@ShyamVaran

Connected Airports and Airline Baggage

Team: GE, Oracle, M2Mi, Infosys & Altoros

Shyam Nath, GE, Director IoT

Sudip Majumder, Snr Dir

Things Expo Nov 2, 2016

23.1million Checked bags. Mishandled (delayed, damaged, or lost)

In 2015* Source SITA

Agenda

• Overview – Industrial Internet– Connected Aircraft and Airports– Smart Airline Baggage Management

• Our Vision–Aviation Cloud–Data Sharing and Interchange

• Solution Overview– RFID– Cellular/GPS

• Security

Trunks existed in Ancient Greece

What is IIC?

• Industrial Internet Consortium (IIC) was formed to accelerate the development, adoption and widespread use of interconnected machines and devices and intelligent analytics.

• Founded by AT&T, Cisco, General Electric, IBM, and Intel in March 2014, the IIC catalyzes and coordinates the priorities and enabling technologies of the Industrial Internet.

• IIC has over 250 members now.

• Members include Boeing, GE, M2Mi, Honeywell, UNISYS Corp…..

@ShyamVaran @M2MiCorp

A cloud built for Industry

Aviation Cloud Monitoring & Analyze

Security & Compliance

Industry Centric Support

Our Vision - Cloud Solution built for Aviation Industry

@shyamvaran

@ShyamVaran @M2MiCorp

The Long View – Improved End-to-end Customer Experience

Weakest link is the Flight Connection!Contextual data sharing for eco-system partners to enhance customer experience!

@ShyamVaran @M2MiCorp

The Starting Point - Airline Passenger and Baggage Flow

PNR = Passenger Name Record

DCS = Departure Control System

BRS = Baggage Reconciliation System

API = Advance Passenger Information

Departure Hall

Check-inPassenger

(Security check, immigration check, etc.)

Baggage(Security check, baggage sorting, etc.)

Direct

Transfer

DirectTransfer

PassengerImmigration

Check

Baggage(Security check, baggage

sorting, etc.)

Passenger tracking via PNR,API and DCS

Baggage tracking via PNRand BRS

Passengers and Baggagesplit at Check-In and re-join at Baggage Claim

New Flight

ArrivalsHall

Baggage Claim

Customs

@ShyamVaran @M2MiCorp

Multiple points of failure inbaggage handling including

custody changes

Integrate passenger and baggage handling into airline and airport

enterprise applications

Departure Hall

Check-inPassenger

(Security check, immigration check, etc.)

Baggage(Security check, baggage sorting, etc.)

Direct

Transfer

DirectTransfer

PassengerImmigration

Check

Baggage(Security check, baggage

sorting, etc.)

New Flight

ArrivalsHall

Baggage Claim

Customs

The Starting Point - Airline Passenger and Baggage Flow

@ShyamVaran @M2MiCorp

The Starting Point – Smart Airline Baggage Management Testbed

Complete system monitors and tracks smart baggage and integrates baggage tracking data with Oracle Airline Data Model applications and GE Predix

All applications can run on the same cloud service

Connection between smart baggage and M2M Intelligence®

M2M and IoT cloud application secured by IoT Security Suite builtby M2Mi for DHS

RFID andBLE Tags

Cellular andGPS Smart Tags

@ShyamVaran @M2MiCorp

• M2Mi provides the “on ramp” for RFID Tags, Smart Tags, Beacons, IoT end-points• M2Mi provides the connectivity and device management with geo-location and geo-fencing• M2Mi provides the IoT Security model

• GE provides the Cloud Platform• GE provides Predix to host microservices and applications • GE handles realtime data, realtime alerts, time series data and airline and airport desktop and

mobile applications

@shyamvaran

@ShyamVaran @M2MiCorp

• Oracle provides the Airline Data Model including baggage handling data• Oracle provides the Service and Mobile Cloud• Oracle provides Big Data storage and Advanced Realtime Analytics• Oracle provides Airline Customer Experience (CX) Applications

@shyamvaran

@ShyamVaran @M2MiCorp

@shyamvaran

@ShyamVaran @M2MiCorp

@shyamvaran

@ShyamVaran @M2MiCorp

@shyamvaran

@ShyamVaran @M2MiCorp

Proof of Concept for Airlines

Operation modes: - Normal operation mode (real-time tracking)- Mishandled mode (status/location/next steps/numbers to call for the delayed, damaged, or lost

bags)- TSA mode (in case TSA is screening the bag)

Deployment modes - at Bag Drop and/or at Bag Claim

RESTful API interface for Airlines to integrate into mobile/web apps

Integration with back-end

Real-time tracking status API:- Status look-up by tag API- Belt # API- Terminal Map API- Analytics API- TSA Alert API- Audit/logging API- TSA API

@ShyamVaran @M2MiCorp

$50mDelta Airline committed $50m RFID

implementation for

connected bags in

2016 – IATA Res 753

compliant

500 Alaska Airlinedoing a pilot with 500 loyalty members

10kSan Diegogiving out 10K bag tags to its passengers this summer

State of the Industry: SOLUTIONS IN-FLIGHT

Convert 2D bag tags to 3D tags (better detection)

Adding sensing in airport equipment & at aircraft bag loading, to detect right bags are

travelling on the right equipment

@ShyamVaran @M2MiCorp

Door-to-Door

Transit

But…there’s a bigger picture and challenge

Opaque System silos add time. Connecting IoT smart luggage with weight & GPS, fleet telematics, staff tablets and enterprise systems, Airlines can predict fuel requirements, no shows and respond dynamically to adjust gate changes, plane prep & boarding.

TRANSPORT

DRIVEPACK FLIGHT DRIVEPARK SECURITY GATE TAXIBAG TAXIBOARD GATE OFF BAG SHUTTLE

TODAY: Beacons help passengers find gates, food, information and make purchases

HOME AIRPORT AWAY

Beacons put the Airport in your Hands

TOMORROW: Beacons let the Airport respond to you and allow Airlines to track you & your party

45lbs3tickets

10min

Inbound Passenger

5m delay

Fuel

10min

Inbound Flight

SERVICES READY

@shyamvaran

Session Takeaways, Questions & Answers

1. Improve Passenger and Airport Experience

2. Connected Baggage - Tackle IATA Res 753

3. Improve Airport and Airlines Security