unction( are aailable only *or (ome o**er(#:ow does the t&toring service message s3stem wor(5The e!change o* me((age( 5ith the >uralog Tutor i( conducted a( *ollo5($- me((age( (ent to the Tutor mu(t be (ent *rom the Tell me More program, by clic9ing on the


8/14

'b:.an.hoo(eMailSendingModeQT+'# am &na'le to send a message to m3 *&tor from m3 comp&ter at wor("ir(t o* all, you mu(t carry out the eri*ication o* the preiou( (ection, ;S' 9ey into 'b:+(eMi!er2e*aultQT+'- (ae the *ile

- chec9 the olume control (etting( o* the card, in particular the (election o* the microphone in recording#- ;aunch Tell me More#So&nds that are not pla3ed in some activities.hec9that all the audio codec( are in(talled @menu < (tart(etting(control pannelmultimedia =

Recording of the voice of the &ser

Connecting the headset to the pl&gs of the so&ndcard

The(e plug( are u(ually *ound on the bac9 o* the computer#The microphone N N terminate( at the red @or pin9A plug o* the head(et# Thi( plug mu(t be connected to the

(oundcard input mar9ed NMicN or N N#

ftp://club.auralog.com/Hotline/Multimedia/http://www.nividia.com/ftp://club.auralog.com/Hotline/Multimedia/http://www.nividia.com/


9/14

The headphone( terminate at the grey @or orangeA plug o* the head(et# Thi( plug mu(t be connected to the (oundcard

input mar9ed NSp9;ine outN, H N or NI =#Note: ou may li(ten to the (ound output ia the loud(pea9er( or oer your headphone(# .onnect either the grey @ororangeA plug o* the head(et or the plug o* the loud(pea9er( to the (oundcard#

AdI&sting Vol&me Control Settings

"+ OpenGo into the Menu$ NStartProgram>cce((orie(Multimedia or 'ntertainmentolume .ontrolN#/* the program i( not there, you can in(tall it u(ing the indo5(C .2-3M, *ollo5ing the(e (tep($NStartSetting(.ontrol Panel>dd-emoe Program(indo5( SetupMultimediaN and tic9ing the Nolume controlN bo!#%+ .la3'ac( Settings- Go into the menu N3ption(Propertie(N and tic9 the NPlaybac9N bo!#- Tic9 the bo!e( o* all the deice( li(ted and clic9 on N3N#To optimi(e (ound recording and playbac9 in T';; M' M3'$- >dZu(t the playbac9 leel u(ing the leel indicator( *or the t5o *ollo5ing column($ the *ir(t column named Nolume.ontrolN and the column named NSoundN or NaeN#- To reduce bac9ground noi(e, clic9 on NmuteN in the NmicrophoneN and Nline inN bo!e(#- 3n the other hand, i* you 5ant to ma9e a demon(tration, and 5ant to play your oice oer the loud(pea9er(, do not

clic9 on the NmuteN in the NMicrophoneN bo!#?+ Recording Settings- Go into the menu N3ption( Propertie(N and tic9 the NecordingN bo!#- Tic9 the bo!e( o* all the deice( (ho5ing and clic9 on N3N#/n Windows® !, i* the recording control i( not acce((ible, you (hould go into the menu NStart Setting( .ontrolPanelN, double-clic9 on NMultimediaN and clic9 on the button placed in the recording (ection#To optimi(e recording( in T';; M' M3'$- >dZu(t the leel o* recording leel u(ing the leel indicator( o* the *ir(t column named Necording controlN @i* it i(aailableA and the column named NMicN or NMicrophoneN#- .hec9 that the bo! at the bottom o* the column named NMicN or NMicrophoneN i( (elected$ it (hould be tic9ed i* it i(mar9ed N(electedN and not tic9ed i* it i( mar9ed NmuteN#- 2e-(elect the other deice(#Dote$ /* the recording leel i( (et too high, the bac9ground noi(e may be too (trong#/* it i( too 5ea9, the oice (ignal might al(o be too 5ea9#


10/14

/indows0 Recorder

Thi( enable( you to te(t the recording *unction( o* the (oundcard in indo5(C, and the quality o* recording and playing(ound( directly in indo5(C#R&nning itGo into the menu HStartProgram>cce((orie(Multimedia or 'ntertainment Sound ecorderI /* the program i( not there, you can in(tall it u(ing the indo5( C .2-3M *rom HStartSetting(.ontrol Panel>dd-emoe Program(indo5( SetupMultimediaI and tic9 the bo! HSound recorderI#

