Technical Services - CSE Uniserve Services Capability... · CSE Comsource provide technical...

Technical ServicesCapability Statement

Globally Connected, Locally Invested

ProductSupport

SiteServices

MaintenanceContracts

Service LevelAgreements

Our Commitment

CSE Uniserve has been providing secure andstable electrical control and electroniccommunication systems for more than 30 years.A quality and safety endorsed company toISO9001:2015 and OHSAS18001:2007, our aim is toexceed our customer’s expectations.

We are committed to providing comprehensivelifetime service and technical support for all ourtechnologies through dedicated in-housepersonnel and services.

We service a wide range of industries includingpower and water utilities, energy generators,mining and refining, food production, processing,and transport.

Our technical services team offer high qualityservice and support, is staffed by factory trainedtechnicians with formal qualifications in their areaof expertise who believe their function is to workfor our customers.

Siemens RuggedComNetworking & Communication

SolconLV & MV Soft Starters

Ph: 1800 987 616 Email: [email protected] Website: www.cse-uniserve.com.au

GE Monitoring & DiagnosticsDissolved Gas Analysis

Siemens RuggedComNetworking & Communication

SolconLV & MV Soft Starters Unistarter

Liquid Resistance Starter’s

FujiLV & MV Variable

Speed Drives

ElspecMetering

GE MultilinProtection Relays

UniverterMV Drives


GE Monitoring & DiagnosticsDissolved Gas Analysis

Site Services and Product SupportOur technican’s extensive experience ensures that all equipment is installed and commissioned accordingto the manufacturers recommended standards, providing optimal performance from day one.

We provide high quality, cost effective support across Australia and around the world.


Years of experience installing and maintaining our equipment gives usunparalleled expertise, and allows us to deliver the best service profile forour customers.

Our long service history and depth of technical relationships with ourmanufactuing partners, allied to our strong local knowledge and experiencegives us a an unmatched ability to advise on tailored maintenance andservice requirements.

The CSE Uniserve service team has at its disposal a range of serviceequipment and software tools allowing us to provide optimal maintenanceservices in line with manufacturers recommendations.

Extensive experience provides a depth of knowledge, this together with ourinsight into future development allows us to offer informed advice onupgrade paths and product replacement.

Maintenance Service Plans tailored to include:

Functional Tests

Corrective Action

Life Cycle Management

Test of operational functions Parameter configuration Compliance assessment Conducted during plant shutdown

Onsite repair of serviceable items Major repairs effected in workshop Recommissioning after repair All work warranted 12 months

Monitoring of spare part and obsolescence cycles Equipment upgrade recommendations Equipment audit and planning Maintenance cycle optimisation

Non-invasive inspection Physical inspection of installation environment and equipment No outage required Detailed report and recommendations

Operational Inspections

Peripheral to CoreAssest Management


Also available ...


Liquid Resistance StarterMaintenance

Your Liquid Resistance Starter units operate on critical infrastructure and high value processoperations such as Milling, Crushing, Conveyors and Pumps.

System uptime is a major operational driver and it is vital to ensure that your Liquid Resistance Starteris maintained for the highest levels of availability and to reduce the risk of unplanned outages.

CSE Uniserve can provide the following onsite services to ensure your asset performs as it wasdesigned for many years.

Why CSE Uniserve ...

CSE Uniserve has been manfacturing, commissioning and maintaining Liquid Resistance Starters for morethan 30 years in Australia and throughout the world.

As a manufacturer of the highest quality Australian made Liquid Resistance Starter units, we know what isrequired for trouble free, reliable service and will work you from the outset to ensure your LiquidResistance Starter performs to expectation.

Full Compliance Audits

Conductivity Analyses

Torque & Speed Analyses

Major & Minor Refurbishments

Spares Management

Commissioning / Recommissioning

Factory Acceptance Testing


Variable Speed DriveMaintenance

Whether a mine site, pumping station, production line or building services, CSE Uniserve can designmaintenance service plans around the requirements of International Standards, equipmentmanufacturers recommendations and the operational drivers associated with your plant.

CSE Uniserve provide structured contracts from single intervention maintenance to ongoing, multipleyear preventative maintenance contracts.

CSE Uniserve provides high quality, cost effective service and is staffed by factory trained technicianswith formal qualifications in their area of expertise.

We ServiceWe Support

OPTION A

Full compliance Audit

Parameter & Software Backup

Critical Spares Audit & SparesManagement

Effective Maintenance Strategy Plans

OPTION B

Quick Set Parameter Review

Alarm Log Review

Maintenance Data Analyses Environmental Check Operational Performance

Verification Removal of Containments Cooling Performance Check

CSE Uniserve are specialists in providing electrical,automation, control and communications products,engineered solutions, integration and installation,commissioning and maintenance services. Wesupport customers operating in utilities, mining, oil& gas, industrial and manufacturing industries. Weare proud to represent and support a range ofworld leading products with world classengineering and design capabilities.

We are part of CSE Australia

CSE Australia’s business entities have beenoperating for over 70 years and have officesthroughout Australia and New Zealand.

Other business entities that make up CSE Australia

CSE Crosscom provide telecommunicationproducts, solutions and services. Utilising theirrelationship with market leading suppliers theyoperate across many different industries and canprovide you with a tailor made solution for all yourcommunication needs.

CSE Transtel are one of the world’s largest and mostexperienced telecommunications system integrationcompanies. With offices worldwide and experiencein delivering telecommunications systems to largeand diverse projects, they draw upon their globalexpertise and resources to ensure your project isdelivered on time.

CSE Comsource provide technical expertise, OEMsupport, maintenance planning, development ,implementation, and equipment rental to theminerals, energy and transport markets. Theyfocus on ensuring Integrity Critical (IC) equipmenthas zero percent downtime for clients to assist inthe provision of safe and productive environments.

CSE W ArthurFisher have an extensive portfolio ofworld class products and services which aresupported in both the North and South Islandsthrough engineering, service, sales andadministration teams. They provide the latestglobal technologies for reliable automation, processcontrol and electrical engineering solutions.

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