Building and Monetizing Glassware for the...
Transcript of Building and Monetizing Glassware for the...
Building and Monetizing Glassware for the Enterprise Announcing the SAP and Google Glass Challenge
Brian McPhail, Senior Director Business Development, SAP
November 5, 2014
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
2014 SAP and Google Apps Challenge
THE WINNERS:
1. Mexbalia, Mexico/USA
2. Sodales Solutions, Canada
3. Squeeze Mobility, USA
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
2,000 Software & tech partners
3,000 Service partners
4,000 Solution resellers
SAP’s open platforms bring more innovations to
customers faster than ever
Simplified User Experience
Analytics Applications
Partners
SAP HANA Platform
Status: May 2014
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Eight Wearable segments, two = 90%+ of market
Today we’ll focus on the Enterprise Wearable Web
Source: Wearable Technology: 2014 generator Market Study | Beecham | P&I COO analysis
Healthcare,
Fitness,
Sports
100%
Wearable
Web
Others
51%
43%
6%
2021
Market Segments in %
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Wearables are a billion-dollar market growing briskly,
with 10 SW cents spent for every HW dollar
+88%
HW
SW
2021
111
91%
9%
20
73
19
44
18
23
2017
9
1) Generator Research Wearable Technology 2014 2) Financial Times, The Telegraph, Statista 3) Generator Research; Gartner Hype Cycle for Human-Computer Interaction 2013
4) Gartner does not show detailed numbers on market size 5) Forbes Going Viral On The Mobile Web
Wearable Technology Market Size
In $ billions, globally
Sustained high growth
Net-new budget allocations
Immediate value for customers
Vibrant market for partner solutions
Solution requirements
Privacy & Security
End-to-End Integration
Simplicity
Opportunity & Solution Requirements
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Raw Material
Suppliers
Packaging Suppliers
Manufacturing
Distribution
Centers
Retailer DC or
Distr./Wholesaler
Customers
Consumers
Goods Receipts
Maintenance
• Check if the right materials have arrived
• Contact Buyer or Supplier in case of questions
• Document Transport Damages
• Visual support for the repair process
Customer Service • Visual support for the repair
process
Production
• Onsite decision support on
the shop floor
• Work Instructions
Warehouse • Improve Picking Process
Enterprise Wearable Processes
Retail Execution • Retail Execution: Control if
shelves are filled correctly
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Features
Navigation Object Recognition
Hands-Free Remote Expert
Transactions
CAUTION
Safety Alerts & Notifications
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Enterprise Wearable use cases
Field Service Retail Execution Warehouse Maintenance Manufacturing
Increased Accuracy in Repairs
Reduced 2nd calls / broken calls
Reduced repair time
Reduced training costs
Computer Vision Object
Recognition
3D Object rendering with work
instructions
Site Navigation w/ safety alerts
Scan spare parts to update
service order
Benefits
Solution
Scenarios
Smart Glass or Tablet
SAP Work Manager / SAP
CRM Service Manager
SAP 3D Visual Enterprise
SAP ECC / SAP CRM
Visual support for the service process
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
SAP AR Service Technician
Employee must use laptop or tablet to get information
Knowledge of a Field Service Technician can be
limited in a particular domain
Mobile Business Impact
Typical Business Challenges
Features and Capabilities
Facts & Figures
Updated: May 20th 2014
3D model rendering with audio/visual steps from
Visual Enterprise
Remote Support - Expert Video Calling
Voice recognition
Allows the Field Service Technician to have access to
Visual Enterprise models with instructions anywhere in
a hands-free experience allowing to perform the
necessary operations
Enables the Field Service Technician with an expert
video calling feature which allows a remote expert to
give directions to his colleague while seeing through
the Head-Mounted Display
Complete Hands-Free experience
Role: Service Technician