Using it

- 2ouble le*t arro5$ re5ind- 2ouble right arro5$ *a(t *or5ard- Single arro5$ playbac9- lac9 rectangle$ (top recording or playbac9- ed dot$ record

#f pro'lems occ&r81# /* error me((age( occur 5hen opening the Sound ecorder#aA me((age HSound ecorder (etting( hae been changed by another program# >( a re(ult, Sound ecorder may not5or9 correctly# .lic9 e( i* you 5ould li9e to *i! thi( problem no5, other5i(e clic9 DoI#/n thi( ca(e, clic9ing on Ho9I (hould (ole the problem# /* the me((age al5ay( appear( 5hen re(tarting the computer5hen launching the recorder, proceed to the operation( detailed in (ection bA#bA me((age HThe (ound card i( in u(e by another applicationI#/* me((age( appear 5hen opening the (ound recorder or 5hen attempting to record by clic9ing on the red button,(earch *or the program 5hich u(e( the recording *unction o* the (ound card and remoe it *rom the (tarting program(o* the computer# "or computer e!pert(, thi( can be done by pre((ing the [.trl->lt-SupY combination 9ey#cA other me((age(.hec9 the in(tallation o* the (ound card under indo5( @(ee (ection /n(tallation o* the (ound card#A /* technical problem( appear 5hen running the (ound recorder (uch a( recording button not actie or the po(ition

cur(or not re(ponding during the recording#.hec9 the the in(tallation o* the (ound card under indo5( @(ee (ection /n(tallation o* the (ound cardA, and re-in(tallit( drier( i* nece((ary under indo5(#F# /* a*ter chec9ing the connection( o* the head(et( and the olume control (etting( the recorder (till doe( not 5or9,the problem may be due to a de*ectie microphone? plea(e contact u( in thi( ca(e## /* the recorder i( running and Tell me More doe( not record your oice, proceed to the operation( de(cribed in the(ection < Tell me More doe( not hear me=#

/* the indo5( Sound recorder doe( not 5or9, Tell me More 5ill not be running correctly, (ince it u(e( the (amepropertie( a( the Sound ecorder# e (ugge(t you (hould contact your computer dealer#

#nstallation of the so&ndcard

• Go into the menu$ HStartSetting(.ontrol PanelI#• 2ouble-clic9 on the HSy(temI icon#• .lic9 on the H2eice ManagerI tab#• 2ouble-clic9 on the heading$ HSound, ideo and game( controller(I#• The name o* your (oundcard 5ill appear underneath#• .hec9 that there are no con*iguration problem( repre(ented by a yello5 e!clamation point or a red cro((#• /* thi( i( the ca(e, contact your computer dealer#

4rror message a'o&t the so&nd card at the start of *ell me More

hen the program (tart(, an automatic detection o* the (ound car di( done# /* an error me((age about the (ound cardappear( 5hile the (ound card can be u(ed correctly under indo5(, that automatic detection (hould be di(abled $- go in the Tell me More in(tallation directory @c$Tell me more DbinA- open the *ile Ntmm#iniN u(ing Dotepad#- change the alue o* the 'b:+(eMi!er2e*aultQ">;S' 9ey into 'b:+(eMi!er2e*aultQT+'- (ae the *ile- Start Tell me More

.ro'lems d&ring the speech recognition

.hec9 the (oundcard re*erence @(ee /n(tallation o* the (oundcardA#Some problem( hae been (een 5ith the computer( equipped 5ith$So&nd Ma, so&ndcard Gespeciall3 Compa comp&tersHTo (ole the problem, you can change the recording *ormat o* T';; M' M3'#/* it doe( not (ole the problem, the (oundcard drier( (hould be updated *rom the .ompaq 5eb(ite#


11/14

"or compaq:noteboo9:pre(ario:700, u(e the *ile SP&0F0%:F0F#e!e#, *ound on$*tp$club#auralog#comKotline2rier((ound:card(SoundMa!compaq:noteboo9:pre(ario:700Dote$ 3n indo5(C EP, i* a (eriou( error i( reported 5hen the computer i( re(tarting, you mu(t$

- +(e the \uic9e(tore .2-3M to rein(tall the (ound component(#- +pdate the (oundcard drier( 5ith the .ompaq 5eb(ite#- Then T';; M' M3' (hould 5or9 correctly#

