Talk2m Cloud-based remote access by eWON

Are you still sending people for support ?

Cloud-basedVPN connectivityfor your eWON-enabledmachines

Cloud-based remote maintenance for machine builders

1 - Reduce costly site visits

2 - Provide direct support to your customers

3 - Maintain regularcontact with your equipment

4 - Demonstrate value to your customer

We just can’t imagine our machines without eWON

www.talk2m.com/status

Security and reliabilitySecurity is Talk2M’s #1 priority:• VPN protocols based on OpenSSL and Open VPN 2.0;• Cloud hosting with SAS 70 Type II compliance;• 365/24/7 continuous monitoring with on-duty engineers;• Server roll-out with three different providers: in case of major server breakdown, we can quickly roll out VPN connections from one VPN server to another.

WorldwideServers spread all around the world to reduce latency between IP packets.

Access controlEvery Talk2M account includes an unlimited number of machines. You will be free to add as many machines and users as you wish. Talk2M Pro supports management of user privileges governing access to remote machines. Each eWON unit is a member of one or more pools, while each user belongs to one or more groups. The privileges granted to the members of a pool or group are defined by roles.

Secure mobile Web accessUse M2Web directly from your iPad, iPhone or any Android device. M2Web provides browser-based access to your remote machines and sites without the need to install software.

ScalabilityTalk2M architecture was created with scalability in mind. Start small or large, and grow from there. Talk2M is designed to match your company’s ever-growing needs with multiple-server archi-tecture.

SMS & E-Mail relayAdd E-Mail and text messaging capabilities to your PLC and machines. From now on, you can receive alerts by SMS without having an eWON router equipped with a cellular modem, and receive E-Mails via Talk2M's SMTP server.

Advantages How do I connect to my machine?1. Download eCatcher and create your Talk2M account2. Run the Talk2M wizard and add your machines3. Connect…

How do I find out who has been connected?1. Connect to “My Talk2M” (https://my.talk2m.com) 2. Click 'Report'3. And get your monthly report in pdf, csv or xml format

eWON lets you connect without any impact on the client’s IT department!

How does it work across the LAN? 1 The eWON router is connected to the Talk2M server2 The engineer uses the eCatcher client remotely to log in to his Talk2M account, and selects the machine he wants to connect to3 A fully secure VPN tunnel is now set up between the engineer and the machine. The engineer can get live with any devices connected to the eWON router’s LAN ports

How does it work on a cellular network?1 The engineer uses the eCatcher client remotely to log in to his Talk2M account, and selects the machine he wants to connect to2 An activation SMS is sent to the eWON router which connects to the Talk2M server3 A fully secure VPN tunnel is now set up between the engineer and the machine. The engineer can get live with any devices connected to the eWON router’s LAN ports

Check who is connected to the machine

Connect to the eWON webpage Access the machine LAN

behind the eWON

Firewall-friendly

1 - Outbound connections only

2 - Standard ports: 443 (HTTPS), 1194 (UDP)

3 - Compatible with customer LAN’s Proxy

Easy setup

1 - Configuration wizards

2 - Full access behind the eWON (Ethernet, serial or MPI/Profibus)

3 - Same IP address for all remote machines

Customer keeps control

1 - VPN access can be controlled with external key switch

2 - Connection report

Selectyour

service

Talk2M grows. Grow with Talk2MTalk2M was created in 2006. After starting out with 500 accounts , Talk2M now has more than 18,000 all over the world. To cope with this growth, new resources have continually been implemented. From a solution based on a single server in 2007, Talk2M has evolved towards a scalable multiple-server architec-ture able to handle thousands of secure con-nections simultaneously.

www.talk2m.com/grow

Free + Pro Unlimited number of machines

Unlimited number of users

Concurrent connections 1 1, 2, 3, ...

Access control users/machines

Guaranteed bandwidth

Service guarantee (SLA)

Pricing model Free

Volume per month 1 GB/month

Pay perconcurrent connection

1 GB/month per concurrent connection included

Grow !

Head Office22 Av. Robert Schuman1400 NivellesBelgium

Tel: +32 67 895 [email protected]

North American Office2345 Murray Ave, suite #305Pittsburgh, PA 15217USA

Tel: [email protected]

www.talk2m.com

Talk2m Cloud-based remote access by eWON

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