Tbs Outbound Ivr 3

Tactical Business Services


Welcome to Tactical Business Services Outbound IVR

Solutions


What is Outbound IVR?

Outbound IVR enables you to contact thousands of customers in a few minutes at a fraction of

a cost .....


Outbound IVR combines voice broadcasting with the interaction

of IVR technology.....

What is Outbound IVR?


How does Outbound IVR work? TSB will voice

broadcast thousands of

customers with a recorded message


TSB will voice broadcast

thousands of customers with a

recorded message

Hi, this is TBS survey services.......


Thousands of customers receive automated surveys

by phone...

Outbound IVR example


Your customers can self help by choosing key pads on their phone.(E.g. press 1 to buy)


Your customers can also provide feedback with

voice recoding .


Your customers may choose to speak directly with one of our friendly customer

service representative . Our call centre is opened 24 x 7


Outbound IVR Telemarketing TV Radio Advertising Web Advertising

Target Audience Highly Precise Precise General General

Cost Low Medium High Medium

Campaign Control High Medium Low Low

Customer interaction High Medium Low / Medium Low


Customised Reporting

Survey Output report

Campaign Summary

Participation Summary

Tbs Outbound Ivr 3

Documents

Transcript of Tbs Outbound Ivr 3