Tata Indica_case Study
-
Upload
dr-adil-mirza -
Category
Documents
-
view
214 -
download
0
Transcript of Tata Indica_case Study
-
8/14/2019 Tata Indica_case Study
1/10
COMPANY PROFILE
Inception
Tata Motors Limited is India's largest automobile company, with revenues of Rs.
24,000 crores (USD 5.5 billion) in 2005-06. By far it is the leader in commercial
vehicles in each segment. It is also the second largest in the passenger vehicles
market with winning products in the compact, midsize car and utility vehicle
segments. The company is the world's fifth largest medium and heavy
commercial vehicle manufacturer.
Established in 1945, Tata Motors' presence indeed cuts across the length and
breadth of India.. The company's manufacturing base is spread across
Jamshedpur, Pune and Lucknow, supported by a nation-wide dealership, sales,
services and spare parts network comprising over 2,000 touch points. Close to 4
million Tata vehicles ply on Indian roads, since the first rolled out in 1954.
The foundation of the company's growth over the last 50 years has been a deep
understanding of economic stimuli and customer needs, and the ability to
translate them into customer-desired offerings through R&D. Established in1966, the company's Engineering Research Centre, with 1,400 engineers and
scientists, has developed pioneering technologies and products. Today the
company has R&D centers in Pune, Jamshedpur, Lucknow, in India. And not
only this, it also has R&D centers in South Korea, Spain, and the UK.
The pace of new product development in Tata Motors has quickened. In 2005,
the company created a new segment by launching the Tata Ace, India's first
indigenously developed mini-truck. The years to come will see the introduction
of several other innovative vehicles, all rooted in emerging customer needs.
Besides product development, the R&D centers of the company are also focusing
on environment-friendly technologies in emissions and alternative fuels.
-
8/14/2019 Tata Indica_case Study
2/10
-
8/14/2019 Tata Indica_case Study
3/10
Product: TATA INDICA V2
The Brand value
Indica, the first truly Indian car heralds Indias arrival on the global automobile
arena. The company strives to make the Indica accessible to the value-seeking
Indian, without compromises. It is a trustworthy, reliable car that appeals to the
head as well as the heart. The brand is recognized as one of the strongest and most
enduring of the past decade and has consistently figured amongst the most trusted
brands in industry surveys. The Tata Indica catapulted the Indian automobile
industry into the big league of the global arena.
It has been created in an industry rife with global competition, requiring huge
financial investment and scale as well as high technological competence.
Facts about Indica
Tata Motors is the youngest passenger car company in the world.
The car came into being concept freeze to launch in just 31 months.
The name, Indica, was derived from two words Indias Car.
The Indica sold its second 100,000th car in a record period of less than 18
months.
Indicas investment of Rs. 19.20 billion for a capacity of 150,000 cars
achieved cash profits in its third year and net profits in its fourth.
Indica catapulted Tata Motors as the second largest player in the Indian
passenger vehicle market.
In the Indian car industry, Indica Club is the largest brand loyalty program.
Indica is instrumental in creating a Rs. 46 billion passenger car business for
Tata Motors within five years of its launch.
Indica investment became EVA positive in its fifth year a rare distinction in
the automobile world.
-
8/14/2019 Tata Indica_case Study
4/10
GLOBAL MARKETING STRATEGIES
As compared to others who manufacture lower B segment cars; Tata Motors
(Telco) has drawn up a clear cut strategy that highlights the fact that their only
competitor is Palio in the B segment. This is their USP in a market dominated by
luxury and super premium cars. They expect demand from Spain, Malta, Italy and
Portugal and are striving for markets in UK, Iran and China.
Their Goal is the international market in the long term. They aim for 20 per cent
of business from the international market.
Realizing the potential of Indica, Telco modified the model and launched Indiva
a MPV concept at the Geneva Auto Fair in Switzerland.
The Tata Indica v2 sedan is likely to be launched in the second half of the next
fiscal year. The Sedan has been styled by IDEA the Italian design house that
penned Indica. The result is a well-proportioned but conservative-looking mid-
size car.
The invitation to the motoring media to Go on, try them yourself at the
WesBank raceway in December 2005 contributed to the high level of media
attention. This open and honest approach to communicating the value of their
products served well for the ongoing building of the Tata brand in South Africa.
Given the progress the Tata Group has made in the past 10 years and the scope for
involvement and growth in numerous sectors in South Africa and rest of Africa,
Tata can be expected to shift gears upwards soon.
