Tel: 01702 442145 Fax: 01702 442102 Wheelchair Service Patient … · 2017-06-19 · Southend on...
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Q: How much is the voucher worth? A: The voucher will be equal to the cost of the wheelchair prescribed, including VAT. In addition, under the independent option the voucher will part fund the cost of maintenance and repairs of the wheelchair over the five year period. A wheelchair provided under the partnership option remains the property of the wheelchair service. Posture control and pressure relief accessories will continue to be supplied by the wheelchair service and will not form part of the voucher. Q: How much money will I need to pay? A: The choice of wheelchair and which option is chosen will dictate the amount of money you will need to pay. You will be informed of the value of the voucher you will receive from the NHS. The balance of money will be paid to the supplier before your chair is ordered. Continence Advisory Service Aug 12 Review Aug 13 CSE0012 In T u n e w ith y o u – in h o s p ital, in th e c o m m u n ity , in yo u r h o m e Southend Wheelchair Service, Unit 8, The Forum, Coopers Way, Temple Farm Industrial Estate, Southend on Sea, Essex, SS2 5TE. Tel: 01702 442145 Fax: 01702 442102 Patient Experience Team If you have any concerns or need advice about accessing NHS services, you can speak in confidence to the Patient Experience Team on 0800 085 7935 or you can email: [email protected] This leaflet can be produced in large print, audio cassette, Braille and other languages on request. SEPT regards equality and diversity as integral to the way it works. Our staff will ensure that everyone is treated fairly and no one is discriminated against on the basis of their ethnicity, gender, disability, age, sexual orientation and religion or belief. The Voucher Scheme Wheelchair Service
Transcript of Tel: 01702 442145 Fax: 01702 442102 Wheelchair Service Patient … · 2017-06-19 · Southend on...
Q: How much is the voucher worth?
A: The voucher will be equal to the cost of the wheelchair prescribed, including VAT.
In addition, under the independent option the voucher will part fund the cost of maintenance and repairs of the wheelchair over the five year period.
A wheelchair provided under the partnership option remains the property of the wheelchair service.
Posture control and pressure relief accessories will continue to be supplied by the wheelchair service and will not form part of the voucher.
Q: How much money will I need to pay?
A: The choice of wheelchair and which option is chosen will dictate the amount of money you will need to pay. You will be informed of the value of the voucher you will receive from the NHS. The balance of money will be paid to the supplier before your chair is ordered.
Continence AdvisoryService
Aug 12Review Aug 13 CSE0012
In Tune with you – in hospital,in the community, in your home
Southend Wheelchair Service,
Unit 8, The Forum, Coopers Way,
Temple Farm Industrial Estate,
Southend on Sea, Essex, SS2 5TE.
Tel: 01702 442145 Fax: 01702 442102
Patient Experience TeamIf you have any concerns or need advice about accessing NHS services, you can speak in confidence to the Patient Experience Team on 0800 085 7935or you can email: [email protected]
This leaflet can be produced in large print, audio cassette, Braille and other languages on request.
SEPT regards equality and diversity as integral to the way it works. Our staff will ensure that everyone is treated fairly and no one is discriminated against on the basis of their ethnicity, gender, disability, age, sexual orientation and religion or belief.
The
Voucher Scheme
Wheelchair Service
This leaflet has been written to help you understand the voucher scheme, funded by the Government as a permanent part of the NHS wheelchair service.
Q: What is the voucher scheme?
A: Anyone who has a long term disability and who is eligible for a wheelchair provided by the NHS can apply to this scheme to access a wider choice of equipment.
Q: How does the voucher scheme work?
A: Mobility needs will be assessed and an appropriate wheelchair will be prescribed. However, if a different chair is preferred a voucher can be issued to the value of the prescribed chair. You will then be required to pay the balance. The wheelchair service will also need to be sure that the chosen wheelchair meets your prescribed mobility needs.
You have two choices with the voucher scheme:-1. Partnership Option
You can pay the additional cost above the value of the voucher for the wheelchair, selected from an authorised supplier.
The wheelchair service will own the chair and be responsible for its maintenance and repair.
2. Independent Option
You can pay the additional cost above the value of the voucher to the authorised supplier for the wheelchair selected. This voucher will include an amount for the chair’s repair and maintenance. You will own the chair and be solely responsible for its upkeep.
Q: Who can apply for a voucher?
A: Anyone who lives in the Castle Point, Rayleigh, Rochford and Southend areas.
Q: What will the voucher look like?
A: The voucher will be in the form of a specification report from the wheelchair service to an authorised supplier, specifying the type of wheelchair required. The authorised supplier will be reimbursed by the wheelchair service to the value of the voucher.
Q: How do I apply for a voucher?
A: New referrals must be made by a GP or healthcare professional.
Existing wheelchair users can apply by contacting the wheelchair service directly.
Each person referred or reviewed for a wheelchair will be assessed by the wheelchair team, who may need to obtain information from your GP. An appropriate wheelchair and accessories will be prescribed. However, if you request a higher specification chair you may apply for a voucher towards the purchase of a chair of your choice.
Q: How long before I can reapply for a voucher?
A: A voucher will be issued for five years. If at any time you feel your clinical condition has changed or the chair is no longer suitable for your needs, you can ask to be reviewed and reassessed. Each case will be considered on an individual basis and a further voucher may be issued before the five years has expired.