Target Segment: Field Service & Maintenance
Version: 1.0
Planned Availability: Q4 2014
Platform Elements SAP Gateway & SAP Mobile Platform
Prerequisites: SAP Work Manager 6.1
Mobile Device Support: Smart Glasses
Video: http://bit.ly/1qzqgP6
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Example 2: Field Service / Plant Maintenance Technician Value Chain
Find & Check
Repair object
Confirm Time
& Materials
Get additional
Knowledge
Perform
Repair Perform
Billing
SAP ERP / CRM
SAP Work Manager
AR: Location-
based services
/ Navigation
Smart Glasses / Wearables
SAP Visual
Enterprise
AR: Knowledge
Base
AR: Video Call
with backoffice
Expert (+ remote
M2M support)
Tablet
AR: (hands-
free &
identification
AR: Confirm
time &
materials
AR: Photos
of damage
(for
guarantee
issues)
AR:
SpareParts
replenishment
Create & Process
Service orders
AR: Read &
Display M2M
Data
SAP Service Manager
SAP Work Manager
SAP Service Manager
SAP ERP / CRM
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
SAP AR Service Technician Architecture
SRM SCM ERP
PLM CRM
SAP Business Suite
SAP NetWeaver Gateway
OData
SAP AR Service Technician SAP Mobile Platform
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Enterprise Wearable use cases
Field Service Retail Execution Warehouse Maintenance Manufacturing
Improved effectiveness of
promotions
Increased efficiencies for
merchandisers
Improved brand satisfaction
Reduced training costs
Scan & Image tracking
3D Assembly instructions
Image overlay / planograms
Benefits
Solution
Scenarios
Smart Glass or Tablet
SAP Mobile Platform (SMP)
SAP 3D Visual Enterprise
SAP ECC / SAP CRM
Control ensuring shelves are filled
correctly to improve shopping experience
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Enterprise Wearable use cases
Reduced training and
onboarding
Decrease in missed picks
Reduced shipping errors
Reduced inventory cycle times
Image & Barcode scanning
Indoor navigation
Head up relevant info
Warehouse safety
Document transport damages
Field Service Retail Execution Warehouse Maintenance Manufacturing
Improve picking process
Benefits
Solution
Scenarios
Smart Glass
SAP Mobile Platform (SMP)
SAP EWM
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
SAP AR Warehouse Picker
Employee must use handheld device which makes the
picking of items cumbersome
Lots of interaction with handheld device is required
Alternative solutions like Pick-by-Light or Pick-by-
Voice are either too expensive or too limited in their
functionality
Mobile Business Impact
Traditional Business Challenges
Features and Capabilities
Facts & Figures
Complete warehouse small item picking scenario
(Inbound and Outbound processing)
QR-Code and barcode scanning using a head-
mounted display
Voice recognition
Allows the warehouse picker to have a hands free
experience which allows the employee to carry
resources freely
Minimizes interaction between user and device
Enables warehouse pickers to complete a picking
scenario faster than when required to use a handheld
device due to constant display of information and
scanning capabilities of the head-mounted display
Role: Warehouse Picker
Version: 1.0
Planned Availability: Q4 2014
Platform Elements SAP Gateway & SAP Mobile Platform
Prerequisites: SAP NetWeaver 7.0 SP18 , SAP EWM
7.01 SP12 forward compatible
Mobile Device Support: Smart Glasses
Video: http://bit.ly/17ZoTyQ
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Example 1: Warehouse Picking Process Value Chain
Perform
Picking
Confirm
Picking
SAP EWM
AR: Location-
based services
/ Navigation
Smart Glasses / Wearables
Desktop
AR: Hands-
free scanning
of barcodes
Create Picking List
AR: Hands-
free scanning
of barcodes
SAP EWM SAP EWM
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
SAP AR Warehouse Picker Architecture
Mobile Devices
SRM SCM ERP
PLM CRM
SAP Business Suite
SAP NetWeaver Gateway
OData OData
1
App running on the device
Integration component running
in the corresponding SAP
system
2
SAP Mobile Platform
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Enterprise Wearable use cases
Retail Execution Warehouse Manufacturing
Increased Accuracy in Repairs