=amaha O.? SA, so&ndcard+pdate the drier( to er(ion #06#&FF i* po((ible# The drier( *rom the 555#yamahay(t#com (ite are (uited to all

computer( e!cept$ /M, >cer, 2ell and +ni9a# Dote$ "or To(hiba computer(, the drier( on the 5eb(ite o* To(hiba arecorrect#

/* the update o* the drier( doe( not (ole the problem, you can try to change the recording *ormat o* Tell me More $- go in the Tell me More in(tallation directory @c$Tell me more DbinA- open the *ile Ntmm#iniN u(ing Dotepad#- change the alue o* the 'b:+(eMi!er2e*aultQ">;S' 9ey into 'b:+(eMi!er2e*aultQT+'- (ae the *ile- Start Tell me More

4rror messages d&ring speech recognition

e*er to the < internal error( = (ection#/* the error( are (y(tematical, chec9 that the (ound card i( the deice (elected by de*ault to record the (ound( $- on indo5( %%8 $ go into < (tart(etting( control panel =, (elect < (ound and audio deice( =- on indo5( &000EP$ go into < (tart control panel =, (elect < (ound and audio deice( =

/n < audio =, < recording = (ection, chec9 that the de*ault deice corre(pond( to the (ound card and not to a mdoem ora camera#/n the multimedia (etting(, chec9 that the (ound card i( declared in the Pre*erred deiced( 4 ecording#

*he comp&ter does not hear m3 voice

Ma9e the chec9( o* the (ection ecording o* the oice o* the u(er in order to *ind the rea(on o* the problem#/* indo5( Sound recorder 5or9( correctly but tell me More doe( not record the u(erO( oice, the automatic (etting((hould be di(abled $- go in the Tell me More in(tallation directory @c$Tell me more DbinA- open the *ile Ntmm#iniN u(ing Dotepad#- change the alue o* the 'b:+(eMi!er2e*aultQ">;S' 9ey into 'b:+(eMi!er2e*aultQT+'- (ae the *ile- Start Tell me More

*he recording is of poor &alit3

The di(tance bet5een your mouth and the microphone can a**ect recording quality# /t i( (ometime( nece((ary to hold

the microphone &0 cm *rom your mouth 5hile (pea9ing#/t i( (ometime( nece((ary to chec9 the olume control (etting( = $ re*er to the H>dZu(ting olume .ontrolSetting(I (ection/* it i( not enough, the automatic (etting( (hould be di(abled $- go in the Tell me More in(tallation directory @c$Tell me more DbinA- open the *ile Ntmm#iniN u(ing Dotepad#- change the alue o* the 'b:+(eMi!er2e*aultQ">;S' 9ey into 'b:+(eMi!er2e*aultQT+'- (ae the *ile- Start Tell me More

/* a ocal modem i( in(talled on your computer, it i( be(t to deactiate the modem manager#

#n free-to-roam mode *ell me More does not accept m3 answers altho&gh the3 are correct

/* the recording quality i( correct, chec9 the acceptance leel in *ell me More in the 3ption( (creen# The leel( 1 and& corre(pond to a 5ee9 acceptance leel, 5herea( the leel( 6 et 7 corre(pond to a ery high acceptance leel#

4rrors messages and pro'lems#nstallation

e*er to the corre(ponding (ection#

Start

e*er to the corre(ponding (ection#

V#D4O


12/14

#nternal error $J "Cloc( pro'lemSymptom:.an appear in the dialogue and the e!erci(e o* pronunciation# /t i( a ery rare error# /t ha( neer been reported#Explanation:Too many application( u(e the indo5( internal cloc9#Solution:.lo(e the other application(# /* it i( not (u**icient, re(tart indo5(#

#nternal error $J ?.ro'lem of V#D4O .ROF##$2Symptom:Thi( error appear( only under inF#1# /t appear( in the dialogue right be*ore the broadca(t o* a ideo# /t i( not aninhibiting error, but the ideo( 5ill not be broadca(t#Explanation:/t indicate( that the pro*iling *or the ideo 5a( not carried out# /t i( not carried out *rom TMM becau(e that *reee( thecomputer#Solution:open the Multimedia Player, and play a ideo @you may *ind (ome *ile( in the Nu(ine((N .2-3M, in the ideodirectoryA# /t i( not nece((ary to leae TMM to proceed to the(e operation(#

