Technical Services - CSE Uniserve · CSE Comsource provide technical expertise, OEM support,...
Transcript of Technical Services - CSE Uniserve · CSE Comsource provide technical expertise, OEM support,...
Technical ServicesCapability Statement
Globally Connected, Locally Invested
ProductSupport
SiteServices
MaintenanceContracts
Service LevelAgreements
Our Commitment
CSE Uniserve has been providing secure andstable electrical control and electroniccommunication systems for more than 30 years.A quality and safety endorsed company toISO9001:2015 and OHSAS18001:2007, our aim is toexceed our customer’s expectations.
We are committed to providing comprehensivelifetime service and technical support for all ourtechnologies through dedicated in-housepersonnel and services.
We service a wide range of industries includingpower and water utilities, energy generators,mining and refining, food production, processing,and transport.
Our technical services team offer high qualityservice and support, is staffed by factory trainedtechnicians with formal qualifications in their areaof expertise who believe their function is to workfor our customers.
Siemens RuggedComNetworking & Communication
SolconLV & MV Soft Starters
Ph: 1800 987 616 Email: [email protected] Website: www.cse-uniserve.com.au
GE Monitoring & DiagnosticsDissolved Gas Analysis
Siemens RuggedComNetworking & Communication
SolconLV & MV Soft Starters Unistarter
Liquid Resistance Starter’s
FujiLV & MV Variable
Speed Drives
ElspecMetering
GE MultilinProtection Relays
UniverterMV Drives
Ph: 1800 987 616 Email: [email protected] Website: www.cse-uniserve.com.au
GE Monitoring & DiagnosticsDissolved Gas Analysis
Site Services and Product SupportOur technican’s extensive experience ensures that all equipment is installed and commissioned accordingto the manufacturers recommended standards, providing optimal performance from day one.
We provide high quality, cost effective support across Australia and around the world.
Ph: 1800 987 616 Email: [email protected] Website: www.cse-uniserve.com.au
Years of experience installing and maintaining our equipment gives usunparalleled expertise, and allows us to deliver the best service profile forour customers.
Our long service history and depth of technical relationships with ourmanufactuing partners, allied to our strong local knowledge and experiencegives us a an unmatched ability to advise on tailored maintenance andservice requirements.
The CSE Uniserve service team has at its disposal a range of serviceequipment and software tools allowing us to provide optimal maintenanceservices in line with manufacturers recommendations.
Extensive experience provides a depth of knowledge, this together with ourinsight into future development allows us to offer informed advice onupgrade paths and product replacement.
Maintenance Service Plans tailored to include:
Functional Tests
Corrective Action
Life Cycle Management
Test of operational functions Parameter configuration Compliance assessment Conducted during plant shutdown
Onsite repair of serviceable items Major repairs effected in workshop Recommissioning after repair All work warranted 12 months
Monitoring of spare part and obsolescence cycles Equipment upgrade recommendations Equipment audit and planning Maintenance cycle optimisation
Non-invasive inspection Physical inspection of installation environment and equipment No outage required Detailed report and recommendations
Operational Inspections
Peripheral to CoreAssest Management
Ph: 1800 987 616 Email: [email protected] Website: www.cse-uniserve.com.au
Also available ...
Ph: 1800 987 616 Email: [email protected] Website: www.cse-uniserve.com.au
Liquid Resistance StarterMaintenance
Your Liquid Resistance Starter units operate on critical infrastructure and high value processoperations such as Milling, Crushing, Conveyors and Pumps.
System uptime is a major operational driver and it is vital to ensure that your Liquid Resistance Starteris maintained for the highest levels of availability and to reduce the risk of unplanned outages.
CSE Uniserve can provide the following onsite services to ensure your asset performs as it wasdesigned for many years.
Why CSE Uniserve ...
CSE Uniserve has been manfacturing, commissioning and maintaining Liquid Resistance Starters for morethan 30 years in Australia and throughout the world.
As a manufacturer of the highest quality Australian made Liquid Resistance Starter units, we know what isrequired for trouble free, reliable service and will work you from the outset to ensure your LiquidResistance Starter performs to expectation.
Full Compliance Audits
Conductivity Analyses
Torque & Speed Analyses
Major & Minor Refurbishments
Spares Management
Commissioning / Recommissioning
Factory Acceptance Testing
Ph: 1800 987 616 Email: [email protected] Website: www.cse-uniserve.com.au
Variable Speed DriveMaintenance
Whether a mine site, pumping station, production line or building services, CSE Uniserve can designmaintenance service plans around the requirements of International Standards, equipmentmanufacturers recommendations and the operational drivers associated with your plant.
CSE Uniserve provide structured contracts from single intervention maintenance to ongoing, multipleyear preventative maintenance contracts.
CSE Uniserve provides high quality, cost effective service and is staffed by factory trained technicianswith formal qualifications in their area of expertise.
We ServiceWe Support
OPTION A
Full compliance Audit
Parameter & Software Backup
Critical Spares Audit & SparesManagement
Effective Maintenance Strategy Plans
OPTION B
Quick Set Parameter Review
Alarm Log Review
Maintenance Data Analyses Environmental Check Operational Performance
Verification Removal of Containments Cooling Performance Check
CSE Uniserve are specialists in providing electrical,automation, control and communications products,engineered solutions, integration and installation,commissioning and maintenance services. Wesupport customers operating in utilities, mining, oil& gas, industrial and manufacturing industries. Weare proud to represent and support a range ofworld leading products with world classengineering and design capabilities.
We are part of CSE Australia
CSE Australia’s business entities have beenoperating for over 70 years and have officesthroughout Australia and New Zealand.
Other business entities that make up CSE Australia
CSE Crosscom provide telecommunicationproducts, solutions and services. Utilising theirrelationship with market leading suppliers theyoperate across many different industries and canprovide you with a tailor made solution for all yourcommunication needs.
CSE Transtel are one of the world’s largest and mostexperienced telecommunications system integrationcompanies. With offices worldwide and experiencein delivering telecommunications systems to largeand diverse projects, they draw upon their globalexpertise and resources to ensure your project isdelivered on time.
CSE Comsource provide technical expertise, OEMsupport, maintenance planning, development ,implementation, and equipment rental to theminerals, energy and transport markets. Theyfocus on ensuring Integrity Critical (IC) equipmenthas zero percent downtime for clients to assist inthe provision of safe and productive environments.
CSE W ArthurFisher have an extensive portfolio ofworld class products and services which aresupported in both the North and South Islandsthrough engineering, service, sales andadministration teams. They provide the latestglobal technologies for reliable automation, processcontrol and electrical engineering solutions.