TekSpeech® Pro

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Voice-Enabled Multi-Modal Solutions:

Simple...Smart...Flexible...High-Performance

Agenda

• The Challenge

• The Solution: TekSpeech Pro — a New Way to Look at Speech

• Features and Benefits

• System Components

• Applications

• End-to-end Service and Support

• Why Choose Zebra for Your Mobility Solution?

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Warehouse Challenges

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Source: 2013 Zebra Solutions Warehouse Vision Survey

49% Want to improve labor performance and productivity

58% Want to increase fulfillment accuracy

30% Want to decrease order turnaround time

24% Want to improve traceability

To stay competitive,

increase productivity and

drive increased levels of

output, companies need to

leverage the advantages

that speech can bring to

warehouse, manufacturing

and T&L operations.

Market Realities

• Cost of Deployment

• Time to Roll Out / Implement

• Multiple Components

• Fragmented Software and

Integration Providers

• Complex Coding Requirements

• Voice Template Training Is

Costly for Seasonal Workers

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The SolutionFreedom of Speech with TekSpeech

Pro Voice-Directed Applications

Spoken Instructions Replace:

• Paper Work Orders

• Keypad Data Entry

• Reading Displays

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• Productivity and Accuracy

Are Increased

• Both Hands Are Free

to Expedite Normal Task

Workflows

• Eyes Are Free to Focus on

Locating and Handling Goods

• Natural Communication —

Users Interact in a Natural

Way by Listening and

Speaking Known, Familiar

Vocabulary Words

The Proof Is in the Numbers

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INCREASE IN PRODUCTIVITY35%

Maximum benefits reported by customers who have deployed voice-directed applications.

INCREASE IN ACCURACY80%

Benefits Are Driving Rapid Adoption of

Multimodal Mobility Solutions

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Source: 2013 Zebra Solutions Warehouse Vision Survey

142% INCREASE IN MULTIMODAL VOICE

AND SCREEN SOLUTIONS

113% INCREASE IN MULTIMODAL VOICE

AND SCANNING SOLUTION

TekSpeech ProThe Right Voice-Directed Solution for Your Business…

Delivering Maximum Freedom

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Freedom to Choose Your Device

Choose from a wide array of devices instead of one proprietary model

Freedom to Choose Your Backend

Integrate whatever backend data will maximize worker productivity

Freedom to Choose Your Features

Choose voice only or integrate any features on the selected device

Best-in-Class Speaker Independent Voice Recognition

Users can speak naturally, no system user-specific training required

Freedom to Access TekSpeech Pro Analytics

Analytics provide the data needed for continual process improvement

A Complete Solution

A Wide Variety of Device Types and a Comprehensive Family of Enterprise Accessories

Hand Straps Boots Charge Cables Single Cradles Multi-slot Cradles

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FEATURES AND BENEFITS

Multi-Modal Enterprise Apps Made Easy

Integrate any mobile device function along with voice

Best-in-Class Voice Development Tools

A complete toolkit — from script development to backend integration

Choose the Right Mobile Computer for Every Task

Choose from bricks and guns to wearables and vehicle mount devices

Support for Any Backend Business System

Complete freedom to design workflows with any of your business data

Best-in-Class Speaker Independent Voice Recognition

Users can speak naturally — regardless of accent or speech speed

TekSpeech ProFeatures

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International Language Support

Supports 21 languages for localized deployments

Flexible Voice Options for Every Worker

Users can choose male or female voices, plus voice speed and volume

Processing Right on the Mobile Device

Eliminates the load that voice recognition apps place on a network

Powerful Comprehensive Analytics

Provides visibility system metrics to continually improve productivity

TekSpeech ProFeatures

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1 Well-Proven Technology

2 True Multi-Modal Support

3 A New Level of Simplicity for Voice Integration

4 A New Level of Performance for Voice Directed Apps

5 True Freedom of Device Choice

The Five Advantages of TekSpeech Pro

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SYSTEM COMPONENTS

Development

DialogBuilder Enables the easy creation of multi-modal scripts for speech-driven business

processes.

Runtime

TekSpeech® Pro Client Engine that executes the multi-modal speech dialog scripts using speech

synthesis, speech recognition and host communication.

TekSpeech® Pro App The speech-directed application that manages the workflow itself and directs

users.

TekSpeech® Pro Connector Manages the communications between the TekSpeech Pro App, the TekSpeech

Pro Client on the mobile device and the host system (WMS/ERP/etc.)

Business Intelligence Data Collection

Speech Process Analyzer Platform that captures system use data from the TekSpeech® Pro App to enable

continual improvement of speech-based processes.