#nternal error $J %

Ca&se.ro'lem of #$#*#A#KA*#$2 R4COSymptom:

>ppear( 5hen (tarting the application or 5hen a le((on i( loading#Sol&tionsThe management o* the (peech recognition cannot be initialied *or one o* the rea(on( belo5#Thi( error can proide a *urther in*ormation on the encountered problem#'rror & ] E here E i( the *urther in*ormation#.ossi'le val&es of 6$o 6 $ inde*inite problem#6 L " $ memory allocation problem#6 L $ 'rror due to the recognition engine? thi( error generally *ollo5( an error 10&0#6 L E $ Problem o* initialiation o* the obZect .3M @2;; ;K/nt not pre(ent or bad er(ion o* the technology o* recoA#.an al(o occur 5hen the .3M librarie( are not correctly in(talled @dcom% or dcom%8A#occur( 5hen the in(tallation .2-om i( [ July &001 and the le((on .2-om i( Y July &001# /n particular *or manypeople 5ho too9 part in the N1Q&N promotion in "rance#3ccur( 5hen TMM 5a( in(talled in a directory 5ho(e name could not be read by the recognition$ e!ample in(tallationdirectory 5ith non 'uropean character( @li9e Japane(e, Tur9i(h, Gree9,#A#+nder indo5( nt&000, gie total control to all the u(er( *or the 9ey Nh9ey:local:machine(o*t5are:auralogN u(ingNregedtF&N 6 L N $ Problem loading the >S 2;; @a(rF&F1F#dll or a(rapi#dllA or *ile doe( not e!i(t Na(rapi#iniN or i( corrupted# 3r-inthe ca(e o* the late(t (peech recognition technology o* ;^K, ;KF_nt#dll --- problem decompre((ing a 'S *ile 5henopening a le((on @c* 1&A#TMM Pro$ 5ith the *ir(t in(tallation .2-om @.2:P01in(A, occur( 5hen the local copy o* the unit( i( (elected in theoption( o* the >dmini(tration tool(, and no unit o* the language ha( been preiou(ly loaded on the computer# - Yde(elect thi( option or (end the late(t in(tallation .2-3M#TMM Pro$ random - Y indicate( data acce(( problem(, net5or9 *lo5 or (peed o* the hard di(9( o* the 5aiter# 6 L "; $ The (peech recognition technology i( not adapted to the cour(#al#6 L "" $ 'rror 5hile reading the TMM ini *ile(#6 L "% $ Problem 5hile decompre((ing a(rF&@:16A#re( or bad *ile ..# >mong the po((ible cau(e($Do right( to 5rite in the in(tallation directory o* TMM# /n particular under DT, i* the admini(trator in(tall( TMM, alambda u(er obtain( thi( me((age i* it doe( not hae the appropriate right(#Solution$ gie the appropriate right( to the u(er$ total control on the in(tallation directory o* TMM on hi( computer#and +nder indo5( DT, gie total control to all the u(er( u(ing NregedtF&N *or the 9ey Nh9ey:local:machine

(o*t5are auralogNother$ 'S *ile doe( not e!i(t @in(tallation problemA# 3r "ile i( corrupted @in(tallation problemA#

#nternal error $J

Problem acce((ing the cour(e#f the error appears onl3 for the > dialog&e @ activit3the *ollo5ing *ile (hould be deleted $.$T';; M' M3' D+(er(u(er:name00(cript#aur2eneral p&'lic+ e-learningproblem reading the le((on .2-omin guided mode, the cour(e( corre(ponding to the le((on (elected by the u(er are not aailable#'!ample$ in general public, the u(er ha( (eeral leel(# Ke already 5or9ed on leel 1# Ke in(ert( .d leel &, but (elect(a cour(e in guided mode corre(ponding to the cour(e( o* leel 1#for *ell me More .ro/* the u(er doe( not belong to a lingui(tic group corre(ponding to the learning language( pre(ent on the net5or9e!ample$ 3nly an >merican tutor @language (ugge(ted by de*ault in "rench inter*aceA and an >merican lingui(tic group

are created# Ko5eer riti(h 'ngli(h le((on( are in(talled on the net5or9# The (tudent then obtain( error( 5hen(tarting TMM, in particular an internal error n`# >nd the acce(( to *ree-to-roam mode i( po((ible, but all the actiitie(are greyed#

http://d/Tell_me_More_5/Erreur1020.htmhttp://d/Tell_me_More_5/Erreur1020.htmhttp://d/Tell_me_More_5/Erreur1020.htm