Ratan Tata has emphasized his groups commitment to the South African market,
commenting that the arrival of our cars in South Africa is the fulfillment of a
desire I have held since I first came here our countries can do much together
-
8/14/2019 Tata Indica_case Study
5/10
and we are focusing seriously on our presence here we will not take away but
will add to South Africa.
Product
Though a late entrant, the Indica quickly established itself as the benchmark for
the segment. By offering exciting features, the car changed the rules of the
category in Space, Power, Style, Safety and Economy for international market.
The Indica ensured a pleasant ride and handling experience as it had features like
wide large tyres, generous leg room and independent front and rear suspension. It
developed a new segment of diesel small cars along with its petrol offering. The
luggage space was also the best in its class.
The rigid 980 kgs steel body of the car was rigorously tested at India's first and
only crash test facility. A collapsible steering wheel, impact absorbing bumpers,
anti-submarine seats, crumple zones and side impact beams are just a few of the
features that make the Indica one of the safest cars on the roads today. Savings are
ensured with the fuel-efficient 1.4L diesel engine, while the 1.4L petrol engine is
optimized for performance.
The foray into the export markets with the Indica would commence only after
meeting the initial requirements of the domestic market. However, the company
will commence development of the export model, work on homologation and
ensure that the car meets all the norms of the markets abroad.
Indica features for international market:
Collapsible steering column
Side-impact beam
Energy-absorbing crumple zones in the front
Anti-submarine seats
Child-safety locks on rear doors
Laminated front and rear windshield glass
http://www.rediff.com/business/1999/mar/23indica.htmhttp://www.rediff.com/business/1999/mar/23indica.htmhttp://www.rediff.com/business/1999/mar/23indica.htm -
8/14/2019 Tata Indica_case Study
6/10
Promotion
More car per car is the famous tagline of this product. The Indicas positioning
has remained consistent with the brand's offering in an increasingly competitive
market. The Indica is now synonymous with the word More, by encapsulating
the inherent product strengths and marrying them with the customer trait of
desiring More.
A promotion strategy for Indica v2 in international market is more or less same as
that of the Indian market. Media innovations have been a key to the success of the
Indica. The positioning was strengthened with the successful launch of the Indica
V2, which assumed the leadership position in the year of its launch.
The Indica v2 was launched in the international market only through the press
medium, with three diesel versions and a petrol version, and this campaign
shattered many automobile advertising myths. The car was launched without any
television advertising, but through high-impact newspaper ads, dominating the
medium and delivering the desired impact. The campaign redefined the
competition by keeping away from the small car nomenclature. Headlines such
as Youll never have to suffer a small car again assisted customers in
distinguishing between their old choices and the Indica. This, in effect, placed the
Indica on the pedestal of leadership, set to change the rules of the game.
A recent campaign for the Indica V2 has helped in building the product on the
rational platform and adds an emotional layer. Anchored on the insight Its only
human to want more, the campaign revolves around interesting candid moments
in the daily lives of normal everyday people who desire more; be it a boy wanting
the other boys bigger lollipop, or a baby crying when her parents stop driving her
around in the Indica V2. The latest campaign moves to the Even more car per
car positioning.
-
8/14/2019 Tata Indica_case Study
7/10
Place
Tata automobile group have a very large distribution network all over the world.
Tata Indica v2 is exported and assembled in many countries. South Africa has an
assembling unit for consumer vehicles. Other places where the companys
products (Tata Indica) are exported and in some assembled also are mentioned
below:
Africa :- Algeria , Angola , Ethiopia , Ghana , Kenya , Mauritius , Sudan ,
Uganda , South Africa , Senegal etc.
Europe: - Greece, Hungary, Italy, Malta, Portugal, Spain, Switzerland, UK
and Ireland.
CIS : - Belarus, Russia, Ukraine.
Asia: - Bangladesh, Malaysia, Sri-Lanka, Nepal, Bhutan.
Australia continent
Price:
Tata Motors adopted a competitive pricing strategy for Indica in the global
market. Prices were fixed on the basis of the norms prevailing in the international
market. Also the prices offered by their competitors like Toyota, Ford, Fiat, were
kept in mind while deciding the prices.