Device and Operator Management

TekSpeech® Pro Device

and Operator Manager

Enables easy set up and management of devices, system users and their

preferences.

Software Components

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Speech Process AnalyzerProvides Incredible Insight into Your Warehouse Operations

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Activity Breakdown Feature Usage Process Exceptions

Provides a detailed breakdown

of how much time was spent on

each step in the customer’s

speech-directed process —

from pre-processing tasks to

traveling to pick locations,

picking and more.

Provides insight into which

features are utilized by which

workers

Allows enterprises to fine

tune applications to further

streamline warehouse

processes

Provides visibility into a wealth

of data on every exception:

• When it occurred

• Which worker and the reason,

such as wrong check digit

spoken, missing quantity,

location empty, wrong product

in location and more.

Speech Process AnalyzerProvides Incredible Insight into Your Warehouse Operations

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Trace Viewer Agent Times Lines and Items per Hour

Provides very detailed

information to assist all

helpdesk levels in

troubleshooting user issues,

including:

• Communication between

user and device

• Host communication

• Debugging information

Visibility into response times

between the client and host

system allow enterprises to

better monitor and manage

the performance of the

speech-enabled process.

Provides visibility into how

many lines/items each user

is processing per hour to

enable enterprises to better

understand productivity trends

by time of day, for specific

users or different locations to

better manage the warehouse

workforce.

Mobile ComputersWearable Mobile

Computers

Vehicle Mount

Computers

MC2180 CEMC3190

CE/WEH

MC9190/9290

CE/WEH

WAP4

CE/WEH

WT4090/

WT41N0 CEVC70N0

• Value tier

• Rugged

• Most

lightweight

handheld

• Mid-range

• Rugged

• 2 operating

systems

• 3 form factors

• Very rugged

• Wide range of

scan engines

• Large 3.7 in.

display

• Field

replaceable

keypad

• Modular —

large array

of modules to

add new

functionality

• Wide range of

scan engines

• Large 3.7 in.

display

• Very rugged

• Choose from a

voice-only model

or multi-modal for

voice-only or

voice-and-text

combination apps

• Very rugged

• Large 10.4 in. display

• Customize with a

choice of keyboards,

corded or Bluetooth

scanners, push-to-

talk microphone

and more

TekSpeech Pro Mobile ComputersSelect the Right Device for Your Speech Applications and User Preferences

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APPLICATIONS

Target Market Applications

Warehouse and

Distribution Centers in:

• Retail

• Manufacturing

• Transportation and

Logistics

• Healthcare

Picking

Packing

Receiving

Cross-docking

Put-away

Replenishment

Loading

Inventory Counting

Quality Inspection

End-to-End Warehouse Applications

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END-TO-END SERVICESEnd-to-End Services

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Comprehensive services

help you with every phase

of your TekSpeech Pro

solution — from planning

and deployment to

everyday support.

Support ServicesComprehensive End-to-End Services Help You Get and Keep your

Enterprise Mobility Solution Up and Running at Peak Performance.

Purchase Anytime

• TekSpeech Pro Client and Device and

Operations Manager Support

• TekSpeech Pro Application Support

• TekSpeech Pro Speech Process

Analyzer Support

• TekSpeech Pro Emulation Support

• TekSpeech Pro Connector Support

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Integration ServicesOur experienced support engineers are available to assist you with every

aspect of your TekSpeech Pro solution through a full complement of services.

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Purchase on Demand

• System Analysis Service

• System Design Service

• System Integration Service

ZEBRA — YOUR TRUE MOBILITY PARTNER

Unmatched Expertise

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Years of voice and communication

infrastructure experience80

Years of helping customers automate

business transactions34

of customers with a positive and

fast Return on Investment (ROI)1,000s

Unmatched BreadthEverything You Need, under One Roof — Mobile Devices, Wireless

Infrastructure, RFID, Security and Support Services

Handheld Mobile Computers

Vehicle-Mount Mobile Computers

Wearable Mobile Computers

Tablets

Handheld Bar Code Scanners

Fixed Mount Scanners

Security Solutions

RFID Fixed and Handheld Readers

RFID Mobile Readers

Micro Kiosks

Wireless Networks

Mobile Device Management

End-to-End Services

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Unmatched Success

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Right now, all around the world,

Zebra mobility solutions are

helping enterprises of all sizes

empower their workers to be

their best in the moments

that matter.

QUESTIONS?

©2016 ZIH Corp and/or its affiliates. All rights reserved. Zebra and the stylized Zebra head are trademarks of ZIH Corp, registered in

many jurisdictions worldwide. All other trademarks are the property of their respective owners.

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