Reduction in 2nd calls / broken
calls
Reduced repair time
Reduced training costs
Computer Vision Object
Recognition
3D Object rendering with work
instructions
Site Navigation w/ safety alerts
Scan spare parts to update
service order
Benefits
Solution
Scenarios
Smart Glass or Tablet
SAP Mobile Platform (SMP)
lSAP Work Manager
SAP 3D Visual Enterprise
SAP ECC
Visual support for the repair process
Maintenance Field Service
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Enterprise Wearable use cases
Field Service Retail Execution Warehouse Maintenance Manufacturing
Onsite decision support on the shop
floor with work instructions
Enhance Daily rounds on the
shop floor for plant supervisors/
managers
Indoor navigation
Health & Safety alerts
Governance, Regulation and
Compliance
Quality inspection in production
Scenarios
Reduced training and
onboarding
Increased Production Visibility
Benefits
Solution
Smart Glass
App built on SAP Mobile
Platform (SMP)
SAP ERP, SAP MII
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Platform Architecture Options for Wearable Apps
Transaction Mobile App
SAP Visual Enterprise
Augmented Reality
LIMS/ Inspection /
Equipment Testing
MES SCADA / HMI
Plant Data
Collection
Environmental
Building Mgmt
Plant Historian
Plant DB
DCS / PLC via OPC
Machine Data
SAP HANA Cloud Platform
Partner Apps
Mobile Software Smart Glasses
SRM SCM ERP
PLM CRM
SAP Business Suite
SAP NetWeaver Gateway
SAP Mobile Platform
SAP Mobile Platform
OData/https
3rd-party Services
OData/https
2 3
OData OData OData
1
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
APX Skylight and SAP HANA Solution Architecture
APX LABS Proprietary and Confidential
On the glasses: Manages the full user experience • Display • Device Interaction • User Context • Computer Vision • Peripheral Control • Sensor fusion
On prem or cloud: Delivers multi-user communication, real-world context • Messaging • Multimedia, 2 way
audio/video • Coordinate System • Users and Presence • Auth and Session Mgt • Web Dashboards
HANA
Data collection
Aggregation
Real time
processing
Predictive
Analytics
Messages Content Commands Events Context
Transactions Alerts/triggers Continuous data
SAP
Business
Applications
IOT devices,
equipment,
sensors,
data sources
Skylight
Client Skylight
HANA
Add-in
Skylight
Server
On prem or cloud: Provides the IoT and Real-time business platform • Capture, process and distribute IoT data
feeds • Execute predictive and algorithmic driven
alerts, tasks, and end-user instructions • Provide and receive LOB transactions • Store and process user context data,
video and images • Visualize, analyze and optimize user
tasks/processes
Sybase ESP
User context, events, video and images
Websocket -JSON
21
DISCOVER SIMPLE ASSIST
Provides an integrated hands-free environment to assist
workers in industrial/commercial workflow:
Uses Machine-vision to identify physical objects
using Barcodes, QR codes, or Visual Recognition
Provides step-by-step model-based guidance for the
diagnosis, repair, production, or sales workflow
Enables video conferencing with higher-tier support
personnel
Integrated with SAP for pulling product-catalog and
placing purchase-orders
Voice recognition enables fully hands-free operation
View instruction videos stored on private or public
servers
SAP Gateway is used to extract and display product
information, variants, inventory levels, delivery dates,
etc. The application is customized to run on multiple
wearables, including Google Glass.
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
SAP PartnerEdge Program for Application Development Visit the Partner Center for information on the program elements
Learn about the SAP PartnerEdge program
for Application Development
The foundation of next generation enterprise
application development.
www.sapadpc.com
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Innovate and monetize your business solutions leveraging
SAP PartnerEdge for Application Development
1) For add-on functionalities; 2) Respectively, SAP Business One support © 2014 SAP SE or an SAP affiliate company. All rights reserved.
