Talking About Tomorrow · Chris Hood CBRE Eric Johnson Allsteel Erik Jaspers Planon William Krebs...

Talking About Tomorrow: A Conversation About the Future of Work

February 6, 2014

James P. Ware, PhD Executive Director The Future of Work…unlimited

Today: What does Workplace Well-Being Mean?

© Copyright 2014 by The Future of Work…unlimited. All rights reserved

2013-2014 Program Members

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Jill Duncan PDR

Kelly Ennis The Verve Partnership

Michael Grove Collabworks

Pranav Gupta Cornell University

Chris Hood CBRE

Eric Johnson Allsteel

Erik Jaspers Planon

William Krebs eConsult Solutions

Jessica Lipnack NetAge

Kate Lister Global Workplace Analytics

Colleen Luck Work Without Borders

Kate North e-Work.com

Stella McTernan McTernan Design Associates

Nancy J. Sanquist Manhattan Software

Patt Schwab FUNdamentally Speaking

Bary Sherman PEP Worldwide

Rodney Stone Environetics

Camille Venezia Herman Miller

With support from:

Jill Hopster Emerging Trends IT


Our Topic Map

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The Future of Work

Place

Tools

Society

People

Measurement and

Management

Today and

Tomorrow

Knowns and

Unknowns

Policies and

Practices

Place September February June

October November March

July December April

August January May


Today’s Agenda

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Opening and Setup 4 minutes

Individual Check-ins 10 minutes

Wellness Overview 15 minutes

General Conversation 25 minutes

Summary and Debrief 3 minutes

Looking Ahead 3 minutes


Wellness in the Workplace

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Our Conversation Starter:

Kate Lister

Workplace Wellness/Wellbeing

© 2014, Global Workplace Analytics

People vs. Buildings


$$$

$

Wik

imed

ia C

omm

ons

Who’s Studying It?


•  Gallup-Healthways •  Delos/CBRE •  SHRM •  WorldatWork •  HuffPo “The Third Metric” •  Families and Work Institute •  Work & Family Researchers Network •  Pew Research •  Center for Work-Life Law (Univ of CA) •  Integrated Benefits Institute •  Whitehouse Forum on Workplace Flexibility •  +++


Physical & Psychological

Costs


•  Absenteeism •  Health insurance

•  Disability leave

•  Workers’ Comp •  ADA Costs

•  Overtime

•  Replacement costs

•  Redundancy

•  Productivity •  Engagement

•  Morale

•  Project Delays •  Customer impact

•  Turnover

•  Presenteeism

•  Accidents


•  Obesity Diabetes, Heart Attack, Stroke, Muscular/Skeletal

•  Repetitive Stress

Injuries

•  Respiratory Problems

•  Circulatory Problems

•  Contagious Disease

•  Active Design

•  Well Buildings

Lighting, Air

Quality,

Temperature,

Sensory

•  Ergonomics

•  Hygiene

Physical Risks Physical Solutions


•  Addiction

•  Depression

•  Poor Self-Care

•  Sleep Loss

•  Stress-Related Disease

•  Gastro-Intestinal

•  Family Disruption

•  Accidents

•  Culture Work-life Training Choice/Control

•  Engagement Respect Growth/Learning Use of Skills Sense of Community

Psychological Risks

Psychological Solutions


Source: IFMA/Workplace Evolutionaries Webinar “Well Certified Workplaces” presented by Delos, CBRE, Teknion (2014)

Healthways Stats

© 2014, Global Workplace Analytics Source: 5 Things You Didn’t Know About Improving Productivity © 2013 Healthways, All Rights reserved

!  86% say they’re less productive

!  Low Wellbeing: •  Low performance rating: 2.27% more likely •  Likely to leave: 1.8x greater

!  $1 medical cost = $ 2.30 Lost productivity

!  5% Increase in Well Being = •  2.5% fewer unscheduled absences •  12% lower presenteeism •  2.5% higher job performance rating

Engagement and Well Behaviors


Source: Gallup-Healthways Wellbeing Survey 2013

Engagement


Infographics by CitrixOnline / Data by Gallup


Maslow & Workplace

Expectations for CREs

Source: Risks Ahead: Global Corporate Real Estate Survey 2013 Jones Lang LaSalle | www.jll.com/globalCREtrends © Jones Lang LaSalle 2013


But How?


Source: Risks Ahead: Global Corporate Real Estate Survey 2013 Jones Lang LaSalle | www.jll.com/globalCREtrends © Jones Lang LaSalle 2013

!  Stress #1 cause of long term absence

!  High work/family conflict = poor mental/physical health = greater healthcare costs

!  Flexibility helps

!  Engagement helps

We Know:


!  Long-term impact of well workplaces !  Open office

!  Change !  Noise, Stress, Spread of Disease !  Introverts vs. Extroverts

!  Remote work !  Disconnectedness !  Ergonomics !  Environment !  Safety

!  Technology promoting “always on” !  Cultural/Age differences

What We Don’t Know



Your Reflections

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Most important insight?

Implications of this

conversation?


Looking Ahead

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The Future of Work

Place

Tools

Society

People

Measurement and

Management

Today and

Tomorrow

Knowns and

Unknowns

Policies and

Practices (scheduled) Society

September February June

October November March 6

July December April

August January May


For Further Information

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Website: http://www.thefutureofwork.net Blog: http://www.thefutureofwork.net/blog Twitter: http://www.twitter.com/thefutureofwork

James P. Ware, PhD Executive Director The Future of Work…unlimited Walnut Creek, California [email protected]

Let me show you how to take charge of the future at work.

Talking About Tomorrow · Chris Hood CBRE Eric Johnson Allsteel Erik Jaspers Planon William Krebs...

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