13/14

@er(ion o* in(tallation .d Y 0101&001AOtherProblem o* +D23The error appear( during a change o* (creen# Problem during creation, initialiation o* a (creen# The cau(e 5ill dependon the (creen 5hich one 5anted to load# >(9 the deeloper(###/* not, but ery rare, problem reading or 5riting in a *ile +D23# @bac9up *ile o* Nthe (creen(N during naigation inTMMA# The *ile i( corrupted### @by re(tarting TMM, there (hould not be any more error(A#.an occur in (peci*ic con*iguration($ u(e o* the (ame TMM#e!e on the net5or9, u(e o* computer( 5hich do not hae

any indo5( operating (y(tem(, but only (creen( and 9eyboard##nternal error $J!

Ca&seProblem 5ith the trac9ing *ileSymptom:>ppear( 5ith the launching o* TMM 5hile entering the *ir(t page#Significance:/mpo((ible to 5rite in the trac9ing *ile and in*ormation *or the le((on report @cour(e#*up *or er(ion [ #01#11,cour(e#tmp *or the er(ion( Y Q #01#11A#3r the di(9 (pace i( in(u**icient#Sol&tion"or Tell me More Pro, u(e a di**erent loggin name on all the 5or9(tation(#/* it i( the ca(e, (ome *ile( may (till be open a*ter a problem o* the (tudentB( computer# /t i( nece((ary in thi( ca(e tore(tart the (tudentB( (tation and the (erer at the (ame time# /* thi( 9ind o* error occur( *requently, it i( then nece((aryto determine the cau(e o* the problem(#

@@/* it i( not (oled, remoe the *ile cour(e#*up corre(ponding to the corrupted trac9ing *ile#AA

#nternal error $JE

are 4 "/;' >;'>2 3P'DSymptom:>ppear( 5hen (tarting TMM, 5hile entering the *ir(t page#Explanation:The *ile cour(e#*up @temporary trac9ing *ile and in*ormation *or the le((on reportA i( probably already opened by(omebody, the t5o u(er( hae the (ame trac9ing *older and they u(ed the (ame (tudent name or they re-entered5ithout any name @Nde*aultN *olderA#Solution:+(e di**erent name(#

#nternal error ";%;

Problem 5hen calling *unction( o* (peech recognition#Format8/nternal error n`10&0&0 ] E! ] ;ine2ate o* compilation.ossi'le val&es of 6@mo(t current alue(A6 L ; $ Do actie conte!t *or the 2;;#6 L " $ /nde*inite error#6 L % $ u(er not *ound# Thi( corre(pond( to the directory Nu(er(N o* the (peech recognition$ Nc$tell me more n tempa(r160&u(erN# .hec9 the in(tallation path# the path( 5ith non 'uropean character( are not (upported by the(peech recognition#6 L ? $ ;anguage not *ound#6 L $ (ynta! not *ound#6 L ! $ .onte!t not *ound#6 L E $ 2ataba(e not *ound#6 L N $ .onte!t already e!i(t(#6 L $ ;anguage already e!i(t(#6 L "; $ Synta! already e!i(t(#6 L "" $ u(er already e!i(t(#6 L "N $ Do conte!t#6 L " $ Do databa(e#6 L %; $ Do algo#6 L %" $ Do actie conte!t *or ; ^ K#6 L %% $ ad pointer#6 L !N $ Do alid databa(e#6 L E $ 2;; not *ound#6 L P; $ .orrupt 2;;#6 L E $ 'rror in our unit(# '!ample$'rror N10&0 - &0 %6 %&&N on pronunciation o* 5ord(# +nit angcd1# NKo5 to countN, 5ord Na#m#N, problem pre(ent on cd(.2-;01'D1 and .2-;0&'D1#6 L %E $ ad condition *or the (peech recognition# etry the operation#

#nternal error ";%".ro'lem calling M&lti-media f&nctions"ormat$


14/14

/nternal error n`10&1&1 ] E! ] ;ine2ate o* compilation.ossi'le val&es of 6The alue( bet5een 0 and F1 are related to the multi-media (y(tem in general#The alue( bet5een F& and 6F @rarer in theoryA are related to the operation( on > *ormat# @mo(t current me((age(A