Partner with SAP in a global program
• SAP partner status • Your IP1) • One global agreement • www.sapadpc.com
Sell
• Leverage SAP’s GTM services • Reach out to SAP’s customers • Set your price • List on SAP Store • Offer services
Bundle application with the technology
Application-specific runtime licensing
Embed the technology
Embedded licensing
MO
NE
TIZ
E
15% rev share
SAPStore.com
• Partner management
DIS
CO
VE
RY
OP
TIO
NS
SAP PartnerEdge for Application Development | Exploration member
• Base enablement • Community support • Exploration packs
Developers (community)
• Proof of Concept
Free 1 year
Free
Choose your innovation packs
On premise Cloud
Application
integration
SAP HANA and
databases
SAP Business
One
Mobile Business
intelligence
SAP HANA Cloud
Platform
• 25 development licenses • Enterprise support2) • Cloud resources • Enablement • Store listing checks
INN
OV
AT
E
Low annual fee
First pack:
€2500
Each
additional
pack: €500
(SAP HANA
Cloud
Platform:
€3500 / €1500)
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Expand your market reach www.sapstore.com
1,800 Solutions on eChannels /
SAP Store (~50% from partners)
11,000+ Online transactions 2013
+296% YoY-increase in visits in Q1 2014
380,000+ Unique visitors 2013
Reach Potential: 260,000+
SAP customers
Listing of all partner apps*
Federated search across
SAP and partner apps
Ability to sell as agent
PayPal option for collection
Available in 36 countries
Operations by partner in self-service
via "My Account" functionality
Revenue sharing (15%) only for transactions
closed via SAP Store
* optional for partner solutions embedding SAP technology
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Pipeline Activity
• Establish pipeline cadence with SAP
• Convert pipeline faster
• Bundle your app with SAP Platform Runtime
licenses or embed SAP technology into your app
Demand Generation
• Webinar platform and registrations
• Social Media promotions, blogs,…
• Direct e-mail and list rental for
reduced fee
Customer Webinar
• Invite your customer to speak
on a webinar
• SAP endorsement as applicable
• Co-branded event templates
and promotions
Drive Demand and Increase Pipeline Activity SAP Go-to-market support
Customer Success Story
• SAP branded templates
• Increase awareness
• Reference based selling
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Google Glass at Work Partner Program
https://developers.google.com/glass/distribute/glass-at-work
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Enter the SAP and Google Glass Challenge https://ideas.sap.com/SAPandGoogleGlass
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Glass Developer Resources https://developers.google.com/glass/
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
SAP Developer Resources https://www.sapappsdevelopmentpartnercenter.com/en/build/
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Next Steps
• Register for the Google and SAP Technical Webinars • November 13, 2014 Technical Webinar – Building Glassware for the Enterprise
• November 18, 2014 Technical Webinar - SAP Gateway & API Manager
• November 19, 2014 Technical Webinar - SAP Mobility SDK
• December 2, 2014 Technical Webinar - SAP HANA Cloud Platform
• December 3, 2014 Technical Webinar – APX Labs Skylight Platform • https://www.sapappsdevelopmentpartnercenter.com/en/apps-challenges
• Enter your app idea for the SAP and Google Glass Challenge • https://ideas.sap.com/SAPandGoogleGlass
• Join the Google Glass and SAP Partner programs • https://developers.google.com/glass/distribute/glass-at-work
• https://www.sapappsdevelopmentpartnercenter.com/en/signup/
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Win: Top 5 apps to be recognized at SAPPHIRE Winners will win an award and co-marketing promotional support from Red Hat and SAP
Learn: Send your developers for free training Nov. 2014
Nov. 2014 Enter: Submit your app idea for the SAP and Google Glass Challenge
SAP and Google Glass Challenge - Timeline
Dec. 2014 Partner: Join the SAP PartnerEdge program for Application Development, get your
development licenses, and evaluate the technology
May 2015 Monetize: Publish your app on the SAP Store, making your application immediately
available to SAP’s customer base
GTM Support : 3 partner Finalists will win co-marketing support from Google and SAP
June 2015
Jan. 2015 Build: Develop your Glassware application integrating SAP and Google Glass technology
April 2015 Demo: Show your apps to SAP and Google
Q & A