Taking OwnershipBecoming Accountable in a Finger-Pointing World

Why Foster Accountability?Workplace CultureResults and MoraleCharacter

Mindset MattersHow do you accept assignments

and challenges?How do you approach taking action

to complete the task?How you solve problems?How do you own the results of your

actions?

What’s Your Plan?Who’s the owner?What’s the agreement?How will you hold others

accountable?What are the consequences?

Ownership and ExperienceOwn the outcome Good or bad, how to learn from

the experience

Ask The Right QuestionsNOT – Who and Why

◦These are blaming questions◦They spawn the “witch hunt”

ASK – What and How◦These are solving questions◦They nurture problem solving

Homework