Taxi operators in Nairobi Survey findings

Survey dates: 23rd and 24th of May

Target population: Nairobi county Taxi operators

Sample size : 130 operators spread across 6 areas

Response rate: 65/130 (50%).

CONFIDENTIAL: DO NOT CIRCULATE WITHOUT WRITTEN APPROVAL FROM mSurvey

Survey areas

Taxi Survey

• To establish the income of taxi operators in Nairobi relative to the money made by the taxi.

• The most used make of car for taxis.

• The biggest challenge faced in the course of duty.


Objectives

Taxi Survey

• To establish presence of association (Or lack thereof) between the different variables. E.g. Area of operation/Levels of satisfaction, ownership/Levels of satisfaction etc.


Other Objectives

Taxi Survey

Gender of operators Age of operators

25 - 31 39 - 45 18 - 24 32 - 38 45 - 51 52 and above

0

5

10

15

20

25

30

3532.8

23.421.9

15.6

4.7

1.6

Percent

Male Female0

10

20

30

40

50

60

70

80

90

100

87.5

12.5

Percent

• 87.5% of taxi operators are male; 12.5% are

female

• 32.8% of taxi operators are 25-31 years old

while 23.4% are 39-45 years old.

• A significant 21.9% are 18-24 years old. Only

1.6% are aged 52 and above.


Notes:

Taxi Survey

Highest level of education attained. Make of Taxi operated

Seco

ndary

College

certi

ficate

/Diploma

Primary

Universi

ty Degre

e0

5

10

15

20

25

30

35

40

45 42.239.1

15.6

3.1

Percent

Toyota Nissan Subaru0

10

20

30

40

50

60

70

80

90

100

85.9

12.5

1.6

Percent

• 42.3% of the taxi operators have secondary school education; 39.1% have either college diplomas or certificates while 15.6% did not

go past primary school. 3.1% have degrees.

• Toyota is the most preferred make of car, with

85.9% of the operators using it. 12.5% use a

nissan with 1.6% using other makes e.g Subaru.


Notes:

Taxi Survey

Number of trips made per dayAverage income generated by taxi per day

0 - 3,000 3,001 - 6,000 6,001 - 9,000 Above 9,0000

10

20

30

40

50

60

7064.1

29.7

4.71.5

Percent

Below 10 11-15 Above 20 16 - 200

10

20

30

40

50

60

70

57.8

32.8

4.7 4.7

Percent

• 57.8% of the operators make below 10 trips

per day; 32.8% make 11-15 trips per day. Only

about 4.7% make more than 16 trips in a day, mostly covering short distance.

• Subsequently, most taxis (64.1%), make less than 3000 shillings a day. 29.7% of the taxis

bring in 3001 - 6000 shillings a day, with only

6.2% making above 6000 shillings.


Notes:

Taxi Survey

Biggest challenge Level of satisfaction

Satisfied

Unsatisfi

ed

Very sa

tisfied

Very unsa

tisfied

0

10

20

30

40

50

6053.1

35.9

6.3 4.7

Percent

Insecu

rity

Traffic j

ams

Competition

Police/C

ity co

uncil hara

ssment

Poor infra

structu

re0

5

10

15

20

25

30

35

40 37.5

26.5

15.6 14.1

6.3

Percent

• Insecurity is the biggest challenge for taxi

operators in Nairobi, with 37.5% citing it; 26.5%

said that traffic snurl ups are the biggest

challenge, with 15.6% citing competition.

• 53.1% are satisfied with their job; 35.9% are

unsatisfied with what they do.


Notes:

Average income per day Nature of Ownership

Self ownership Lease Employing company

0

5

10

15

20

25

30

35

40

45

5046.9

32.8

20.3

Percent

Mean 1628.13

Median 1000

Mode 1000

Std. Deviation 1225.324

• 46.9% of the operators own the taxis they

operate; 32.8% have leased the cars while the

other 20.63% are employed by companies.

• The average income of the operators earned

by the operators per day is 1628 shillings with

most earning 1000 shillings.


Notes:

Taxi Survey

Distribution of operators’ incomes

N=64Skewness =2.068Kurtosis=5.7Max = 7,000 Min = 400

Range = 6,600

• The incomes are highly skewed. Most values

are concentrated on left of the mean i.e. most operators earn below 1628 shillings a day.

• The distribution of the incomes is also highly peaked (Based on Kurtosis value). This means

high probability for extreme values, which is evidenced by some operators making as low as 400 shillings per day while others make as much as 7000 shillings per day.


Notes:

Taxi Survey

Association between Operation area and challenges faced

• There is a significant relationship between the area of operation and the biggest challenge faced.

• Operators along Mombasa road and the Airport area feel that traffic jams are the biggest challenge.

• Operators along Thika road, Ngong’ road and Westlands feel that insecurity is the major challenge.

• The operators in the town Centre (CBD) cited police/city council harrassment as their biggest challenge.


Notes:

Taxi Survey

• The level of satisfaction and the income earned per day are significantly associated. Operators who make more than 1000 shillings a day said that they were either satisfied or very satisfied.

• The daily income earned by operators is also

associated with the nature of ownership of the Taxi operated. Operators that own the taxis and those that have leased tend to accumulated more income.


Other significant associations

Taxi Survey

Insights by Mobile SurveysReal people, real places, in

real time.

Taxi operators in Nairobi Survey findings

Travel

Transcript of Taxi operators in Nairobi Survey findings