6 L " $ /nde*inite error#6 L % $ Perhap( a problem o* con*iguration6 L ?$ te(t the indo5( Sound ecorder6 L $ >nother bac9ground application probably u(e( the channel o* recording$ (top it# @that may be realplayer#A6 L ! $ Thi( error i( perhap( corrected in the er(ion o* the 2;; o* reco which &ses engine "E;% G#4:?#$*+DH of : po(terior to January 1 &0016 L E $ Problem in the in(tallation o* the drier(L .hec9 i* it 5or9( *or other application(, (uch a( te(ting the indo5((ound recorder6 L P $ Do memoryL chec9 that one ha( a good memory pac9age and that the (5ap *ile can be (pread out#6 L N $ update the drier(L#6 L "" $ Thi( error i( perhap( corrected in the er(ion o* the 2;; o* reco which &ses engine "E;% G#4:?#$*+DH of : po(terior to January 1 &0016 L %; $ Thi( error i( perhap( corrected in the er(ion o* the 2;; o* reco which &ses engine "E;% G#4:?#$*+DH of : po(terior at January 1 &0016 L ?% $ The recording *ormat i( not (upported# The update o* the drier or the u(e o* 'i:SampleateQ100 inTMM#/D/ can help#

6 L ?? $ random - Thi( error i( perhap( corrected in the er(ion o* the 2;; o* reco which &ses engine "E;% G#4:?#$*+DH of : po(terior at January 1 &001# -6 L ?!$ update the drier(, or een change the (ound card#

Other error messages or pro'lems

.ro'lem accessing 7an &nnamed file7Temporary data acce(( problem# /* the problem doe( not occur *requently, it cannot be (oled#.an occur 5hen there are problem( reading the .2-om *or Tell me More general public#3r *or Tell me More Pro, problem o* net5or9 *lo5#Message 7r&ntime error7May be due to a problem o* acce((ing the data$'!ample$ ritten '!pre((ion, on the /talian .2-om beginner .2:;0&/t1, th le((on#/n thi( ca(e, (end a .2-om o* higher er(ion, .2:;0F/t1 and higher#Message 7memor3 cannot 'e read7Mo(t o* the time, due to a problem to read the cd-rom#Random errors essentiall3 in the > phonetic @ activit3That (creen i( compound o* numerou( element( ? 3n computer( o* la(t generation, it i( (ometime( nece((ay to 5ait a*e5 (econd( bet5een the entry in the (creen o* the choice o* phonem( and the (election o* one phonem#An error message 7(ernell?%7 appears when e,iting the software+The problem can occur 5ith (ome er(ion( o* NPanda >ntiiru(N lo5er than 6#08# .ontact Panda So*t5are@technical Support to obtain an updated er(ion$ 08#&#06#01#06 @0#%%*r( the minuteA#A

- - Belgi&m-

- Mechel(e(teen5eg F11- - 1800 iloorde# elgium- - Tel#$ 00 F& & 76 0880- - "a!$ 00 F& & &F F&&- - Panda '-mail$ belgium)panda(o*t5are#com- - Technical (upport$ @0&A 76 0888 "a!e($ @0&A &F F&&- - '-mail$ tech(upport#belgium)panda(o*t5are#com- - S/#*K4RA$D- - oad "ield-Ka9e, 10- - 1&60 Dyon# S5iterland

- - Tel#$ 00 1 && %% 8 %% 00 1 878 800 680- - "a!$ 00 1 878 800 %6&- - Panda '-mail$ (5iterland)panda(o*t5are#com- - Technical (upport$ 0&& && %% 8 %% "a!e($ 0&& 878 800 %6&- - '-mail$ tech(upport#(5iterland)panda(o*t5are#com

Random pro'lems < /indows $*+nder indo5( DT, i* (ome random problem( 5ith blue (creen appear, during ora*ter the u(e o* Tell me More, thenindo5( DT (hould be updated 5ith SP6#4rror message after "; min&tes of &se of *ell me MoreThe problem can come *rom ob(ub# The corre(ponding codec (hould be updated#.ro'lem in MSVCR*D+dll/t i( due to an anomaly in Mi!er#cpp @component o* TMM#'E'A# .orrected in early January &001#.ro'lem in MSVCR*+dll at the end of *ell me Moreare problem# The rea(on ha( not been de*ined# To (ae the (tudentO( trac9ing, the u(er (hould return to theprogre((ion grid be*ore quitting the program#

Specific pro'lems to some activities

e*er to the < +(e- >ctiitie( = (ection
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