Brand Image
Indica, the first truly Indian car heralds Indias arrival on the global automobile
arena. It strives to make the Indica accessible to the value-seeking Indian, without
compromises. A trustworthy, reliable car that appeals to the head as well as the
heart. Truly More car per car the brand has consistently figured amongst the
most trusted brands in industry surveys and is recognized as one of the strongest
and most enduring of the past decade. Created in an industry rife with global
competition, requiring huge financial investment and scale as well as high
technological competence, the Tata Indica catapulted the Indian as well as
automobile industry into the big league of the global arena.
-
8/14/2019 Tata Indica_case Study
8/10
For Indica V2 brand building, Tata Engineering roll out media blitz
Tata Engineering is all set to launch an aggressive multi-media ad campaign, in a
bid to boost sales and build the brand image of its new launch, Tata Indica V2.
While launching the Indica V2 in international market, the company had released
only announcement ads to create awareness for the new launch. And now to
promote Indica V2, the company plans to roll out a media blitz.
The main objective of the multi-media campaign is to further build perfect global
brand image for Indica V2 in highly competitive international market or global
automobile market. And the new media blitz will include a print campaign,
comprising a series of press advertisements, outdoor-media campaign, television
commercials and ground promotions.
The agency has positioned the new launch as the next stage in car revolution.
Created by FCB-Ulka advertising, the creatives of the print campaign will
highlight the improvements that are being carried out in the new version,
especially to fit into international norms for consumer vehicles.
According to the company spokesperson: "As part of the overall brand-surround
experience, Indica V2 will also be promoted through 'Customer Relationship
Management (CRM) programmes run by - Indica Club - our CRM initiative
which was launched last year." The club now has an impressive database of Indica
customers, claims the company. The company is also looking at adding more
customer-friendly features to Telco's existing Website.
Tata Motors Asia-Pacific markets
Tata motors is now concentrating on international market to promote Tata Indica
v2 into the international market. It is also planning to increase export of Tata
Indica v2 in other continents. Here are some key facts about Tata motors:
Key highlights
Tata Motors see upside to their estimates. Aggressive ramp-up in exports
as company works on multiple initiatives in cars and CVs.
-
8/14/2019 Tata Indica_case Study
9/10
With the company now entering the international arena, the R&D team is
working on next generation of changes on cars.
The cost reduction efforts have driven lowering of break-even in CVs and
the company is targeting further 30% over the next few years.
Launch of variants/facelift of the Indica will keep up the momentum,
evaluating entry low-priced segment A model.
Near-term positive news flow: bagging of South African car order,
progress on due diligence of the Daewoo Commercial Vehicle factory.
With top line momentum remaining strong, cash generation is running at
record highs. Stock trades are also at an attractive price-to-cash buy
position.
Aggressive export strategy
In the CV segment, Tata Motors (Telco) revealed that it is in the final
round of bidding for the South African car order.
In the car segment, exports to Rover have commenced and will be ramped
up in 2HFY06. Given the better than expected response, Tata Motors see
upside to their estimates on this front.
Telco also commences due diligence for acquiring Daewoo Commercial
Vehicle (DWCV) and believes that DWCV provides a good fit to its
product profile with higher-HP cars.
Talks with industry sources have indicated that the size of the South
African car order at 100,000 over 4 years, currently not factored in their
estimates. The order is for the Government's bus-taxi project and would be
a 17-35 sealer bus.
Daewoo Commercial Vehicle (DWCV) is a profitable company withlimited debt and a capacity of 20,000 trucks p.a. based on Isuzu
technology. The plant is an integrated one and does not make its own
aggregates.
-
8/14/2019 Tata Indica_case Study
10/10
Cost reduction focus
The company elaborated on the strategy adopted for the raw material and
operating cost reduction over the last four years.
It is also working on the next generation changes.
Telco is working to bridge the gap between its own offerings and those of
international products.
Telco's Engineering Research Centre (ERC) described its strategy at
developing products to meet international requirements and changes in
domestic products bought on by the improved road network.
With the development of the improved road network, Telco believed that
cars and CVs would require a new set of features like higher power-to-weight ratio, enhanced safety features, higher electronics content, etc.
Telco's City Rover already complies with UK standards (Euro-IH
compliant, anti-lock braking systems, airbags, etc) and in CVs, company is
working on its new platform to target global markets.
Indica variants in year 2007
The company will launch the station-wagon and sports version of theIndica, and it is also working towards a facelift of the Indica in FY06.
Management is also evaluating launch of a car in the lower-priced segment
A post.
Telco's capex spend will be Rs5bn per annum over the next two-three
years, primarily on product development