TEAMS ~ TCSG Early Alert Management System TEAMS …...TEAMS’ Modules •TCSG Admin Module: Allows...
Transcript of TEAMS ~ TCSG Early Alert Management System TEAMS …...TEAMS’ Modules •TCSG Admin Module: Allows...
TEAMS ~ TCSG Early Alert
Management System
TEAMS Overview
1
Overview of Early Alert Systems
Ultimate goal is to improve student
retention and graduation rates.
This is done by identifying at-risk students
as early in the term as possible.
Connect those students to college
resources or interventions that can help the
student be successful.
2
Which Students are at-risk?
Any student, who in the opinion of the
faculty or staff, is unlikely to be successful
in a given course or term.
Success = C or higher
This could be due to attendance, lack of
participation, academic difficulties,
personal hardships, etc.
3
Overview of TEAMS & its Modules
TEAMS is a web-based early alert system
that allows colleges to identify at-risk students,
communicate with them, track the application
of interventions, and monitor their success.
Currently, alerts are submitted manually, but
coming updates will allow automated alerts.
TEAMS records are a part of the Student
Record (FERPA).
4
TEAMS’ Basic Workflow
5
Alert is Submitted
(ex: Attendance)
It is Routed to a
Team Unassigned(ex: Retention Team)
All Members of
the Team Receive
the Alert
Team Member
‘Works the Alert’
It is now Assigned
Team Member
Reviews Alert &
Academic History
Team Member
Communicates w/
the Student
Team Member
Recommends
Interventions…
Records Contact
Attempts &
Success (Y/N)…
And Closes the
Alert
TEAMS’ Modules
• TCSG Admin Module: Allows for the overall management of TEAMS by the TCSG staff.
• College Admin Module: Allows for the college-level configuration of TEAMS to meet specific college needs (Manage Personnel, Alert Routing, Interventions, and Student Email Processing).
• Dashboard Module: Provides user access to the Dashboard, Alert Details, Communications, and Interventions forms.
• Submit Alert Module: Allows users to manually submit alerts.
• Reporting Module: Grants users access to available reports.
6
Alert Types
Specific:
Academic Concerns
Attendance
Personal Hardships
Withdrew All Courses
7
General:
Academic Affairs
Business Office
Financial Aid
Student Affairs
Student Navigator
Professors will use these alerts Anyone can use this alert for
situations that don’t fit the other
categories
Best Practices: Faculty
Submit alerts as early as a trend develops.
One event is not a trend…
But as soon as one develops, report it.
Have a conversation about performance before submitting an alert.
Why you are concerned
You plan to submit an Early Alert
In the alert, provide detailed information.
The student’s problem area(s)
The student’s last date of attendance (if an attendance alert)
The student’s current grade (as a percentage)
Interventions you’ve tried/suggested already (if any)
8
Example : Strong Academic Concerns Alert
9
Example : Strong Attendance Issues Alert
10
Example : Strong Personal Hardships Alert
11
Example : WEAK Alert
12
Best Practices: Staff
Attempt to contact students promptly
Within one to two business days
Close the feedback loop
Continue the conversation with instructor/dean
TEAMS makes this much easier
Professors can login to TEAMS and view the progress of any alert they’ve submitted at any time
Advise the WHOLE student
Academic
Personal
Financial (aid)
13
I want to know more! What’s next?
You’ve learned the basics of
TEAMS..
Next module: Submitting an alert
14