tatacara pemeriksaan pelawat

8/12/2019 tatacara pemeriksaan pelawat

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VISITOR HANDLINGGUIDELINE

Oleh:

Pejabat Ketua Pegawai Keselamatan Kerajaan

Jabatan Perdana Menteri


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Physical Entry Controls

Secure areas should be protected from unauthorised access by

controls such as:

authentication controls, such as card plus PIN, to authorise

and validate entry

to areas with classified information, including information-

processing facilities

a securely maintained audit trail of access some form of visible identification worn by all staff


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a policy of challenging unescorted strangers and anyone

not wearing identification

regular review and update of access rights to secure areas

controls for visitors:

- supervision or clearance for specific, authorised purposes

- instructions on emergency procedures and security

requirements

- recording their date and time of entry and departure.


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Visitors to areas housing official information should not be

allowed unrestricted movement.

Prior notice should be given to the guard or receptionist ofexpected visitors and whether they need to be escorted within

the building.

On arrival, each visitor should be:

issued a pass that is clearly displayed

conducted either to the host or to a waiting room

observed by a receptionist or guard.

VISITOR


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Unless they have given prior notice of a visit, hosts should be asked bytelephone if they will receive visitors.

If calling on more than one person, a visitor should be escorted between

offices.

The last-visited person must make sure that a visitor leaves the building whentheir business is complete, and that they return any issued pass to the guard or

receptionist. The last-visited person or an assigned staff member should escort

thevisitor to the exit.

Entry and exit to areas where classified material may be visible or accessibleshould be avoided. Visitors should be:

advised that no photographs or recordings of any type may be taken at any

time during the visit to areas where classified information is held, processedor handled, except with specific departmental approval

asked, where necessary, to hand in mobile telephones and other recording

and communications equipment.


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The visitor control record should be held at the guard orreception point, or by a designated employee if there is no

guard or reception point.

The visitor control record should be covered to preventvisitors from seeing details of other visitors.

At the end of each day, all visitors passes should bechecked, and action taken to account for any not returned.

The visitor register should be retained for a period of twoyears, to be available for any possible security

investigations.

In organisations with a large flow of inquiries or visitors,the reception desk should be near the main entrance.


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Entry by Media Representatives

If permission is granted for visits by media representativesto areas where classified material is used, handled or stored,

the following additional procedures should be observed:

a designated staff member should accompany media

representatives throughout the visit

classified material should be locked away or at least hidden

the media representatives must be reminded that no

photographs or recordings of any type may be taken at any

time during the visit, except with specific approval of their

escorting staff member.


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Instructions to Guards or Receptionists

Where guards or receptionists carry out security functionssuch as checking passes or maintaining records of staff

entering or leaving at unusual hours, they should receiveprecise written instructions which should contain:

details on which pass holders may be admitted

names and telephone numbers to report incidents of

security significance both during and outside working hours.

The instructions should be customised for every entrance to

every building.


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Close liaison between those controlling the guardsor receptionists and the organisations security

personnel will ensure that: the written instructions are understood, observed

and updated

the guards or receptionists carry out their duties

well.

Instructions to Guards or Receptionists


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Questions


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TERIMA KASIH

[email protected]

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